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Crown Towers

5.0 of 5 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Crown Towers
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Crown Towers
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1,111 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Crown Towers
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Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed September 25, 2012

Stayed at Crown Towers for 3 nights for our 25th wedding anniversary, what a great experience, fantastic service, great room and perfect position with all the restaurants, bars and casino. can't wait to return.

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Hobart, Australia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 23, 2012

Well worth the cost to spoil yourself. The location is excellent and the facilities are top notch. Make sure you visit the spa as it is superb. Plenty of choice for restaurants unless you want to experience the top grade room service. From the moment we checked in until we left we were made feel special, we will definitely be... More

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 20, 2012

Crown whilst quite expensive is always fantastic! We have been choosing to stay at this hotel since it opened and every time we travel (usually a few times each year) it is always great. The rooms are extremely comfortable and all stafff from front desk, housekeeping to room service are always friendly and efficient. Keep up the good work!

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Melbourne
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 19, 2012

This is hands down the best hotel in Melbourne. I have stayed in many of Melbournes hotels but i believe that this one ticks all the boxes. If you want to fell like a Princess for the night, stay here! The rooms (even the base rooms) are decadent, well appointed and have a great vibe to them. The beds &... More

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Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 16, 2012

If you want to feel spoilt then stay a few nights. The beds are very comfortable and the finish in the rooms is luxurious to say the least. My only disappointment was an abrupt waitress in the bar - apart from that would highly recommend the hotel.

Was this review helpful? Yes 1
Cambridge, England, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 15, 2012

I love this hotel, I visit Australia once a year to visit family. This hotel is pure luxery, with tv's in the bathroom, dressing room area, stunning decoration, the best bed I've ever slept in and the best view over Melbourne. This is just a standard room. It is expensive but you can normaly find some excellent deals, would deffinatly... More

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New Zealand
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 15, 2012

After half a dozen stays here I can still say that Crown Towers is one of the best hotels I have ever stayed in. The lobby, common areas and rooms are stunning, particularly since the rooms were refurbished. The beds are very comfortable with lovely quality linen and pillows. Gorgeous bathrooms with TV, dressing room, mini bar and large windows... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for sharing your experience after your recent stay at Crown Towers. It was great to read that you enjoyed the Hotel as much as you did and I trust you had an enjoyable birthday visit. You must be one of the first to have experienced the newly refurbished and reopened pool and spa, which really look fabulous and... More

Daylesford
Contributor
16 reviews 16 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 14, 2012

We loved staying at Crown Towers, the room was stunning and luxurious - and that was only a 'standard' room. I've seen much friendlier reception service in my time, not to say it was bad service, but they could at least smile and ask if we enjoyed our stay perhaps? We had breakfast in our room - amazing food and... More

Was this review helpful? Yes 1
Sydney
Contributor
15 reviews 15 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 12, 2012

These are the best 'standard' rooms we have every stayed in. We generally try to book club or executive level rooms when we travel, but the prices at Crown were just too expensive to justify. So I took a gamble and booked the most basic room on offer, asking for a nice view. WOW. The room was huge and luxurious.... More

Was this review helpful? Yes 1
Sydney
Contributor
20 reviews 20 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 10, 2012

This hotel recently underwent extensive refurbishment. Whilst the Spa area was still closed, the rooms and restaurants as well as all public areas are up to the standard you expect from a five star hotel. However, one expects five star service in a five star hotel with five star prices. This, alas, was lacking. Reception staff were efficient but no... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for sharing your experience after your recent stay at Crown Towers. While I was happy to read that you found the refurbished areas as you would expect them to be, I regret the shortfalls in the service experienced and the product offering and have shared your comments with the relevant managers for their review. We constantly strive to... More

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Additional Information about Crown Towers

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crown Towers 5*
Number of rooms: 482
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Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne

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