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All 188 Melbourne hotels

Grand Hotel Melbourne - A Member of the MGallery Collection

4.5 of 5
33 Spencer St., Melbourne, Victoria 3000, Australia
Hotel amenities
Grand Hotel Melbourne - A Member of the MGallery Collection
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76%
Ranked #36 of 188 hotels in Melbourne
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785 reviews from our community

Traveler rating
    271
    344
    119
    34
    17
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Families
113
 
Couples
376
 
Solo
87
 
Business
156
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
3 of 5 stars Reviewed June 17, 2013 NEW via mobile

Arrived after an 8 hour drive to them not being able to find my booking. finally got the booking sorted then went up to my room, had 3 bags with me and although there were porter trolleys at the front no one bothered to help, they also didn't tell me how to turn on the electricity in my room so... More

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A TripAdvisor Member
4 of 5 stars Reviewed June 16, 2013 NEW

This hotel is at an excellent location and has a great breakfast. It is also quiet and the rooms are roomy. The only downside I found was the service - I stayed three nights but complained about the TV remote not working properly on two occassions. This was not rectified before I left. I would still recommend this hotel for... More

Review collected in partnership with Accorhotels.com

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Brisbane, Australia
2 reviews
5 of 5 stars Reviewed June 15, 2013 NEW

We enjoyed another pleasant stay at this beautiful hotel. Room very comfortable with the added benefit of kitchen facilities. The only negative was there weren't any face washers, sewing kit, shower caps supplied but the cleaning person seemed who seened overworked and had to rush through the cleaning of the other rooms to finish. I assumed that this was probably... More

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Charlton
1 review
5 of 5 stars Reviewed June 14, 2013 NEW

Had a wonderful time, service was friendly and helpful. Location was excellent, went to the football at Etihad and then on to the Crown. Central to both. Easy to get to from the freeway and to get back onto the freeway. Only problem, I'm 6ft tall. Clean the top of your fridges-Filthy.

Review collected in partnership with Accorhotels.com

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A TripAdvisor Member
5 of 5 stars Reviewed June 13, 2013 NEW

The Grand Hotel is indeed grand in space & style! Our stay here was wonderful; great location close to shops, restaurants & cafes, transport & the waterfront. Our room was excellent as was the friendly, helpful service & delicious food. The comfiest of beds & a complimentary bottle of bubbly to celebrate our anniversary topped off the relaxing atmosphere -... More

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Melbourne, Australia
1 review
3 of 5 stars Reviewed June 12, 2013 NEW

Booked a two night stay in a studio 1 king bed. Hotel is right next to the railway line and our room was on the 6th floor overlooking the railway line. Our room was nothing like the picture, not even a king bed, no couch, at the end of a very long walk from the elevator and small. We were... More

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Sydney, Australia
1 review
2 of 5 stars Reviewed June 11, 2013

Putting the same 'self rated' star rating on this hotel as Crown Towers, Crown Metropol, Grand Hyatt and the Hilton (just to name a few) is pretty offensive. This hotel is in DIRE need of renovation, smoking rooms have an impact on the rest of the floor (should not be allowed), water pressure is poor and rooms 'away from the... More

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Christchurch, New Zealand
1 review
4 of 5 stars Reviewed June 11, 2013

Another great stay at the Grand love the big King Size bed although did miss not having table and chairs for dining as we have had on previous stays. The new winter menu in dining room looked good although the only meal we ate in was breakfast which was delicious. The natural products for showering and shampoing and conditioning hair... More

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Brisbane
1 review
5 of 5 stars Reviewed June 11, 2013

A wonderful Hotel, Great position, Service was great as always( our sixth visit), Friendly service from Arthur and others on the front desk and the young lady looking after the breakfast area. The quality and value of the breakfast menu was the best we have had over the years. also the dinner menu and service was terrific.

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Sydney, Australia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 10, 2013

Grand Hotel Melbourne has a lot of history behind it. It used to be the old railway administration building. We rented a studio 1 king bed apartment and were pretty impressed. The room was big with the bedroom being on a loft. The ground level was a small-ish kitchen, a round dining table and a living room with a sofa... More

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See 2 more reviews by kevinleng for Melbourne
 
 
 
 
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Additional Information about Grand Hotel Melbourne - A Member of the MGallery Collection

Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne
Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotels in Melbourne
#33 Family Hotels in Melbourne
#34 Business Hotels in Melbourne
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Centrally located adjacent to Southern Cross station and close to Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. The Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 103 spacious suites, a pool, spa, gym, library and hidden garden. ... more   less 
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