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Sandown Regency

3.5 of 5 477 Princes Highway | Noble Park, Melbourne, Victoria 3174, Australia
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Sandown Regency
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Sandown Regency
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32 reviews from our community

Traveler rating
    3
    7
    8
    1
    13
See reviews for
8
7
5
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Extremely rude management. Beyond rude. Dirty sponge provided. No tea towel. Very loud music in their function centre until very late. No car parking for guests when function is on. Dirty pool. Ripped carpet. Very loud aircon. Dead bug left on bathroom bench before and after cleaner came. Customer service shocking!! Do not stay here!!!!

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North Nowra
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked 5 rooms at this hotel for 4 nights during our weekend of Historic car racing November 2014. Using the information provided on the internet we decided it looked the perfect place, local to the track, plenty of parking and the rooms presented looked clean. Well, we received a very unpleasant surprise, the rooms were smelly, carpets worn and... More

Was this review helpful? Yes 2
sandown r, Manager at Sandown Regency, responded to this review

Dear Guest, Thanks for the review. We are little surprised with your review as we clearly offered you to change your room but you insisted to stay in the same room and still came up with the not so favorable review. As already communicated to you, due to the weekend we were not able to fix some maintenance issues you... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I recently stayed here 3 nights for work. The room was clean, very large and the bathroom seems to have been updated recently. When I walked in I noticed the room smelt very nice. However it turned out that the smell was coming from the sheets and pillows which became very over powering and made it hard for me to... More

Was this review helpful? Yes 1
sandown r, Manager at Sandown Regency, responded to this review

Dear Mitchell, Thanks for your review. Please note that we change sheets everyday which come fresh from our Laundry Supplier. Had you informed us about the bed sheets, we would have changed it right away for your convenience. Please accept our sincere apology for not being able to serve you breakfast as our cook called in sick. We have also... More

Hobart, Australia
1 review
4 of 5 stars Reviewed September 25, 2014

Spent couple of days here during the V8 event at Sandown raceway....Quiet location, affordable price, cosy environment. Room service were a bit late, but the food was worth the wait. Would recommend if you are looking for an affordable place to stay :) I would definitely stay here again during my next V8 visit.

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sandown r, Manager at Sandown Regency, responded to this review

Dear Guest, We are delighted with your response and satisfied to have been able to provided you with comfortable stay. We sincerely apologies for the delay in room service as kitchen was little late to prepare your order as we were busy during V8 event with full house guest as well as small function at the hotel. We look forward... More

Swan Hill, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

We stayed at this motel when we went to the V8 Supercars at Sandown, so it was very busy. The staff were nice and the room was nice too. The rooms are old, but clean and tidy. The bathroom could have done with a renovation, but it was clean. The bed was comfortable. While dinner was offered in the restaurant,... More

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sandown r, Manager at Sandown Regency, responded to this review

Hi Ann, Thanks for your review. We apologies about the wait for breakfast, as we were busy with V8, and the breakfast area was being used night before till late both evening for dinner, we had to clean it up the next morning and reset up the area, and we are happy that your were happy with our effort. We... More

Gold Coast, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 17, 2014

I recently stayed at the Sandown Regency Motel. I chose this place so as I could walk to the race track nearby. Whereas the rooms were clean and comfortable - access to quality food at the times you needed it was difficult at best. The business just did not seemed to be geared at all for breakfast or dinner (unless... More

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sandown r, Manager at Sandown Regency, responded to this review

Dear Mr. Rob, Good day and thanks for your encouraging review and suggestion. Please kindly note that we are in a process of opening a cafe which is already half way through, it was delayed due to delay in getting permit from council. We cater for pre-ordered hot breakfast (to be ordered by 8:00PM previous day) as well as buffet... More

Malaysia
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 24, 2014

We stayed at sandown regency for 3 nights in June 2014. Do not mistaken this property for the other sandown hotel just down the road, this is sandown apartments. The apartment was good for 5 persons, we had a 2 room connecting with kitchenette in one of the rooms. This's more like a motel where you can bring your car... More

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sandown r, Manager at Sandown Regency, responded to this review

Duer Guest, Thank you for your generous review. We are satisfied to have provided you with memorable and comfortable stay which is our primary focus of service. We look forward to welcome you in future. Regards Smarika & Pradip Managers More

Wodonga, Australia
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 19, 2014

We (family of 2 Adults and 2 children) stayed for 1 night here to be near family in Waverley Park area. We really needed just somewhere as a base to sleep that was roomy enough for all of us and this fitted the bill. We booked an 'apartment' through Webjet which was actually 2 rooms with a connecting door.There was... More

Was this review helpful? Yes 1
sandown r, Manager at Sandown Regency, responded to this review

Duer Guest, Thank you for your generous review. We are very pleased to have provided you with memorable and comfortable stay which is our primary focus of service. Regarding your check in difficulty, sometimes there is technical error and we were happy that we were able to sort it out quickly. About the bed mattress, it has been changed and... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2013 via mobile

Do not bother getting their breakfast included as it was a major dissapointment. Their restaurant is acceptable. It saved us money and was great as we spent little time in our rooms. If your on a budget its perfect

Was this review helpful? Yes 2
Benalla
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 28, 2013

I am usually not one to complain or give negative reviews, this is actually my first. I have travelled overseas and stayed at many motels, back packers accommodations and hostels. This motel is in one word disgraceful. I can deal with outdated and worn furnishings, but on entering the room my daughter found a worn bra under the bed, the... More

Was this review helpful? Yes 1
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Additional Information about Sandown Regency

Address: 477 Princes Highway | Noble Park, Melbourne, Victoria 3174, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sandown Regency 3.5*
Number of rooms: 37
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Also Known As:
Regency Hotel Melbourne

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