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Hotel Charsfield

#30 of 158 Hotels in Melbourne
Certificate of Excellence
478 St. Kilda Rd, Melbourne, Victoria 3004, Australia
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1 room 1 guest
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476 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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  • Dutch first
  • English first
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  • German first
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  • Korean first
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English first
  • All months
    (476)
  • Mar-May only
    (145)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (116)
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There are newer reviews for Hotel Charsfield
See the most recent reviews
Newton Ferrers, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 31, 2013

Nice old hotel, good food but most of all, marvellous staff. Friendly, courteous, efficient and ever helpful. Control of the room temperature was not possible and we were never able to achieve the desired temperature. Location was very nice and convenient with a lovely outdoor seating area, ideal for watching the world go by. Maintains a colonial atmosphere without being... More 

Was this review helpful? Yes
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Mike R, Thank you for your lovely 4 star review, and kind comments regarding the fantastic service you received from our amazing team of staff. I will be sure to share your comments with all staff at the hotel. I am delighted to read you found peace at the hotel, and also an opportunity to sit back and relax... More 

Harpenden, Hertfordshire
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed October 27, 2013

The Charsfield is a very dated hotel which is in desperate need of a facelift. I stayed in the room right at the back of the hotel in the "newer" area, which was a dull annex area. My room consisted of a room with a double bed and a separate living room. All areas were decorated in a drab outdated... More 

Was this review helpful? Yes 1
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Nkasi, Thank you taking time to review Hotel Charsfield, and your kind comments regarding the friendliness and professionalism of our hotel staff. The Hotel Charsfield is indeed an old hotel – in fact we have heritage listing. The Hotel Charsfield is a beautiful heritage listed boutique hotel built in the Italianate style and is over 100 years old. We... More 

Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 27, 2013 via mobile

My wife and I spent 6 nights in Melbourne for the first leg of our honeymoon. The hotel is located in the quiet outskirts of the city, and is a 5min tram ride from the city. The hotel staff were extremely helpful, providing us with information on nearby open cafes (which weren't many as we arrived on a Saturday). They... More 

Was this review helpful? Yes
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Daniel T, Thank you for your fantastic 5 star review. I am delighted both you, and your lovely new wife thoroughly enjoyed your time spent with us at Hotel Charsfield. It is wonderful to read that our staff were most helpful to you, so thank you for acknowleding our fantastic team and the extra length they go to make... More 

Hervey Bay
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 20, 2013

I've just returned from a 10 day stay in Melbourne that I enjoyed thoroughly, mostly due to my stay at the Charsfield. I LOVE this place, from the gorgeous outside gardens and veranda to the charming old library and sports room where we played a game of pool, to the convenience of having the necessities in the gym ( to... More 

Was this review helpful? Yes
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Debbie B, Thank you for your delightful review, photo contributions and special mentions to our fantastic team of staff! We are so pleased you thoroughly enjoyed your time at Hotel Charsfield and that the hotel and facilities were all well suited to your needs. I do apologise that you experience some disruption from our other hotel guests overnight. Please... More 

gippsland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 13, 2013

Having stayed here numorous times before, I had no hesitation in choosing the Charsfield for my recent 3 night stay in Melbourne. With its very central location on StKilda Rd,easy access to cbd,Pahran, StKilda ,Albert park etc. Tram stops directly outside,only a 2 minute walk away. The building,itself, is directly out of the 1800`s, and brings with it so much... More 

Was this review helpful? Yes 1
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear gippslandrockdog, Thank you for your delightful review. It is always an absolute pleasure having you return to the hotel! Thank you for your special mentions and acknowledgement of our fantastic team of staff, and the extra mile we love to go to ensure our guest's stay are beyond their expectations. We look forward to welcoming you back time and... More 

Queenslander
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 8, 2013

We stayed in this hotel for a couple of nights whilst visiting Melbourne to attend the LFC game. The apartment was very spacious and we loved history of the building, the billiard room and sitting room which have been restored to give a very traditional english atmosphere. It was so pleasant to walk through the gate and garden on to... More 

Was this review helpful? Yes 1
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Aussiegal24, Thank you for taking time to post your lovely review. I am so pleased to read you thoroughly enjoyed your time with us at Hotel Charsfield and that our 2 bedroom apartment was well suited to your needs. It's lovely to read you enjoyed the overall atmosphere of the hotel and gardens. We look forward to welcoming you... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 1, 2013

Stayed here for a week. A very nice hotel, clean and quiet, good size bedroom and shower room. No view from my window (it's surrounded by large office blocks nowadays) but still light and airy. Some very good staff who were happy to help with anything you asked. Nice location - easy walk or tram into the City centre (you... More 

Was this review helpful? Yes 2
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear centralnights, Thank you for your lovely 5 star review. I am delighted your to read you had a fantastic stay with us and found our staff to be most friendly and certainly able to assist with any need you had during your stay. Thank you for advising us about the iron in your room. I have discussed this with... More 

Bath, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 28, 2013 via mobile

Used this hotel when visiting on business, it has everything I need for a buiness trip, good food great location and meeting rooms, it comes with old charm atmosphere that makes a plesent change from the global brands.

Was this review helpful? Yes 1
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Morganforme, Thank you for your delightful 4/5 star review. I am most pleased to read you enjoyed your recent stay with us at the hotel and found all facilities, including our meeting rooms, to be adequate. I am pleased you enjoyed sampling our new menu at the hotel and found the food and service to be a wonderful experience.... More 

Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 26, 2013

This hotel is a gem especially if you are sick of the normal hotels. The Charsfield hotel is like stepping back in time. All the staff were very friendly and nothing was to much trouble. The breakfast was delicious .Our room, whilst small was totally adequate,the bed linen was crisp and of beautiful quality and pillows were lovely soft feather... More 

Was this review helpful? Yes 1
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Emac53, Thank you for taking time to post your lovely 4/5 star review on Trip Advisor. I am most pleased to read you enjoyed our personal touches our hotel rooms with carefully selected products and also particular note of our bedding. We have recently changed linen providers and are receiving some great feedback. Thank you for your kind comments... More 

Joondalup, Australia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 23, 2013

Old world charm hotel with excellent service. We stayed three nights and can't fault any aspect of our stay. We ate the first night at their restaurant and was very pleasantly surprised at the friendly staff, fine dining and ambiance of the room. The breakfast was equally as good. We asked for extra blankets and it arrived in our room... More 

Was this review helpful? Yes
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Cornflake_12, Thank you for your lovely 5 star review regarding your fantastic stay with us recently. I am most pleased you thoroughly enjoyed your meal in the restaurant, which also extended to your pleasant suprise on the quality of service we do offer at the hotel. It is fantastic to read that our staff were most attentive and efficient,... More 

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