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All 171 Melbourne hotels

Crown Towers

5.0 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia (Southbank)
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91%
Ranked #2 of 171 hotels in Melbourne
A recent review
5 of 5 stars Reviewed August 14, 2012
boats01 Launceston, Australia
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1,007 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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There are newer reviews for Crown Towers
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Launceston, Australia
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 14, 2012

Wow! Amazing! Loved it! As soon as we arrived the staff were very attentive and friendly without being over the top. The front bell desk were polite and there was no problem in them checking our luggage in early before our room was ready etc. The room is a nice size, reasonably spacious and the beds are so comfortable. I... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 13, 2012

I stayed here with a friend on a Sunday night (it was cheaper on a Sunday night!). From the moment you check in the service is exceptional. We entered our room which was really quite big for a hotel room and had a lovely view of the city, the bathroom was amazing complete with a deep bath with a TV... More

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Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 12, 2012

We finally had our first stay at Crown Towers for my wife's birthday. And it was worth the wait. On check in we got upgraded, for a minimal additional charge to a suite that had a separate lounge and bedroom, two flatscreen TV's, a huge bathroom with a TV over the bath. Staff were very friendly and welcoming and couldn't... More

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Perth
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 7, 2012

We stayed on the Crown Towers recently using a gift certificate and adding some money to also get access to the Crystal Club. The hotel is in a great location and the foyer is beautiful - very luxurious. We had dedicated check in at the Crystal Club on the 3rd floor and this, along with the valet parking was all... More

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Perth
Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 6, 2012 via mobile

Had a fantastic stay over 2 nights in a deluxe room. Check in was seamless. We had a bottle of verve in our room which was not meant for us (turned out the original occupants were upgraded) I mentioned it to our bellman when he delivered our bags. He took it away an thanked us for our honesty. Minutes later... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2012 via mobile

My partner and I stayed at Crown for his 30th birthday celebrations. We bought the room on Wotif, the package included buffet breakfast and access to the Crystal Club lounge. I highly recommend this package. The lounge has a food buffet which is open in the afternoon at no extra charge. You can help yourself to entree like foods and... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for your feedback after your recent Crown Towers visit and birthday celebrations. Your comments regarding the luggage delay and the individual that checked you in have been shared with the team, for their attention. I appreciate the opportunity this affords us to improve our services for future guests. It was a pleasure to read of your experience in... More

Sydney, Australia
Top Contributor
80 reviews 80 reviews
26 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed August 4, 2012

This hotel just never disappoints. Great location on the river with super view of the redeveloped riverfront and city, also the fire surge event at night. The foyers are huge but marble and glass in every direction. Added bonus of great shopping and restaurant access along the riverbank and close to the convention centre. The Tower complex is always so... More

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Melbourne, Australia
Top Contributor
80 reviews 80 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 4, 2012

Our 3rd stay here and we have loved it every time! Service and facilities are top notch, and the room was beautiful! Nothing like sitting in your bay window on the 16th floor enjoying the sights of Melbourne down below. Bed was really comfortable and the furnishings are top notch! We enjoyed the Crystal Club which was so generous with... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 28, 2012

Fantastic hotel! Excellent rooms, great service, awesome food and very centrally located. Also, as it's within the casino facilities, there is so much to do that you really don't have to leave the facilities. I absolutely love the rooms, very high quality. Keep up the good work!

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Melbourne, Victoria, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2012

have stayed at a few of melbournes best but this was the best so far only fault i could really find was the carpet in the rooom was over due to be replaced....................................................................................................

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

I was very happy to read that you found Crown Towers to be the best Hotel you have stayed with in Melbourne. Our carpets are replaced on an ongoing basis and I thank you for bringing this to my attention. We look forward to seeing you again. Kind regards, Andrew Cairns General Manager Crown Towers More

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Additional Information about Crown Towers

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Crown Towers 5*
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Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Melbourne #2 Spa Hotel in Melbourne #2 On the Beach Hotel in Melbourne #2 Business Hotel in Melbourne #3 Romantic Hotel in Melbourne #7 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Crown Towers sets the benchmark for luxury hotels in Australia.Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.- Winner of the 2011 Hotel Management Awards for the ‘Best Luxury Hotel’ title.- Winner of the 2010 Australian Gourmet Traveller Travel Awards for Nesspresso’s ‘Best Large Luxury Hotel’.- Winner of the 2009 Hotel Club annual awards for both the Best Luxury Hotel and Best Service Hotel in Victoria. ... more   less 
Number of rooms
482

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