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Quest on Bourke

4.0 of 5 155 Bourke St., Melbourne, Victoria 3000, Australia
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Quest on Bourke
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Quest on Bourke
Quest on Bourke
Quest on Bourke
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135 reviews from our community

Traveler rating
    33
    63
    27
    6
    6
See reviews for
47
29
2
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quest on Bourke
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Sydney
Top Contributor
62 reviews 62 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 2, 2013 via mobile

A reasonably priced hotel in central Melbourne. Business partner and I stayed in 2 bedroom on top floor at the front, great city scape views and down watching the world go past, not the quietest location but that's to be expected. Room 212 had a good layout, bedroom at front - great view but noisy if you want the window... More 

Was this review helpful? Yes
VW25, General Manager at Quest on Bourke, responded to this review

Thank you for your feedback in regard to Quest on Bourke. We are pleased you enjoyed your stay in the heart of the city. We look forward to welcoming you again in the future. Regards from the whole team at Quest on Bourke. More 

Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 5, 2013

I recently stayed for several weeks for work and was not overly impressed. First, the good points. I found all the staff to be very welcoming and friendly and always willing to assist if required. The apartments are in a very central location and within walking distance to just about everywhere in the CBD and local precincts. I stayed in... More 

Was this review helpful? Yes 1
VW25, General Manager at Quest on Bourke, responded to this review

Firstly thank you for your feedback in regard to the property. Our combined washer dryers are designed for small loads and should you not be able to dry your washing fully we can assist by either drying this for you in our dryers in the housekeeping department or offering you an airer to dry your items. I apologise for the... More 

South Australia, Australia
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed April 1, 2013

I've stayed here a few times for a fortnight during the Australian Open. Always in a 2 bed apartment. Pretty good accommodation, good location and very decent sized lounge/kitchen area. Handy having a washing machine, just didn't have anywhere to dry stuff. Laundromat isn't far away though.

Was this review helpful? Yes
VW25, General Manager at Quest on Bourke, responded to this review

Thank you for your feedback. We really appreciate the time you took to complete this. Our combined washer dryers in the apartments are actually steam dryers and intended for small loads only - from time to time there is an issue with items not being totally dry. We do have airers and drying racks available for our guests to utilise... More 

Launceston, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 1, 2013

Was dissapointed this time around.We booked a 2 bedroomroom unit for 4 night over easter for 2 persons.The reason for this was that I dont like the small balcony and was stated when the booking was made and also on confirmation.The unit had a small juliet balcony.On entering the unit we noticed that the floors had not been cleaned,there was... More 

Was this review helpful? Yes 1
VW25, General Manager at Quest on Bourke, responded to this review

Thank you for your feedback. Not all of our 1 bedroom executive apartments have balconies and they are all juliet balcony, during our discussions in regard to your reservation unfortunately the size of the balcony was not discussed only the fact that you had been guaranteed one for your stay with us. The only way that a larger balcony would... More 

Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 27, 2013

Stayed in Quest for 3 weeks for a business trip. Staff were friendly - greeting me with at least a smile everytime I wandered past reception. Location-wise, its a great place to stay, with most of Melbourne being within short walking distance. The rooms on the other hand wwas tired looking with the furniture showing signs of wear and tear,... More 

Was this review helpful? Yes
VW25, General Manager at Quest on Bourke, responded to this review

Firstly thank you for your feedback in regard to the property. Due to the layout there are times of extreme seasonal heat and cold when the whole apartment is not impacted by the location of the air conditioning, I sincerely apologise for the inconvenience this caused you. I will also be liaising with the housekeeping department in regard to the... More 

Brisbane, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 26, 2013

I was initially a little disappointed as although we were on a high floor, we had limited view due to being behind the big concrete facade of the building. The room was also a little tired and at some stage the carpet had seen some (or a lot!) of water as there was a big water stain in the carpet... More 

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for your feedback, we really appreciate the time you took to complete this. I apologise for the confusion in regard to the number of housekeeping visits you received during your stay. We are currently updating our reporting system and there must have been some confusion, I apologise for the inconvenience that this caused you. When a guest books... More 

Sydney
Top Contributor
50 reviews 50 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 26, 2013

The staff here were so enthusiastic and helpful from check in to check out - even lending us umbrellas for that unpredicatable Melbourne weather! Unfortunately after our enthusiastic check in we were greeted with a less than enthusiastic lift - it was out of order! Which meant hauling ourselves up six floors of stairs to get to our apartment as... More 

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Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 21, 2013

Melbourne is a great city and I loved my time there. The accommodation at Quest was terrific. We were so close to all the main places we wanted to visit and I had no trouble with any part of the booking. The service was great, even when changing a room there was no hassle. The location is perfect and the... More 

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for your feedback, we truly appreciate you taking the time to respond to Tripadvisor. We certainly hope to see you again at Quest on Bourke. More 

Lower Hutt, New Zealand
1 review
4 of 5 stars Reviewed March 17, 2013

My daughter and I spent 4 nights at The Quest on Bourke to celebrate a special birthday. Vanessa, Clara and the team made us very welcome and were always volunteering to help make the stay as pleasurable as posssible. The room was very quiet, the bed extremely comfortable and the kitchen very adequate. The only minor issue was the shower... More 

Was this review helpful? Yes
VW25, General Manager at Quest on Bourke, responded to this review

Thank you for much for your lovely feedback - I will happily run up the stairs to show Clara and the team - I know it will make their day! We love welcoming valued guests to Quest on Bourke and I am very, very happy that we made your stay so enjoyable. I also appreciate your comments in regard to... More 

Christchurch, New Zealand
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 15, 2013

The entrance and lobby to Quest on Bourke is not promising and at first glance the property seems a little dated - but the size of the apartments makes up for this. They are decorated in a fairly modern style and are very big compared to a hotel room. Bathrooms again are a little dated with a shower over a... More 

Was this review helpful? Yes
VW25, General Manager at Quest on Bourke, responded to this review

Thank you for your feedback in regard to the property we are pleased that you enjoyed your stay. I appreciate all of your comments and especially enjoy the opportunity to pass onto the front office team your positive comments. More 

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Additional Information about Quest on Bourke

Address: 155 Bourke St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest on Bourke 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Quest On Bourke Melbourne
Apartment Melbourne Quest
Quest On Bourke Hotel Melbourne
Hotel Style:
#84 Luxury Hotel in Melbourne

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