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The City Square Motel

3.0 of 5 67 Swanston St., Melbourne, Victoria 3000, Australia
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The City Square Motel
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The City Square Motel
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114 reviews from our community

Traveler rating
    25
    61
    20
    5
    3
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15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bendigo, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 17, 2014 via mobile

Arrived at checkin time which took 30 minutes due to one staff member at a tiny window to manage 4 separate guests. Arrived at our room to find a nasty surprise in the bathroom which clearly had not been cleaned. We didn't have the time to wait again for the man at the desk so made our complaint later that... More 

Was this review helpful? Yes 1
Adelaide, Australia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 10, 2014

This hotel is located in the heart of Swanson st. Plenty of eateries and lucky also brunetti's cafe across the road - make awesome coffee! I stayed there last year in July in a single room. The rooms were average but they we're clean. Rooms had a fridge and private shower with toilet - very clean. For the price great... More 

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ELCitySqManagement, Front Office Manager at The City Square Motel, responded to this review

Hi Mark74768, Thank you for your recent review of your stay with us. I am pleased to hear that you enjoyed staying with us and had wonderful time in the CBD. We look forward to seeing you soon again. Kind Regards, KC Front Office Manager More 

Surfers Paradise, Australia
1 review
2 of 5 stars Reviewed August 30, 2014

Was a good location to all landmarks of Melbourne. Close to DeGraves Lane for dining out. That was about all though. Noises at night. Dragging wheelie bins in lane way below room. Very average service of room daily.

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ELCitySqManagement, Front Office Manager at The City Square Motel, responded to this review

Hi Wendy, Thanks for the recent review of your stay.I am sorry to hear that there were some some aspects that did not meet up you expectations during the stay. As we are rite in the heart of the city and there is always movements going around we cannot actually control the noise but to minimize it ,we do have... More 

Canberra
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 27, 2014

Since writing the review 'Changed hands and changed atmosphere' on 7 May I called into the City Square motel to see the excellent reception staff a few weeks later. They have all left. Nobody is there from the days when it was such a good, cheap place to stay in the heart of Melbourne. They had been there a long... More 

Was this review helpful? Yes 2
ELCitySqManagement, Front Office Manager at The City Square Motel, responded to this review

Hi AngelaD17, Thank you for the review of your recent stay with us. We would like to welcome you back for your next stay and would like to assure you that although the old staffs have moved on ,our service is still the same and the reception team are as welcoming and helpful as always. Kind Regards, KC Front Office... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 27, 2014

Such a good location and the staff were so nice & helpful. I thought I may have experienced street noise on the Saturday night I stayed there being that I had to be up early sunday for the Run Melbourne Half Marathon event but no need to worry. No noise at all. Room was fairly small but more than adequate.... More 

Was this review helpful? Yes 2
ELCitySqManagement, Front Office Manager at The City Square Motel, responded to this review

Hi JJB316, Thank you for the review of your recent stay. It was really nice to hear that you had a wonderful stay with us and that the service was up to the mark. We look forward to seeing again you when coming to Melbourne. Kind Regards, KC Front Office Manager. More 

Landsborough, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 26, 2014

I stayed in the standard single room. I went for the budget option so I understand you get what you pay for but thought there were quite a few things they could have done better. Advertised "Complimentary Light breakfast" was a couple of tea and coffee bags. I did get two biscuits on the second night. They did advertise tea... More 

Was this review helpful? Yes 3
Devonport, Australia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed here with two kids and my friend, we booked using online provider that did not advertise rooms honestly ( advertised as queen plus double sofa) Rita sorted us out and I would recommend dealing directly with them to save this problem. Any how we were booked into a different room consisting of queen and single bed plus a single... More 

Was this review helpful? Yes 2
Mena Creek, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 5, 2014

We have stayed here a few times before and found it suited our needs for a budget price. Our most recent trip was an overnighter. This particular room has had a makeover and was neat and clean. On the second floor overlooking Swanston St., we didn't find the noise too bothersome. My one complaint is taking a $250 security deposit... More 

Was this review helpful? Yes 2
Contributor
17 reviews 17 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 22, 2014

I stayed there in March with two other friends. It is in a great location - close to everything. The room itself is nothing special but the location makes up for it. I definitely recommend this place if you want somewhere cheap right in the city.

Was this review helpful? Yes 2
Canberra
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 7, 2014

I've been staying at this budget motel for almost 30 years. It was cheap and clean with friendly staff in an excellent location: a perfect place for me to stay several times a year when in Melbourne. Prices go up, of course, but I still stayed there because they were fixed for any night of the week. Now they follow... More 

Was this review helpful? Yes 3
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Additional Information about The City Square Motel

Address: 67 Swanston St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $
Hotel Class:3 star — The City Square Motel 3*
Number of rooms: 39
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Also Known As:
The City Square Hotel Melbourne
City Square Motel

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