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All 170 Melbourne hotels

Citigate Melbourne

4.0 of 5 Hotel   |   270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Ramada Melbourne)
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Ranked #74 of 170 hotels in Melbourne
A recent review
5 of 5 stars reviewed 2 days ago
Kirsten B Canberra, Australia
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783 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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English first
Contributor
18 reviews 18 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I should have known what was ahead when asked at checkin for a $100 deposit. No one likes to be assumed a thief or a vandal, but I guess they've had some bad experiences - it's that sort of place. Though I don't know what they thought we'd steal: there were no bath robes, not even a soap holder &... More

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Canberra, Australia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just around the corner from Federation Square, this was the perfect location for our stay to attend the MWF. Beds were comfortable, the room was quite, the service was great, all at a very good price. Conveniently, the baguette place next door does great breakfast on the run treats and the baguettes are good too. I'll definitely be back.

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colac
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great place to stay, so handy to Rod Laver arena and other attractions. We were made very welcome and given handy tips. My only slight problem was the pillows on the bed were extremely soft, even with the 2 pillows they were very uncomfortable. Overall a great overnight stay.

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sydney
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

As all reviewers have said Citigate's location is perfect. Staff are always friendly and knowledgeable, always available to give directions and tips on how to get around Melbourne. I understand they're updating the rooms however our bed was the most uncomfortable hotel bed ever. It sunk on one side surely housekeeping would notice this.One other housekeeping issue like not providing... More

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Kristian_Lindhe, General Manager at Citigate Melbourne, responded to this review

Thanks for your comments. It's great you enjoyed the hotels wonderful location and the staff were able to give you directions and tips on how to get around Melbourne. I'm sorry to hear of your issues with your room. Rest assure I have passed on your comments to Housekeeping and Maintenance to ensure they are rectified immediately. As you mentioned,... More

Canberra, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is a great place to stay if you need comfortable, clean accommodation in the heart of the Melbourne CBD, and are operating on a limited budget. We found the room in good order (notwithstanding a slight mixup in the bedding config which was quickly sorted by our desk clerk). For basic (3.5 star) rooms they did the job... More

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Kristian_Lindhe, General Manager at Citigate Melbourne, responded to this review

Rowan thanks for your great review. We're delighted you chose to stay with us at Citigate Melbourne. Just to let you know, the hotel is currently undergoing a major refurbishment. So that 3.5 star room that you experienced is about to be transformed into one of Melbourne's best 4.5 star hotels. Hopefully we'll have the opportunity to welcome you back... More

Sydney, New South Wales, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Stayed for 3 nights, great location, very helpful staff, but dated rooms as others have reviewed. do not provide shower caps unless you ask for it. i could not find any powerpoints except behind the TV. For the standard rooms, expect a 3.5 star room and you wont be disappointed. they are refurbishing their rooms but in my opinion this... More

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Kristian_Lindhe, General Manager at Citigate Melbourne, responded to this review

Thanks for taking the time to share your feedback on Tripadvisor. I'm delighted that you enjoyed the location of the hotel and the staff exceeded your expectations. Your comments regarding the dated rooms are spot on and the reason we are undergoing a major refurbishment. No expense has been spared in updating the rooms and I can assure you, you... More

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Additional Information about Citigate Melbourne

Address: 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Ramada Melbourne)
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Citigate Melbourne 4*
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Also Known As:
Citigate Melbourne Hotel Melbourne
Citigate Hotel Melbourne
Melbourne Citigate Hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#66 Luxury Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Citigate Melbourne offers contemporary accommodation positioned opposite Flinders Street Station. The hotel is close to all the major sporting, fashion, entertainment and dining precincts within Melbourne. Citigate Melbourne features contemporary guest rooms with many offering breathtaking views of the Yarra River and Southbank. Guests can also enjoy a casual drink or meal in the relaxed environment of the Lobby Bar, keep healthy in the gymnasium, or surf the internet with free WiFi in the lobby and business centre. ... more   less 
Number of rooms
179

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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