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All 170 Melbourne hotels

Crown Towers

5.0 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia (Southbank)
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Ranked #2 of 170 Hotels in Melbourne
A recent review
5 of 5 stars reviewed yesterday
2ys Melbourne Australia
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1,075 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
Date | Rating
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English first
Melbourne Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Escape reality and let yourself be spoilt. We kick in the extra to stay in crystal club rooms - love the drinks, good breakfast and really lovely place to sit. Do as much (restaurants, gambling, shopping) or as little (3 movies and room service- seriously). Excellent service from the doormen to the checkout.

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Sydney
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is fabulous! It is built so well that you always get a good night sleep here. No noise from neighboring rooms, no slamming doors, no noise from the street below. Its just a great hotel and well worth the cost.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I booked the room a couple of months ago on a Wotif special to celebrate the anniversary of when my partner and I met. Just an overnight stay. We ended up having such a lovely time - never treated like we were 'budget' customers. From the smooth check-in at Crystal Club, the follow-up phone call to let us know our... More

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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Highly recommended luxury stay for families. Luxurious rooms with all the bells and whistles. Twin room great for young families. Very spacious. Great views too. Arguably the best pool and gym + tennis court. Shallow area of pool is safe for kids. Very good service. Parking is a bit hectic. Good location with wide choice of food from high end... More

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Luxembourg City, Luxembourg
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed 2 nights at Crown Towers in Melbourne in September 2014. Although we had some doubt about the ability of this hotel to meet 5 stars criteria (cheap and fake Vegas casino hotel syndrom), we were truly delighted with our stay. The hotel is part of a gigantic and hyperactive complex full of shops, restaurants, gambling machines and obviously... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location on Southbank, close to restaurants along the river, theatres and galleries. Public transport outside lobby door and taxis always available. Walking distance to CBD. So excellent for business travellers, shopping and sight seeing close for holiday.

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Auckland, New Zealand
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I'll start with the few positives: the presentation of the place is stunning. From the minute you walk in you feel like you're in luxury. The rooms are massive and beautiful with one of the best bathrooms I have ever seen (the tv in the bath is a great selling point). There is a lot to do in the crown... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Dear Coca7103, I write in response to the detailed review you provided us with following your recent stay at Crown Towers. We do thank you for passing on this feedback as we are always open to hearing from our guests, regardless of the nature of their experience. Regrettably, you have noted several areas of concern with your stay and I... More

Melbourne, Victoria, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I checked in Saturday 6th of September around 3pm and ended up checking out by 7pm and going to stay at The Langham instead where I was treated as a guest, not a booking number. This was my 5th stay at this hotel and the service standards were excellent during my previous stays and was made to feel welcome from... More

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MrAndrewCairns, General Manager at Crown Towers, responded to this review

Dear MsKaya2014, Thank you for providing us with your detailed feedback following your recent stay at Crown Towers. Whilst I was pleased to read that you had experienced excellent service on your four previous stays with us, I am extremely disappointed to read that there were aspects of your stay that were below par. Please be assured that I have... More

Auckland, New Zealand
Contributor
17 reviews 17 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here in March while on holiday in Melbourne. Transportation is easy ... Take a tram from outside the Crown right to the zoo (get your Myki card from the concierge!). Great location on Southbank. We had the huge swimming pool to ourselves while there ... Our children (aged 3.5&5 years) loved it! They still ask if we are... More

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Tarrawanna, New South Wales, Australia
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel! Always have the friendliest staff, wonderful customer service, yummy room service, great facilities, it's just 100% luxury! Staying here as a child the hotel is still child friendly, suitable for all ages, all families, couples, and definitely if you're going away with friends! Very spacious rooms, lovely beds and pillows, big TVs and the bathrooms are beautiful!... More

Was this review helpful? Yes 3
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Additional Information about Crown Towers

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Crown Towers 5*
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Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne

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