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DoubleTree by Hilton Melbourne - Flinders Street

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270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
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DoubleTree by Hilton Melbourne - Flinders Street
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DoubleTree by Hilton Melbourne - Flinders Street
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191 reviews from our community

Traveler rating
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    85
    36
    15
    7
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78
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland, New Zealand
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Limited options in Melbourne have made finding a hotel a challenge. The new Doubletree is a welcome addition to the assortment. The restaurant and bar are well staffed and priced reasonably despite the location. The hotel has clearly undergone a transformation from its former life and has the overall feel of any other Hilton property. Clean, functional rooms, beautiful beds,... More 

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Bunbury, Australia
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Perfect for a short city stay. Very convenient location, friendly super helpful staff. Spotless well furnished room. Well planned bathroom. Worried it would be noisy at night but we slept very well in a very comfy king size bed. Delicious breakfast buffet. Will be returning.

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Hellsy13, Thank you for taking the time to post on TripAdvisor. It is so pleasing to read that you thoroughly enjoyed your time with us from the moment you arrived with the presentation of our signature warm chocolate chip cookie. I'm glad to read that you had a great sleep and enjoyed the stunning views from your Flinders Street... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

The experience began when we checked in, the lobby smelt delicious went we walked in and upon check-in we received warm cookies - best hotel check-in ever! The rooms were lovely and modern and considering the hotel is on Flinders Street, it was suprisingly quiet. Definitely would consider a return stay! Prefect location for going out and exploring Melbourne.

Review collected in partnership with this hotel

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear melissarossit, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to hear that you loved our warm signature cookie welcome and that the team offered your best hotel check-in ever! We certainly strive to... More 

Adelaide, Australia
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Double Tree by Hilton is extremely central, it was easy to walk to many places in Melbourne CBD. Although it was on a busy street my room, which was on the 8th floor, was quiet. The room was immaculate, albeit quite small. The staff were helpful and friendly. The reception and restaurant are very trendy and the buffet breakfast... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Neats61, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to hear that you enjoyed your time with us, in particular our central downtown location, stylish look and feel and our buffet breakfast variety.... More 

NYC
Top Contributor
60 reviews 60 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel was just remodeled in December and it still looks new. Right on Main Street across from the train station, it is easy to find and miss. The hotel name is on the top of the building, so from the the other side of the river I could see the hotel. But at street level, there are so many... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Freedomtrail, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with, in particular our central down town location and our funky arrival lobby. I appreciate your comment regarding street level signage, this is something that we are aware of and are currently reviewing. We shall look forward... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

From being greeted at the door , checking in and receiving the yummiest huge cookie on arrival. The staff was always willing to please...breakfast was excellent..buy hey if you choose not to include breakfast this Hotel is surrounded by food in every street. Train Station and trams all situated as you walk out the front reception do everything is at... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Sandra C, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you thoroughly enjoyed your recent stay with, in particular our central down town location. We shall look forward to welcoming you back to Melbourne again in the not too distant future. Warm cookie regards, Clinton Farley More 

Delhi, India
1 review
3 of 5 stars Reviewed 5 days ago NEW

As per Australia Standard, the hotel infrastructure might be great. Did not find it as great as per the other travels i have done. Hotel staff was very nice, friendly and caring. The staff was very courteous and helpful in all regards.

Review collected in partnership with DoubleTree by Hilton

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Vikas G, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. I am sorry to read that on this occaision the design of the hotel did not quite hit your expectations. Your feedback plays an important part in our process of continually improving and... More 

Canberra
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had our 5th anniversary at the Double Tree and had requested a room overlooking Flinders Street Station. The room was perfectly presented; we received a yummy warm cookie on arrival and a beautiful chocolate dessert. The linens, the towels, the robes, the slippers...super comfy all. The shower was divine! The location was the best for walking, tramming or catching... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Cath D, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street. Firstly, congratulations once again on your 5th anniversary! I am delighted to read that you enjoyed your time with us, in particular our location, new look... More 

sydney
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is well located on Flinders St opposite the train station although there was no noise in my room located at the back of the hotel. The staff were very friendly. The foyer decor tries to give an ambience of 'trendy' with an industrial feel. I had a standard queen size room which was very clean. The windows looked... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear SydneySuz, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you enjoyed your recent stay with us at DoubleTree by Hilton Melbourne - Flinders Street.   I am delighted to hear that you enjoyed your time with us, in particular our location and the modern-funky-chic feel of our recent refurbishment. Regarding your... More 

Melbourne, Australia
Top Contributor
103 reviews 103 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we chose this hote as it was within walking distance of our dinner venue and it is indeed in a very good location for walking access to many Melbourne venues. The hotel appears to have been recently refurbished and has a modern quirky feel. We didn't visit bu there is a ground floor bar area that would also be great... More 

Was this review helpful? Yes 1
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Anne B, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street. I appreciate you taking the time to post on TripAdvisor. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience offering. I am delighted to read that you enjoyed your time with... More 

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