We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gem Apartments Short Stay

4.0 of 5 63 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
Hotel website
Special Offer
Free Fast Unlimited Wifi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Gem Apartments Short Stay
Professional photos View all
Browse nearby
Gem Apartments Short Stay
Write a Review

34 reviews from our community

Traveler rating
    21
    9
    1
    1
    2
See reviews for
20
1
Solo
0
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (34)
  • Mar-May only
    (5)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (9)
All months
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Spacious apartment - Booked a three bedroom apartment at 63 Whiteman Street for 5 nights. Nice decor, clean and spacious. Rooms have good sound proof and comfortable bed to rest in for the nights. Friendly and helpful staff, especially Juliet, whom had been very accomodating and flexible. Thumbs up!

Was this review helpful? Yes
Perth, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago

Not great for price. Very noisy, bedrooms tiny and hot.(no air conditioning in bedrooms). 2 rolls of toilet paper for 6 people for 6 days- say no more. Nothing like photos online as we were given a unit on Clarendon St. No where to dispose of rubbish-we were told to take around to other building- out on Main Street around... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

Hi Lisa, Thank you for taking the time to review us on tripadvisor. We are disappointed that you did not enjoy this apartment and have spent considerable time today thinking about the issues you have raised. Our apartment photos for the room type (Vue Grande 3 bedroom) are actually of the apartment you stayed in. We have deliberately taken photos... More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We are from S.A and we go to Melbourne lots.For concerts, football and shopping. In the past we have stayed at apartments which advertise great looking apartments to find it's photos are from one apartment and the one you have looks nothing like the apartment advertised.:-( We stayed at Vue Grande 2 bed 2 bath in 1310 it was fantastic... More 

Was this review helpful? Yes
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

Hi Ann, Thank you for taking the time to write a review, we are so glad that you enjoyed your stay with Gem Apartments. It was a pleasure to meet you and your family, and we look forward to your return. Warm Regards Kellie More 

Cairns Region, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a great time we had in Melbourne. We stayed at Gem Apartments for 7 days in November. Arriving late around 9 pm we were greeted by a staff member who showed us to the apartment. WOW what a view looking over the river to the CBD. The apartment was very clean with modern decor as per the photos online.... More 

Was this review helpful? Yes
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

Hi Greg S, Thank you for taking the time to write a review. We are very pleased that you enjoyed your stay and look forward to welcoming you back in the future. Warm Regards Kellie Manager More 

South Melbourne, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

Being part of the party that you already deleted perhaps the truth is best - your pathetic response to our predicament was only actioned when I advised to the limited English speaking concierge that I was a consumer affairs lawyer. He then made a few frantic phone calls. It was indeed our group that mentioned we would ring the police... More 

Was this review helpful? Yes
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

A staff member forgot to leave the keys for your arrival which was out of hours around 7.30pm on a Friday night. Consequently there was not an envelope with your name on it at the concierge desk, which did result in some confusion. Once we received the phone call from the concierge, our staff member immediately left her home and... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

hi there, booked the apartment 6 months in advance, clearly advised our arrival and departure. on arrival they 'forgot' we were coming, waited in the foyer for over an hour until someone delivered keys. we considered calling the police as we had paid over $4,000 up front for the apartment and no one there knew anything about this! thought it... More 

Was this review helpful? Yes 2
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

Unfortunately a staff member did forget to leave the keys for you. As soon as we were alerted that you had arrived and the keys were not available, a staff member travelled to the property to check you in. It is the first time this has happened in four years and will never happen again. We compensated you for the... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a great spot to stay, Casino across the road, tram stop out the front, South Wharf and the Convention Centre a couple of minutes walk, and easy access to the CBD. Free parking was a bonus, and wonderful customer service on arrival. Will definitely stay here again.

Was this review helpful? Yes
Adelaide, Australia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned from our 4 night stay in the Gem apartments. We had a 2br, 2 bathroom apartment.(26th Floor) We entered the building and phoned the staff who met us and showed us through the apartment and explained how to operate the doors, lifts and features of the apartment. Loved the free wifi- foxtel. Our particular apartment was... More 

Was this review helpful? Yes 2
Omakau, null, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

I recently stayed at the 4 bedroom apartment on Clarendon street with some other ladies for a long weekend. The apartment was in an excellent location, was very roomy with a huge deck. I wouldn't hesitate in recommending Gem Apartments.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2014 via mobile

we stayed for four nights and we loved the appartment in every way. It has oerfect location and easy access to all facilities. The free parking and the swimming pool access was a big bonus for us. It is minutes walking from the city shopping centres and the crown plaza.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Gem Apartments Short Stay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gem Apartments Short Stay

Address: 63 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gem Apartments Short Stay 4*
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Odigeo and Tingo so you can book your Gem Apartments Short Stay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
View from room (4)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay