The staff were wonderful but sadly I was very surprised on the lack of information on the Hotel and surrounding area by the Hotel. When travelling I have always found the Hotels supply a folder of information on the Hotel and where the nearest convenience stores etc are, I searched but could not find anything and when you are travelling... More

Our allocated room was subjected to building noises from the adjacent building. But before we could unpack or comment, management rang us on the room phone and apologised and advised that we were being moved to a quieter room. Porter arrived within minutes and showed us to a new room on a higher floor. Much appreciated. Car parking 400 metres... More

This was my second time to stay at this hotel in the space of 6 months and whilst the hotel was already great the first time they were superb this time around. Fantastic location, very friendly and helpful staff, the quietest rooms considering the central location - and with hip Degraves Lane just around the corner and Flinders St train... More

Located right across the road from Flinders St Station, means that this place is a breeze to get to. Great facilities, perfect service, and the food is surprisingly good! Rooms are suitable for business travel, and there is a business centre in the hotel.

I had read a couple of not so glowing reports about the Citigate, so was a little concerned re our stay. I booked it because it is literally a stone's throw to Hamer Hall & Southbank...brilliant location! We were travelling with my brother, who has an intellectual disability & were unable to get a room for all 3 of us.... More

Found the hotel to be very central to everything. Nice Breakfast. Room clean and comfortable. I recommend this hotel, and I would visit again. Parking was a little further away than expected, but small sacrifice!

The only thing going for this hotel is the location- which is within walking distance to everything just about. Took my mum for a surprise mothers day and birthday surprise for 3 nights. Got assigned a twin room on Level 4 (4013) our room window overlooked a roof and ugly walls- no natural sunlight. The room itself was small, but... More

Overall a nice stay. Mattresses a little uncomfortable unless you like the sinking feeling. Bathroom could have been cleaner. The staff are friendly and helpful and the location is great. Very close to restaurants, shopping and transport.

superb location. massive plasma tv. the cooked breakfast was very good. the pastries however were hit n miss. you had to time it well to get good ones! very pleasant chef and waitress at breakfast time. the room wasn't the cleanest. i found 3 long hairs in the bathroom. for the price paid this was poor. i would stay again... More