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All 171 Melbourne hotels

City Park Hotel

3.5 of 5 Hotel   |   308 Kingsway, Melbourne, Victoria 3205, Australia
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Ranked #158 of 171 hotels in Melbourne
A recent review
3 of 5 stars reviewed 1 week ago
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  • Reviews (28)
  • Photos (23)
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28 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Although it is in close vicinity to Melbourne city and reasonably clean and tidy service was extremely poor. When I arrived I found the customer service to be rude and unhelpful the general tone was condescending and again plain Rude. Not all staff were rude in fact there were some lovely staff, but unfortunately the experience I encountered left me... More

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It's good for the price, specially when you have to book in short notice. Although addition of a staff to handle the luggage shouldn't be that expensive an addition. However would probably return here in similar circumstances.

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13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 15, 2014

A bit outdated but clean good sized room but really need to get rid of the chairs they are discusting. We had the spa room, spa was good but very very over priced $210 is more then I pay on nicer hotels in the city staff were friendly though and free parking.

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Dallas, Texas
Top Contributor
74 reviews 74 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 12, 2014

This is a central hotel at a budget on Kingsway about 1 klm south of crown casino. On site free parking and clean basic rooms. Ok for an overnight stay. Rooms are airconditioned with windows that do not open . Note Kingsway is a busy road, so if road noise is a concern, ask for a quiet room not facing... More

Was this review helpful? Yes 1
Adelaide, Australia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 16, 2014

City Park hotel is semi-convenient location. Not easily walking distance to CBD but there are trams. We required a room with Disability facilities for our Nanna in wheelchair. The wheelchair wouldn't even fit a metre past the door and shower in bathroom had a step up. Although room was clean and neat - our friends room next door was very... More

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 6, 2014

stayed here 1 night in the family room with some friends as we planned for a night out. keys that we were given came on a loose key chain which resulted in 1 key (for after hours access) falling off in the room. at check in we were reminded that we needed the keys for after hours access. due the... More

Was this review helpful? Yes 1
Top Contributor
215 reviews 215 reviews
102 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed January 28, 2014

Stayed here for 2 nights as it was convenient to where I needed to be for business. For $125 a night it was money well spent. Large and clean room and inexpensive wifi ($5 for 9 hours) Breakfast was disappointing though and it does need some work. However if you are simply after somewhere to lay your head this is... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 28, 2014

For the price of the hotel it is not worth it. I got stuck with an online booking and was not able to cancel or modify the dates of the booking. I would recommend spending a little more on a much nicer hotel closer to the CBD. Room very old, street noise is awful for light sleepers. Bathroom old fashioned... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed December 12, 2013 via mobile

Wouldnt waste your money had a terrible stay and the Allan and his team have offered no customer service at all in regards to the matter. I mean who would have thought that if you book a spa room and pay for a spa you you expect a spa that actually works.... If I could rate this any lower I... More

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Toronto, Canada
1 review
1 of 5 stars Reviewed December 2, 2013

Bad hotel. Our room was infested with bugs and the manager solution was to spray it with raid and vacuum the bugs. We had to leave as we couldn't deal with the bugs are the smell of raid, they charged us for the night as well saying they solved the bug problem. Unprofessional staff.

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Additional Information about City Park Hotel

Address: 308 Kingsway, Melbourne, Victoria 3205, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — City Park Hotel 3.5*
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Also Known As:
Best Western Melbourne
Melbourne Best Western

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Dining (1)
Hotel & grounds (4)
Room/suite (3)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant
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