We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Melbourne B&Bs / inns

Quest Hero on Russell

3.0 of 5 Small Hotel   |   140 Little Collins St, Melbourne, Victoria 3000, Australia (Melbourne CBD)
Hotel amenities
Save Saved
You added Quest Hero on Russell to your Saves list
Quest Hero on Russell
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
57%
Ranked #8 of 25 Melbourne B&B and Inns
A recent review
4 of 5 stars reviewed 1 week ago
Ozi1_10 Brisbane, Australia
Write a Review

105 people have reviewed this hotel

Traveler rating
    20
    38
    32
    11
    4
See reviews for
34
9
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Brisbane, Australia
Top Contributor
50 reviews 50 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed here in room 1101 - a 3 bedroom 2 bathroom serviced apartment. The apartment had great views over the city from the glass walled living/dinning room and kitchen. The main bedroom had a large ensuite with walk-in robe as well as a view of the other side of the city. The other two bedrooms were smaller but comfortable.... More

Was this review helpful? Yes
Melbourne, Australia
1 review
3 of 5 stars Reviewed 1 week ago via mobile

After tossing up hotels for weeks, I decided to go with Quest believing that they are typically a reliable business. Quest Hero on the other hand was like no other Quest I've seen. Dodgy and average is how I'd describe it. A hole in the wall reception, followed by their hole in the wall "one bedroom apartment". I'd have preferred... More

Was this review helpful? Yes
Canberra, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at quest hero for a working week, by myself while on business in Melbourne. Although it was spacious, the quality of the apartment and fitting was poor, with burn marks in the lounge, lights not working, and excessive noise from vent fans. There was also a smell of cigarettes in the room. The TV was microscopic, and I... More

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed February 14, 2014

After having a pleasant stay at Quest on Hero I have now completely changed my mind about this hotel. After making 3 phone calls regarding my security bond not being cleared into my bank account I was repeatedly told the same response "the bank has released the funds", as well as promises to call me back which never happened. A... More

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 6, 2014

Great value but excellent quality. Good position and spotless . A stay in Melbourne was a Xmas present from my son and his family. This provided a base for two days touring around the city. If it were not so far away I would return.

Was this review helpful? Yes
Newcastle, Australia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 20, 2014 via mobile

Second stay here. Even better room layout this time on one level. Excellent little kitchen, all laundry facilities in room so totally self sufficient. Extremely central to CBD attractions (trams, Chinatown, shopping ect.) and the sports precinct (AAMI, tennis centre and MCG) also only 10-15 min walk away. The only downside was that it's quite noisy ( city sounds) overnight... More

Was this review helpful? Yes
Timaru, New Zealand
1 review
4 of 5 stars Reviewed January 5, 2014

We stayed at Quest Hero over the Christmas period 2013. We travelled with my elderly parents and could not fault the service or the apartment. We tried initially to book two bedrooms/two bathrooms but unfortunately this was not possible so we shared one bathroom, which was OK. Shower was fantastic! Bit noisy at night on a couple of nights but... More

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2014

I booked a room for myself and two friends as we were in town for a convention at the Rod Laver Arena. I made the mistake of assuming that the reception would be open after 9pm but the building was closed, however the staff had left me keys and check in instructions in the key deposit box, so getting into... More

Was this review helpful? Yes
Tangerang, Indonesia
Top Contributor
50 reviews 50 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 30, 2013

Overall experience of our 2 night stay was very good. We were staying at 2 bedroom type at 5th floor. This apartment was spacious and well equipped. Both bedroom had ample cupboard. The bathroom a bit small but clean. Spacious living and dining room. Good internet connection although a bit tricky for using more than one device. Relatively good value.... More

Was this review helpful? Yes 3
Melbourne, Australia
1 review
1 of 5 stars Reviewed December 29, 2013

After booking a number of rooms then ringing to confirm a week before our stay it was very disappointing to find out our accommodation was not booked. We were told that someone would get back in touch with us, after waiting two days we received noting so my husband called again. He was then told nothing could be done our... More

Was this review helpful? Yes

Been to Quest Hero on Russell? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quest Hero on Russell

Also Known As:
Quest Hero On Russell Hotel
Quest Hero On Russell Hotel Melbourne
Hotel Melbourne Quest
Address: 140 Little Collins St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
Ranked #8 of 25 B&Bs / Inns in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quest Hero on Russell 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Expedia, Priceline, TripOnline SA and Otel so you can book your Quest Hero on Russell reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quest Hero on Russell, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.