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Quest on Chapel

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651 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
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Best prices for: 1 room 1 guest
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Quest on Chapel
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Quest on Chapel
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155 Reviews from our TripAdvisor Community

Traveler rating
    57
    73
    17
    5
    3
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28
36
14
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Victoria, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Have stayed here a few times and never disappoints! Every amenity you require is nearby. There is a supermarket across the road, public transport at the door. the Como cinema is within walking distance. Lots of great eating places and good shopping.

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Adelaide, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Quest was located in a very handy area with many great food and shopping spots available! Friendly staff on welcoming and offered great food and shopping suggestions. Rooms were good value for money. thanks

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Sydney, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Had a wonderful stay here for a girls weekend with my three daughters! Great location for shopping and transport and lovely clean apartments and helpful staff. Shopping centre across the road with supermarket which is handy and great cafes just outside the door! Will be staying again.

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Loved our stay at Quest on Chapel,we visit Melbourne every year from Sydney and South Yarra is the very best location to date.The staff at Quest were very pleasant and the apartment was spacious and clean.One negative was the fact the room wasn't cleaned on the Sunday.

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QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear Catherine D, Thank you for taking the time to review your stay at Quest on Chapel, I am pleased to hear that you loved your time with us. Our location is pretty hard to beat, and i am glad to hear that our staff looked after you and you found the apartment was spacious and clean on your arrival.... More 

Geelong, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

I had an awesome stay at the Quest on chapple street, I rang at 7:30 at night, I was sure i wasnt going to get accomdation due to going over check in times. The staff at the quest got me a one bedroom apartment at such late notice, the next day i pulled the curtain and the twist rod fell... More 

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QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear Nell18, Thank you for your wonderful feedback on your recent stay and our great customer service. It was a pleasure to have you stay with us! Here at Quest on Chapel, we are always striving for new ways to improve and uphold a high level of customer service and satisfaction; and to hear this feedback from you puts a... More 

Wanaka
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The location of this apartment was awesome! Very comfortable. Possibly ready for new carpet. But the tram is right outside, the train station round the corner, supermarket over the road, view over the hockey field, sunny, deck, warm, and so handy. Did I mention parking?? Yes it ticks all the boxes. I would definitely stay here again!

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QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear JimhWanaka, Thank you so much for proving your feedback and wonderful review of Quest on Chapel. We are pleased to hear you thoroughly enjoyed your stay and sounds like you made the most of our local area, which we also think is fantastic. We look forward to welcoming you back next time you need some retail therapy on the... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The bed is very old and uncomfortable: bed springs poked into me at night. The bathroom was not cleaned daily as specified - you have to call them to clean your room. After i called They had the benchtop wiped but the floor was very dirty as it was on our arrival. The shower doesn't work - the water is... More 

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QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear Alex, We are sorry to hear that your stay with us was not satisfactory. If you wouldn't mind we would really appreciate you contacting us directly so we can investigate the matter further and rectify the issues presented. We sincerely apologize for the quality of your stay. At Quest we have very high and stringent standards of cleanliness and... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The stay was good. The room was clean, big and tidy. The only drawback is free WiFi with limited access. There is no unlimited WiFi usage purchase service which I think this should be improve. The rest was good. P/S: I left a book there which I am going to get rid of but their staff is detail enough to... More 

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QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear Ireneluv, Thank you, we appreciate you taking the time out to review your stay again with us at the Quest on Chapel. Unfortunately we cannot offer unlimited internet access to all guests as this would severely slow down internet speed for other guests. If however, the daily data allowance of 400MB is not quite enough, please do see our... More 

Glenelg, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

Rooms very spacious and location great. Cleanliness was an issue no clean water glasses, rubbish bin looked like it had not had a wipe over in months and full hand print marks all over the window. Because of these very obvious cleanliness issues you start to question how is this room? Linen was of a good standards just take your... More 

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QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear Sarah D, We appreciate your feedback regarding your recent stay with us. At Quest we have extremely high standards when it comes to cleanliness and hygiene, and as such are currently investigating this matter. We do appreciate that you brought this matter to our attention upon your stay so we could rectify the situation. We sincerely apologize for the... More 

Melbourne, Australia
Top Contributor
82 reviews 82 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On moving back to Australia we needed somewhere to stay for a few weeks until we found a place to rent and Quest on Chapel was that place. It is not plush, it is comfortable. A nice king size bed, washing machine, dryer and dishwasher as well as a functional kitchen makes it livable. It is very close to a... More 

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QuestonChapel, Guest Relations Manager at Quest on Chapel, responded to this review

Dear MelbourneDoug, Thank you for your resourceful review of our Serviced Apartments. We appreciate your feedback of your experience with us, especially as you stayed with us for quite some time. It is helpful to get a perspective of areas that require improvement and also areas that we succeed in. In regards to our stove tops, for all guests safety... More 

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