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Quest Hero on Russell

140 Little Collins St, Melbourne, Victoria 3000, Australia
Hotel amenities
Quest Hero on Russell
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Ranked #12 of 31 Melbourne B&B and Inns
A recent review
4 of 5 stars reviewed 1 week ago
Fiona H Sydney, Australia
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142 reviews from our community

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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (142)
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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The "apartment" is like a student flat. The bathroom is totally gross (check out photo) and covered in mould, there was baked grease on the stove top, the apartment stunk, the carpets were stained, the walls were grimy, and the towels were ripped and yellowish . There was only one air con unit in the lounge so we needed to... More 

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Sydney, Australia
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My friend and I spent a few days in Melbourne the other week and this was a super place to stay. Well located but not noisy, friendly ladies on reception and a fresh-looking living room complete with proper dining table and chairs. The only downsides were very minor: a) a very wobbly tap in the bathroom, b) a distinct lack... More 

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Not impressed at all.., was in Melbourne for a week with work. I was busy at work and reception called to say they close at 9pm for check in (so not great if you are working on a major project with tight deadlines). The room was okay but needed a good clean, the windows are not double glazed so you... More 

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Wellington, New Zealand
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After the initial disappointment of not being able to check in for two hours after the normal check in time, our stay here was pretty good. The staff at reception were friendly and not overbearing as the case can be in some places. The room was exactly what we were expecting from our booking. However, some of the amenities in... More 

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Creswick, Australia
1 review
5 of 5 stars Reviewed February 23, 2015

Sarah the receptionist was lovely and adhered to all our wants and needs. She was lovely to deal with and I will definitely be back to stay! Thanks sarah, much appreciated and will see you again!!!!!!

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Sydney, Australia
Top Contributor
56 reviews 56 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 22, 2015

Stayed here with a bunch of friends for a weekend away and it was perfect. We had the loft room with one main bedroom downstairs (2 beds) and 3 x beds upstairs. Location wasn't too bad as it was central to everything. No complaints here!

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Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 20, 2015

I stayed here for 4 nights mid week. Great location. The rooms were ok but some furnishings need to be updated. There was an airconditoner in lounge but not in the bedrooms which meant you couldn't sleep with your bedroom doors open as it got hot and stuffy.. one of the bedrooms had no windows and in the other it... More 

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Leeton, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 23, 2015

My family of 4 stayed at these apartments for 1 night. We had an apartment with a King, Queen and 3 singles for a very great price. However if the apartment was full then 1 bathroom I dont believe would be enough. Also the bathroom required an update. It was clean although there were mould stains. I would stay again... More 

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Donald, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

I stayed here with my husband and 2 children for 2 nights and cannot speak highly enough of staff or the apartment. Upon checking in the staff were welcoming and friendly and when we arrived at our 2 bedroom apartment on the 8th floor,I was amazed at the size of the apartment . Great size living area with two extremely... More 

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Ocean Grove, Australia
Contributor
18 reviews 18 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 8, 2015

We stayed here for 2 nights in a 2 bedroom executive apartment. While the apartment wasn't the same as the photo, it was still spacious and comfortable. It was well appointed with everything we could need. The views of the city were great and the location was fantastic. Car parking was useful and staff allowed us to park early to... More 

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