We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Melbourne - Flinders Street

4.0 of 5 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
Hotel website
Hotel deals
Offers & Announcements
20% off Opening Special
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
DoubleTree by Hilton Melbourne - Flinders Street
Professional photos View all
Browse nearby
DoubleTree by Hilton Melbourne - Flinders Street
Write a Review

43 reviews from our community

Traveler rating
    9
    22
    8
    3
    1
See reviews for
8
18
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (0)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (43)
All months
Top Contributor
62 reviews 62 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed yesterday NEW

Bad first half - rallied in the second Arriving at the hotel was interesting. You walk in and it appears to be the Hilton bar. No one greeted me despite looking rather confused so I tried the lift to see if reception might be located on another floor ... Not the case. I walk back out and see a small... More 

Was this review helpful? Yes
The Hague
Top Contributor
97 reviews 97 reviews
47 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Somehow, this hotel appears to be in the middle of construction. This may be due to the industrial / basic design - which you like or not, I was in the latter categorie - but take for example the breakfast room: it's like they put a few tables and chairs in a room, just as a temporary measure. Staff is... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear RonT58, I appreciate you taking the time to post on TripAdvisor and thank you for your feedback. I am pleased to confirm that the hotel refurbishment is complete and as you have mentioned reflects a modern, city chic and very Melbourne Feel about it. The hotel refurbishment employed two prominent designers, bringing with them international influences while blending these... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Generally very good in all respects and lived up to expectations. Was disappointed in being given only one "cookie" for two guests, and with the absence of shower gel for the room price. Although the rooms are compact, everything is provided (except as above).

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Robert M, Thank you for choosing to stay with us at DoubleTree by Hilton Melbourne - Flinders Street. I am delighted to read that you enjoyed your visit to the CBD. I apologise that you only received one cookie upon arrival; it is standard to ensure that each and every guest arriving at the hotel receives this freshly baked... More 

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is found in a great location, right in the middle of the CBD. And despite the hardships of being under construction, the staff did their best to be helpful and friendly. The room is also modern and clean and well equipped. However, I have a hard time recommending this hotel (especially business travelers) for one reason: unreliable and... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear cbdtexas, Thank you for taking the time to post on TripAdvisor. I note with interest your comment regarding the hotels recent multi-million dollar refurbishment. I see that you visited the hotel in January and 3-days over this period there were works being completed to the paving immediately in front of the hotel. I apologise for any disturbance this exterior... More 

Dubbo, Australia
Top Contributor
115 reviews 115 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Close to flinders street station and very well located, clean and comfortable. Staff were friendly and helpful. Rooms clean and comfortable would stay here again when in Melbourne as easy to get around from there

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear SPortelli, Many thanks for choosing to stay at DoubleTree by Hilton during your recent trip to Melbourne from Dubbo. I am delighted to read that you found the hotels' location just perfect and that you enjoyed our recently refurnished accommodation rooms. We shall look forward to welcoming you back to the hotel on your next visit to Melbourne. Happy... More 

Worthing, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice modern hotel directly opposite Flinders Street Station and thus very convenient for Melbourne CBD. Service was good and the buffet breakfast was very nice and good value for Melbourne. Room was well equipped and comfortable but rather noisy in the early hours due to a generator sited outside the back of the hotel directly below my room. Otherwise no... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Grant W, Many thanks for taking the time to post on TripAdvisor. It is pleasing to read that you enjoyed your stay with us in the heart of Melbourne's CBD. We shall look forward to welcoming you back on a future visit to Melbourne. Kind regards, Clinton Farley More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

I could undstand it's peak season around Christmas period & the hotel has just changed name with new system etc etc.... however it took us almost an hour to check in, mind you there was no queque at all. As a matter of fact my travel agent booked 2 rooms with twin beds & 1 room with double bed 3... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear shchup, Thank you for taking the time to post feedback on TripAdvisor. I certainly appreciate your feedback as this continues to assist us in improving our overall hotel facilities and service offering. At the end of the day, ensuring that you experience a warm and welcoming stay is our focus. It appears that we fell short on this visit... More 

Townsville, Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Always a good place to stay and the staff are always very accommodating. directly across from flinders st station, the old Citigate/new Doubletree is very convenient. the renovations being undertake were an inconvenience however that was a minor distraction. I always prefer to pay the little bit more for the larger room and the view over the Yarra. Request to... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Dale C, We appreciate your ongoing loyalty to DoubleTree by Hilton Melbourne - Flinders Street and thank you for choosing to stay with us upon your regular visits to Melbourne. I am pleased to read that you enjoyed your recent stay with us; we look forward to welcoming you back again shortly where we will always have a warm... More 

Melbourne, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We chose Doubletree as we received an offer from travel zoo that was well priced. We were only there for one night, and being from the suburbs of Melbourne we were quite familiar with the location and city. Nevertheless, we were wanting somewhere special to celebrate our anniversary and we definitely found this at doubletree. Upon reaching the hotel there... More 

Was this review helpful? Yes
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Katherine_Louise28, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street on your visit to the city this past weekend. I am delighted to read that you experienced a thoroughly enjoyable stay in room 1301 and enjoyed the panoramic views from this location. We shall look forward to welcoming you back to the city centre... More 

Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I have just returned home from a 3 night 4 day stay at Double Tree and we loved it. The location is perfect with everything at your hands. We checked in really early and the room we booked wasn't available until our check in time, however, they gave us another room that suited us perfectly, so we... More 

Was this review helpful? Yes 1
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear RaydS, We appreciate you choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. It is wonderful to read that you experienced a thoroughly enjoyable stay while visiting with your daughter. It is always great to receive personal recognition of our team members and I thank you for recognising Josh and Willow. I will be sure to recognise... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Melbourne - Flinders Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Melbourne - Flinders Street

Address: 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Melbourne - Flinders Street 4*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Orbitz, Hotels.com, Priceline, Cheap Tickets, Despegar.com, TripOnline SA and Tingo so you can book your DoubleTree by Hilton Melbourne - Flinders Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citigate Melbourne Hotel Melbourne
Citigate Hotel Melbourne
Melbourne Citigate Hotel
Hotel Style:
#65 Business Hotel in Melbourne
#73 Luxury Hotel in Melbourne

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Hotel & grounds (4)
Viewed
View from room (3)
Viewed
Bathroom (3)
Viewed
Room/suite (7)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (7)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay