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DoubleTree by Hilton Melbourne - Flinders Street

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270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
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DoubleTree by Hilton Melbourne - Flinders Street
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DoubleTree by Hilton Melbourne - Flinders Street
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125 reviews from our community

Traveler rating
    28
    49
    31
    11
    6
See reviews for
14
49
9
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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    (125)
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    (36)
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    (89)
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Senior Contributor
28 reviews 28 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

I booked this Hilton prior to opening, after the other Melbourne Hilton changed banners. I am a Hilton Diamond member and was expecting a potential upgrade or service improvement (which is a perk of the tier).... Arrived - there is no valet parking, or parking anywhere nearby so expect a walk if you have to come by. No offer of... More 

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Canberra, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

Doubletree on Flinders street was clean, comfortable and quiet. If you want luxury or a view this is not the place for you, but it had everything I needed for a short business trip. Location and staff were excellent.

Review collected in partnership with DoubleTree by Hilton

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New Zealand
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed for 6 nights mid March and had a wonderful stay. Check in was very pleasant & capable with Shrima . Loved the warm cookie on arrival (much appreciated after a flight). I was given a stunning room overlooking Flinders Station - great views. The bed was totally amazing - great sleep every night. The décor of the room... More 

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Sydney, Australia
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Given that the hotel is situated opposite Flinders station, I expected it to be noisy at night. Surprisingly, my room was absolutely quiet even though I was right next to the elevators. This is definitely a bonus! The hotel & restaurant staff is very friendly and professional. The room is quite spacious with a nice modern touch in the decor.... More 

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Noida, India
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I was on a business trip to Melbourne and booked this hotel as there were two nice things attached to it. 1. Excellent Location 2. Name of Hilton And it turned out that those were the only two good things. Its not a hotel its average hostel. The picture of the room they have posted is only resembles few rooms.... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear VijaySharma_CFA, Thank you for taking the time to post on TripAdvisor regarding your recent trip to Melbourne during the Cricket World Cup. I appreciate your feedback and regret that you left the hotel short of the satisfaction we strive to deliver each and every guest. It is our ultimate goal to ensure every guest has a thoroughly enjoyable experience... More 

Canberra, Australia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very handy location, nice new rooms. The cheaper 'inside' rooms are just right for a one night business trip, when you don't care about the view (or lack of) but do want a quiet and comfortable space to get a good nights sleep. The check-in and out process needs some work. It may look cool to share the check-in space... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear CanberraLad, Many thanks for taking the time to post on TripAdvisor. I am pleased to read that your stay with us was an enjoyable one. I appreciate your comments regarding our joint reception and bar desk and are pleased to advise that some subtle changes have recently been made to ensure the visual separation of these areas is more... More 

USA
Top Contributor
91 reviews 91 reviews
76 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good location. Looks like the DoubleTree is new to this site and that there is still construction/building modifications going on. The front desk is behind a bar - it's a creative concept and I like it - if only the front desk staff had a clue about what they're doing. Diamond status was not recognized and I was initially given... More 

Was this review helpful? Yes 2
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear _Mundo_Traveler_11, Thank your choosing to stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I appreciate you taking the time to post on TripAdvisor. It is pleasing to read that on the whole, you experienced an enjoyable stay. I do very much appreciate your comments regarding reception and will review with my Front Office Manager. In an... More 

Bunbury, Australia
Top Contributor
166 reviews 166 reviews
35 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This newest addition to the Hilton chain in Melbourne is in an excellent central location right over the road from Flinders station, the heart of Melbourne Just a short walk takes you to the most popular parts of Melbourne The Hotel is still being renovated but this caused us no issues. The rooms were very nice and even with a... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear rwe003, Many thanks for taking the time to post on TripAdvisor, it is wonderful to read that you enjoy your visit to Melbourne and stay at DoubleTree by Hilton Melbourne - Flinders Street. I am glad to hear that you found our central location opposite Flinders Street station and in the heart of all that's great in Melbourne, a... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Recently I came here with my partner for a getaway. This hotel is in a perfect location, right in the centre of Melbourne only walking distance from everything you want, federation square, crown casino, Burke street mall ect. After a long drive down the great ocean road we were greeted by friendly staff who took our bags, effortless checkin and... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Snowbug 89, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. It is wonderful to read that you enjoyed your stay with us following your journey to Melbourne via the Great Ocean Road – what a spectacular trip and a must do for anyone that hasn’t been there! It is pleasing to read that... More 

Auckland Region, New Zealand
Top Contributor
95 reviews 95 reviews
62 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 1 week ago

Across the road from Flinders Station in a location described as vibrant. Nearby Degraves street have an awesome array of laneway action. The location of this property is bliss. Our room rate was under $200/night for a newly refurbished property - this is like a brand new hotel. The decor is 2015 and the amenities modern and clean. Even a... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear zoomer-7, Thank you for taking the time to post on TripAdvisor. It is super-pleasing to read that you thoroughly enjoyed your experience with us from the moment you arrived until your departure. I have already shared your review with the team. The entire team are ecstatic that we were able to ensure your stay was a pleasant, personal and... More 

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