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DoubleTree by Hilton Melbourne - Flinders Street

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270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
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DoubleTree by Hilton Melbourne - Flinders Street
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DoubleTree by Hilton Melbourne - Flinders Street
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161 reviews from our community

Traveler rating
    36
    70
    35
    13
    7
See reviews for
16
64
14
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Otaki, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Very good hotel , great location and great service. First Double tree hotel in Melbourne and has set the standard very high. The foyer of the hotel is very new and trendy, location is great and if you need anything just ask the staff.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear David T, Thank you very much for taking the time to post on TripAdvisor. It is wonderful to read that you thoroughly enjoyed all aspects of your stay from our recent refurbishment to helpfulness of our team. We strive to offer the best of the best in location, service and accommodation offering and its pleasing to read that we... More 

Adelaide, Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We checked in early with ease. Was greeted with a yummy warm choc chip cookie! ! Reception staff great customer service. Sent us to great locations for shopping. Room was very small but done up nicely to the Hiltons standard. Bathroom very nice too. I had booked thru Hotels.com and got a great rate for our room so didn't care... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear DiDi41, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

Barcelona, Spain
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed there for 1 night at the end of our month long trip to ANZ and FP in april 2015. It's a good hotel in Flinders st. , near Fed square. Location is great. Room was very small, but very clean, and with everything working properly. Checkin was very fast, and all the staff at reception were great. Very... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Sun H, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to hear that you enjoyed your time with us, in particular our location in the heart of Melbourne's downtown. I'm sorry to read... More 

Manahawkin
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Thoroughly enjoyed this lovely boutique hotel right on the heart of Melbourne. The lobby is very attractive and modern- we enjoyed a glass of wine while waiting for our room to be ready. Upon arrival in the room we were equally pleased by the cleanliness and attractiveness. Although it is rather small and the view less than inspiring, it was... More 

Was this review helpful? Yes 1
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Greg A, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with... More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Used this as a city stop over nicely appointed, great sized rooms, modern throughout with a nice bar at the entrance and a free cookie! friendly staff and a great location. Happily book again. Supermarket situated just up the road, opposite the station not going to get a better location for the price in Melbourne.

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Bootheman, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street, in particular our location and value for price paid. Thank you again for taking the time to share your experience. The team and I truly look forward... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Got a room at the corner therefore have enough natural lighting, rather heard from other review that only got limited natural light on the middle room. Bed is comfort enough for me to snooze till the morning. Breakfast was ok and more than enough to fill your tummy. Plenty of to-do around this hotel and absolutely convenient to get around,... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear KhongLoon, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to hear that you enjoyed your time with us, in particular our location, providing easy and convenient access to Melbourne's many attractions and sites.... More 

OKC, OK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Not the best DoubleTree we have stayed in. There are several little things that leave a bit of a bad taste in my mouth: the carpet was spotted and pilled, the bed is on casters making it easy to catch your toes, there is no closet, the room feels narrow, the toilet was left running until we removed the panel... More 

Was this review helpful? Yes 2
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear cmac726, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. I am sorry to read that on this occasion we fell short of your expectations and I appreciate you bringing this to my attention. Your feedback plays an important part in our process of... More 

Bondi, Australia
Contributor
20 reviews 20 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice location for a business hotel, across from Flinders Street Station and next door to Fitness First gym. Check in and receive a warm chocolate cookie. Negative - there is no where to park a car to off load upon arrival. The closest car park is nearly 2 blocks away. I also sent 2 emails to the hotel in regards... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Raangi, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. I am sincerely sorry to read that you have experienced problems with locating your lost and found, usually this is a fairly simple process for which I apologise. As your TripAdvisor profile does not... More 

Hamilton, Waikato, New Zealand
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved the location of this place, beds so comfy and concierge staff helpful azzzz, would of been good to have a microwave in room but above all great place to stay, had a room looking out towards the railway station which was nice, everymorning i loved to ppl watch

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Lynny H, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with... More 

Seoul, South Korea
1 review
4 of 5 stars Reviewed 2 weeks ago

Was a great stay, great location... just don't book 2 rooms at once.. they mess it up and get the other person to barge into your room at 6 in the morning while you're sleeping. Glad I don't sleep in the nude!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Alexadre E, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to read that you enjoyed your time with us, in particular our location. I do apologise that your second booking under the same... More 

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