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United Backpackers Melbourne

Certificate of Excellence
2.0 of 5
Hotel website
250 Flinders St., Melbourne, Victoria 3000, Australia (Formerly Elephant Backpackers)
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233 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (82)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (58)
All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were so happy to see how central this hostel was. Right across the road from flinders street station and plenty of bars, restaurants and shops are all on your doorstep. The staff were very accommodating and we were able to drop our bags off earlier than the check in time which was really helpful since we arrived 4 hours... More 

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Oxford
Level Contributor
90 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hostel is well located opposite Flinders Street station. It's possible to catch the Sky bus to Southern Cross station and then walk to the hostel from there, which takes around 20 minutes. All of the front desk staff are friendly and welcoming. Small personal requests are acted upon, and helpful tourist advice given. The dorms are well kept and... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff here are so friendly and can't help you enough! The bathrooms were really clean and spacious with good power showers. I stayed in an 8 bed dorm, each bed had it's own plug socket, nightlight and locker (unlike the other hostel i stayed in Melbourne). The rooms were small and dark with no window but fine if you... More 

Was this review helpful? Yes
JM_travels_sometimes, General Manager at United Backpackers Melbourne, responded to this review

Hi There! Thanks so much for leaving your feedback - we really appreciate it. I'm super glad to read that you enjoyed your stay with us. You sure can't beat our location can you? Right in the heart of the city with everything you need at the front door! Glad you managed to enjoy some of our free tours and... More 

Aberdeen, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 5 nights during my stay in Melbourne. This was my first hostel in my trip touring Down Under and I'm so glad it was. It was clean, spacious rooms, great facilities, fantastic location and the staff were very friendly. Definitely recommend staying here. Only downside is banning alcohol in the whole building, would be nice if... More 

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JM_travels_sometimes, General Manager at United Backpackers Melbourne, responded to this review

Hi Grace, Thanks very much for taking the time to write a review and I'm super glad that you enjoyed your United experience! And how exciting you are just at the begining of your adventure! There are a few reasons we don't allow BYO anymore and one is yes we have a bar. A super cheap and fun bar with... More 

Melbourne, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

Enjoyed my time here, real shame the internet was limited to lounge area and the first floor. Cant access online radio for sport so couldnt give a better score than average. Why would you block online radio this doesnt make sense. Couldnt get my ashes series fix

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JM_travels_sometimes, General Manager at United Backpackers Melbourne, responded to this review

Hi there, Thanks very much for taking the time to write a review and apart from not getting your sports fix it looks like you had a good time! You are very correct we do only have Free Wi-Fi in the common areas rather than in the rooms and this is very much on purpose and what we do advertise... More 

Belfast, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

United is perfected located opposite Flinders St station and next to the free CBD trams, so you can explore the city easily. There is a great laneway, full of cafes and bars on right beside the hostel, and amazing artwork on Hosier Lane - which is a short walk away. The hostel runs free walking tours and trips, along with... More 

Was this review helpful? Yes
JM_travels_sometimes, General Manager at United Backpackers Melbourne, responded to this review

Hi There! Thanks so much for leaving your feedback - we really appreciate it. I'm super glad to read that you enjoyed your stay with us. You sure can't beat our location can you? Right in the heart of the city with everything you need at the front door! Glad you managed to enjoy some of our free tours and... More 

Chester
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hostel is extremely conveniently located in the centre of Melbourne, a short walk away from Fed Square. It is well-equipped and clean, and most certainly the popular choice among young backpackers in the city. However, being so centrally located lends itself to lots of noise, so don't expect a relaxing or peaceful stay. Outdoor noise is particularly noticeable at... More 

Was this review helpful? Yes
JM_travels_sometimes, General Manager at United Backpackers Melbourne, responded to this review

Hi there! Thanks so much for leaving your feedback - we really appreciate it. You sure can't beat our location can you? Right in the heart of the city with everything you need at the front door! Certainly a downside of staying in the heart of any city is the outside noise and some rooms are more effected than others.... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything inthis hostel is amazing and the service is excellent I think thougha few things could be changed like the rule that your not sound to bring in visitors other then that everything is urgency and everything in time

Was this review helpful? Yes
JM_travels_sometimes, General Manager at United Backpackers Melbourne, responded to this review

Hi there! Thanks so much for leaving your feedback - we really appreciate it. I'm super glad to read that you enjoyed your stay with us. We do only allow visitors in our reception area and they are more than welcome in the bar as well. For our guests safety and security we don't allow non-guests in the rooms or... More 

Amsterdam, The Netherlands
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

It is a well organised hostel and has proper sleeping gear for winter time!! Crew was friendly, kitchen was good and clean! go for a 4 bedsdorm for private bathroom and plenty of space. It has a very central location in the city! Sometimes it can be a bit noisy in the hallways.

Was this review helpful? Yes
JM_travels_sometimes, General Manager at United Backpackers Melbourne, responded to this review

Hi there, Thanks so much for leaving your feedback - we really appreciate it. I'm super glad to read that you enjoyed your stay with us and loved our service and facilities. The 4 share ensuites are great, especially the ones over looking Flinders Station! We'd love to see you back here again soon and in the meantime enjoy your... More 

Melbourne, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The negatives are, the staff are extremely rude and arrogant, and as it’s next to Gertrude Street and opposite Flinders Street Station, it’s very loud - You need ear plugs if you want a decent sleep. Also, the cleaners come in your room at 10:30am every single morning thus waking everyone up when they open the curtains wide open and... More 

Was this review helpful? Yes
JM_travels_sometimes, General Manager at United Backpackers Melbourne, responded to this review

Hi there, Thanks so much for leaving your feedback and 5 star review - we really appreciate it! I am sorry you didn't have a good nights sleep though. Housekeeping do start cleaning rooms at 10.30am which does mean there can be a few minutes of disruption while they make beds, vacuum and clean. And yes sometimes dorms get a... More 

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