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All 170 Melbourne hotels

Grand Hotel Melbourne - A Member of the MGallery Collection

4.5 of 5 Hotel   |   33 Spencer St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Grand Hotel Melbourne - A Member of the MGallery Collection
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Ranked #52 of 170 Hotels in Melbourne
A recent review
5 of 5 stars reviewed yesterday
Shane M Mooloolaba, Australia
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1,072 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Mooloolaba, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I would like to thank the staff at the Grand for a wonderful experience in Melbourne last week. We loved everything about it. We had no idea where to stay in Melbourne, so we booked through Flight Center. They advised us to stay at the Grand, after everything was booked, I did notice some people had issues with either trains,... More

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Melbourne
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband booked this hotel for a night out on the town to complement our Les Miserables experience. The Grand is in an excellent location for those arriving into Melbourne by train - stone's throw from Southern Cross station. We had a loft style room. While it had been refurbished it lacked the elegance that this grand old dame deserves.... More

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Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great Hotel with great service, good hotel for singles and families. Great location in the CBD only a few minutes walk to the Casino and restaurants. Trams running straight out front of hotel and Spencer Street Station next door.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Leanne B, Thank-you so much for this great review; we are delighted that you had an enjoyable stay. We look forward to seeing you at the Grand Hotel again soon. Kind Regards, Jane Moroney - General Manager More

Canberra
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My most recent stay was the night of 23 August 2014, in town for a footy match. I always ask for a studio - sixth floor, with balcony. I keep coming back to this hotel for a few reasons: the building itself (old, huge and full of character), location (corner of Spencer and Flinders is perfect), and the service is... More

Was this review helpful? Yes 1
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Helen, Thank-you for this amazing review - we are very pleased to be your favourite Melbourne hotel! We look forward to welcoming you back very soon. Kindest Regards, Jane Moroney General Manager More

Auckland, New Zealand
Contributor
13 reviews 13 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 5 nights and the hotel lived up to expectations. The room was very spacious and clean and the bed comfortable. The kitchen was an added bonus especially with the full size fridge. The shower was great and the bathroom was a good size. We had breakfast at the R & B which was delicious and also a couple of... More

Was this review helpful? Yes 1
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear KC01, Thank-you for this fantastic review. I am so glad to hear that you had a great stay and our services and location suited your needs so well. We look forward to seeing you at the Grand Hotel again soon. Best Regards, Jane Moroney General Manager More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was in a great location for us to go back and forth from as we enjoyed Southbank and the Home Show. Staff were very helpful and breakfast was very enjoyable in the restaurant. Long passages!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Debra, Thank-you for the wonderful review! I'm glad to hear that our location suited your needs whilst in Melbourne. We look forward to seeing you again soon. Kind Regards, Jane Moroney, General Manager More

Sydney
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel many times before and usually give it 5 out of 5 but this time I couldn't as the spa and heated swimming pool were not operational for the whole 5 days I was there. This is a big disappointment as this was the main reason I stayed here on this occasion, if I'd known... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Jane M, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review

Dear Bigtones25, Thank-you for your review and I am glad to hear that (normally) we are 5/5. I am sorry about the pool situation during your recent stay. It was a gas supply issue and we had to get council approval before we could turn it back on, which caused an unexpected delay. I am pleased to advise that is... More

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Additional Information about Grand Hotel Melbourne - A Member of the MGallery Collection

Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hotel Melbourne - A Member of the MGallery Collection 4.5*
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Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne

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