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Hotel Charsfield

#29 of 158 Hotels in Melbourne
Certificate of Excellence
478 St. Kilda Rd, Melbourne, Victoria 3004, Australia
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468 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

A large group of us stayed here during the week of 21st of July 2015 & the service and amenities are very good. The bathrooms have clearly been updated, however; they fall short...the shower dripped all night of both nights & whilst a note apologizing for the inconvenience was received & a plumber was requested; this didn't assist me in... More 

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Shellharbour, New South Wales, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Very plain, dusty and dirty Showers only, and could do with a bleach in bathrooms .i showered in my shoes . I use baby cloth nappies for baby face and tea towels but they kept taking them everyday! $5 for 2 panadols! Cot for baby was bent and filthy. Wouldn't return again. Walked in twisted my ankle in hole in... More 

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Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

It's always a risk, booking a hotel online, but, on arriving at Hotel Charsfield on Friday 11 of July, we we pleasantly surprised. My Husband, myself and my lovely Mum and Dad, arrived in Melbourne for a wedding. On check in, our receptionist was friendly and very helpful. We had arrived early, but we only had to wait for about... More 

Was this review helpful? Yes 1
Newcastle
1 review
5 of 5 stars Reviewed 1 week ago

My daughter & I recently stayed here for a short 2 night stay.. We were in the 2 bedroom apart & found this to be very large & very comfortable & clean.. The reception staff were all very friendly & helpful & very clean in appearance . They could not do enough to help us !!! We were there for... More 

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Koondrook, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed with my 2 sons and was made to feel at home in this beautiful hotel. Breakfast was great and my sons enjoyed the huge billiards table. The staff are friendly and professional. Thank you for a great stay and for posting the shirt we left behind!

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Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Charsfield was a pleasant surprise which we found due to CBD demand during the State of Origin II. Good value for money, together with large spacious rooms that were clean and tidy. Building will be reconfigure in the next year or so, with the addition of major high rise development of which the old residence will become the entry... More 

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5 of 5 stars Reviewed 3 weeks ago

Great location, 100 m walk to tram stop, charming style and friendly staff. Room was stylish, clean and warm. We liked the old fashioned reading room, with daily newspapers. Most impressed with staff member offering to drive us to St Kilda - thank you Ray!

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Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Phil H, Thank you for your wonderful 5/5 review of The Hotel Charsfield. It’s wonderful to read you enjoyed our beautiful and charming hotel. Thank you for highlighting the warmth, cleanliness and the friendly, helpful service we provided throughout your stay. I will also be sure to pass on your thanks and appreciation to Rey. Kind Regards, Melissa Lakaschus... More 

Brisbane, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose this hotel due to its proximity to the Alfred Hospital. I was in town for a conference and was able to walk from this location. My stay was comfortable, the location is convenient. It is a bit more expensive than some locations, but the hotel has a unique feel due to its age. I was disappointed to know... More 

Was this review helpful? Yes 2
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear TXSSS, Thank you for your 5/5 review on The Hotel Charsfield. We were pleased to read you had a comfortable stay and enjoyed our convenient and ideal location. It is with great regret that the Hotel has been sold and will undergo re-development in 2016. The frontage of the building will indeed remain as it is heritage listed. We... More 

Ibiza
Level Contributor
80 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel is staffed by some pleasant reception ladies who were very helpful and even carried my bags up the stairs as there is no lift. All in all the best thing about this place is its character old building, unfortunately the rooms, beds, food, bar service etc was rather poor, however as a place to lay your head it... More 

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Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Roadtripbob, Thank you for taking the time to write a review on The Hotel Charsfield. We are pleased to read our reception team were pleasant and helpful and were able to assist with carrying your luggage upon check in. However, it is disappointing to read that you were not so pleased with the Standard room type booked. The Hotel... More 

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