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All 172 Melbourne hotels

Citigate Melbourne

4.5 of 5 Hotel   |   270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Ramada Melbourne)
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Citigate Melbourne
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Ranked #79 of 172 hotels in Melbourne
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687 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Citigate Melbourne
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The Citigate is a nice enough hotel for cleanliness and sleeping, but it's nothing special. The service is professional but not very friendly. When you walk through the lobby to the elevators heading to your room or coming downstairs to head out, the guys at the desk never look up to acknowledge you. Only unless you walk up to the... More

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Worcester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our son (who lives in Melbourne)called in a couple of days before our arrival to ask for a quiet room with a view, and spoke to Ananda who promised he would do his best. Good to his word we were given a room at the front of the hotel on the 11th floor with fabulous views overlooking the river, Finders... More

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Melbourne, Australia
15 reviews 15 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel occasionally for business stays - its hard to beat the quality for a good price. Rooms and beds are very comfortable, the location is as central as you can get plus its quiet soundproof in the rooms which have very good facilities. Service at the front desk is always polite and attentive.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was on the 4th floor with a view of a brick wall but as we had a great deal with hotel club at less than $100 a night we didn't care. Room appeared to have been recently refurbished including a new bed which was extremely comfortable. The pillows however were too soft. One of Melbourne's great eating places,... More

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Senior Contributor
40 reviews 40 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here before, and you can't beat the location if you are in Melbourne for a getaway weekend, and want to be close to trams, trains, and near food and drinks. We were able to check-in early, which was appreciated. We arrived around 830am, they store our bags, and called us at around 1030 to tell us our room... More

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Sydney, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay at the Citigate. It's location made it a fantastic choice - It's pretty much right in the middle of everything. Flinders Street Station is right nearby so catching trains and trams about is easy. It's also really close to Degraves St, providing plenty of options for great food, and other nice cafe alleyways are only... More

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Kristian L, General Manager at Citigate Melbourne, responded to this review

Thank you for your review and sharing your recent stay on Tripadvisor. We're glad to hear the hotel met your expectations and was suitable for all of your needs. When it comes to any major sporting events, especially the Australian Open, the hotel really is in a perfect position. Everything is within walking distance. The hotel always runs at maximum... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Nice and close , thought we would treat ourselves to room service for breakfast wrong it was cold should have gone around the corner. Glad there wasn't a fire in the building as the fire doors were constantly propped open even when we told the manager nothing was done and we were on the 13th floor!!

Was this review helpful? Yes 1
Kristian L, General Manager at Citigate Melbourne, responded to this review

Barbara thank you for letting us know of the issues you encountered during your stay. It is disappointing to hear that you did not have an enjoyable experience with breakfast. Please accept my apologies for this matter and rest assure the issue will be investigated accordingly. In relation to the fire door, this behaviour is not tolerated by management and... More

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Additional Information about Citigate Melbourne

Also Known As:
Citigate Melbourne Hotel
Citigate Melbourne Hotel Melbourne
Citigate Hotel Melbourne
Melbourne Citigate Hotel
Address: 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Ramada Melbourne)
Phone Number:
Location: Australia > Victoria > Melbourne
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#63 Family Hotel in Melbourne
#68 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Citigate Melbourne 4.5*
Official Description (provided by the hotel):
Citigate Melbourne offers contemporary accommodation positioned opposite Flinders Street Station. The hotel is close to all the major sporting, fashion, entertainment and dining precincts within Melbourne. Citigate Melbourne features contemporary guest rooms with many offering breathtaking views of the Yarra River and Southbank. Guests can also enjoy a casual drink or meal in the relaxed environment of the Lobby Bar, keep healthy in the gymnasium, or surf the internet with free WiFi in the lobby and business centre. ... more   less 
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