We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 171 Melbourne hotels

The Victoria Hotel

3.0 of 5 Hotel   |   215 Little Collins Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)
Hotel website
Hotel amenities
Save Saved
You added The Victoria Hotel to your Saves list
The Victoria Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
65%
Ranked #82 of 171 hotels in Melbourne
A recent review
3 of 5 stars reviewed yesterday
Tracey N Adelaide, Australia
  • Reviews (1,116)
  • Photos (120)
  • Amenities
  • Q&A (1)
  • Room tips (161)
  • Location
  • More
Write a Review

1,116 people have reviewed this hotel

Traveler rating
    156
    536
    268
    81
    75
See reviews for
200
362
170
156
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Adelaide, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Small basic old hotel. Our room was very small (479) Had a nice bathroom which looked newly renovated, but house keeping did not clean the toilet. Breakfast was good, plenty to choose from, hot and cold selections, juices, coffees, teas. Very noisy air con in our room but they are all the same apparently. The Victoria Hotel was ok but... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We spent part of our honeymoon there , finding it very comfortable indeed. Great ,friendly service. The rooms outstanding. Great location. Very popular. Next time back in Melbourne ,thats where we will be heading again.

Was this review helpful? Yes
Wagga Wagga, Australia
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

In a word - noisy! The pipes squealed whenever someone, anywhere, turned on a tap. Maybe my room was the only one affected, but it was terrible. You couldn't possibly get to sleep before about midnight. And the hallway noise came in so badly that it was like someone was right next to you talking loudly. This wasn't muffled noise... More

Was this review helpful? Yes
Hobart, Tasmania, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for one night only, mid-week, to attend a concert. This hotel is in an excellent location within easy walking distance to CBD shops, theatres, restaurants & the Southbank precinct. Check-in was prompt & without fuss. Our room, whilst not big, was adequate &, newly renovated. The bathroom was of good size & modern. Reading other reviews it seems... More

Was this review helpful? Yes
GeneralManager215, Administration at The Victoria Hotel, responded to this review

Dear valued guest, Thank you for staying at The Victoria Hotel and for the good rating that you have for us. It is our pleasure to receive feedback regardless if it's good or bad. We appreciate you for understanding the inconvenience the renovations have somehow caused you. We are glad to inform you that this part of the hotel's renovations... More

Perth
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for three nights on business. The room felt comfortable, fit for purpose and well cleaned. Big television and nice new bathroom with fluffy towels. Reception helpful when we needed to print our boarding passes. I've previously stayed there many times in the 70s and 80s and it seemed kind of the same but refurbished. Value at the rate.

Was this review helpful? Yes 1
GeneralManager215, Administration at The Victoria Hotel, responded to this review

Dear valued guest, Thank you for staying at The Victoria Hotel then and now. We are proud to have patronising guests like you who never get tired of coming back and appreciating the hotel and its staff. These will be shared to the team who also never gets tired of improving the hotel's services. Once again thank you and we... More

Geelong, Australia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a great deal online which included a buffet breakfast and on arriving we discovered we also had a $20 voucher and a bottle of wine for dinner. Nice surprise. We were told in the booking details renovations were going on so no surprises there. Renovations didn't affect us at all. Friendly staff in hotel at all times, very... More

Was this review helpful? Yes
GeneralManager215, Administration at The Victoria Hotel, responded to this review

Dear valued guest, Thank you for sharing your experience at The Victoria Hotel. We do appreciate all your feedback, good or bad. These will be shared to our team who shall look into the things that you brought up. Thank you too for the good rating that you gave us and welcoming you back will be our great pleasure. Sincerely,... More

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my 2nd stay at this hotel and was not my 1st choice for this current trip as the hotel I wanted to stay at was full.The Victoria is very well situated but that is about it's only redeeming feature. The rooms are tiny and although the hotel claims they have been recently renovated they did not look any... More

Was this review helpful? Yes
GeneralManager215, Administration at The Victoria Hotel, responded to this review

Dear valued guest, Thank you for staying at The Victoria Hotel. We are sorry that you were not satisfied with your experience with us. At ibis Styles, we strive to provide excellent service to our guests and so your feedback, good or bad, is very important to us. The issues you raised will be brought to the attention of the... More

Burnie, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at this hotel. It was quite a trek from the lift to our room. The room was nice, the staff were pleasant. The cleaners were the friendliest of all.Buffet breakfast was delicious. My son loved his first stay in a hotel. A great location, close to shops, restaurants, transport & entertainment.Currently under construction, should be great... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GeneralManager215, Adminstration at The Victoria Hotel, responded to this review

Dear valued guest, Thank you for staying at The Victoria Hotel and for giving us a great rating & feedback. We are pleased to receive comments such as yours. It makes the team feel proud and strive to do more at our best. We hope to welcome you back soon. Sincerely, ibis Styles Melbourne, The Victoria Hotel. More

Geelong, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We, party of four, arrived before our room was ready, we stored our bags in the locker room ie a huge locker $5 for 6 hours use. Came back at 2, put our bags in, went to our show. After show walked to china town for dinner , de greaves lane for lunch the next day. Room was spacious, kids... More

Was this review helpful? Yes
GeneralManager215, Administration at The Victoria Hotel, responded to this review

Dear valued guest, Thank you for choosing to stay at The Victoria Hotel and for the good rating that you gave us. We appreciate you sharing your experience with us and it's nice to know that you and the kids were happy. We will be delighted to see your whole family to come back and enjoy once more. Sincerely, ibis... More

Owners: What's your side of the story?
If you own or manage The Victoria Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Victoria Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Heritage Room(15)
  • Great location(11)
  • Very good(8)
  • Staff were friendly(7)
  • Thai restaurant(5)
  • Clean and tidy(3)

Additional Information about The Victoria Hotel

Address: 215 Little Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Victoria Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com, Expedia, TripOnline SA, Travelocity, ACCOR, Priceline, Tingo, Otel, BookingOdigeoWL and Venere so you can book your The Victoria Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

120 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (105)
Viewed
Bathroom (29)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (46)
Viewed
View from room (3)
Viewed
Dining (1)
Viewed
3:54
Videos (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (7)
Viewed
Other (6)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Attractive 8-story Hotel in the heart of the city, next to Town Hall, near Flinders St. train station, shops & business center. ... more   less 
Number of rooms
464

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Victoria Hotel and other travelers.
1 question

See which rooms travelers prefer