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DoubleTree by Hilton Melbourne - Flinders Street

#72 of 158 Hotels in Melbourne
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270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
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DoubleTree by Hilton Melbourne - Flinders Street
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277 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Queanbeyan, Australia
5 of 5 stars Reviewed yesterday NEW

The location was fantastic, and was within walking distance of many tourist attractions. The staff were very engaging and helpful. We didn't like not having real windows in our rooms - it was weird having fake windows.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sydney, Australia
4 of 5 stars Reviewed 2 days ago NEW

I chose this hotel on the recommendation of a colleague. I found the facilities comfortable, clean an adequate for my one night stay. My room was a little smaller than I was use to however as I was only staying one night I did not have any problems with this. The cookie on arrival was a nice touch and the... More 

Review collected in partnership with DoubleTree by Hilton

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Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recently stayed for 5 nights at this fantastic hotel with an amazing modern decor. We had 2 interconnecting rooms on the 9th floor as we were staying with 3 teenage boys (room 908 & 909). We would have loved to have requested a room with a river view but we decided to save the $$$. Situated in the best location,... More 

Was this review helpful? Yes 1
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear SG, Thank you for choosing to stay with us at DoubleTree by Hilton Melbourne - Flinders Street and for taking the time to post on TripAdvisor. The team and I are delighted to read that you thoroughly enjoyed your stay with us and visit to Melbourne. It is always great to receive any feedback however, when it is about... More 

Girral
Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Great location and lovely hotel. A bit hard to find walking up the street as there is not an awning sign on the footpath to find the door. Easy to walk past. Make sure you have the street number to find the front door. Friendly staff and lovely rooms.

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear MargaretD43, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. It is wonderful to read that you thoroughly enjoyed you stay with us and we shall look forward to welcoming you back to the hotel again in the near future. I appreciate your comment regarding street front signage, we are currently looking into how... More 

Sydney, New South Wales, Australia
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A new hotel which is very stylish and just across from the Flinders Street train station. At night, the street is a big of a zoo (but totally quiet thanks to super thick windows)...but you are right in the middle of restaurant row...and the bottle shop is ten meters away...you are welcomed with a hot cookie (the fresh and tasty... More 

Was this review helpful? Yes 1
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Les M, Thank you for choosing to stay with us at DoubleTree by Hilton Melbourne - Flinders Street. It was a true delight accommodating you and we're glad to read that you found the hotel perfectly located to all you needed during your stay. I do hope you managed to try out our very own Platform 270 restaurant, headed... More 

Cairns/Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arrival at the lobby, I was warmly greeted by Jan the Duty Manager. Her warmth of friendliness and engagement was fantastic. Perfectly located in the heart of Melbourne, walking anywhere was without an issue. Situated only meters from the Block Arcade(Coffee Central) we throughly enjoyed a coffee of a morning. The property styled in Modern Industrial was fresh and... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear In2Travels, Thank you for taking the time to post on TripAdvisor. Your review was truly delightful to read and I am pleased that the team ensured your every expectation was met. We are extraordinarily spoilt with our prime location in the heart of Melbourne's downtown CBD. Close to laneways, cafes, corporate offices, sports, events and tourism attractions. It is... More 

Ballina, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Double Tree was excellent for convenience and service. Our room was clean and quiet with a great view.The staff helped when needed. Being opposite Flinders St Station it was handy to everthing. We would stay here again

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Patricia & David, Thank you for choosing to stay with us. It is wonderful to read that you thoroughly enjoyed your stay with us and that you found our location perfect for your visit to Melbourne's CBD. I do hope that we will see you again on a future visit. Best regards, Clinton Farley More 

Christchurch, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

Lovely hotel in a great location close to train station and only a few blocks walk to the main street shops. Very friendly and helpful staff. Beautifully comfy beds and pillows and lovely decor. The room was not very sound proof unfortunately but this would be my only criticism. Cool restaurant and great happy hour prices. 9/10

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Sarah W, Thank you for choosing to stay with us. It is pleasing to read than you enjoyed your stay and that the team made this that much more special. We shall look forward to welcoming you back from Cristchurch at some stage again the the future. Safe travels, Clinton Farley More 

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel had nice rooms and was extremely well situated. Service was wonderful and my view from the 13th floor was stunning. If i had one complaint i must say it was quite expensive and the room was quite small. However i suppose the situation of it is probably worth the money. it is across the road from the station... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear laurarosehi, Thank you for taking the time to post on TripAdvisor regarding your recent stay with us. It is delightful to read that you enjoyed your recent stay with us and we shall look forward to having the opportunity of welcoming you back again soon. Kind regards, Clinton Farley More 

Bangkok, Thailand
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is right across from Flinders Street railway station, the main station of the city, and within easy walking distance to cafes, restaurants and shopping malls. It's a challenge if you arrive in your own car, as the space in front is likely taken by taxis or other parked cars, and the hotel has no own parking. Great modern... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Tom S, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street, I appreciate you taking the time to post in TripAdvisor. It is wonderful to read that the team ensured your stay with us was a special one and I thank you for your detailed review which will certainly assist us to continue improving... More 

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