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Clarion Suites Gateway

4.5 of 5 Hotel   |   1 William St., Melbourne, Victoria 3000, Australia
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Ranked #30 of 170 Hotels in Melbourne
A recent review
4 of 5 stars reviewed yesterday
Dee K Gulfport, Mississippi
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699 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gulfport, Mississippi
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was here for JW conference and I had a Wonderful Stay. From the moment we arrived, we were warmly welcomed by Mikko. She is such a sweet, and detail oriented person. We were Also celebrating our Anniversary and our room was updated to one with a view, had full kitchen with washer/ dryer combo. Later, sweet lil Sabrina delv... More

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Mackay, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Friendly helpful staff from reception through to restaurant, cleaning and room service staff. A bottle of bubbly upon arrival added to the welcoming experience. Handy location within good walking distance to many features such as Crown Casino, Melbourne city library, good coffee shops and restaurants, and just around the corner from Melbourne Yoga studio if you need to do a... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We visited Melbourne for our 25th wedding anniversary and stayed at Clarion Gateway. When booking in I mentioned we were celebrating our wedding anniversary. To our surprise when we returned to our room later in the day there was a bottle of sparkly in the fridge and 2 glasses on the bench and a short note congratulating us.

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Senior Contributor
39 reviews 39 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location, across from the casino and a short walk to the MCG. Rooms are beautiful and not overpriced. Parking is available. Although the night staff were not very polite on checking in, everything else was as expected. Including arranging an extra bed for our room. view of the river is nice, although the train track and a large group... More

Was this review helpful? Yes 1
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed three nights last weekend with my niece who was visiting from overseas. We chose a Studio Riverview room with two beds. We slept well on the first two nights. Unfortunately on the Sunday night which was our third and final night we both had a terrible sleep. There was an all-nighter next door. It seems that the Studio... More

Was this review helpful? Yes 1
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Firstly may I thank you for your review, although I am disappointed that not all aspects of your stay with us were enjoyable. Although, we do administer our hotels - NO Party rule, which is supported by 24/7 security, unless this intrusion is identified during a security patrol, it is a real challenge to execute this policy... More

1 review
3 of 5 stars Reviewed 2 weeks ago

The room and staff on reception were nice and friendly and on arrival to room nice and tidy. I had a 1 bedroom apartment very noisy so need the tv on found black hair in bathroom I have blonde hair do not mine Kitchen has all you need good sleep until woken at 4.50am by people upstairs with either dishwasher... More

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CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Fiona D Thank you for your review - I am sorry to hear that not all aspects of your stay were to your satisfaction, this is indeed most regrettable. This aforementioned matter is logged in our communication diary, and to date we are also perplexed in relation to the noise intrusion, although – I must also admit that this... More

Sydney, New South Wales, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

At first it looked clean and nice. Then I realised I was on the 6th short floor over the corner of Flinders St and Williams street, each with its four lanes of busy traffic, tram tracks and no less than seven train tracks between me and the adjacent river. Sleeping is difficult till the wee hours. I prepaid breakfast at... More

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CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear David, Thank you for your review and the opportunity to reply, this is very important to us. It is with regret to note that not all aspects of your stay at our hotel were enjoyable. I have taken to review our hotel information on this aforementioned site and you are quite correct, it should in fact denote - Continental... More

Airlie Beach, Australia
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good clean accommodation with a lovely view out over the river. We had the one bedroom apartment up on the 13th floor, this had a small kitchen with a washing machine/dryer in the bathroom. The noise from the trains was minimal. Friendly checkin staff. Great location with an easy walk to restaurants over the river and the mall and shops.... More

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CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you so much for your post, we certainly do appreciate your feedback, this does indeed allow us to address your concerns. Therefore, I would like to apologise that your dining experience in our restaurant was not to your satisfaction, this is most regrettable. It will assist us greatly, if you were able to elaborate further by... More

Adelaide
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I recently stayed at the Clarion Suites Gateway on Saturday 27th of September for the AFL grand final. We only organised the trip on the Tuesday prior to the grand final, and as to be expected, the accommodation options were extremely limited, with most places booked out, or with prices through the roof. With the day drawing... More

Was this review helpful? Yes 1
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review on tripadvisor, your patronage is well recognised and most welcome at our Hotel. Your feedback is much appreciated as it makes it possible for our team to assess and monitor our service quality and performance. It is pleasing to read that we were able to make your... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on a Saturday night in a river view studio apartment and found the view was fantastic, bed was extremely comfortable and room was really clean! As far as value for money goes location,views and comfort won't be beaten! We've paid more for views of offices and darker dingy rooms for other hotels walking distance from this! We... More

Was this review helpful? Yes 1
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review. It is pleasing to receive positive feedback. We are delighted that you enjoyed our location, rooms and amenities. Our location is indeed very convenient, with fantastic views over the Southbank and the nightly Casino fireball show. Also as a measure of value adding - may I take this opportunity in recommending our... More

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Additional Information about Clarion Suites Gateway

Address: 1 William St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion

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