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Somerset on Elizabeth, Melbourne

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250 Elizabeth St., Melbourne, Victoria 3000, Australia
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Somerset on Elizabeth, Melbourne
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Somerset on Elizabeth, Melbourne
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340 reviews from our community

Traveler rating
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    66
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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singapore
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Somerset on Elizabeth is a great place to stay in Melbourne. It’s near Bourke St Mall, Melbourne Central and even Queen Victoria Market is just a hop, skip and jump away. You can buy some pretty lovely groceries there and cook up a storm in the well-equipped little kitchen. The only problem with that is the poor ventilation. If you... More 

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is one of the best location hotel that we expect to have while visiting Melbourne. Service was great especially the cleaning group. Very happy to make a right decision to stay at Somerset, no second thought to recommend this one to friends and relatives

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singapore
Top Contributor
77 reviews 77 reviews
66 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Somerset on Elizabeth for 7 nights over the F1 weekend (Thurs - Thurs) and into the following week and we were really happy with it. Was a change from where we'd stayed in previous years, helped by S$ to A$ exchange rates making it that bit more affordable. We were not disappointed, service was from check-in to... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for 4 nights and after being greeted by the friendly staff, they promptly upgraded my accommodation without me even asking! Now that's great service. As a result I had a very large 2 bedroom flat to myself so thank you to the staff at Somerset. The location on Elizabeth st in Melbournes CBD is another highlight as... More 

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Para Hills, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We loved our choice of apartments. We arrived late & were met with excellent helpful reception staff. A TV maintenance issue - the man arrived to repair before we could get back to the room. Rooms (2BR & 1BR apart) were comfortable, clean and suited our needs. Location was fantastic and central to everything we wanted to do. The Valet... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for a weekend away from Sydney and couldn't have been any happier. The location was sensational, the staff were exceptionally friendly and helpful with any enquiry we had about the apartment or Melbourne in general. The room while a little older it was a perfect size and it was perfectly clean. The bed was comfy and the... More 

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Chennai (Madras), India
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed this is property for 25 days in Feb-Mar 2015 on an official visit to Melbourne. Pros: 1.Location -- The biggest advantage. Anything around the city is close by, be it tram / railway station, shopping malls, banks, sports complex, restaurants, convenience stores etc..you name it...its just minutes walk from Somerset. 2. Friendly staff -- Very welcoming and ready... More 

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Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Balakumar_h, Thank you for taking time to provide Somerset with a review of your recent stay. It is a pleasure to read you found our central location perfect for your time in the city and you enjoyed the space and comfort our apartment provided you. It is also pleasing to hear, our Guest Service Team were able to attend... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On arriving after 36 hours of travelling we where greeted by two very friendly staff and were soon in our room. The room was a small suite, but seemed spacious, well lit and very clean. Everything in the room worked and the shower was fine. All in all there is nothing negative to say about this hotel, for the price... More 

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Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear steve5819, Thank you for taking the time to let us know all about your stay at Somerset on Elizabeth Melbourne. We feel privileged to read your review of our Serviced Apartments and are so pleased you thoroughly enjoyed your time with us. It is also lovely to read our Guest Service Team were able to assist with you with... More 

Marrakech, Morocco
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Three of us stayed at Somorset on a mystery hotel deal for one night. The location was great as we were able to wander to excellent shopping and nice eateries. The Accomodation however was a little lacking. The carpet could have done with an upgrade and the room itself was quite old and lifeless. The beds were comfortable and the... More 

Was this review helpful? Yes 2
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Erin J, Thank you for taking the time to share feedback on your recent stay at Somerset. We are sorry to read the décor and ambience at Somerset on Elizabeth did not meet your expectations, though it is pleasing to read that you did enjoy our central location to Melbourne shopping precinct and found our Guest Service Team both... More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For 5 days in Melbourne we were looking for a clean, comfortable, crash pad and The Somerset ticked all the boxes. Great location, comfortable bed and good shower with great water pressure. Its not 5 star but the every single staff member went out of there way to be polite. The only negative was the wifi dropped out at least... More 

Was this review helpful? Yes 1
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Todd M, Thank you for sharing feedback on your recent stay at Somerset on Elizabeth. We are delighted to read our Serviced Apartments provided you with everything you needed for a comfortable stay in the city, and you were impressed with our friendly and attentive Guest Service Team. We are disappointed to read you had difficulty connecting to our... More 

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