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All 171 Melbourne hotels

Clarion Suites Gateway

4.5 of 5 Hotel   |   1 William St., Melbourne, Victoria 3000, Australia
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88%
Ranked #25 of 171 hotels in Melbourne
A recent review
5 of 5 stars reviewed 1 week ago
JasonErin
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670 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I and our 2 young children stayed for 3 nights in a one bedroom, fully self contained apartment. The room was modern and clean. The hotel is centrally located in the CBD and the staff were all very pleasant and helpful. We will definitely stay here again when we return. Overall, a very pleasing experience.

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review, It is pleasing to read that our room met your expectations, we are a family friendly Hotel with spacious rooms to accommodate families of all sizes, as well as small groups of friends. We are pleased that you enjoyed your time with us and we look forward to welcoming you back to... More

melbourne
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We managed to pick up last minute deal from one of those websites. Well worth it. We had a one bedroom on an upper floor. Sadly part of the deal was that we had no view of the river next to us, but we could see its reflection in the mirrored windows of the building next door. Upside- close to... More

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CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you so much for you post. Apologies that we were unable to provide a fantastic River View overlooking Southbank with the nightly casino fireball show, which we think is a bit of Las Vegas at our door step. We certainly do encourage that a River View room type is reserved so that disappointment is not experienced... More

Sydney, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Have stayed here a couple of times, great Central location, Room had everything that was required for my stay whilst on Business. Short walk up the street for both Breakfast and Dinner. Close to transport Will stay again

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Grant, Thank you for your review, your continued patronage is well recognised and most welcome at our Hotel. We look forward to welcoming you back soon. Kind Regards Cindy Colliver – Executive Office More

Grays Thurrock, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a two bedroom apartment for 3 nights on arrival to Australia. The ladies behind the desk were so helpful and friendly we knew straight away that we would be enjoying our stay. The breakfast was always fresh and the rooms were very clean and functional with great views over the Yarra River. The main throng of Melbourne... More

Was this review helpful? Yes 1
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review, we have to agree that our location is near to many attractions like the Crown Entertainment Complex, Yarra River and south gate shopping precinct and we appreciate that you enjoyed your time with us. We look forward to welcoming you back when you next visit our lovely city. Kind Regards Kelly Matthews... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have just had a wonderful weekend here. It is a great location and easy walk to main shopping precinct. Located very close to two tram stops - one direct to markets. Staff were so friendly and helpful. It was a great place to catch up with the world. Thanks.

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your comments, we take pride in our feedback and appreciate you taking the time to post your review. We look forward to seeing you again when you next visit Melbourne. Kind Regards Cindy Colliver – Executive Office More

Brisbane
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very clean, tidy and comfortable accommodation. Gorgeous city views from the balcony. Ideal location and handy to city attractions and conference centres. NOT ideal if you are a super light sleeper as you may hear the sound of nearby trains (despite the double glazing). I got used to the sounds by the 2nd night though. Staff are friendly. And it... More

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CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review we appreciate your comments about our views, location and service. I would like to assure you that all our bedroom windows are double glazed and generally when the bedroom door is closed upon retiring we do not experience any noise concerns. We look forward to welcoming you back when you next visit... More

Perth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

My wife and I stayed here for 5 nights Grand Final time last year and although reasonably busy they couldn't do enough to make our stay very comfortable.. Our welcome was like we were old friends even though it was our first time staying there... Our room was one of their Riverview deluxe rooms and the view was to put... More

Was this review helpful? Yes 1
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear John, Thank you for your comments, we are delighted that you enjoyed your stay with us. We have to agree our Riverview rooms do offer amazing views of the Yarra River and some of Melbourne’s other wonderful features. We look forward to welcoming you back for 2014 AFL Grand Final. Kind Regards Cindy Colliver – Executive office More

Perth, Australia
2 reviews
4 of 5 stars Reviewed June 15, 2014

Very welcoming front of house staff, One William cafe and restaurant staff - experienced, courteous, and efficient. Wonderful location to the city, Southbank, Metro and Vline trains, as well as trams, and free city circle tram just on Flinders st. The city's various performing arts theatres are in easy walking distance, if not a short tram ride. Clarion Gateway Suites... More

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear John, It is pleasing to receive positive feedback and I’m glad you enjoyed the location, room features and service, we look forward to having the pleasure of welcoming you back to Clarion Suites Gateway when you next visit Melbourne. Kind Regards Cindy Colliver – Executive Office More

Newcastle
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 14, 2014 via mobile

I tend to stay in the same brand of accomodation on my twice yearly visits to Melbourne. On my most recent visit I left the booking to a friend and I am very glad I did! This hotel is very comfortable, very clean and quite central to all Melbourne has to offer. We had a lovely two bedroom apartment overlooking... More

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear John, Thank you so much for your review, it is pleasing to read that you enjoyed your recent stay with us and we look forward to welcoming you back when you next visit Melbourne. Kind Regards Cindy Colliver – Executive Office More

Tasmania
Contributor
16 reviews 16 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 2, 2014

Once again we had the priviledge of staying at Clarion Suites Gateway in Melbourne and as usual received excellent service We were welcomed at the front desk and upgraded to a deluxe suite on the 9th floor with breathtakig views.We recommend this hotel and are looking forward to staying again in the near future. We give it 10/10 for service... More

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Doris, Thank you for your continued support, it is well recognized and most welcome at our hotel. We really appreciate you taking the time to leave a review on trip advisor. Thank you for the kind words about our customer service, rooms and views. We look forward to seeing you return when you next visit our lovely city. Kind... More

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Additional Information about Clarion Suites Gateway

Address: 1 William St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style
#17 Family Hotel in Melbourne #25 On the Beach Hotel in Melbourne #25 Luxury Hotel in Melbourne #27 Romantic Hotel in Melbourne #38 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 
Number of rooms
122

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