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DoubleTree by Hilton Melbourne - Flinders Street

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270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
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DoubleTree by Hilton Melbourne - Flinders Street
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DoubleTree by Hilton Melbourne - Flinders Street
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154 reviews from our community

Traveler rating
    35
    64
    35
    13
    7
See reviews for
16
60
14
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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OKC, OK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Not the best DoubleTree we have stayed in. There are several little things that leave a bit of a bad taste in my mouth: the carpet was spotted and pilled, the bed is on casters making it easy to catch your toes, there is no closet, the room feels narrow, the toilet was left running until we removed the panel... More 

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Bondi, Australia
Contributor
20 reviews 20 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nice location for a business hotel, across from Flinders Street Station and next door to Fitness First gym. Check in and receive a warm chocolate cookie. Negative - there is no where to park a car to off load upon arrival. The closest car park is nearly 2 blocks away. I also sent 2 emails to the hotel in regards... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Raangi, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. I am sincerely sorry to read that you have experienced problems with locating your lost and found, usually this is a fairly simple process for which I apologise. As your TripAdvisor profile does not... More 

Hamilton, Waikato, New Zealand
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Loved the location of this place, beds so comfy and concierge staff helpful azzzz, would of been good to have a microwave in room but above all great place to stay, had a room looking out towards the railway station which was nice, everymorning i loved to ppl watch

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Lynny H, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with... More 

Seoul, South Korea
1 review
4 of 5 stars Reviewed 5 days ago NEW

Was a great stay, great location... just don't book 2 rooms at once.. they mess it up and get the other person to barge into your room at 6 in the morning while you're sleeping. Glad I don't sleep in the nude!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Alexadre E, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to read that you enjoyed your time with us, in particular our location. I do apologise that your second booking under the same... More 

Senior Contributor
45 reviews 45 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am in town for business, this hotel is dead center of the CBD! walking distance to great attractions, restaurants, transportation (Free CBD trolleys to get you everywhere) across the street from the train station, close to all the sporting venues. The room was good, usual downtown small (250-300 square feet guessing) staff was good, overall nice experience. Nope, won't... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear David M, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to read that you enjoyed your time with us, in particular our location and new look recently refurbished rooms and public areas. Thank... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a 2 night stay her during the school holidays after the Easter break and we loved it. The buffet breakfast is really terrific at only $30 if paying for an extra guest, and the dinner at night was first class. We enjoyed a King bed room which was most comfortable without it being 2 single mattresses joined together! Just... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Hewjo, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago

My hotel was walking distance to everything. Room was great. Staff was great. I decided to stay one more day on the spur of the moment, and the manager on duty helped me out immediately. I was even able to stay in the same room!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Carol Q, Thank you for taking the time to post on TripAdvisor. It is wonderful to hear that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to read that you enjoyed your time with us, in particular the attention provided by my Assistant Manager on Duty assisting you extend... More 

Singapore, Singapore
Top Contributor
136 reviews 136 reviews
60 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A new item for Hilton in the centre of town and it's a Double Tree so you know what you are getting....the location could not be better for heading out and walking around the city BUT I do not know what I was thinking when I ate in the hotel restaurant versus going out....I had lamb which was overcooked and... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Stuart294265, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

Jakarta
Top Contributor
90 reviews 90 reviews
46 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

You cannot ask for a better location of an hotel in Melbourne. Perfectly located in front of Flinders Station and Federation Square. Nice and well appointed rooms, if you can check for those ones ending in ....01 or ....02 ideally the 1001 or 1101 so you can enjoy the great view on Yarra River. No fringes or fitness center in... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Luke991, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

Saratoga, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is great location of a tourist visit to Melbourne. Most impressive however, was the helpfulness of the staff. It is obvious that they like working at the hotel and make a real effort to help out each other as well as the guests. They made our four day stay in Melbourne a delight.

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Robt44, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with us,... More 

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