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Get your quick guide to the top hotels, restaurants and things to do.
| Hotel | USD* | Distance | Rating |
|---|---|---|---|
| Hilton Melbourne South Wharf | $258 | 0.5 mi 0.7 km |
|
| Best Western Atlantis Hotel | $204 | 0.5 mi 0.8 km |
|
| Quest Docklands | $213 | 0.5 mi 0.8 km |
|
| Sebel Melbourne | $239 | 0.5 mi 0.8 km |
|
| Hotel Causeway | $179 | 0.8 mi 1.3 km |
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| restaurant | Distance | Rating |
|---|---|---|
| Vue de monde | 0.5 mi 0.8 km |
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| Maha Bar & Grill | 0.6 mi 0.9 km |
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| Lord of the Fries | 0.7 mi 1.2 km |
|
| Thing to Do | Distance | Rating |
|---|---|---|
| Urban Penguin Tours | 0.2 mi 0.3 km |
|
| Rialto Towers Observation Deck | 0.2 mi 0.3 km |
|
| Eureka Skydeck 88 | 0.7 mi 1.1 km |
|
| Title | Source |
|---|---|
| “Grand Hotel Melbourne Managed by Sofitel” | Lonely Planet |
| “Grand Hotel” | Frommer's |
| “Grand Hotel Melbourne” | Wcities.com |
| “Reflect on the good life” | Sydney Morning Herald |
This hotel does not live up to it's potential. Certainly a grand old building, but even that looks grubby on the outside - like it needs a good sandblast. The sit down check in area is clumsy and understaffed every time I walked by. The bar downstairs is impressivley clubby however seemed empty most of the time and cold -... more
Please be assured we have taken your comments very seriously. All customer feedback is appreciated and wherever possible, changes are made to our hotel operations. We very much regret that the Grand Hotels age, character, charm and unique location did not provide you with any pleasure, please be assured our 120 year old setting provides the vast majority of our...
We booked this as a "secret deal" through lastminute.com.au. I can see now why it's secret, because no-one would book there willingly. After booking and finding out where we were staying I immediately jumped on to Tripadvisor and was very disappointed to read others experiences. I would have cancelled if I was able to but with these secret bookings cancellation... more
Thank you for your trip advisor review on the Grand Hotel Melbourne dated 21st September 2009. Please be assured we have taken your comments very seriously. All customer feedback is appreciated and wherever possible, changes are made to our hotel operations. We very much regret and apologise for any inconvenience you experienced during your visit regarding the guest lift; unfortunately,...
If it were not for the friendliness of the staff at arrival and the assistance of a passing staff member (when our keys would not swipe us into our room) - I would have very little positive words to say. Disgusting - there was no doona cover on the doona - just sheet above and a sheet below - what... more
Dear Past Guest. Thank you very much for your constructive feedback, further to your recent stay at the Grand Hotel. We look forward to welcoming you back to the Hotel, when next travelling to Melbourne. Warm Regards. Paul McConville General Manager
I don't think that the Grand Hotel will be everyone's ciup of earl grey, but for those who like character, unflashy hospitality and genuine warmth, the Grand is a great option - especially if you're attending a conference or exhibition at MCEC (which is less than 5 minutes walk). I have stayed four or five times and particularly love the... more
Dear Past Guest. Thank you for your very generous comments, regarding your recent stay at the Grand Hotel. Please be assured I have shared your comments with all team members here at the Hotel. We look forward to welcoming you back to the hotel when next staying in Melbourne. Warm Regards. Paul McConville
On several special occassions throughout the years, we have stayed at this hotel. The front desk reception staff were okay but seemed very cold. They could have made us feel more welcome on check in, on all the occassions we have been to this hotel. Maybe a quick friendly chat or a smile on arrival, might have helped. On one... more
Dear KityyKat78. Thank you for your comments, further to your recent stay at the Grand Hotel. Your constructive comments have been forwarded to our front office team member's to action as required. Great to hear you enjoyed our dining experience. We look forward to welcoming you back to the Grand Hotel shortly. Regards. Paul McConville General Manager.
My Wife, Marion and I are frequent visitors to Melbourne and until recently used to alternate between The Grand and the Sofital. We were originally introduced to The Grand through our Accor membership, and have stayed in the hotel on frequent occasions. It's certainly a very different hotel from The Sofital, but it's heritage appealed to us, along with it's... more
Dear Maddius. Thank you for your constructive comments they are greatly appreciated. . All customer feedback is appreciated and wherever possible, changes are made to our hotel operations. I am sorry that were disappointed with various aspects of your stay with us, please be assured I have passed your comments onto the relevant department for their information. The reception area...
After reading all the reviews on here, I was very nervous about staying here. We booked our accommodation through a Wotif Mystery deal. Upon arrival we were greeted by a lovely doorman who took our bags for us. Check-in was super easy and quick. We arrived early (before the 2pm check-in), so they held our bags while we went shopping.... more
Dear Guest. Thank you for your generous comments, further to your recent stay at the Grand Hotel. We look forward to welcoming you back to the Grand Hotel, when next travelling to Melbourne. Warm Regards. Paul McConville.
I booked this hotel as part of my Accor Advantage Plus membership and also because I thought it was a high end hotel. I was very disappointed. For $179.00 night, (a red hot room rate) we were given a room that took about 10 mins to walk to from the elevator, one king bed when I requested a twin room... more
Dear Past Guest. As a past Grand Hotel guest your constructive comments are extremely important to us, your comments and suggestions are essential to help us continually improve our service and improve our quality. The Grand Hotel is located in the old Victorian Railway Administration Building, built 120 years ago and our interanl corridors are the longest in any hotel...
We booked this hotel using a mystery deal on Wotif. When the actual hotel was revealed we checked out the reviews on trip advisor and as our visit got closer so our expectations fell and our trepidation rose. On arrival we found the staff excellent - they allowed us to check in at around 9.30am without hesitation and no early... more
Thank you for your constructive comments further to your recent stay at the Grand Hotel, our business relies on guest feedback such as yours. We sincerely hope we will be given the opportunity of welcoming you back to the Grand Hotel in the future, where we are able to extend to you the high level of service we strive to...
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