For starters, this hotel really isnt in the Yarra Valley and is no where near the wineries. There are so many B&B's in Yarra Valley that next time I will be staying there so I feel like I'm in a wine region. Secondly I don't think the hotel has ever heard of customer service before, we were there for a... more

We stayed here for one night, at the start of a week-long trip to Melbourne (only two weeks prior to the devastating bushfires). The check-in girl was friendly and helpful. The room was spacious and clean, especially the bathroom. We didn't explore many of the facilities, but the buffet breakfast (included in our wotif rate) was very nice. Would be... more

Don't book ahead as you will find they drop their prices on Wotif.com and mirvac.com once the 72hr cancellation has passed and existing booking can't be cancelled. We paid $225 for the 'discounted' wedding rate but could have booked on-line the day before for $179 Bed and Breakfast. The rooms are tired, but are getting a facelift. Our room was... more

My self and my wife choose to stay at the hotel because of its location. When we arrived we were met by a person who appeared to be the Front Office Manager and as it was a busy time at the time we arrived we were given a very bad attitude and there did not appear to be enough staff... more

We stayed here as part of a larger group, and although the location (beautiful) and ammenities (plentiful) were outstanding, the staff and their attitude left a lot to be desired. We were "received" at check-in (you couldn't call it "welcomed") and sent to our room. The vague directions to the lift didn't help, and it took us some time to... more

As we’re both not golfers the Sebel Heritage seemed like a strange place to spend several days of relaxation, however since most of Gippsland was on fire, holiday plans were quickly re-jigged. We had booked into their one bedroom suites - the Magnolia Suite - which are located at the end of the building on each floor. After a breezy... more

The Sebel Heritage is one of a very few mainstream accommodation styles in the Yarra Valley which is mainly known for boutique style hotes and b&bs. I'd considered staying there before for recreation, but was a bit of put off by the golf focus (it's also a residential community that backs on to a Jack Nicklaus designed golf course). However,... more