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All 172 Melbourne hotels

Grand Hotel Melbourne - A Member of the MGallery Collection

4.5 of 5 Hotel   |   33 Spencer St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Grand Hotel Melbourne - A Member of the MGallery Collection
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75%
Ranked #48 of 172 hotels in Melbourne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Les W Sydney
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988 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in a very big building which was a former Railways Administration Building. I stayed here a few years back & there was an entrance at the opposite end of the building to the reception area which you could use after checking in. This time there was no entrance, apparently because the permanent residents (several floors are used... More

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Launceston, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Lovely reception staff, very friendly & helpful! Fantastic building, a trip back in time. Room service & food supurb:) The rooms were great, but will need an update in the near future. Downfall was the mass of cobwebs in the 'living room':(

Review collected in partnership with Accorhotels.com

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Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Bronwyn, Thank-you for writing this kind review and I am glad to hear that overall you had an enjoyable stay. I am pleased to let you know that the hotel is undergoing a refurbishment, and our new deluxe rooms look fantastic! Best Regards, Jane More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful heritage building with room refurbished tastefully - large and high ceilings. Breakfast a treat; Happy hour with drink in the library very attractive. Staff very obliging and welcoming. 3 night stay.

Review collected in partnership with Accorhotels.com

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Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Ros B, Thank-you for this great review! I am thrilled to hear that you had an enjoyable stay, and took advantage of the dining and bar options. I am also very glad to hear that you were well looked after by the team. I will pass on your lovey comments. Hope to see you at the Grand Hotel again... More

Carshalton
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The old railway administration building has been successfully converted into a classy hotel with friendly, helpful service, good size rooms, good restaurant and swimming pool. Breakfast, cooked to order, was value for money at $20. Ask to see the impressive original main staircase and balcony.

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Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Keith, Thank-you so much for this lovely review. It sounds like you had a great stay and enjoyed all the facilities we have on offer. The grand staircase is amazing isn't it? We love showing it to our guests! Thanks again for your time Keith and we look forward to welcoming you back soon. Kind Regards, Jane More

Sydney, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

Good hotel, great staff that make up for other limitations. Location could be better. You feel the railway a little, rather than hear it. Strange feel due to layout/design. Rooms are large, but feel sparse. Needs more variety and better ambience at bar/restaurant.

Review collected in partnership with Accorhotels.com

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Additional Information about Grand Hotel Melbourne - A Member of the MGallery Collection

Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne
Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Business Hotel in Melbourne
#44 Luxury Hotel in Melbourne
#59 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hotel Melbourne - A Member of the MGallery Collection 4.5*
Official Description (provided by the hotel):
Centrally located adjacent to Southern Cross station and close to Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. The Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 103 spacious suites, a pool, spa, gym, library and hidden garden. ... more   less 
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