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DoubleTree by Hilton Melbourne - Flinders Street

#80 of 158 Hotels in Melbourne
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270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
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DoubleTree by Hilton Melbourne - Flinders Street
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Melbourne - Flinders Street
See the most recent reviews
brisbane, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was treated so well during my stay. I was extremely busy with work and felt like i was at home at the end of every day. The stay were lovely and very welcoming plus the cookie was a real treat during my stay

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Vickie F, Thank you for taking the time to post on TripAdvisor, it is wonderful to read that your experience at the hotel was a special one and that the team delivered on our goal of welcoming you home, to your home away from home, at the end of a busy day. We shall look forward to welcoming you... More 

Perth, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Well located for city meetings. Friendly and helpful staff. The breakfast was pretty standard the dinner specials looked good but I only became aware of them after having dined out. The bed was very comfortable and room was well presented, clean and spacious.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Simon R, Thank you for choosing to stay with us right in the heart of downtown Melbourne CBD. It is pleasing to read that you enjoyed your accommodation experience with us. I appreciate your comment regarding breakfast and will bring this to the attention of my head chef, Is there anything in particular that you would like to see... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was surprised on the quality and design of the Lobby and Guest rooms particularly for a 3 star hotel, staff were also friendly & helpful, the warm cookie on arrival was a lovely treat. Great central location, I would definitely recommend this hotel

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Tamara P, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. It is wonderful to read that you enjoyed your stay with us, in particular the design of our very modern and funky lobby and guest rooms. It is always pleasing to hear that we have hit the mark on guest service, I am... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel before and I will stay here again - as I have told my friends and colleagues. It's not 5star, but it's close enough. Everything was a great experience - from check-in, through the on-going stay, to check-out. Plus, a couple of instances where staff went beyond 'the call of duty'. As well as a... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Edward R, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street and for your repeat loyalty. It is wonderful to read that you have become one of our regular guests and that you thoroughly enjoyed the attention to service detail offered by the team. We shall look forward to welcoming you back to the... More 

Redcliffe, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Really cool place to stay! Beds comfy, rooms neat and tidy! Love the interior of the building! Great location too! Easy access to shops, trams, trains. Staff were friendly and helpful! They held our bags as we arrived early so we weren't waiting around. $55 cab fare from airport.

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear StaceTMB, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. It is wonderful to read that you loved the hotel and prime location right in the heart of downtown Melbourne. I'm pleased to hear that the team made sure your stay was an enjoyable one. We shall look forward to welcoming you back for... More 

Sydney
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a Hilton Honors member and I travel allot for work. I used to stay at Accor hotels (member there also) because of the price so when a double tree opened in Melbourne I decided I'd move my business back to Hilton since now there is a hotel within company policy price range. I liked it, but I think... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Gabbys79, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. I appreciate your loyalty as a Hilton Hhonors member and am pleased to read that you enjoyed the look and feel of our newly refurbished hotel as well as our central downtown CBD location. I appreciate you taking the time to comment on your... More 

Satellite Beach, Florida
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Chic remodeled building nicely done. Right in the center of town across the street from the train station. Plenty of small places to eat and drink very close by. Rooms smallish but nicely appointed. The only drawbacks are lack of lobby seating and their bar is a joke. But alas, plenty of other libation stations nearby.

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Rob B, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. It is pleasing to read that you enjoyed your stay with us in the heart of downtown Melbourne. I note your feedback regarding our small, funky bar that is part of the hotel lobby and connected to our reception desk. Im sorry to... More 

Adelaide, Australia
1 review
3 of 5 stars Reviewed 1 week ago

This hotel was nothing fancy, it was simply just a room and a bathroom. For the price i paid it wasn't worth it, can easily stay at a cheaper place that is an actual apartment, where you can sit on a couch instead of the bed to watch TV and sit at a table to eat dinner, instead of in... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Rachael S, Thank you for taking the time to post on TripAdvisor, we greatly appreciate all feedback provided and thank you choosing DoubleTree by Hilton Melbourne - Flinders Street as your home away from home on this visit. I'm sorry to read that you found your accommodation room a little too small for your requirements however would like to... More 

California
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Flinders Doubletree the second week of June 2015. This was my second time at this hotel. My first time was April 2015. The first time was a pretty sub-par experience, but as a loyal Hilton member, I wanted to give them the benefit of the doubt and try again. First, the hotel isn't awful. It is... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear travellingaround3230, Thank you for taking the time to post on TripAdvisor. It is disappointing to read that we fell short of your expectations and our goal to deliver on 100% of your journey expectation. It appears that a number of factors have impacted on your journey and I do hope that you allowed the team the opportunity to make... More 

Perth, Australia
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed 4 nights at the Doubletree. The hotel is in a really central location and I found it close to everything I wanted to see or visit. The first thing you notice when walking into the lobby is the baked cookie smell - which smelt delicious! The rooms are smallish but I found it was plenty room for myself.... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Miss76WA, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you thoroughly enjoyed your time with us from the moment you arrived to our warm chocolate chip cookie smell and recently refurbished hotel. We shall look forward to delivering that same warm welcome on your next trip to Melbourne. Best regards, Clinton... More 

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