We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Melbourne - Flinders Street

Hotel website
Hotel deals
270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
Offers & Announcements
20% off Opening Special
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
DoubleTree by Hilton Melbourne - Flinders Street
Professional photos View all
Browse nearby
DoubleTree by Hilton Melbourne - Flinders Street
Write a Review

185 reviews from our community

Traveler rating
    45
    82
    36
    15
    7
See reviews for
17
76
14
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (185)
  • Mar-May only
    (94)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (91)
All months
There are newer reviews for DoubleTree by Hilton Melbourne - Flinders Street
See the most recent reviews
Gold Coast, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is probably located in the best position in Melbourne, directly across the road from Flinders St Station, 100 m from Degraves St, Federation Square and South Bank. The character of the hotel is great and the staff were very good. The room was as expected, clean and comfortable. Overall this is a great value for money hotel and... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Sagyone, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. I am delighted to read that you enjoyed your time with us, in particular our location, recent refurbishment and our team level of service for which we strive to offer only but 100%. Thank... More 

Perth, Western Australia, Australia
1 review
4 of 5 stars Reviewed 1 week ago

This is a very good hotel in the best location on Flinders Street. Very clean rooms at an average size. Warm cookies on arrival were great - lovely welcome touch! :) Cons - The room phone was not working, and was not repaired after reporting (that's okay, we didnt really use the room phone anyway). Loud music from the ?next... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Thameiyanthi, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

Melbourne
Top Contributor
76 reviews 76 reviews
30 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay at hiltons all around the world and have never been disappointed until I stayed at this one. Arrived in the pouring rain on busy flinders st and got my partner to run in and suss out valet or parking. No valet and no one to help get the bags out of the car for us and the parking... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear pjlon, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. I am sincerely sorry to read that on this occasion we fell short of your expectations and I appreciate you bringing this to my attention. Your feedback plays an important part in our process... More 

Lismore, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My fiancé and I checked out a few days ago. The warm cookie upon arrival is a nice touch My fiancé was in town for business, so I thought I would join him a few days later and we would stay after business had finished. The hotel is central to everything you would need. The restaurant is awesome, the first... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear cupcakelover2013, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

Adelaide, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

Good Location. Just opposite to flinder st. station. Near to shopping and food place etc... But for the hotel, it is far from even Okay. Rooms are small, dull and with no natural light. Windows open to a wall next building. (Literally!) Room Service to change the bedding and towells sometimes left the dirty stuff in the room! Beds are... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Kartik S, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. I am sincerely sorry to read that on this occasion we fell short of your expectations and I appreciate you bringing this to my attention. Your feedback plays an important part in our... More 

New Zealand
Top Contributor
261 reviews 261 reviews
70 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in a King Room on the top floor with a balcony overlooking the railway station in Flinders St. We found all the staff great, and particularly Nikki at the check-in. The food in the dining room was good, as were the staff there and in particular we found a young male waiter with a foreign name exceptionally... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Narziss, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to read your praise of Niki and the male waiter whom served you at Platform 270 restaurant. I wil be sure to personally recognise... More 

Canberra
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff could not have been better. Hotel is well located. Preferable to use public transport, which is FREE in the CBD! Parking is a block east on Flinders Street. WiFi was a nuisance in room - time for a better service provider - but fine in public areas. Nice little restaurant for breakfast and dinner. Highly recommended

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Gregoire64, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to read that our hotel team and location really made your trip to Melbourne a memorable and pleasurable one. Thank you again for taking... More 

Perth, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Travelling regularly to Melbourne on business, this is the first time we had used this hotel. The reviews I read were mixed but we tried it anyway, just after the renovations were completed. We found it well located, with clean and modern rooms, with friendly and engaging staff members. I've recommended to our company that we use this property going... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear grahamwilkins103, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted that you enjoyed your time with us, in particular our recent refurbishment and friendly team. It is also wonderful to read that you have... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

For any traveller wanting to have a close up view of the real Melbourne, then this is it. After growing up in Melbourne and not having lived there for 30 years, the Double Tree gives me my Melbourne 'fix' of familiar sights and sounds.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear mattgZ8807QA, Thank you for choosing to stay with us on your recent visit to Melbourne. It is pleasing to read that you thoroughly enjoyed the hotels location and familiarity to past memories. We shall look forward to welcoming you back to Melbourne at some stage again in the near future. Kind regards, Clinton Farley More 

Bathurst, Australia
Top Contributor
78 reviews 78 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A friend and I spent three nights at the Doubletree and we are pleased to say it was a great experience. Absolutely perfect location and a comfortable hotel with friendly, helpful staff. When booking we requested a room with a window which I am glad we did as I don't think we could of handled a completely closed in room.... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear leesh1288, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. It is wonderful to hear that both your friend and self experienced a fantastic stay right here in the heart of Melbourne's downtown. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (4)
Viewed
Room/suite (9)
Viewed
View from room (5)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (13)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay