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Quest on Bourke

155 Bourke St., Melbourne, Victoria 3000, Australia
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Quest on Bourke
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Quest on Bourke
Quest on Bourke
Quest on Bourke
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159 reviews from our community

Traveler rating
    38
    77
    30
    8
    6
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56
31
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Canberra, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Thanks to the friendly and very helpful staff at the Quest on Bourke. We had originally booked for 2 nights and needed to stay for a third night. Although our room wasn't available we we offered a similar room on another floor. Our luggage was moved for us which made things easy. Good size comfortable room in a convenient location.... More 

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for taking the time to post your review. We really value your feedback, we are so pleased that the move from room to room was seamless - we try to assist our guests in any way that we can. It is great that we could achieve that for you! We are really pleased you enjoyed your stay and... More 

Armidale, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Two night business stay. Stayed on level 6, rooms very well appointed, comfortable bed. Lift was quick. Service at the front desk was excellent. Excellent location. Only possible downside was no free Wi-Fi, add this in and it would of been a perfect stay.

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for taking the time to post a review Phil. We are pleased that you enjoyed your stay with us here at Quest on Bourke. We appreciate your feedback in regard to the internet and it is something we are currently investigating to make improvements for our guests. We hope to see you again soon. More 

Perth, Western Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The 1 bedroom apartment was spacious - even if the layout was a little strange (long corridors, pokey shower). "Something" in the fridge would have been welcoming and it's probably time to upgrade the mattresses. Staff were welcoming and friendly, but we could have done with another staff member during the busy Sunday morning check out period.

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for taking the time to give us your feedback, we really appreciate it. We are upgrading our mattresses at the property in an ongoing programme over the coming months. We appreciate your feedback in regard to the great front line staff at the property too! We hope to see you again soon. More 

Noida, India
Top Contributor
105 reviews 105 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 17, 2015

On travel our company generally asks us to stay in Quest and its location is really great, in the middle of the party center in the CBD, and the staff is really courteous and helpful. There were a few issues, which i raised and they were dealt with immediately. I really really like their service. The Jacuzzi bath tubs and... More 

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for taking the time to give is your feedback. We hope to see you again soon. More 

Brisbane
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 13, 2015

I stayed here for three nights on business and the one bedroom was very comfortable. The self contained unit had all the amenities required for a good stay including a great balcony. I would recommend this hotel as a place to stay in docklands if you want a little extra room.

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 11, 2015

The 2- bed executive apartment we booked was, IMHO, in dire need of refurbishment. Old carpets, musty, dim lighting, no hot water in one bathroom.Great location which is let down by tired finishes. And why, in this day and age, is a hotel in the cbd levying high charges for wifi at an "executive" bedroom?

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for taking the time to post your review, we really appreciate your feedback. We consistently work on our property with regular maintenance/steam cleaning programmes etc. to ensure our guests enjoy their stays with us. I also can advise that our contract with our current wifi provider is due towards the end of the year and there will be... More 

Winnipeg, Canada
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2015

Nice apartments located in the Docklands area of Melbourne. Easy walking distance to many restaurants, shopping and the Casino. Located a 2 minute walk from the train station and trams. Cooking utensils and stove are mediocre. Located beside the Etihad stadium.

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Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2015

Quest on Bourke has the perfect location for city stay. Tram stop right in front, Bourke at mall down the road and great eats in Chinatown. The apartment was prefect for family stay. 2 big bedrooms, large kitchen and dining. Nice and clean. Excellent service... Special shout out to Robert who made us feel very welcome. Highly recommended!

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for taking the time to post your review, we really appreciate it. We are very pleased you enjoyed your time at the property and in Melbourne! Thank you also for your feedback in regard to Robert, he is a highly valued member of the team who genuinely cares about our valued guests. It is always a pleasure to... More 

Cairns, Australia
2 reviews
4 of 5 stars Reviewed March 27, 2015

This was my first time staying at Quest on Bourke and we quite enjoyed our stay. Reception staff were friendly and did their best to help out where possible. The location is amazing and so close to everything (shops, theatres etc). Our room was a little outdated, but was well equipped with everything we needed (spa bath was awesome!) Definitely... More 

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for your feedback, we really appreciate it. We are pleased you enjoyed your time with us and we hope to see you again soon. More 

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 25, 2015

This was my first visit to the Quest on Bourke and it exceeded my expectations.Firstly a very central location with a public car park next door a friendly helpful receptionist and a very roomy 2 bed apartment. The apartment was fully appointed for a family of 4 and included a spa bathroom and an en suite,so lots of space matched... More 

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VW25, General Manager at Quest on Bourke, responded to this review

Thank you for taking the time to post a review and give us your feedback. We are pleased you enjoyed your time at the property and our great central location. Apologies for the tram noise, it would take some time to get used to it for anyone who is experiencing trams for the first time, but we find any inconvenience... More 

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