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Hotel Ibis Melbourne Little Bourke Street

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600 Little Bourke Street, Melbourne, Victoria 3000, Australia
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Hotel Ibis Melbourne Little Bourke Street
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Hotel Ibis Melbourne Little Bourke Street
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840 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Ibis Melbourne Little Bourke Street
See the most recent reviews
Antwerp, Belgium
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 15, 2013

This is a good mid-budget hotel, ideally located within 5 minutes of Southern Cross station which is the main terminal both for long distance railway and the bus shuttle to the airport. Check in was efficient and friendly, the room itself (and indeed the hotel) appears to have undergone some recent renovation and the room though basic was in very... More 

Was this review helpful? Yes 1
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review

Dear djp2018 Many thanks for your time in providing feedback on your recent visit. It is pleasing to hear that the hotel performed to your expectations. In particular the under the trying summer conditions of long periods on warm weather with our any let up over nights. We look forward to welcome you back when next in the area. many... More 

Canada
Level Contributor
118 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed March 13, 2013

It's a basic hotel, and largely it works, clean, staff were great. Ideal for bus to the airport at Southern Cross. Much better than many hotels in the King St. Area ( I moved here from the Hotel Sophia - complete dump) - I only have one question. The room I was assigned, and I am not sure of course... More 

Was this review helpful? Yes 4
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review

Dear sirdaav Great to hear that we the hotel was able to accommodate you in your time of need and your found it to your liking. Thank you for taking your time to share this with us. You r comments regarding in room safes has been forward to those decision makers on the matter for future consideration. The Reception desk... More 

Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed March 13, 2013 via mobile

We arrived early (0900) from an overnight.flight from Singapore. The receptionist was excellent and allowed us to check in straight away. The room was cosy but clean with a kettle, fridge and tea/coffee facilities. There was no in room safe. Location was excellent and 2 min walk from Southern Cross station. Got the skybus service from the airport 18 aus... More 

Was this review helpful? Yes 1
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review

Dear Mike F Thanks for your time in providing feedback. Great to hear that we were able to accommodate your early check in. When the hotel is full this opportunity is not always available - we will always try our best to get rooms ready early. Good luck with your travels. thanks Mary Ellen O'Malley General Manager More 

Warsaw, Poland
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 12, 2013

I stayed in the hotel because of the Accor hotel -50% deal and can't say a single bad word about my stay. I was very warmly welcomed by the hotel staff, the room was basic yet lacking of nothing that was needed for my stay. Buffet breakfast is an English breakfast which I hate, but it was the best English... More 

Was this review helpful? Yes 2
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review

Dear Tygrusm Many thanks for your time to provide valuable feedback. It is great to hear that your were able to get a special offer during our sale periods. The breakfast team have welcomed your comments about breakfast with delight. All the best with your travels. thanks Mary Ellen O'Malley General Manager More 

Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 10, 2013

The only reason that the overall score of this Hotel is 'Terrible' is because their child policy is misleading (the hotel in fact is fine). I booked 2 standard double rooms for 2 nights for my family (2+1, 6 y.o.) and my parents. The website of booking.com shows; 'children <12 can stay free when using existing beds'. At arrival the... More 

Was this review helpful? Yes 1
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review

Dear MFS79 Thank you for taking the time to share your recent experience with the hotel. Our sincere apologies the hotel did not meet your expectations in being able to accommodate an extra person in your room. We understand this is extremely infuriating from your perspective that such a simple request was a challenge and the only available offer of... More 

New Delhi, India
Level Contributor
132 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed March 8, 2013

First - the good stuff. Friendly, cheerful folks at the front desk when one walked in after 16 hours of travel on a wet and windy night. Excellent buffet breakfast value with great service by the lone lady on duty. Outstanding location within a few minutes walk of Souther Cross train station and bus terminal for shuttles to both Melbourne... More 

Was this review helpful? Yes 1
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review

Dear Pixie0427 Many thanks for your time to share on a number of mediums your recent experience at the hotel. It is pleasing to see that you enjoyed many aspects of your stay. We strive to provide prompt and efficient service and it is pleasing to hear we addressed the invoicing matter as quickly as possible for you. We look... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 5, 2013 via mobile

Great location from southern cross station and etihad stadium. Stayed here after a concert. Room was small and tv old but I didn't care I was only sleeping there! Bed and pillows were comfy and very clean and very friendly staff. Great if you want somewhere clean and nice for a couple of nights cheaply in Melbourne. Had free buffet... More 

Was this review helpful? Yes 2
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review

Dear Eljay27 Many thanks for your time to provide valuable feedback on your stay. Access to Etihad Stadium and Southern Cross Station is very easy from the hotel. We hope you enjoyed the Kiss Concert. We offer an "all you can eat" buffet breakfast daily for $20.00 per person. We look forward to welcoming you back when next in the... More 

Sydney, Australia
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed March 2, 2013

Another last minute work trip. Usual accomodation fully booked so ended up here. No parking available so parked a few blocks away on Spencer Street. Reception attitude not great. No meeting facilities, bar or in fact anywhere to have a meeting - had to adjourn to the bar next door. The room on the 1st floor was of a good... More 

Was this review helpful? Yes
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review

Dear GarthO Thank you for your valuable time to provide feedback on your recent stay. A busy week in Melbourne has found many people unable to obtain accommodation in their usual abodes. We apologies that the delivery of our service was not up to the expected standard of staff behaviour and attitude. The team have been addressed on this matter... More 

Kuala Lumpur
Level Contributor
70 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed March 2, 2013

Location - Close to Southern cross station (less than 5 minutes walk) - also gives you access to skybus to airport Melbourne Exhibition and Convention Centre (15 minutes walk) Federation Square (15 minutes walk) Queen Victoria Market (15 minutes walk) Map available in hotel for free to move around Can be isolated at night and since it adjacent to King's... More 

Was this review helpful? Yes 1
Ibis3030, General Manager at Hotel Ibis Melbourne Little Bourke Street, responded to this review

Dear John_gpjm Many thanks for your valuable feedabck based on your recent stay. It is pleasing to hear that overall you were happy with your stay. Apologies that you had to come to Reception to change the remote. We have discussed this with Reception, outlining differing options to provide a better standard of service in the future. We look forward... More 

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