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All 193 Melbourne hotels »

Clarion Suites Gateway

4.5 of 5
1 William St., Melbourne, Victoria 3000, Australia
Hotel amenities
Ranked #17 of 193 hotels in Melbourne
4.5 of 5 stars 382 Reviews
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382 reviews from our community

What travelers say about this hotel
  • Friendly and helpful(13)
  • Yarra river(13)
  • Reception staff(11)
  • Great location(11)
  • Very good(9)
  • Flinders st(9)
  • Crown casino(8)
  • Room service(8)
  • City circle tram(6)
  • Would highly recommend(5)
Traveler rating
    217
    112
    30
    15
    8
Only show reviews for Family (94) | Couples (144) | Business (84)
Date Rating
VonnieSears
Adelaide, Australia
2 reviews
4 of 5 stars Reviewed February 4, 2012 NEW

Close to nice parts of the city and easy to get to from the airport. Nice sized room, microwave and mini bar, plus the all important comfy bed :-) More

Was this review helpful? Yes
Clarion Gateway, Public Relations Manager at Clarion Suites Gateway, responded to this review
February 6, 2012

Dear valued guest, Thank you for taking the time to provide us with your feedback, we are delighted that you enjoyed your stay and we look forward to seeing you return in the near future. Kind regards, Kyan May - Executive Office More

Worshott
Adelaide
2 reviews
5 of 5 stars Reviewed February 1, 2012

Each year we travel to Melbourne for either work or pleasure and stay at the Clarion Suites Gateway. Each time for the past 8 years we have had the pleasure of staying at the Clarion Suites Gateway. The accommodation and friendly service is outstanding. The location is close to all attractions and transport is at the door step. The venue... More

Was this review helpful? Yes
Clarion Gateway, General Manager at Clarion Suites Gateway, responded to this review
February 6, 2012

Dear Mr Worshott, Thank you so much for staying with us once again, it is very much appreciated. You are very kind with your comments, it gives us utmost pleasure that you continue to enjoy your time with us, as this is our very purpose. Your feedback allows us to create a level of engagement so that we are in... More

Ice_88
KL
Contributor
14 reviews
7 helpful votes
4 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

Location wise - this hotel is strategically located as it is directly opposite crown casino and abt 5 mins walk from flinders station. The service you get from this hotel is good - no complain. The room is very clean and of a good size with a great view of the southbank and the river. The bed is soft and... More

Was this review helpful? Yes
Clarion Gateway, Public Relations Manager at Clarion Suites Gateway, responded to this review
January 31, 2012

Dear valued guest, Thank you for taking your time to review our hotel. We are happy to hear that you enjoyed our strategic location, comfortable bed and we must agree that our view from the rooms is one of the best in Melbourne. We regret to hear that the breakfast options were not to the standards you’d expect and we... More

mjref
Brisbane
Contributor
19 reviews
36 helpful votes
4 of 5 stars Reviewed January 28, 2012

This was our third stay and the least impressive. That’s not to say we didn’t enjoy the stay but there were several things that were irritating. Let’s start with the good things. The staff – the “normal” staff are what makes this hotel stand out. By “normal” I mean the staff who are not front desk managers. With the exception... More

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Clarion Gateway, General Manager at Clarion Suites Gateway, responded to this review
February 5, 2012

Dear Valued Guest, How wonderful to know that you are still thinking of us, thank you also for your feedback again, via Tripadvisor. I do apologies that our follow-up communication after your latest stay did not reach you. We are all particularly impressed that you have recalled by name a few of our team; this is delightful I will ensure... More

Peta255097
Hobart, Australia
Senior Reviewer
6 reviews
4 helpful votes
5 of 5 stars Reviewed January 26, 2012

We recently stayed in a one bedroom riverview suite at the Clarion. The suite had fantastic views across to the southbank and up towards Flinders St station. The room had everything that we needed for our stay and the bed was so comfortable. We have stayed at the Clarion several times before and have always found it to be consistent... More

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Clarion Gateway, Public Relations Manager at Clarion Suites Gateway, responded to this review
January 29, 2012

