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All 172 Melbourne hotels

Clarion Suites Gateway

4.0 of 5 Hotel   |   1 William St., Melbourne, Victoria 3000, Australia
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Clarion Suites Gateway
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88%
Ranked #25 of 172 hotels in Melbourne
A recent review
5 of 5 stars reviewed 6 days ago
Flyingfox2608 Wangaratta, Australia
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642 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Wangaratta, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the hotel for a night after staying over at least 18 months beforehand. The staff recognised me and was down to earth and wonderful! The serviced was once again tops, and the rooms were crisp and clean. The restaurant had a huge variety of food and breakfast was great. it's close enough to walk into the CBD of... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Have just spent weekend at the Clarion Suites. We had a one bedroom apartment on 14th floor overlooking river. Everything about our stay was perfect. The apartment was lovely, very clean, spacious and had everything you need. Great kitchen, bathroom with washing machine, there was nothing we could fault. The view was awesome, the staff were very friendly and helpful.... More

Was this review helpful? Yes 3
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review, we really appreciate your comments about rooms, amenities, staff and location and we hope to welcome you back when you next visit our lovely city. Kind Regards Kelly Matthews – Executive Office More

Grovedale, Victoria, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

third time we have stayed here , the most friendly place to stay , the views are fantastic, the service amazing, central to all Melbourne has to offer ,would recommend to all whether it be a family stay or a couples romantic stay , you will enjoy

Was this review helpful? Yes 1
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Brett, Thank you for taking the time to leave a review on tripadvisor, your continued patronage is well recognized and most welcome here at our Hotel. Thank you for your lovely comments in regards to our service, the team are delighted to have made your stay a more memorable one. We have to agree the River view rooms do... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Amazing view from our room..level 11..and not expensive..room was clean and spacious with kitchen, separate bedroom and living..a small balcony as well.. Close to southbank and the shops in cbd.. Not the most luxurious hotel but the view was amazing! Will go there next time for sure!

Was this review helpful? Yes 1
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you so much for your review, we really appreciate your comments about our rooms, amenities location and views. A bit of news - we are very excited to be in a position to advise that after a long process our new proto- type refurbished room has been approved. Therefore we are programed to complete this project... More

Rosebud, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

Just had our 5th Stay at these suites. As usual it was a fantastic experience. Very, very nice one bedroom apartment, with fantastic river views from a private balcony. I don't think we could stay in a better position in Melbourne. Easy walk to a heap of the city attractions. Friendly, helpful staff always make us feel welcome. Beautiful buffet... More

Was this review helpful? Yes 2
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Greg, Thank you for taking the time to leave a review on trip advisor, your continued patronage is well recognised and most welcome at our Hotel. We really appreciate your comments about our rooms, location and service and we look forward to welcoming you back when you next visit Melbourne. Kind Regards Cindy Colliver – Executive Office More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2014

I stayed here over Superbowl weekend in February. Good price, and they upgraded me to a river view room, which was great. The location was very good, as most of what I was doing was around the CBD. It's only a short walk to Federation Square, and across the Yarra to the Crown Casino. The room was clean, and the... More

Was this review helpful? Yes 2
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Evan, It is pleasing to receive positive feedback and I’m glad you enjoyed the location, room features and service, may we have the pleasure of welcoming you back to Clarion Suites Gateway when you next visit Melbourne. Kind Regards Kelly Matthews – Executive Office More

Traralgon, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

Great hotel in a very convenient location in the city. A free wine bottle to enjoy the stay is a bonus. One small drawback about this hotel - it doesn't offer free WIFI for us while in our room. Room is comfortable and TV does have captions - perfect for deaf and hard of hearing people who stay at the... More

Was this review helpful? Yes 1
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Stephen, We do appreciate your post. Thank you also for your comment re the internet. We continue to strive to assess our fees for services offered and it remains a real challenge with the internet, due to constraints and the lack of a cohesive national broadband system. However, we will be reviewing our current fees for this service based... More

Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 9, 2014

stayed for one night over labour day weekend and was totally impressed. We stayed in a one bedroom suite with a view of the river and it ticked all the boxes. Very clean , enough space. The washing machine in the kitchen was an added bonus. The balcony with the view was fantastic. The bed was pretty comfortable and the... More

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your experience on tripadvisor. We really appreciate your positive comments about our location, rooms, amenities and service and are pleased to read you enjoyed your time with us. Thank you for your recommendation and we look forward to welcoming you back soon. Kind Regards Kelly Matthews – Executive Office More

Alice Springs, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

We really enjoyed our stay in a 2 bedroom apartment over looking the Yarra. Great for a family stay. The apartment was huge! We had a corner room and it was bright and sunny in the morning, the double windows blocked out any road noise.

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your feedback; it is always a delight to read such positive feedback. We appreciate you taking the time to post your review and hope that we may see you again soon. Kind Regards Cindy Colliver – Executive Office More

Melbourne
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

My husband and I recently stayed at the Clarion and our room was adjacent to the lifts. unfortunately, one lift was being repaired leaving the second one making a noise which was a little disturbing. Even though the Hotel was almost full, reception managed to find us another room for the night which was superb. The Customer Service was faultless... More

Was this review helpful? Yes
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Patti, Thank you for your review, we do apologise that one of the lifts was being repaired during your stay, unfortunately that was out of our control. It is pleasing to read that we were able to provide you with a suitable alternative. We do pride ourselves on our customer service and it is pleasing to read that we... More

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Additional Information about Clarion Suites Gateway

Also Known As:
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Address: 1 William St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 Family Hotel in Melbourne
#24 Luxury Hotel in Melbourne
#32 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Suites Gateway 4*
Official Description (provided by the hotel):
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 
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