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Gem Apartments Short Stay

4.0 of 5 63 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
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Gem Apartments Short Stay
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38 reviews from our community

Traveler rating
    25
    9
    1
    1
    2
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23
1
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2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (38)
  • Mar-May only
    (5)
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    (9)
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    (11)
  • Dec-Feb only
    (13)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed in a very comfortable one bedroom apartment in the Vue Grande Whiteman St.It was well appointed and spotless .Plenty of helpful information and unlimited WiFi.There is a shop downstairs where you can buy most supplies and the tram passes the door Hope to be back soon.

Was this review helpful? Yes
Gold Coast
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed 5 nights 15 - 20/01/2015. Self contained 2 bedroom apartment on the 26th floor - 2 adults/2 children aged 10 & 12. The location is awesome, we walked pretty much everywhere and where we needed to tram it, you can walk to stops within the free city centre. The apartment itself was great, self contained with washer/dryer (handy with... More 

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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable apartment, well furnished and spotless. we arrived at 4:30Pm and were greeted by gem apartments who showed us around the complex. very good facilities especially the pool area. There was a good supermarket on the ground floor with liquor. The views from the apartment were spectacular and the wifi was the best we have had so far easy... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in a 2 bedroom apartment in the centurion building. We loved it! Massive lounge dining room with great views over the river/city. Kitchen is really well stocked for self catering. No noise or any issues. Staff were really friendly and helpful. There are plenty of restaurants nearby with South Wharf and the Casino comples. Two trams outside the front... More 

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 19, 2014

Spacious apartment - Booked a three bedroom apartment at 63 Whiteman Street for 5 nights. Nice decor, clean and spacious. Rooms have good sound proof and comfortable bed to rest in for the nights. Friendly and helpful staff, especially Juliet, whom had been very accomodating and flexible. Thumbs up!

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Perth, Australia
2 reviews
2 of 5 stars Reviewed December 15, 2014

Not great for price. Very noisy, bedrooms tiny and hot.(no air conditioning in bedrooms). 2 rolls of toilet paper for 6 people for 6 days- say no more. Nothing like photos online as we were given a unit on Clarendon St. No where to dispose of rubbish-we were told to take around to other building- out on Main Street around... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

Hi Lisa, Thank you for taking the time to review us on tripadvisor. We are disappointed that you did not enjoy this apartment and have spent considerable time today thinking about the issues you have raised. Our apartment photos for the room type (Vue Grande 3 bedroom) are actually of the apartment you stayed in. We have deliberately taken photos... More 

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

We are from S.A and we go to Melbourne lots.For concerts, football and shopping. In the past we have stayed at apartments which advertise great looking apartments to find it's photos are from one apartment and the one you have looks nothing like the apartment advertised.:-( We stayed at Vue Grande 2 bed 2 bath in 1310 it was fantastic... More 

Was this review helpful? Yes 1
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

Hi Ann, Thank you for taking the time to write a review, we are so glad that you enjoyed your stay with Gem Apartments. It was a pleasure to meet you and your family, and we look forward to your return. Warm Regards Kellie More 

Cairns Region, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2014

What a great time we had in Melbourne. We stayed at Gem Apartments for 7 days in November. Arriving late around 9 pm we were greeted by a staff member who showed us to the apartment. WOW what a view looking over the river to the CBD. The apartment was very clean with modern decor as per the photos online.... More 

Was this review helpful? Yes
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

Hi Greg S, Thank you for taking the time to write a review. We are very pleased that you enjoyed your stay and look forward to welcoming you back in the future. Warm Regards Kellie Manager More 

South Melbourne, Australia
1 review
1 of 5 stars Reviewed December 7, 2014

Being part of the party that you already deleted perhaps the truth is best - your pathetic response to our predicament was only actioned when I advised to the limited English speaking concierge that I was a consumer affairs lawyer. He then made a few frantic phone calls. It was indeed our group that mentioned we would ring the police... More 

Was this review helpful? Yes
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

A staff member forgot to leave the keys for your arrival which was out of hours around 7.30pm on a Friday night. Consequently there was not an envelope with your name on it at the concierge desk, which did result in some confusion. Once we received the phone call from the concierge, our staff member immediately left her home and... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2014

hi there, booked the apartment 6 months in advance, clearly advised our arrival and departure. on arrival they 'forgot' we were coming, waited in the foyer for over an hour until someone delivered keys. we considered calling the police as we had paid over $4,000 up front for the apartment and no one there knew anything about this! thought it... More 

Was this review helpful? Yes 2
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

Unfortunately a staff member did forget to leave the keys for you. As soon as we were alerted that you had arrived and the keys were not available, a staff member travelled to the property to check you in. It is the first time this has happened in four years and will never happen again. We compensated you for the... More 

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Additional Information about Gem Apartments Short Stay

Address: 63 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gem Apartments Short Stay 4*
Number of rooms: 15
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