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Citigate Melbourne

4.0 of 5 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Ramada Melbourne)
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Citigate Melbourne
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Citigate Melbourne
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825 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Citigate Melbourne
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Top Contributor
124 reviews 124 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 16, 2011

We stayed in this hotel as a 'mini break' and bought a special through wotif which included breakfast. Our room was well appointed, very clean and comfortable - unfortunately we didn't have a view, but since we're locals, that didn't worry us too much. The maintenance of the hotel is a bit of a concern - we were stuck in... More

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perth WA
4 reviews 4 reviews
5 of 5 stars Reviewed November 16, 2011

WOW this was a truly exceptional place for the price. We got the deal on Wotif and was expecting perhaps the lowest standard of room but what a pleasant surprise when we arrived to be taken to the top floor (13th) and with a city view and then to top it off a bottle of champagne because it was our... More

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1 review
5 of 5 stars Reviewed November 16, 2011 via mobile

Enjoyed our stay at the Citigate, the hotel is in a good location. Just around the corner are fantastic cafe lanes and shops. Walking distance to many sights. The room was clean smart and well appointed. Staff were very helpful to us and others. Customer service award goes to... Irwin at the front desk. Helpful beyond the call of duty!

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1 review
5 of 5 stars Reviewed November 15, 2011

Location terrifice, near the CBD and Southbank. Transport very close, buses, free circle tram and trains. Hotel clean and comfortable. The best thing about this hotel is its staff, they go out of their way to be helpful, especially with finding your way around Melbourne. Nothing is too much trouble.

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Brisbane, Australia
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 14, 2011

We stayed here over a weekend for a wedding and were very happy we ended up here. We got a room on a wotif mystery deal and i'll be desperately hoping they have a good deal when I come back in April! The location of the hotel is excellent, right in the heart of Melbourne and across the road from... More

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Seymour, Australia
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 6, 2011

We stayed on the final Saturday night of the Melbourne Cup Carnival. Opposite Flinders St station and with a couple of licensed supermarkets within a hundred metres. This is a bustling part of the city with a lot of take-away shops, 24 hour convenience stores and very close to Degraves St a little lane where you can find cafes with... More

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Top Contributor
93 reviews 93 reviews
93 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 5, 2011

The hotel is conviniently located on Flinders St with everything within walking distance. Staff at the front desk were helpful and soft spoken. The rooms were of a reasonable size and were clean. Beds were comfortable and hotel provided everything I would expect. The only downsides was that we did not feel safe coming late to the hotel. There are... More

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Western Australia
Top Contributor
54 reviews 54 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 27, 2011

Not too fancy, but nice, well appointed and sthe staff were very helpful.

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CitigateMel, General Manager at Citigate Melbourne, responded to this review

I am extremely happy to hear that your recent stay with us was enjoyable and thank you for your positive comments, I will be sure to pass your comments onto our team. Our staff pride themselves on their friendly levels of guest service and ensuring that all our guests are well looked after. We look forward to welcoming you back... More

Geelong, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 14, 2011

I got this hotel on a mystery deal on Wotif and was very pleased with the price and location and apparent 4.5 star rating. When I arrived at the hotel it was 11am and I was pleased to find that my room was available. However, the check in was less than smooth. Something happened to the key machine, which is... More

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CitigateMel, General Manager at Citigate Melbourne, responded to this review

Thank you for taking the time to tell us about your experience at Citigate Melbourne. We were disappointed to hear that your experience did not meet your expectations. I was very concerned with some areas after reading your comments and immediately shared them with the appropriate Department Heads and Associates for comments and actions. Please rest assured that we have... More

Reigate, United Kingdom
Top Contributor
59 reviews 59 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 9, 2011

As the start of our travels in Oz, we found that this hotel was fantastic as a base for exploring Melbourne. It is in a great location being right opposite a train station and close to many tram stops. The staff at reception were great in pointing us to the right stop for St Kilda. The room was comfortable although... More

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CitigateMel, General Manager at Citigate Melbourne, responded to this review

Thank you for staying at Citigate Melbourne it is great to hear that you have had an enjoyable experience and start to your OZ trip. The hotel is perfectly positioned in regards to transport access and local attractions I agree. I am disappointed that you were disturbed by late night deliveries to the neighbouring supermarket. I do however really appreciate... More

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Additional Information about Citigate Melbourne

Address: 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Ramada Melbourne)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citigate Melbourne 4*
Number of rooms: 179
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Also Known As:
Citigate Melbourne Hotel Melbourne
Citigate Hotel Melbourne
Melbourne Citigate Hotel

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