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All 171 Melbourne hotels

Somerset on Elizabeth, Melbourne

4.5 of 5 Hotel   |   250 Elizabeth St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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69%
Ranked #74 of 171 hotels in Melbourne
A recent review
5 of 5 stars reviewed 2 days ago
ralphman Adelaide, Australia
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  • Reviews (261)
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261 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Adelaide, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Family of 5 2+3 teenagers stayed in a 2 bedroom apartment for 5 nights mid July 2014. The location is fantastic, just around the corner from the bottom of Bourke St mall and next to Emporium and Melbourne Central, 1 block from QV (which has a full range Woolworths store in the basement). Walking distance to Crown facility, Etihad Stadium... More

Was this review helpful? Yes
Canberra, Australia
1 review
4 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel for a few days during the week, with my partner. Things we liked: - Location - it is in the heart of Melbourne city. Surprisingly, there wasn't too much road noise! - Valet parking - although $35 per night, it was a good service. As soon as you asked for your car, it was parked... More

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Julesy_615, Thank you for sharing your Somerset experience with our TripAdvisor community. We are pleased to you enjoyed our spacious apartments, friendly and helpful Guest Service Team and valet parking service. We are disappointed however to read that not all aspects of your stay met your expectations. If you don't mind providing the apartment number you were staying in;... More

Hobart, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We are repeat guests for this hotel when needing to stay a few nights in a Melbourne, the exec 1 bedroom has a sofa bed and the room is larger than the deluxe room. The rooms are always clean and the rooms contain everything needed for a comfortable stay. Staff have always been helpful and polite. With the new Melbourne... More

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Kyramykala, Thank you for choosing to stay with us again at Somerset on Elizabeth Melbourne, we feel privileged we are your accommodation of choice when travelling to Melbourne. It's lovely to read that you continually enjoy our apartment design, amenities and enjoy our Guest Service Teams' friendly and helpful service. We agree with the Melbourne Emporium and also the... More

1 review
2 of 5 stars Reviewed 1 week ago

The beds and pillows were hard and uncomfortable no wifi no mini bar no biscuits. Only 4 tea bags This was supposed to be the executive suite.for that price I have had a lot better. wouldn't recommend it . although the reception staff were very nice

Was this review helpful? Yes
fhairie, Manager at Somerset on Elizabeth, Melbourne, responded to this review

Dear Eddie F, Many thanks for taking the time to write a review about your recent stay at Somerset on Elizabeth, we appreciate your feedback. I am very sorry that your stay did not fully meet your expectations. You may like to know that we have started replacing our beds and pillows and will continue over the next few weeks.... More

Auckland Region, New Zealand
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

These two bedroom self contained apartments are spacious and comfortable. The staff are very friendly and helpful but the best feature is the location. Handy to all of the CBD - walking distance to QV market, all the big stores and most importantly the fantastic restaurants and bars. I definitely recommend it.

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear libbynz, Thank you for sharing feedback of your stay with us at Somerset on Elizabeth Melbourne. It is wonderful to read that you enjoyed your stay with us and were impressed with our spacious apartments, friendly staff and central location. We feel very fortunate to be located next door to some of Melbourne's best restaurants and shopping attractions, and... More

LaPlace, Louisiana
Top Contributor
159 reviews 159 reviews
41 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the first stop on our tour of Australia and I wish more hotels had been like this. Not fancy, but a clean, serviced efficiency apartment with washer and dryer, in the midst of upscale shopping malls, near Chinatown, plenty of public transportation and for people who like to walk, many Melbourne sites like Parliament, parks, etc. Charge for... More

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear grip652, Thank you for sharing your Somerset experience with our TripAdvisor community. We are so pleased to read that you thoroughly enjoyed your stay with us and felt our serviced apartments, amenities and central location created a perfect start to your Australian holiday. We hope you had fun exploring the beautiful city of Melbourne! From all the team at... More

Canberra
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: central CBD location; helpful and friendly staff; quiet room; good showers (water pressure and heat); large, soft towels. Cons: hard beds; room heating was a bit hit and miss (it seemed to automatically go into 'unoccupied' mode, including at night, leaving us cold); only liquid soap supplied in the bathrooms (I find this is too scented and dries the... More

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear TravellersCanberra, Thank you for sharing feedback with us on your stay at Somerset on Elizabeth Melbourne. We are pleased to read that you enjoyed the central location of our serviced apartments, and found our Guest Service Team both helpful and friendly. We are disappointed however to read that there were areas of your stay that did not meet your... More

Penguin, Australia
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been staying at Somerset on Elizabeth for over 6 years or more great location close to the mall and federation square easy walking to the museum , and some great restaruants in Hardware lane. Staff very friendly and helpfull. the rooms are self contained and have washing machine and dryer and a small kitchen area the rooms are... More

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear dee j, Thank you for your taking the time to share your experiences with our TripAdvisor community. We feel honoured that Somerset on Elizabeth is your accommodation of choice when travelling to Melbourne. It is wonderful that you continually enjoy all aspects of your stay from our friendly Guest Service Team, fully-equipped apartments and central location to the cities... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I (2 adults and 2 teens) recently stayed at the Somerset. We had stayed here before with the kids when they were younger and were happy with the location of the hotel, size of the room, the facilities (pool and gym) and the fact that there was a small but adequate kitchen and laundry facilities in the... More

Was this review helpful? Yes 2
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear linparcar, Thank you for sharing with us feedback on your recent stay, we feel privileged that you chose to stay with us again at Somerset on Elizabeth for your family holiday. We are so pleased to read that our serviced apartments were once again perfect for your time spent in Melbourne and that you especially enjoyed our central location... More

Lismore, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of these apartment is outstanding! Located centrally in the Melbourne CBD, walk outside the front door and you are right there! The front desk staff are all very friendly and will not just vapidly smile at you as you walk passed, instead they will engage with you and have a chat. Lovely staff. The showers are another feature... More

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear cherubcheeks, Welcome back to Somerset! We are so pleased to read that you had a pleasant return stay with us and you especially enjoyed our central location and bathroom features. We agree, there is nothing better than a hot shower after a winter day in Melbourne! It is also wonderful to read that our Guest Service Team made such... More

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Additional Information about Somerset on Elizabeth, Melbourne

Address: 250 Elizabeth St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Somerset on Elizabeth, Melbourne 4.5*
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Also Known As:
Somerset On Elizabeth, Melbourne Hotel Melbourne
Somerset On Elizabeth Hotel Melbourne

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#64 Luxury Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Somerset on Elizabeth Melbourne is located in the heart of the city's central business district with a labyrinth of lane-ways, restaurants and shopping precincts only moments away. Positioned perfectly for both the business and leisure traveller, Somerset on Elizabeth offers the convenience of location and contemporary living, fused with the highlights of Melbourne's food, arts and entertainment culture. The modern serviced apartments offer 135 spacious one and two-bedrooms, each with separate living and dining areas, fully-equipped kitchens and modern amenities. The property also features a 24-hour reception, business centre services, complimentary wireless broadband internet and a meeting room; as well as a fully-equipped gym, jet pool, sauna and outdoor courtyard. It is easy to enjoy all that Melbourne has to offer when staying at Somerset on Elizabeth, with easy access to transport, sporting grounds, and theatres. As well as being ideally located within walking distance to Emporium Melbourne, the Strand Arcade, H&M as well as popular shopping precincts Bourke Street Mall and Melbourne Central. Somerset on Elizabeth is the gateway to experiencing Melbourne's famous precincts and ever-changing culture. ... more   less 
Number of rooms
135

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