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Somerset on Elizabeth, Melbourne

#56 of 158 Hotels in Melbourne
Certificate of Excellence
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250 Elizabeth St, Melbourne, Victoria 3000, Australia
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Somerset on Elizabeth, Melbourne
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387 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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  • Chinese (Simplified) first
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  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
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    (387)
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    (116)
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kolkatta
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed in this hotel for 5 nights and enjoyed.. easy accessible , central location , lots of indian restaurant within 5 minutes walk. best shopping is next door , emporium mall shares the same wall.. staffs are helpful.. all rooms are apartment style..with kitchenette .. bathroom is good. loved everything about this hotel apartment .

Was this review helpful? Yes
Adelaide, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After reading previous reviews, we asked for a high floor apartment - achieved with my booking - Excellent! We were down the end of the hall so it was very quiet to guest traffic, however our window didn't close correctly, not correctly sealed which made noise of the street enter our room, and there was a cold air draft. The... More 

Was this review helpful? Yes
Nowra, Australia
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

As a business traveler I have stayed here about 6 times over the last 12 months. There cleaning standards have gone down greatly over this time, to the point they didn't even clean the room one day. I will be recommending to our company that they choose different accommodation in future.

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Sheffield, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We had quite a good room but considering we had booked a long way out it would have been nice to get away from the elevator. Could here everything said in the passage so i imagine they could here us talking.

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear michaelloretta, Thank you for taking the time to share feedback on your recent stay at Somerset on Elizabeth Melbourne. Although we are pleased you enjoyed your apartment, we are disappointed to read that there were of your stay that didn't meet your expectations. Next time you stay with us, which we hope you do; a quieter apartment can be... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

This should be my 8th yearly stay. Ever reliable and friendly staff. Efficient check-in and out. Room is clean and the location is most convenient. Close proximity to Melbourne Central, Collins Street and the QV market. Direct access via Starbus to and from the airport. Apartment is spacious and bright.

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Desfrie, We are honoured to read that Somerset on Elizabeth Melbourne has become your home away from home, and you continually enjoy the accommodation and service you receive when staying with us. Our Teams take great pride in ensuring our guests enjoy a comfortable and memorable experience and will be delighted to receive your feedback. Thank you Desfrie, we... More 

Victor Harbor, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2 couples shared 2 bedroom 2 bathroom apartment with kitchen facilities, including washing machine and lounge/dining area. Very clean, comfortable and spacious. Friendly and helpful staff. 1 block from Bourke Street Mall. Easy Walk to MCG.

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Heather C, Thank you for taking the time to let us know all about your weekend at Somerset on Elizabeth Melbourne. We are delighted to read your experience was both an enjoyable and memorable one. From all the Team at Somerset, we hope to welcome you back again soon. Warm regards, Shannon R Marketing Executive Somerset on Elizabeth Melbourne More 

Hobart
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked into Somerset on Elizabeth as a mystery deal on Wotif after reading a number of very positive reviews and what a great place. We stayed for 4 nights in basically a small 1 bedroom apartment which had all the facilities including a cook top, Microwave, washing machine and dryer separate bedroom with TV's in both the lounge and... More 

Was this review helpful? Yes 2
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear WEZ3, Thank you for taking the time to let us know all about your recent stay at Somerset on Elizabeth Melbourne. We are most pleased to read that you were thoroughly impressed with the accommodation and service your received for your first stay at Somerset. We take great pride in ensuring our guests have a most memorable experience and... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

We arrived at Somerset earlier then 2.00pm, this was not a problem. Took all our details and got our keys and when we came back later on, our bags were in our room. Second stay at this hotel, due the excellent location. Everything is within walking distance. We had a one bedroom appartment (both times) plenty of room. Would stay... More 

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear julie b, Welcome back! We are delighted to read you thoroughly enjoyed your return stay with us and our one-bedroom apartment provided you with everything you needed for a comfortable weekend in the city. From all the Team at Somerset on Elizabeth Melbourne, we hope to welcome you back again soon! Warm regards, Shannon R Marketing Executive Somerset on... More 

Brisbane, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a one bedroom apartment on the 10th floor ( room 1017), the room was clean, the bed comfortable and the bathroom was ample. Situated half way up Elizabeth St, right next to Melbourne Central. Would have no hesitation is staying here again.

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear PJ J, Thank you for taking the time share feedback on your stay over the long weekend. We are pleased to read that you enjoyed your time with us, found our apartment to be clean, comfortable and spacious and perfectly suited for your time in the city. From all the Team at Somerset on Elizabeth Melbourne, we hope to... More 

Melbourne, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 31, 2015

Got a good deal on wotif for a night- left the car at home as the very central location meant that all we wanted to do was within a short walk. Well appointed kitchenette, living area and bathroom with a separate bedroom. All very clean and spacious. Hotel had gym, spa, sauna, jet pool and offered continental breakfast in a... More 

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Welshbroad, Thank you for taking the time to let us know all about your recent stay at Somerset on Elizabeth Melbourne. We are very happy to read you enjoyed a comfortable stay, found our serviced apartments to be value for money and you loved our inner city location. It is also wonderful to read you found our Guest Service... More 

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