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All 170 Melbourne hotels

Hotel Charsfield

4.0 of 5 Hotel   |   478 St. Kilda Rd, Melbourne, Victoria 3004, Australia
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88%
Ranked #28 of 170 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
sakiwi2001 Hamilton, New Zealand
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  • Reviews (362)
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362 people have reviewed this hotel

Traveler rating
    175
    142
    25
    15
    5
See reviews for
50
163
33
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
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  • Spanish first
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English first
Hamilton, New Zealand
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

Spent a few nights in this very delightful hotel. Very quiet, well presented and loads of character. It was a memorable experience and we will definitely stay there on our return to Melbourne. It was very close to the city and only a few minutes walk to tram and bus stops.

Was this review helpful? Yes
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear sakiwi2001, Thank you for your 5 star review! We are delighted to read you recently enjoyed a memorable stay at The Hotel Charsfield. We look forward to welcoming you back very soon. Kind Regards, Gabrielle Oaten Property Manager More

perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just had a few days here and it was lovely, beautiful old building, clean rooms and staff were very friendly. We had a wedding nearby so was very handy and was very easy to catch the tram into the city, would defiantly stay here again and highly recommend it.

Was this review helpful? Yes
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Kay W, Thank you for your lovely review. I am so pleased that you enjoyed your stay with us to attend a wedding just down the road from The Hotel Charsfield. We very much look forward to welcoming you back again soon. Kind Regards, Gabrielle Oaten Property Manager More

Traralgon, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Loved the old world charm of the Hotel,. Staff were extremely friendly and helpful also. Location was perfect for our needs as had a function next door. It is also easy to get to. Can see it could be a bit out of the way if you need to be right in the CBD though. Had trouble regulating the shower,... More

Was this review helpful? Yes 1
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Kazz56, Thank you for taking the time to post a review. I am pleased to read you enjoyed the hotel and found the staff to be helpful and friendly. Thank you for letting me know about the issue you experienced with the hot water. I have since had the plumber attend and address this issue. We hope to welcome... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd stay and again everything was perfect. We got upgraded to a delux suite free of charge which was nice and spacious. Staff were very friendly and helpful catering to our every need and room was nice and clean.

Was this review helpful? Yes 1
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Jean J, Thank you for taking the time to post a review. I am so pleased that you enjoyed a second stay at The Hotel Charsfield and it was our pleasure to be able to provide complimentary upgrade of your room when you checked in. We hope to welcome you back for a third stay in the near future.... More

Toronto, Ontario
Contributor
11 reviews 11 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are looking for a hotel with character, this the hotel for you. It is clean and have a nice ambiance. The garden in the front is well taken care of...you just want to sit in the front and have a sip of your coffee. As for customer service...can't complain...staffs will do all they can to make your stay... More

Was this review helpful? Yes 2
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear MrJBToronto, Thank you for your review. I am sorry to hear you had mixed feelings about your recent stay with us. I am pleased that you enjoyed the ambience of the hotel itself and our garden, along with the helpfulness and friendly service of the staff. I am sorry that you found the hotel to be a little bit... More

Geelong, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my third stay at this charming hotel this year, we had a family catch up here with our three adult children. It is alway warm friendly and inviting,. It is a short tram trip into Melbourne CBD. We had a beautiful family dinner in the dining room and breakfast was delicious. We will be back.....

Was this review helpful? Yes 2
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear KarenS1313, Thank you for posting a review and your lovely comments. I am so pleased that you have just enjoyed your third stay with us at The Hotel Charsfield and that your family had a lovely time together catching up over dinner and breakfast in our restaurant. We look forward to welcoming you and your family back to the... More

Plano, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed in a junior suite overlooking St Kilda road and the garden area at this hotel for 2 weeks last August (2013)during my trip to Australia from the US. Not only is the hotel a beautiful boutique style hotel, but the staff were very friendly and amazingly helpful to a first time solo traveler to Melbourne. The breakfast was... More

Was this review helpful? Yes
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear lazuliblue52, Thank you for your review on your wonderful stay at The Hotel Charsfield back in August 2013. I am so pleased that the staff were very helpful for your solo trip to Melbourne. I will be sure to thank them. I am glad that you enjoyed your meals in our restaurant. We hope that you have the opportunity... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

What a lovely hotel! My husband and I stayed for 2 nights at this lovely hotel. We were very happy with our room which was very spacious, warm, very comfortable bed, clean, nice bathroom and very friendly, helpful staff. Trams easily accessible. Very peaceful. Would stay again, and would recommend it.

Was this review helpful? Yes
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear Clare W, Thank you for your review, we are very pleased that you found the hotel cosy and charming and that you had a peaceful stay with us. We very much look forward to your return and recommendation of The Hotel Charsfield in the near future. Kind Regards, Gabrielle Oaten Property Manager More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

We stayed 4 nights in Charsfield hotel. A little paradise. The staff is very friendly and helpful. The room classic, clean and comfortable. Breakfast continental or with eggs or pancakes which were delicious. they also serve lunch and dinner. Its a great place to be if you want to " travel backin town" because its a beautiful historical building. The... More

Was this review helpful? Yes 1
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear JankeV2, Thank you for such a lovely review. I am so pleased that you enjoyed your stay with us. I will be sure to thank all the staff for the service that they extended to you including the breakfast staff. I'm glad you enjoyed the location of the hotel and access of the free wifi. We look forward to... More

Bruges, Belgium
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 29, 2014

We stayed at the Charsfield on a family trip through Australia. It's definitely a very nice period building and the staff at reception are professional but not overly courteous. We had a lot of luggage (intercontinental trip and two weddings to go to!) and were made to carry it ourselves up to our room, which I found quite unacceptable. The... More

Was this review helpful? Yes
Charsfield478, Manager at Hotel Charsfield, responded to this review

Dear vanbellev, Thank you for posting a review about your stay with us back in October 2013. We often get lovely comments and compliments to pass onto our staff, so I am surprised to read about your experience. We pride ourselves on having high levels of personalised guest service standards, where we do offer to help guests with luggage upstairs... More

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Additional Information about Hotel Charsfield

Address: 478 St. Kilda Rd, Melbourne, Victoria 3004, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Charsfield 4*
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Also Known As:
Charsfield Hotel Melbourne

130 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style
#4 Best Value Hotel in Melbourne #12 Spa Hotel in Melbourne #19 Family Hotel in Melbourne #26 Romantic Hotel in Melbourne #28 On the Beach Hotel in Melbourne #28 Luxury Hotel in Melbourne #28 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
The Hotel Charsfield is a fine example of early St Kilda Road Victorian architecture, which has heritage listing. This boutique accommodation now combines the warmth, character and style of the building with professional and friendly service to ensure the experience on offer is as unique as the guests who stay here. So whether you are visiting Melbourne on business, as a conference delegate, on holiday, or perhaps to enjoy one of the many major events in town, the Hotel Charsfield is the ideal choice for accommodation in Melbourne. ... more   less 
Number of rooms
41

Questions & Answers

Questions? Get answers from Hotel Charsfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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