Dear valued guest, We’re so pleased to hear that our location and room meet all your business travel needs. Comfort is of the utmost importance, especially while traveling, and we’re happy to hear you found our bed so comfortable. We’d like to thank you for your patronage and we hope to welcome you back for another stay very soon! Kind... More

jtkfoch
Subang Jaya, Malaysia
1 review
5 of 5 stars Reviewed January 20, 2012

Last December 2011, my family had a week's vacation at Rosebud in Mornington Peninsula before we drove back-up and stayed two nights at Clarion Suites Gateway in Melbourne CBD prior to our return trip to Malaysia. We were met by the Manager upon arrival at the basement carpark and he was on hand to help us with our luggage, which... More

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Pobblebonk
Mildura
Reviewer
3 reviews
5 of 5 stars Reviewed January 19, 2012

I have stayed several times at Clarion, which is centrally located, has great rooms, most overlooking the Yarra and Southbank, an excellent dining room.All the staff are genuinely warm, welcoming, efficient and competent and make the stay the more enjoyable. More

Was this review helpful? Yes
Clarion Gateway, Public Relations Manager at Clarion Suites Gateway, responded to this review
January 22, 2012

Dear valued guest, Thank you for sharing your thoughts on your stay here. First we’d like to thank you for your continued patronage and are happy to hear positive feedback from your stay. We look forward to welcoming you back to Clarion Suites Gateway in the future. Kind regards, Kyan May - Executive Office More

Shoes_will_travel_14
Brisbane, Australia
Contributor
14 reviews
8 helpful votes
5 of 5 stars Reviewed January 9, 2012

We loved this Melbourne hotel so much that 18 months later we returned and booked a river view room with balcony. Super clean, extra comfy, easy check in and fantastic location. Cant wait till next time. Thank you again Clarion Suites Gateway More

Was this review helpful? Yes
Clarion Gateway, Public Relations Manager at Clarion Suites Gateway, responded to this review
January 13, 2012

Dear valued guest, Thank you for staying with Clarion Suites Gateway again, it is lovely to have you return to our hotel. We look forward to welcoming you back in the near future. Kind regards, Kelly Matthews - Executive Office More

Ert53
Australia
Senior Contributor
33 reviews
27 helpful votes
4 of 5 stars Reviewed January 5, 2012

We booked a KingStudio Riverview as we needed the facility to be able to cook a quick meal before going out to an event. The room was lovely and spacious with a nice front view, and all facilities were available. Bed was comfortable. The soundproofing from the street is very good. Staff were extremely welcoming - the standard of service... More

Was this review helpful? Yes
Clarion Gateway, Public Relations Manager at Clarion Suites Gateway, responded to this review
January 10, 2012

Dear valued guest, The team at Clarions Suites Gateway are delighted to hear that you enjoyed your recent stay with us. Indeed, our Riverview room is the most popular among the guests and definitely a good location for business or leisure. We are looking forward to your return to Melbourne. Kind regards, Kelly Matthews - Executive Office More

weemebelfast
Belfast
Contributor
17 reviews
9 helpful votes
3 of 5 stars Reviewed January 3, 2012

We had a one bedroom 'suite' for 2 adults and a 2 year old for 2 nights -she slept on the sofa bed in the living room. It was quite cramped (especially as the sofa bed was pulled out) but fine for all we needed it during our city sightseeing trip. There is no way 2 people could have slept... More

Was this review helpful? Yes
Clarion Gateway, Public Relations Manager at Clarion Suites Gateway, responded to this review
January 19, 2012

Dear valued guest, Thank you for taking the time to provide us with your feedback, we are delighted that you enjoyed our bed. If you do consider at staying at our hotel again, a two bedroom suite would be more suitable for a your family as there is two king bed and a sofa bed. It is very important to... More

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Clarion Suites Gateway Also Known As

  • Clarion Hotel Melbourne
  • Clarion Melbourne
  • Melbourne Clarion
Address: 1 William St., Melbourne, Victoria 3000, Australia

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