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The Hotel Windsor

#26 of 158 Hotels in Melbourne
Certificate of Excellence
Hotel website
111 Spring Street, Melbourne, Victoria 3000, Australia
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1 room 1 guest
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4,211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (419)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (4211)
  • Mar-May only
    (1248)
  • Jun-Aug only
    (1149)
  • Sep-Nov only
    (675)
  • Dec-Feb only
    (1139)
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Melbourne
1 review
4 of 5 stars Reviewed yesterday NEW

This grand dame is still the most romantic hotel and has a gentility and warmth about it that modern hotels lack. The staff and their personal touches from the wonderful doorman to the reception desk to management make the stay here special.

Review collected in partnership with this hotel

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Brisbane, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Windsor Hotel, Melbourne, for two nights. It was one of those mystery deal things - we knew the hotel would be in Melbourne CBD and would be 4-star, but didn't know which hotel until we'd pushed the Accept button and paid. It was a thrill when we got the Windsor, I knew it was a heritage... More 

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Benalla
1 review
4 of 5 stars Reviewed yesterday NEW

A grand old lady, a little tired but great especially the service and atmosphere. Would return for another stay. The location was within easy walking distance of that red and dining. The service was exceptional, meeting all requests quickly.

Review collected in partnership with this hotel

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David P, General Manager at The Hotel Windsor, responded to this review

Dear Mr F...Francis, Thank you for your kind words and endorsement to readers. Delighted to learn that we can look forward to having the pleasure of welcoming you back again soon. With thanks, Yours sincerely, David David G.A. Perry Chief Executive Officer More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

If you want to surround yourself with heritage listed furnishings and class, don't look any further. The Hotel Windsor offers fantastic service and very comfortable heritage style rooms. The minute you step foot into The Hotel Windsor you feel welcomed and at a home away from home. Treat yourself to a special time away stepping back into the past.

Review collected in partnership with this hotel

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Melbourne, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I organised for valet parking to have my car ready at 6pm. But 6pm passed and concierge had no idea that my car was booked for that time. Apparently nobody had told them. They said I'd have to wait another 10 to 15 minutes for my car, but it turned out to be more like half an hour. So I... More 

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David P, General Manager at The Hotel Windsor, responded to this review

Dear Sir / Madam, Sincere apologies to you both for the inconvenience caused. For such an occurrence to happen once is too often yet I would be negligent if I did not point out that honestly this is the exception not the rule with our concierge team constantly winning plaudits for great service. I shall ask the team to focus... More 

Melbourne, Australia
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I booked a suit as a surprise for my partner who enjoys buildings of that era. The view was stunning; we were right opposite the Parliament House. There was no noise, although there was a Wedding happening, we did not hear any music. The furniture is slightly dated, but we thought its adding to the charm of the building. The... More 

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David P, General Manager at The Hotel Windsor, responded to this review

Dear Ms D…Dijana, Thank you for your charming review and endorsement to readers. Delighted that your surprise for your partner proved to be such a hit. You clearly chose your suite well. Hoping to have the pleasure of welcoming you both back again soon. Yours sincerely, David David G.A. Perry Chief Executive Officer More 

Hughes
1 review
5 of 5 stars Reviewed 3 days ago NEW

It is understood and accepted why your restaurant is not open on Mondays and Tuesdays. However, surely you could include some of these wonderful dishes on the room service menu. On Tuesday evening 25 August 2015, I advised reception that I required our luggage to be picked up at 6:00 am. However, at 6:05 am I called reception, as our... More 

Review collected in partnership with this hotel

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David P, General Manager at The Hotel Windsor, responded to this review

Dear Mr & Ms K…Robert & Pauline, Apologies for the challenges presented and thank you for your advice on the wonderful restaurant food making its way onto the room service menu on Mondays and Tuesdays. This may be a bit challenging yet we can always review and see what is possible. Hoping to have the pleasure of welcoming you and... More 

Melbourne
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were very thrilled at the spaciousness of our Superior room - making my Partner's 75th Birthday something for his memories - and the Birthday card and sweet treat from The Hotel Windsor made his day

Review collected in partnership with this hotel

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David P, General Manager at The Hotel Windsor, responded to this review

Dear Ms S…Violet, Thank you for your kind words and most generous endorsements following your partner’s 75th Birthday celebration. Hoping to have the pleasure of welcoming you both back for many more celebratory stays in the months and years ahead. With thanks and best wishes, Yours sincerely, David David G.A. Perry Chief Executive Officer More 

USA
1 review
4 of 5 stars Reviewed 4 days ago NEW

After having a flight cancel on us out of the US and arriving without our bags, thank goodness for a comfortable room, great room service and bathrobes. We survived the first 24 hrs in style. Phyrne Fisher stayed here too, which is just down right fun :-)

Review collected in partnership with this hotel

Was this review helpful? Yes
David P, General Manager at The Hotel Windsor, responded to this review

Dear Sir / Madam, Thank you for your kind words and most generous endorsements. The team will be thrilled as it can be quite daunting arriving on the other side of the world without your bags. Hoping to have the pleasure of welcoming you both back again soon. The pleasure shall be ours once more. With thanks and best wishes,... More 

Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The service and attentiveness matched the wonderful ambience of this most charming establishment. All done without stuffiness or pretentiousness; but done graciously by staff intent on ensuring your stay is in keeping with the reputation of this great establishment

Review collected in partnership with this hotel

Was this review helpful? Yes 1
David P, General Manager at The Hotel Windsor, responded to this review

Dear Mr D...Geoffrey, Thank you for your kind words and most generous endorsements. The team will be thrilled. Hoping to have the pleasure of welcoming you back again soon. The pleasure shall be ours once more. With thanks and best wishes, Yours sincerely, David David G.A. Perry Chief Executive Officer More 

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