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All 169 Melbourne hotels

Crown Towers

5.0 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia (Southbank)
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Ranked #2 of 169 Hotels in Melbourne
A recent review
4 of 5 stars Reviewed October 16, 2012
IntrepidVoyager Canberra, Australia
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Crown Towers
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Canberra, Australia
Top Contributor
51 reviews 51 reviews
42 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed October 16, 2012

I stayed here on business, alternating with another hotel, for 3 months. The first thing to note is that the hotel is part of a huge casino complex so is full of expensive and not so expensive shops and restaurants as well as the casino itself. Consequently it plays to mass tourism which no doubt has an effect of service... More

Was this review helpful? Yes 2
MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for your feedback after your very frequent visits of late. We certainly appreciate your ongoing custom. I am sorry for the non/smoking room issues and appreciate your comments relating to the cost of breakfast, which is a common challenge with a buffet for light eaters. This feedback has been shared with the relevant managers. Your security is paramount... More

Australia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 13, 2012 via mobile

Stayed on a Friday night. Was not impressed by our check-in person, he was not friendly and did the bare minimum to ensure our stay was pleasant. He did not offer us any upgrade or ask if we wanted to add breakfast. When I quizzed him as to why he had not done this his excuse was it is a... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for your feedback after your recent stay at Crown Towers. I was disappointed to read of your experience on arrival and have shared your comments with the Front Office Manager and Housekeeper for investigation and follow up. In regards to upgrades, we don’t generally attempt to up-sell guests or sell breakfast on arrival as a standard, as it... More

Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2012

An excellent weekend away. I travelled with my husband and son to melbourne for the long weekend, decided to stay at the Crown Towers, what an excellent choice! It is a great hotel, service is second to none, valet parking (felt very spoilt), very comfy rooms, gorgeous bathroom with built in TV over the bath (greatly enjoyed by my son... More

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Wangaratta
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 10, 2012

I recently stayed at the Crown with my 9 year old daughter for a girls weekend. The room was lovely, the bathroom was gorgeous. My daughter very much enjoyed her bubble bath whilst watching dedicated bathroom TV. We had a walk in robe that is ideal for keeping cases, shoes etc out of your sleeping area. I loved that the... More

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Melbourne
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 9, 2012

My girlfriend & I are from Melbourne and wanted to have a little getaway over a long weekend. We had never stayed here before and decided to try it. It was in our opinion the best hotel in Melbourne - definitely gave us the R&R we needed! Pros: - Incredibly luxurious rooms. Spa bath, little TV above the bath, huge... More

Was this review helpful? Yes 1
Melbourne - Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 9, 2012

I had the pleasure of staying in a newly refurnished Half Floor Presidential Villa located on one of the top floors of Crown Towers. In one word, the villa is enormous! though despite its size still felt like a elegant penthouse with gorgeous touches throughout including fresh flowers, plush cushions and a blend of marble and wood panels which creates... More

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Melbourne
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 7, 2012

Enjoyed staying here for 2 nights in October with family. When we checked in our first room reeked of cigarettes so we were given another room immediately. Choice of restaurants within the complex made it pointless leaving the facility. We ate at the Conservatory on the first night and then at Emporio della pasta the second night. The refurbished Conservatory... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for your comments after your recent stay at Crown Towers. I was disappointed to read that you were allocated a smoking room on arrival and apologise for this misunderstanding. Your comments relating to the busy front desk have been shared with the manager concerned. I suspect this may have been a weekend arrival when we often see everyone... More

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 5, 2012

I love staying at the Crown - stayed in the crown towers in a suite. Checkin was quick and easy nothing amazing but all i care about is not having to wait in line and getting the room i paid for which i did. I booked over grandfinal weekend (without realising) and probably paid a bit more for it than... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2012 via mobile

I booked 2 nights in the premiere suite where I could get ready for my wedding that morning, then come back with my new husband for a romantic wedding night. The room was lovely and bathroom was very impressive however, being a nervous bride, I checked whether Crown could facilitate parking for my florist, makeup artist and limo just for... More

Was this review helpful? Yes 1
MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for your feedback after your recent stay with us at Crown Towers. Valet parking is charged at $50 per vehicle and we do offer self-parking options within the complex, should a guest choose to self-park, as many do. I am sorry that your limousine driver was not able to wait indefinitely on the hotel drive although with many... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 5, 2012

If you are looking for wow factor, this is the hotel you are looking for. Everything from the lobby to the room are very luxurious. I have stayed in various chain 5 star hotels, Crown towers simply stood above the rest. Or perhaps is it a 6 star? Price wise, it is very expensive. Breakfast was $70, Vallet parking was... More

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Additional Information about Crown Towers

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Crown Towers 5*
Number of rooms: 482
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Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne

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