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Somerset on Elizabeth, Melbourne

#56 of 158 Hotels in Melbourne
Certificate of Excellence
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250 Elizabeth St, Melbourne, Victoria 3000, Australia
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1 room 1 guest
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Somerset on Elizabeth, Melbourne
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405 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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    (405)
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    (116)
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Melbourne, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed in a 1 bedroom apartment and I must say it was a very spacious comfortably designed unit, equipped with a fully functioning kitchenette, laundry, iron box etc.. Our room had a nice view of the Elizabeth street minus the noise! The staff at Somerset on Elizabeth were very courteous, they accommodated out last minute extension request. This property... More 

Was this review helpful? Yes
Perth, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed here just recently and don't have anything negative to say at all. When we arrived the reception staff were very helpful and polite. Our apartment was on 10th floor and we were very happy with the facilities. Location was great, close to everything we needed and we won't hesitate to stay here again. B

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here with friends for a weekend. The room was good size for 4: 2 bathrooms, clean rooms, friendly staff and perfect location. Everywhere we went was within walking distance. Good value for money. Will stay again when in Melbourne.

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear jsc1961, Thank you for taking the time to let us know all about your recent stay, we are delighted to read that you and your friends loved your time at Somerset and felt you had everything you needed for your weekend away in Melbourne. We hope to welcome everyone back again soon! Warm regards, Shannon R Marketing Executive Somerset... More 

Newcastle, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked an Airport pickup via the Hotel, and the driver was waiting when we arrived, he was super helpful and gave us some dining tips during the trip to the hotel, upon checking in the staff we friendly and attentive,The room was spacious( 1 bedroom executive room)we requested a quiet room on a high floor with a view of... More 

Was this review helpful? Yes 1
Joanne G, Senior Marketing Manager at Somerset on Elizabeth, Melbourne, responded to this review

Dear Paul L, Thank you for taking the time to let us know about your recent stay at Somerset on Elizabeth Melbourne, it sounds like you enjoyed the experience from start to finish! Great tip, to utilise our airport pick up service and we hope if you are ever in Melbourne again you choose to stay at Somerset. Warm regards,... More 

Auckland, New Zealand
Level Contributor
169 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay at the Somerset for work. The apartments are spacious. However a little tired. Although it's only for sleeping as I don't spend any of the day or evening there in the room. The rooms over facing Elizabeth Street itself can be noisy. But I guess you are RIGHT in the CBD. Excellent proximity to the shops. 1 block... More 

Was this review helpful? Yes
Joanne G, Senior Marketing Manager at Somerset on Elizabeth, Melbourne, responded to this review

Dear Amber Y, It is great to read you enjoyed your time with us at Somerset especially our central location. I will certainly pass on your feedback to our Residence Manager of your experiences with our friendly Guest Service staff and are pleased that they helped you feel at home during your stay. We look forward to welcoming you back... More 

Wellington, New Zealand
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall the experience was good. The location is excellent, the staff very helpful. I just thought the room was a little dark, tired, and not as the photos show on the website. The price was quite expensive for the level of accommodation, but I believe this was because of the big football game that weekend. I guess that if you... More 

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear GeeDizzle, Thank you for taking the time to post a review of your time at Somerset on Elizabeth Melbourne. We are pleased to read that you were impressed with our friendly Guest Service Team and you found it easy to explore Melbourne's sites and excitement from our central location. We are sorry to read however that you did not... More 

Seria, Brunei Darussalam
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We spent four nights in a two bed deluxe, and we have returned for another four nights. It is spacious, spotless and serviced every day:) I chose it for its location and the fact that it has a washing machine. The children are pleased with the free wifi, and the staff couldn't be more helpful. We would certainly stay here... More 

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Sarah C, We thank you for your glowing review of your recent stay at Somerset on Elizabeth Melbourne. It is wonderful to read that you and your family loved your stay and found our location perfect for your time in Melbourne. It will be a pleasure to share your comments with our Guest Service Team that you found there... More 

Canberra, Australia
Level Contributor
55 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My experience at the Somerset started well with the friendly helpful staff at the desk. I was given an 8th floor apartment which at first glance was very roomy with kitchen, lounge, bathroom and bedroom. However, closer inspection revealed dated stained furniture, likewise for the carpet and a broken TV unit. On departure, I reported the malfunctioning DVD player. The... More 

Was this review helpful? Yes
fhairie, Manager at Somerset on Elizabeth, Melbourne, responded to this review

Dear reichers59 , I thank you for taking the time to share your feedback regarding your stay at Somerset on Elizabeth, I am pleased to hear that our staff have been friendly and helpful. However, I apologize if you found our beds uncomfortable. We have started replacing them in a selection of apartments but we are only halfway through the... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed for 6 days. Large rooms with everything you need. Front of business staff were extremely helpful, so were the cleaning staff. Great location for shopping, just around the corner from Myer, David Jones, H & M and the Emporium shopping centre. Also just a short stroll to Hardware Lane. Will stay again

Was this review helpful? Yes
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Shamus M, We thank you for your kind review of your recent stay at Somerset, it sounds like you had a wonderful time exploring Melbourne's shopping scene from our central location. From all the Team at Somerset, we hope you will come back and visit us again soon! Warm regards, Shannon R Marketing Executive Somerset on Elizabeth Melbourne More 

Sydney, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 24, 2015

Location of this apartment hotel is the best thing. However that is probably where it ends for me. The place seemed absolutely swamped the weekend we were there, so to be fair with the place booked out they were extremely busy and the staff were pleasant. However the thing that killed it for me was the bed. I had a... More 

Was this review helpful? Yes
fhairie, Manager at Somerset on Elizabeth, Melbourne, responded to this review

Dear KATSYD, I thank you for your review regarding your recent stay at Somerset on Elizabeth and for highlighting our amazing location. We are currently in the process of replacing a selection of beds in our apartments, and I apologise that you were not able to experience these upgrades, as we are only halfway through the process. We always like... More 

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