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All 170 Melbourne hotels

Crown Towers

5.0 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia (Southbank)
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Ranked #2 of 170 hotels in Melbourne
A recent review
5 of 5 stars reviewed yesterday
Jenny D
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1,048 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
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English first
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Still our favourite hotel in Melbourne. Pros: Great facilities available for guest, we enjoyed the large heated indoor pool. The room was very spacious, clean and luxurious. The walk in wardrobe was such a bonus. Bathroom and hotel amenities were excellent. Cons: Noisy foyer on the weekends.

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London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent first class service all round, yes it can be busy and relatively expensive but equally great location and good value for money. Stayed 3 nights on our first ever family trip to Australia, room was all we wanted, plenty of space large beds to sleep off the jet lag and the bathroom, well almost lost the family in there!... More

Was this review helpful? Yes 1
Melbourne
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel lost a star from me because their reception staff does not even greet you with a smile. I’ve received friendlier services at 3 star hotels. But I’m beginning to see a trend in four to five star hotels that this is a common occurrence. The advantage of staying in crown towers is the convenience of having a variety... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After an exhausting driving trip from Darwin this was the last Hotel that we were to stay in before we caught the Spirit back to Hobart. Checked in to be told we had been upgraded to a suite on the 5th floor ! It was wonderful could not have asked for a better way to finish our holiday , total... More

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Sydney, New South Wales, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel looks quite fantastic from the lobby, and the facilities such as gym, and pool, will definitely leave an impression on you. As this is part of the Crown casino Southbank, there are lots and lots of options for food.. The price however, is quite steep. I stayed for a business trip and unfortunately couldn't book a single room,... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Thank you for your comments after your recent stay at Crown Towers. While I was happy to read that you were impressed with our facilities, I was very concerned to hear that your room had both lighting and housekeeping issues. Thank you for alerting us to those. Your comments have been shared with the relevant managers for follow up and... More

Leongatha, Victoria, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Having stayed in a few fancy hotels in Melbourne, I was really let down with this one, I discovered that my refrigerator didn't chill much, the sink on the right hand side didn't let water out and the noticed the drawers knobs were loose. The light switches need to be updated as they aren't easy to operate in the dark.... More

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Toowoomba, Australia
Top Contributor
60 reviews 60 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Crown Towers one week ago just for one night & we cannot wait to return. I have stayed in numerous hotels around the world including the Langham chain & the Ritz in London & Crown Towers beats them all. The hotel is fabulous! There is everything you could possibly need nearby (restaurants, shops, transport). The lobby... More

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed in the penthouse suite and it was amazing!! It is huge and is equipped with its own dining room, lounge room, study, two bathrooms and bar! Not to mention the walk in robe is the size of a master bedroom!! The butler was at our beckon call 24/7 and he was fabulous! Can't wait to stay in that very... More

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Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We book a premier suite at the Crown Towers whenever we stay in Melbourne and thoroughly recommend it to anyone contemplating visiting there.It is conveniently situated and the facilities are absolutely world class.The shopping in Melbourne is great and the sporting arenas are not too far away.

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Perth WA
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked an overnight package as we had one night stopover before an international flight, which included Valet Parking and Breakfast. Excellent value. The rooms are lovely, bed comfortable and the bathrooms are fabulous. A really lovely design and really private - which I know sounds weird in a bathroom with only 2 people sharing - but important (in my... More

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Additional Information about Crown Towers

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Crown Towers 5*
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Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Melbourne #2 On the Beach Hotel in Melbourne #2 Spa Hotel in Melbourne #2 Luxury Hotel in Melbourne #3 Romantic Hotel in Melbourne #6 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Crown Towers sets the benchmark for luxury hotels in Australia.Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.- Winner of the 2011 Hotel Management Awards for the ‘Best Luxury Hotel’ title.- Winner of the 2010 Australian Gourmet Traveller Travel Awards for Nesspresso’s ‘Best Large Luxury Hotel’.- Winner of the 2009 Hotel Club annual awards for both the Best Luxury Hotel and Best Service Hotel in Victoria. ... more   less 
Number of rooms
482

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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