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Crown Towers

5.0 of 5 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Crown Towers
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Crown Towers
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1,138 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Crown Towers
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Melbourne, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2012

My husband and I are regular visitors to the 3 Crown Hotels despite living in Melbourne. They cater for all types and budgets. But for quality and service you simply cannot pass Crown Towers. We were only booked for one night (Saturday) and were lucky enough to be upgraded from a Premier Club Suite to a Villa on check in.... More

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Sydney
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 21, 2012

Overnight stay at Crown - Room was spacious and beds were heavenly to sleep in..Breakfast in conservatory was AMAZING!!!!!!!! Also had hair done at the Spa and will make special trip down from Sydney again cause LISA was amazing...Had dinner at Spice Temple and to be honest was left very disappointed. Having said this when I received a survey to... More

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Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2012

We spent last week-end at crown Towers and were blown away by across the board exceptional service and pleasantness by each and every staff member we came across. We have never before experienced this in our lives. I dont know how they do it. We will be back.

Was this review helpful? Yes 1
Brisbane
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 17, 2012

We stayed in an Executive Suite which is quite the luxurious experience. The suite has a separate living area and desk area plus bar, closed off by large double doors from the bedroom. Then there is also a walk-in robe and a magnificent, large bathroom complete with separate toilet, shower and bathtub. There are 3 TVs, one in the living... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for your comments after your recent visit to Crown Towers. It was a pleasure to read that you enjoyed the stay as much as you did and I appreciate your kind comments about both the service and the property itself. A lot of work has gone into the renovation and continuous upgrade of the facilities and it is... More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 14, 2012

Fantastic service by Eunice Yu and her team at the Crystal Club to ensure each stay at Crown is memorable and comfortable. Concierge and Bell Desk provide excellent service and cater exceptionally well for guests during the Spring Racing Carnival. Only two complaints - Housekeeping department are not particularly thorough in tidying the room and there have been a number... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for your feedback after your recent stay at Crown Towers. It was a pleasure to read your kind comments about the Crystal Club and the Concierge and Bell staff. We have shared these with the relevant managers for recognition within their teams. I appreciate your feedback relating to the Housekeeping experience and also the quality of the Room... More

Sydney, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 14, 2012

Travelling from work can be tiresome and lonely and leaves you wishing for those home creature comforts. But not at the Crown Towers! The room was spa actions, comfortable with all amenities required, comfortable bed, fantastic bathroom and shower, and a view worthy of photos. The food I experienced both in the Conservatory and during the conference was excellent! Loved... More

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Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2012 via mobile

Usually my partner and I stay at crown metropol but thought hey why not try crown towers as they provide a bath tub at a reasonable rate. Was blown away with the room. Just beautiful. Cosy and clean. The view was amazing which wasnt realised until we woke up the next morning and there it was. Probably best sleep ever... More

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england
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 11, 2012

fantastic hotel on the river yarra,spotless,great staff,fabulous casino and great eating within the complex,would highly recommend to anyone.we would recommend rhumbas on the complex,really good food and not expensive.Worth getting a room overlooking the river.

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Melbourne, Victoria, Australia
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 10, 2012

Great stay. We stayed on the 22 floor in a Premier Club suite and I must say the view is amazing. Very spacious and all you can expect from a 5 star Hotel. The spa and salon were ten out of ten. Walked out of there relaxed and pampered. Facilities were great and modern. By far the best Hotel so... More

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melbourne
Contributor
12 reviews 12 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 6, 2012

Great stay for my son's graduation close by. Check in ordinary in that you line up like you are at an ATM. Bags brought to room promptly and room itself great. The best part for us was the amazing pool and gym. Late check out great but costs $90 for 3 hours. Check out slightly worse than checkin. Really need... More

Was this review helpful? Yes 1
MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for your comments after your stay at Crown Towers. I was happy to see that you enjoyed the room, along with the pool and gym. Your comments about the busy reception are appreciated and have been shared with the relevant team for their attention. I do hope this did not cause too much of a delay for you.... More

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Additional Information about Crown Towers

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crown Towers 5*
Number of rooms: 482
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Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne

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