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All 170 Melbourne hotels

Grand Hotel Melbourne - A Member of the MGallery Collection

5.0 of 5 Hotel   |   33 Spencer St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Grand Hotel Melbourne - A Member of the MGallery Collection
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Ranked #50 of 170 hotels in Melbourne
A recent review
5 of 5 stars reviewed 6 days ago
Helen C Canberra
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1,067 people have reviewed this hotel

Traveler rating
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    166
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161
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Canberra
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My most recent stay was the night of 23 August 2014, in town for a footy match. I always ask for a studio - sixth floor, with balcony. I keep coming back to this hotel for a few reasons: the building itself (old, huge and full of character), location (corner of Spencer and Flinders is perfect), and the service is... More

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Helen, Thank-you for this amazing review - we are very pleased to be your favourite Melbourne hotel! We look forward to welcoming you back very soon. Kindest Regards, Jane Moroney General Manager More

Auckland, New Zealand
Contributor
12 reviews 12 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed 5 nights and the hotel lived up to expectations. The room was very spacious and clean and the bed comfortable. The kitchen was an added bonus especially with the full size fridge. The shower was great and the bathroom was a good size. We had breakfast at the R & B which was delicious and also a couple of... More

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear KC01, Thank-you for this fantastic review. I am so glad to hear that you had a great stay and our services and location suited your needs so well. We look forward to seeing you at the Grand Hotel again soon. Best Regards, Jane Moroney General Manager More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was in a great location for us to go back and forth from as we enjoyed Southbank and the Home Show. Staff were very helpful and breakfast was very enjoyable in the restaurant. Long passages!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Debra, Thank-you for the wonderful review! I'm glad to hear that our location suited your needs whilst in Melbourne. We look forward to seeing you again soon. Kind Regards, Jane Moroney, General Manager More

Sydney
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times before and usually give it 5 out of 5 but this time I couldn't as the spa and heated swimming pool were not operational for the whole 5 days I was there. This is a big disappointment as this was the main reason I stayed here on this occasion, if I'd known... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Bigtones25, Thank-you for your review and I am glad to hear that (normally) we are 5/5. I am sorry about the pool situation during your recent stay. It was a gas supply issue and we had to get council approval before we could turn it back on, which caused an unexpected delay. I am pleased to advise that is... More

Canberra, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Staying at the Grand has always been our hotel of choice ever since our first visit back in the late nineties. We love the charm of the old building, the high ceilings and long wide hallways. It is starting to look a little tired now and a refurb is underway; not that you would know it as it is always... More

Was this review helpful? Yes 1
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Denise, Thank-you for your very kind review - we are delighted that you had a great stay and have done for many years. We are undergoing a quiet refurbishment and I do hope you will try a new deluxe room on your next stay. We have tried very hard to keep them elegant but contemporary. Thank-you again for your... More

Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed her for my sisters wedding in December, check in was a breeze, friendly helpful staff who were knowledgeable about the local area and lent us a 'MyKey' card for public transport that we just topped up to get around and returned to reception on check out. The room was stunning, while it backed on to the railway you couldn't... More

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Tajh84, What a wonderful review - thank-you so much! We are thrilled that you had such a good stay, and we look forward to seeing you back at the Grand Hotel again soon! Best Regards, Jane Moroney, General Manager More

Bacchus Marsh
Contributor
16 reviews 16 reviews
14 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night in April while attending a wedding in Melbourne city. Having stayed t The Grand a few times previously we had no hesitation in returning. As usual check-in was a breeze and our room was lovely...clean, tidy and very well presented. The Grand is in a very central location with easy access to public transport... More

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Martianmowing, Thank-you so much for the lovely review - we are delighted to hear that you had a great return visit to the Grand. We look forward to welcoming you back soon. Best Regards, Jane Moroney, General Manager More

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Additional Information about Grand Hotel Melbourne - A Member of the MGallery Collection

Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Melbourne - A Member of the MGallery Collection 5*
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Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne

139 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 On the Beach Hotel in Melbourne #35 Romantic Hotel in Melbourne #40 Business Hotel in Melbourne #47 Luxury Hotel in Melbourne #62 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Centrally located adjacent to Southern Cross station and close to Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. The Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 103 spacious suites, a pool, spa, gym, library and hidden garden. ... more   less 
Number of rooms
103

Questions & Answers

Questions? Get answers from Grand Hotel Melbourne - A Member of the MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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