Trying to evacuate from bushfires, booked in to knox, but when got there told it was full and sent to burwood, radio and internet did not work so couldn't check information about fires, and the rate was steep. I explained these problems and suggested a small discount to a reasonable rate might be in order only to be condascendingly told we got a good deal. Also note that internet is charged at a steep rate and it took a long time for the staff to try and get it working and were told it was because we had an apple computer that it was problematic. more
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