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DoubleTree by Hilton Melbourne - Flinders Street

#71 of 158 Hotels in Melbourne
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270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
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DoubleTree by Hilton Melbourne - Flinders Street
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283 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carlsbad, California
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This has only been a Doubletree for about a year I was told. Operationally it seems like it hasn't been even that long as the back-office doesn't seem to run that smooth. The three nights I was there I had initial trouble getting connected to Internet. At check out the billing systems was bogged down causing a lengthy process. Pro:... More 

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Sugar Land, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I read several reviews on this hotel prior to booking -- some liked others not so much. I spend about 150+ nights a year in hotels so feel my experience should be shared with others. Ok -- this is not the Four Seasons and it does not claim to be so. The DT is in a great location, the rooms... More 

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Scotland, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Located opposite Flinders Street Station is well within walking distance of a lot of the attractions and areas of the city. Rooms were clean, looked brand new, breakfast was good, had room service one evening and was more than happy with the quality of the food. Staff really friendly. Loved the warm cookie on arrival.

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1 review
4 of 5 stars Reviewed 3 days ago NEW

Top hotel clean rooms, quiet and good beds. Staff were friendly and helpful. Dined in the restaurant food was fresh and service was knowledgeable around what was being presented on the plate. Will stay here again

Review collected in partnership with DoubleTree by Hilton

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Barnsley, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stopped here on business while in Melbourne. The location of the hotel is great, right opposite train station on Flinders Street and just down the road from Federation Square. As a result of location it was rather noisy at night which may impact your sleep. The rooms are really nice and comfortable though with great beds. Other issues I experienced... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear DPBarnsley, Thank you for taking the time to post on TripAdvisor. It is pleasing to read that you found the hotels prime downtown CBD location perfect for your recent business trip to Melbourne. I appreciate your feedback regarding complimentary WiFi and are pleased to advise that this is a complimentary offering throughout the hotel for all Hilton HHonors members... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Great location to tram lines ,MCG, shopping, Chinatown, Federation Square and laneways restaurants. Very late checkin of 3pm , however checkin staff very very friendly and helpful. Rooms clean and beds made daily. Only downfalls were window view of brick wall and rollaway bed could feel springs so uncomfortable. Location made our stay perfect weekend away

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Karen S, Thank you for choosing to stay with us and for taking the time to post on TripAdvisor. It is pleasing to read that you enjoyed your visit to Melbourne, in particular the hotels prime downtown CBD location. I appreciate your feedback regarding the comfort of the rollaway bed and are sincerely sorry that this was uncomfortable. Please... More 

Queanbeyan, Australia
1 review
5 of 5 stars Reviewed 1 week ago

The location was fantastic, and was within walking distance of many tourist attractions. The staff were very engaging and helpful. We didn't like not having real windows in our rooms - it was weird having fake windows.

Review collected in partnership with DoubleTree by Hilton

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Andrew H, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. It is a delight to read that your stay was a thoroughly enjoyable one. I note your comment regarding out stylish internal rooms of which we have 13. These rooms offer a funky decorated light box, designed with historical map of Melbourne CBD.... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

I chose this hotel on the recommendation of a colleague. I found the facilities comfortable, clean an adequate for my one night stay. My room was a little smaller than I was use to however as I was only staying one night I did not have any problems with this. The cookie on arrival was a nice touch and the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Janina M Mrs, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street upon recommendation of your colleague. I'm delighted to read that you enjoyed your time with us and we shall look forward to welcoming you back on next visit. Warm regards, Clinton Farley More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed for 5 nights at this fantastic hotel with an amazing modern decor. We had 2 interconnecting rooms on the 9th floor as we were staying with 3 teenage boys (room 908 & 909). We would have loved to have requested a room with a river view but we decided to save the $$$. Situated in the best location,... More 

Was this review helpful? Yes 1
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear SG, Thank you for choosing to stay with us at DoubleTree by Hilton Melbourne - Flinders Street and for taking the time to post on TripAdvisor. The team and I are delighted to read that you thoroughly enjoyed your stay with us and visit to Melbourne. It is always great to receive any feedback however, when it is about... More 

Girral
Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great location and lovely hotel. A bit hard to find walking up the street as there is not an awning sign on the footpath to find the door. Easy to walk past. Make sure you have the street number to find the front door. Friendly staff and lovely rooms.

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear MargaretD43, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. It is wonderful to read that you thoroughly enjoyed you stay with us and we shall look forward to welcoming you back to the hotel again in the near future. I appreciate your comment regarding street front signage, we are currently looking into how... More 

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