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All 171 Melbourne hotels

Clarion Hotel on Canterbury

4.5 of 5 Hotel   |   326 - 330 Canterbury Road | Corner Springvale Road and Canterbury Road, Melbourne, Victoria 3131, Australia
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Clarion Hotel on Canterbury
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Ranked #104 of 171 Hotels in Melbourne
A recent review
3 of 5 stars reviewed 2 weeks ago
Wildfire57 Corowa, Australia
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49 reviews from our community

Traveler rating
    12
    18
    12
    5
    2
See reviews for
9
6
5
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Corowa, Australia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is lovely , well kept and the furniture classic and beautiful. The staff were outstanding! We had a conference and they couldn't do enough for us- anticipated out need and were happy and helpful. The restaurant was nice -again the staff - awesome. The menu is basic but the food was good. Probably a little over priced for... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

At the Clarion on Canterbury we always strive to give great customer service and I am glad to hear you were a recipient of this. I am sorry that the bed was unsuitable for you and the location of your room was not as you desired. We will certainly take your suggestions on board and aim to improve this. More

Brisbane, Queensland, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

07/20/2014 My Daughter and I Loved the Clarion Hotel on Canterbury. We went to the Clarion to attend a TAO Soul Healing & Rejuvenation Retreat with our Beloved Spiritual Master and Teacher, Dr and Master Zhi Gang Sha. What Lily and I discovered was a hidden gem in the guise of the friendliest Hotel ever, full of a remarkably caring,... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

So glad we were able to provide you with such a memorable experience Larissa. Everyone should get the chance to be treated like a princess at some point in their life. We look forward to seeing you next time you visit us for another dose of looking after. More

Brisbane, Australia
Top Contributor
103 reviews 103 reviews
46 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed August 5, 2014

I stayed here for 2 nights as my normal motel in the area was booked up. I choose the "executive spa suite" which was a third more in price than my normal motel room. I chose this as some of the reviews said the standard rooms were noisy as they are on the outside of the hotel and this hotel... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Thank you for your invaluable feedback. We are sorry you did not enjoy your stay with us. More

Ballarat, Australia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed 5 nights for a work conference and the room it's amenities are fantastic. This hotel has a gym and a day spa on the grounds. The food at the restaurant is fantastic and the staff were amazing and attentive . The hotel is very safe and the conferencing facilities were top notch. It is a bit out of the... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

So glad you enjoyed your stay. At the Clarion on Canterbury we aim to keep our customer service levels high as well as our amenities. We look forwrd to welcoming you back next time you choose to stay. More

Melbourne
1 review
4 of 5 stars Reviewed July 22, 2014

We recently stayed here for a few nights while works happening at home. We had a 2 bedroom apt which was perfect. It was so clean and comfortable. Room service was really good. Kids loved the pool even though it's middle of winter! If I had to name one issue it would be the noisy Heater in the lounge area,... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Thank you for the feedback. I am so glad the children enjoyed the swimming pool - they are certainly keen in the midst of Melbourne winter. We will ensure the rattle in the heater is fixed so when you return to us it won't be a problem again. I trust all the repairs at home are now completed. Good luck. More

1 review
5 of 5 stars Reviewed July 20, 2014

We held a conference here last week and I cannot fault the experience. The staff were extremely accommodating to our ever changing plans, even on the day! The facilities are excellent and they include all AV in their prices. This is rare to find in the event industry. I would highly recommend this hotel for events (I didn't stay there... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Glad we could assist you with your conferencing Melanie. Hope to see you back soon, maybe for accommodation next time. More

Melbourne
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 9, 2014

Tried booking a room at the going online rate by phone.Abruptly told the rate wasn't right(I triple checked)then rudely told to book online.Surely phone booking matching online rates saves on commissions?Didn't stay.Terrible phone service

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Unfortunately with all of the offers available on the internet the Clarion on Canterbury Hotel is unable to match the prices offered. Our staff are advised if guests wish to book for a lesser price than the best inhouse price offered, to redirect guests to the website they found this rate from to book. We would welcome you to stay... More

Australia
Top Contributor
80 reviews 80 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed May 26, 2014

What a difficult entry into this motel on extremely, busy, noisy roads. Turning into a very narrow, obscure driveway, which is located in a left hand turning lane of a crazy intersection. Each time nearly got the car behind me up my tail. The rooms are basic & dated, though roomy. Make sure to get one away from front traffic... More

Was this review helpful? Yes 1
Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

I am delighted to hear you enjoyed your meal in Oliver's Restaurant. My apologies for any inconveniences you had with the room entry keycards - this system has now been updated. In addition, sadly we have no control over the driveway entry points to the hotel but we are happy to assist wherever we can. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2014 via mobile

location okay. room layout okay. room clean enough. although the inside of the shower is never cleaned during my stay. empty bottles of shampoo on the bathroom floor are never removed. i expect more if this hotel is said to be a 4+ star hotel. wifi connection is really bad, keeps on disconnecting. decent hotel personnel but wont go out... More

Was this review helpful? Yes 1
Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Thank you for staying at our hotel. I apologise if you feel your stay was not quite what was expected. Our WIFI connection difficulties are currently being addressed and we look forward to provinding excellent and efficient service in the future. More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 22, 2014 via mobile

We stayed for one night in March in a standard suite. The room was clean and well furnished. The room size was pretty good for a standard with a nice big shower. Our room service breakfast was nice...Maybe they should consider using free range eggs but that's just a personal preference (I wish everyone used them). We asked for some... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Thank you for your visit and sharing your review on TripAdvisor. As you experienced our rooms are spacious and we always try to provide a comfortable stay for all of our guests. We also appreciate your feedback regarding the free range eggs. We understand this is very important to many people and we will pass this feedback along to our... More

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Additional Information about Clarion Hotel on Canterbury

Address: 326 - 330 Canterbury Road | Corner Springvale Road and Canterbury Road, Melbourne, Victoria 3131, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Clarion Hotel on Canterbury 4.5*
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Also Known As:
Clarion On Canterbury
Clarion Melbourne
Melbourne Clarion

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