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Quest Gordon Place

24 Little Bourke Street, Melbourne, Victoria 3000, Australia
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1 room 1 guest
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Quest Gordon Place
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243 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Townsville, Queensland, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Arrived at the hotel on a Saturday. Apparently they now have no reception at the entrance and you have to go around the block to book in. Not so much fun in the rain lugging your bags around. Finally after booking in I discovered that my room was directly onto the street, so a long night trying to sleep with... More 

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Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The worst experience. The hotel is in disrepair and the Stafford either war torn from complaints or just don't care. Quest should remove this property from its portfolio so that guests don't have an expectation that the hotel meets Quest minimum standards. The air conditioning did not work and it was freezing. The bathroom taps leak so badly that the... More 

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Amanda R, Director of Sales at Quest Gordon Place, responded to this review

Dear Cheryl W, Thank you for your review. We sincerely apologize that your recent stay with us at Quest Gordon Place did not live up to your expectations and problems that arose for you and your group are most unacceptable. I urge you to contact me via email at sales.gordonplace@questapartments.com.au to discuss your review further. Kind Regards, Amanda Rickard Client... More 

Travelers are raving about these Melbourne hotels

Sydney, Australia
Level Contributor
164 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I think I am very measured in my reviews. If its great, I say it, but when its not I think you need to say that too. The list of problems is endless. 1. the mould in the bottom of the shower is revolting 2. THERE IS NO HEATING. Dont let them tell you otherwise. There is no heating. They... More 

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Amanda R, Director of Sales at Quest Gordon Place, responded to this review

Dear bbsydney96, Thank you very much for sharing your review from your recent stay at Quest Gordon Place. We sincerely apologize for the disappointing stay, i urge you to contact me via email on sales.gordonplace@questapartments.com.au to discuss your feedback further. Kind Regards, Amanda Rickard Client Relationship Manager More 

Melbourne, Australia
1 review
3 of 5 stars Reviewed 1 week ago

We booked last minute and obviously got the "last" room? It was pokey and the bathroom was horrible - shower floor so dirty we didn't use it, grouting peeled away and it smelled. Thankfully, the bed was super comfortable.

Review collected in partnership with Amoma.com

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Amanda R, Director of Sales at Quest Gordon Place, responded to this review

Dear jocdoc71, Thank you for sharing your feedback from your recent stay with us at Quest Gordon Place in Melbourne. I am very disappointed to read that you did not enjoy your stay with us, please be assured that i have passed your comments onto the property manager for further review. Kind Regards, More 

Kyabram, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

A girlfriend and I had driven 3 hours to stay here and on arrival the gentleman behind the desk appeared to be far too busy to help us and wasn't happy about letting us use the restroom. The key computer wasn't working so we were standing around for a lng time at reception without much communication from the two male... More 

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Amanda R, Director of Sales at Quest Gordon Place, responded to this review

Dear Alisha V, Thank you for taking the time to share your review of Quest Gordon Place. Please be assured that your comments have been passed onto the property manager who is investigating this matter of our customer service further as this is of the utmost importance to us.We hope to see you back at Quest Gordon Place again in... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 27, 2015

To clean and comfortable... July 18th.. Lucky you had a nice fireplace.. We had the stay from hell on the 19/20th of June.. One of Melbourne's coldest weekends and we had no heating.. We paid $340 for what was supposed to be a lovely 2 day weekend for 2 people that work extremely hard 5 days a week.. Instead it... More 

Was this review helpful? Yes 1
Amanda R, Director of Sales at Quest Gordon Place, responded to this review

Dear Jordy2010, Thank you for sharing your comments following your stay at Quest Gordon Place. I apologise that on this occasion we have not lived up to your expectations. Please be assured that our guest satisfaction is of the utmost importance to us, and your feedback has been passed onto property management so that we can work to have this... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 18, 2015

My wife and I stayed for 4 nights and whilst reading a number of average reviews previously, we were extremely happy with our stay. We found our hotel conveniently located, and our room very comfortable and cosy with a nice warm fireplace. The building is very old, and whilst there could be some improvements we found staff helpful and our... More 

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Amanda R, Director of Sales at Quest Gordon Place, responded to this review

Dear Scotty R, Thank you for sharing your glowing review from your recent stay at Quest Gordon Place. We look forward to welcoming you back to Quest Gordon Place in the near future. Kind Regards, More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 2, 2015

Quest Gordon Place was a lovely old building, built originally as low price accommodation (many years ago). The rooms are situated around an internal courtyard rising up several floors, accesible by a lift. The room was well appointed, clean and quiet, making us wish we were staying more than one night. We stepped out the front door to a huge... More 

Was this review helpful? Yes 2
Amanda R, Director of Sales at Quest Gordon Place, responded to this review

Hi pezwinkle, Thank you so much for taking the time to share your lovely feedback from your stay with us at Quest Gordon Place. We are delighted that you enjoyed your stay in our beautiful building. Our rooms certainly are quiet and most importantly clean! We very much look forward to welcoming you back to Quest Gordon Place on your... More 

Melbourne, Australia
Level Contributor
129 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 23, 2015

After reading so many negative reviews, we were a tad nervous about staying at this establishment. However, we found very, very, few problems. Yes, our room was small, but we were only staying overnight. The room was very clean, the bed comfortable, the heating was excellent, the bathroom clean, but tired. The towels were large and soft. NO complaints. We... More 

Was this review helpful? Yes
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 21, 2015

All started when we arrived at the destination for our 2 day stay and got a park directly outside in Little Burke St only to find that we actually had to book in at Quest on Lonsdale a block away. This wasn't mentioned when we booked. So around we go a find a park and book in. The booking in... More 

Was this review helpful? Yes 1
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