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DoubleTree by Hilton Melbourne - Flinders Street

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270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
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DoubleTree by Hilton Melbourne - Flinders Street
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DoubleTree by Hilton Melbourne - Flinders Street
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150 reviews from our community

Traveler rating
    36
    60
    34
    13
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had a 2 night stay her during the school holidays after the Easter break and we loved it. The buffet breakfast is really terrific at only $30 if paying for an extra guest, and the dinner at night was first class. We enjoyed a King bed room which was most comfortable without it being 2 single mattresses joined together! Just... More 

Review collected in partnership with DoubleTree by Hilton

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Los Angeles, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My hotel was walking distance to everything. Room was great. Staff was great. I decided to stay one more day on the spur of the moment, and the manager on duty helped me out immediately. I was even able to stay in the same room!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Carol Q, Thank you for taking the time to post on TripAdvisor. It is wonderful to hear that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to read that you enjoyed your time with us, in particular the attention provided by my Assistant Manager on Duty assisting you extend... More 

Singapore, Singapore
Top Contributor
136 reviews 136 reviews
60 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

A new item for Hilton in the centre of town and it's a Double Tree so you know what you are getting....the location could not be better for heading out and walking around the city BUT I do not know what I was thinking when I ate in the hotel restaurant versus going out....I had lamb which was overcooked and... More 

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Jakarta
Top Contributor
90 reviews 90 reviews
46 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

You cannot ask for a better location of an hotel in Melbourne. Perfectly located in front of Flinders Station and Federation Square. Nice and well appointed rooms, if you can check for those ones ending in ....01 or ....02 ideally the 1001 or 1101 so you can enjoy the great view on Yarra River. No fringes or fitness center in... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Luke991, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

Saratoga, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is great location of a tourist visit to Melbourne. Most impressive however, was the helpfulness of the staff. It is obvious that they like working at the hotel and make a real effort to help out each other as well as the guests. They made our four day stay in Melbourne a delight.

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Robt44, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We made our booking about a month in advance through booking.com. Room rate was $185 per night for Friday, Saturday & Sunday. When we arrived we were greeted by a fairly rude check in clerk. The hotel promises a free cookie upon check in. The rude clerk did not oblige with our cookie. We were early so dropped our bags... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Emma M, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. I am sincerely sorry to read that on this occasion we fell short of your expectations and I appreciate you bringing this to my attention. Your feedback plays an important part in our... More 

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Not realizing when I booked it, I was pleasantly surprised when I checked into this hotel, having stayed here 2 years earlier under a different name (Citigate Hotel). The service is probably even better now than previous. The location of this hotel is fantastic, with trams, trains, bus all at your doorstep, with many major venues within a comfortable 15... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Rube1964, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

Chicago, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I had read a lot of the tripadvisor accounts of this hotel. So I booked a room with a tentative plan to go elsewhere if the reports were accurate. My experience exceeded my expectations. This is a fresh and enjoyable place to stay, in a perfect location, right in the heart of Melbourne. Front desk staff were outstanding. Always keen... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Kerry John M, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to hear that you enjoyed your time with us, in particular the personalised service offered by the team ensuring your stay was... More 

Alexandria, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived at this hotel dead tired from 24 hours of travel. The warmth of the welcome was remarkable. This hotel is not particularly fancy, and the rooms are not that large. But it is centrally located in Melbourne.

Was this review helpful? Yes 2
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Tom H, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your time with us, in particular our warm welcome. We shall look forward to once again welcoming you back to the hotel at some stage in the future where there will ALWAYS be a very warm welcome awaiting your... More 

perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago

room could have been bigger and no view, but didnt spend much time in there so its not aa huge issue. location is excellent with degraves st next door and a short walk to fed square. bathrooms were very clean

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Jarrod S, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. I am delighted to read that you enjoyed your time with us, in particular our location to Degraves Street, Federation Square and our sparkling bathrooms. Thank you again for taking the time to... More 

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