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All 172 Melbourne hotels

Grand Hotel Melbourne - MGallery Collection

4.5 of 5 Hotel   |   33 Spencer St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Grand Hotel Melbourne - MGallery Collection
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Ranked #50 of 172 Hotels in Melbourne
A recent review
5 of 5 stars reviewed 3 days ago
family_of_four_qld Maroochydore, Australia
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1,101 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maroochydore, Australia
Top Contributor
55 reviews 55 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Welcoming, friendly staff especially Jag who made us feel right at home. Spacious room on the 6th floor, with all needs catered to. Thanks to the daily cleaning crew who went out of their way to be helpful and efficient. Tram around the corner, Southern Cross train station located in the next block, lovely night time views of the city... More

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - MGallery Collection, responded to this review

Dear family_of_four_qld, Thank-you for your very kind review of the Grand Hotel. We are so pleased that you had an enjoyable stay and discovered the best of Melbourne! We are also delighted that Jag at reception looked after you so well - I will pass on your commendation. We look forward to welcoming you all back soon! Best Regards, Jane... More

Adelaide
Top Contributor
277 reviews 277 reviews
120 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love this place! Plain and simple - it has become my home away from home - and it is wonderful to have somewhere to retreat to when I am on one of my frequent trips to Melbourne. The staff are always great, the location is terrific and the rooms spacious. I really cannot recommend the Grand highly enough. Oh,... More

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - MGallery Collection, responded to this review

Dear Ozvpm_andy, We are delighted that we are your "home away from home" whilst in Melbourne! Your review is wonderful and it will no doubt motivate the team even further. Ensuring our guests have a perfect stay is always our priority, and it is nice to know that we are doing a good job! We look forward to welcoming you... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a wonderful stay, rooms very large and comfortable, top location, close to Southern Cross Station short distance to South bank. Great nights sleep beds very luxuries and comfortable, shared a 2 bedroom apartment plenty of room for 4 adults, will certainly stay again.

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Jane M, General Manager at Grand Hotel Melbourne - MGallery Collection, responded to this review

Dear Elizabeth, Thank-you for the wonderful review! We sincerely appreciate you taking the time time to provide us with your lovely feedback. We hope to see you at the Grand Hotel again very soon. Kindest Regards, Jane Moroney - General Manager More

Melbourne, Victoria, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

A magnificent old building converted to a hotel. This is perfectly located for those wishing to be close to Crown complex (a 5 minute walk across the bridge), south bank , Etihad stadium etc. The free City Circle tram is a 30 second walk from the front door too! Although I was in town for a theatre visit at the... More

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Jane M, General Manager at Grand Hotel Melbourne - MGallery Collection, responded to this review

Dear Heather, Thank-you for your delightful review! We are very pleased to hear that you had such a great stay and that the location suited your needs whilst in Melbourne. We hope to welcome you back to the Grand Hotel again soon. Warm Regards, Jane Moroney - General Manager More

Sydney, Australia
Top Contributor
124 reviews 124 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for 4 nights recently for a business trip and I can barely fault this hotel. I was warmly welcomed as soon as I arrived and the staff checking me in were engaging and genuine. They were most helpful with my queries and there were smiles all around. I had a lovely, spacious room on the top floor with... More

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Jane M, General Manager at Grand Hotel Melbourne - MGallery Collection, responded to this review

Dear Mishellbo, What an amazing review! Thank-you so much for your lovely feedback; we are delighted that you had such an enjoyable stay. We hope to welcome you back to the Grand Hotel very soon! Kind Regards, Jane Moroney - General Manager More

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Grand Hotel is an exquisite hotel in an excellent location, walking distance to the Melbourne Exhibition Centre, Southbank and the city centre. During my stay I found the old-world charm so comforting and the beds in the rooms were so comfortable that I slept so soundly. I was surprised to find a fully equipped kitchen in my room this... More

Was this review helpful? Yes 1
Jane M, General Manager at Grand Hotel Melbourne - MGallery Collection, responded to this review

Dear Alison, Thank-you so much for your lovely review of the Grand Hotel. We are delighted that you enjoyed the atmosphere, service and amenities. We are sure that your review will certainly assist future guests in making an accommodation decision. Kindest Regards, Jane Moroney - General Manager More

Brisbane, Australia
Top Contributor
89 reviews 89 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I stayed here for two nights. We were in room 637 which was positioned overlooking the southern cross station. The room was spacious and had a comfy and big bed, a kitchenette which we didn't get to use unfortunately, a small but nice balcony and a reasonable bathroom. The room is on the opposite end to reception... More

Was this review helpful? Yes 1
Jane M, General Manager at Grand Hotel Melbourne - MGallery Collection, responded to this review

Dear Rbbenno, Thank-you for the very kind review. We are thrilled that you had a wonderful stay and we hope to welcome you back again soon! Best Regards, Jane Moroney - General Manager More

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Additional Information about Grand Hotel Melbourne - MGallery Collection

Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hotel Melbourne - MGallery Collection 4.5*
Number of rooms: 103
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Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne

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