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All 172 Melbourne hotels

Jasper Hotel

4.0 of 5 Hotel   |   489 Elizabeth Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Renovation Special $89*
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Ranked #101 of 172 hotels in Melbourne
A recent review
3 of 5 stars reviewed 2 days ago
Erica C Phnom Penh, Cambodia
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235 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Phnom Penh, Cambodia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel had all the basics - good-sized room, clean, comfortable bed, great location next to Victoria Market. But for the price and the clear attempt to be cool and hip, it missed the mark on the little things. I was very disappointed not to have free wi-fi, and the extremely limited selection of TV channels quickly became boring (we... More

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Top Contributor
51 reviews 51 reviews
28 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was recommended to us by our friends as good inexpensive stay in Melbourne. We took sky bus service from the airport with hotel drop off at the front door, very convenient. (18$ for 1 way, 30$ for return). Upon check-in, we found the lobby staffs to be very nice and helpful. This excellent services was experienced throughout our... More

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15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Jasper Hotel is located right next to the Victoria Markets, and a couple of blocks walk from the free City Circle tram stop. The room was simple, but clean, and overlooked the Markets. Although previous reviews have mentioned the lack of wifi, this has now been rectified. We got a code (linked to our room) and logged on in the... More

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

my wife and I got to the hotel about 1:30 am. was not sure we could get in the hotel. no lights and the door wouldnot open. then I found the busser. the room was clean. a little small, but it worked. the staff were helpful and nice. the location was great. Victoria market next to the hotel. the night... More

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

While our stay at The Jasper was pleasant, I was disappointed in the general ambience of the hotel for the price paid. I chose the hotel for its location near the Hertz/Ace car hire and its location was excellent for that, as well as the Victoria Markets (around the corner). McDonalds is next door so breakfast was fast & easy.... More

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3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed there on two occasions during March 2014. Friendly welcome at check-in and throughout stay. Hotel is well located, just ten min walk from main shopping area and right next to Victoria Market. Bathroom facilities very good. Problem initially with my room which was quickly rectified. Colour scheme in bedroom not what one expects to find ( black ceiling and... More

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Doug S, General Manager at Jasper Hotel, responded to this review

Dear James, Thank you for taking the time to review your recent stay with us. We agree that the hotel’s location is next to none & is an ideal base for all visits to Melbourne. I would like to let you know we have just launched free high speed wifi for our guests so next time you stay with us... More

Sydney, Australia
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the Jasper a few times and it is always pleasant. The rooms are styled in a nice way and they have everything you need. The staff are always helpful. So close to the city it is great value.

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Doug S, General Manager at Jasper Hotel, responded to this review

Dear Valued Guest, We are pleased to hear you have always enjoyed the Jasper Hotels hospitality when you visit Melbourne. Our staff endeavour to provide our guests with unique service & answer all questions you may have. It is great to hear that this is a key element to the hotel does not go unrecognised. We do hope to welcome... More

Bolwarra, Australia
Top Contributor
61 reviews 61 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This was the second time I have stayed here and though it is ideally located and the hotel rooms are clean and have almost everything one needs, if you like a quiet room you may not get it. My first stay involved moving rooms twice to get a room not near the hotel airconditioning unit or behind the lifts. It... More

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Doug S, General Manager at Jasper Hotel, responded to this review

Dear Rebecca, We thank you for once again choosing the Jasper Hotel during your recent trip back to Melbourne. We do apologise that once again you experienced issues with noises from outside of the hotel during your stay. We are more than happy to assist with a room reassignment if reception is given the opportunity to do so however we... More

Top Contributor
50 reviews 50 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Jasper sells itself as a boutique hotel, not sure what they mean by that. Perhaps it's to do with the colour schemes in the corridors but then again perhaps they should concentrate on the quality of their rooms and the furnishings and double glazing. We were given a room overlooking a noisy air con plant and the bed creaked... More

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Doug S, General Manager at Jasper Hotel, responded to this review

Dear Valued Guest, Thank you for reviewing the Jasper Hotel on Trip advisor, it is comments like yours that inspire the hotel to keep up on trend & continually develop to meet the needs of our guests. We have recently introduced free high speed wifi to the property in all guest areas we recognise it had teething issues at the... More

Perth, Australia
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It's a funky looking place and it's in a good spot. I like that it's not right in the very middle of CBD which keeps it a little quieter and out of the hustle and bustle. The room itself is kept nice and clean and the concierge was always nice and pleasant. Nothing mind blowing but a good hotel at... More

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Doug S, General Manager at Jasper Hotel, responded to this review

Dear Pete, We are pleased you enjoyed all aspects of your stay and it is especially wonderful to hear you have no complaints & found the hotel to be value for money. We appreciate the time you have taken to review the Jasper Hotel. See you on your next trip to Melbourne. More

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Additional Information about Jasper Hotel

Also Known As:
Jasper Hotel Melbourne
Address: 489 Elizabeth Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#82 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jasper Hotel 4*
Official Description (provided by the hotel):
Jasper Hotel, Melbourne’s vibrant boutique hotel located in the city’s CBD Market Precinct, offers contemporary 4 star accommodation, dining, extensive conference and meeting facilities – all complimented by a strikingly high level of service.Welcoming corporate, leisure and conference guests, the Jasper provides a full array of facilities including modern room and suite appointments, mini bar, LCD TV, 24 hour in room dining, 24 hour Reception, iPhone docking stations, wifi internet access plus indoor and outdoor dining at Jasper Kitchen 7 days a week.At the Jasper Hotel, the focus is to give our guests a truly memorable experience. At the Jasper, our service and attitude is not a process. It’s an instinct. ... more   less 
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