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DoubleTree by Hilton Melbourne - Flinders Street

4.0 of 5 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
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DoubleTree by Hilton Melbourne - Flinders Street
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DoubleTree by Hilton Melbourne - Flinders Street
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53 reviews from our community

Traveler rating
    14
    24
    11
    3
    1
See reviews for
9
23
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed today NEW

Double Tree have "on site Parking" on their website also at a cost of $28 when I asked about parking was told it was at Wilson's 172 Flinders Street (the hotel at 270 Flinders Street) and the cost was now $30 when I pointed out that they advertise on site parking and that the cost was more than quoted they... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

We stayed overnight for our weekend trip in Melbourne. The hotel is clean and trendy. Location is great, staff are friendly. Room is good size, bathroom is clean and good size. Breakfast is good. Overall, above expectation for the 4 star hotel.

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sydney
Top Contributor
55 reviews 55 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

Got a good deal with Expedia on a flight and hotel here. It is a newly renovated hotel and couldn't fault anything. Yes, the room was small but hey, who stays in their room in Melbourne. New carpets, comfy new beds, great shower and quiet room. Check-in was speedy and friendly - the warm cookies were a great supper! Checkout... More 

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Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel is clean and trendy, trio of dips yummy with a glass of Pinot Gris. Room well laid out with plenty of space, bed comfy and bath room well appointed All in all a good central place to stay with lots of eats around the crn. Try degraves lane way for a feed in the morning or evening

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Loved this hotel, the staff were very friendly and accommodating, especially when giving us country folk directions to the tram and advice on which tram to take. Breakfast was great and I loved the design of the hotel - very urban chic. We would love to stay here again as the location is perfect with a stone's throw from Fed... More 

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear DimityJane, Thank you for choosing to stay at DoubleTree by Hilton Melbourne – Flinders Street and for taking the time to post on TripAdvisor. My team and I certainly appreciate your feedback and are delighted to read that we made your stay in Melbourne great. We too love the location of our fantastic new property and I am pleased... More 

Gold Coast, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

The location is great but was hard to find as there were no outside signage &'was very hard to find park so we could unload our luggage.Room had no views,but was very clean. Staff were very good. Was very surprised to that you had to pay for Wifi, mast hotels offer free wifi in rooms.

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear 271Pam, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. I appreciate your feedback regarding signage and confirm that we are currently awaiting installation of a new street level sign. Currently we have signage located on the top of the hotel and at ground level, on our front doors, however appreciate more would be... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

As a regular visitor to the Hilton chain I was pleasantly surprised with this hotel, basically a little version of a Hilton. Staff were exceptional, The renovations almost complete so can only get better. Good proximity to most things. I Noticed the array of guests varied from business to family which was nice. Don't take a room over the airconditioners... More 

Review collected in partnership with DoubleTree by Hilton

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear DavidB, Thank you for taking the time to post on TripAdvisor. My team and I certainly appreciate your feedback and am delighted to read that you thoroughly enjoyed your time with us here in Melbourne's CBD. We appreciate your ongoing loyalty to our brands and look forward welcoming you back to the hotel in the near future where we... More 

london, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

Good location, opposite the main train and tram. Use of first fitness gym next door which was very good. Had to pay for WiFi even in lobby. The breakfast was awful so used local cafes which are in abundance.

Review collected in partnership with DoubleTree by Hilton

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Joanne S, Many thanks for taking the time to post on TripAdvisor. I am pleased to read that you found the hotels location in the heart of Melbourne perfect while visiting for the Australian Tennis Open. I appreciate your feedback regarding WiFi in the hotel lobby and am sorry to read that you were not advised that this was... More 

Traralgon, Australia
Top Contributor
57 reviews 57 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic location right in the heart of the city across from flinders street station. Fanastic staff, great price booked on Hotels.com got a great rate. Very quiet considering right in the heart of the city, will stay again for sure

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CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear snake43, Thank you for taking the time to post on TripAdvisor. We certainly appreciate your feedback and are delighted to read that you thoroughly enjoyed your time with us here in Melbourne's CBD. It is pleasing to read that you found our location right in the heart of the city perfect for your visit and I am glad to... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Decided to try the DoubleTree as opposed to the usual Hilton South Bank where I normally stay. New hotel and initial appearances looked ok and being in a rush I was happy to see no queues at reception. Although being a Hilton regular and part of the HHonors club after at least 20 minutes I was finally checked in. What... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Roger C, Thank you or choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street and for your ongoing loyalty to our brands. I am sorry to read that we fell short of your expectations on this visit due to a delay upon check-in and a slower than expected departure from the hotel. Our team at front desk... More 

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Additional Information about DoubleTree by Hilton Melbourne - Flinders Street

Address: 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Melbourne - Flinders Street 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Citigate Melbourne Hotel Melbourne
Citigate Hotel Melbourne
Melbourne Citigate Hotel
Hotel Style:
#61 Business Hotel in Melbourne
#73 Luxury Hotel in Melbourne

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