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The Como Melbourne - MGallery Collection

#20 of 158 Hotels in Melbourne
Certificate of Excellence
Hotel website
630 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
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The Como Melbourne - MGallery Collection
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The Como Melbourne - MGallery Collection
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715 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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  • English first
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  • German first
  • Italian first
  • Japanese first
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  • Russian first
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English first
  • All months
    (715)
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    (211)
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    (164)
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    (159)
All months
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed today NEW

Excellent service. I have not stayed here for a few years, i used to be a regular and have decided to come back. I usually stay at the Olsen but wanted a change. Im so glad i made the choice the place is amazing and so much better than years ago, its like walking into real luxury. I booked on... More 

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Perth
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we decided to stay in South Yarra this time and at the Como instead of our usual hotel in the middle of Melbourne CBD It was a great decision. The staff are professional and friendly, always. nothing was too much trouble. The location is great with shopping in Chapel Road and plenty of restaurants close by. There is also some... More 

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Heathmont, Australia
5 of 5 stars Reviewed 6 days ago NEW

We grabbed a bargain at the last minute, we got an Open Plan Spa Suite for $200 on a Saturday night. When we walked through the door, we were pleasantly surprised, it was big and spacious, clean, bed was comfortable, rainfall shower was awesome. My only compliant would be there wasn't a kitchen. Would stay there again no issue, as... More 

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KarenLTaylor, General Manager at The Como Melbourne - MGallery Collection, responded to this review

Thank you for your 5 star review! I was pleased to read that you enjoyed your stay and the room you were allocated. For a future stay please be advised that we have many different types of rooms including rooms with basic and full kitchens. We look forward to seeing you again soon. Regards Karen Taylor, General Manager More 

Sydney, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything about our stay was great. The room was neat and clean and we had a lovely view of a courtyard. The location is perfect for shopping (even though we didn't get s chance to shop) as its on Chapel St and the closest cross street is Toorak Rd. Room service is nice too and the staff are really nice

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Como commands an excellent position to immerse yourself in the Melbourne culture of restaurants, art and shopping. I have stayed at the Como many times since it was built in the early 90's - however it is in dire need of refurbishment. Chipped paint, copious scuff marks in the room and throughout the common areas of the hotel. However... More 

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KarenLTaylor, General Manager at The Como Melbourne - MGallery Collection, responded to this review

It was disappointing to read that you did not fully enjoy your stay. I am sorry that the bathroom did not meet your expectations. Our location is excellent with easy access to restaurants and shopping etc and I am pleased that you enjoy staying in this location. If you are a loyalty member of Accor your will receive complimentary Wifi... More 

Melbourne, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

I booked a night for the two of us as we were seeing a show in South Yarra. When I booked I told them that my wife was pregnant and it was a special occasion. When she arrived they congratulated her. When we got to the room there was a note and balloons. Nice touch. The room was huge with... More 

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KarenLTaylor, General Manager at The Como Melbourne - MGallery Collection, responded to this review

Thank you for the great review! We really appreciate the recommendation and look forward to welcoming you back again. Regards Karen Taylor, General Manager More 

1 review
1 of 5 stars Reviewed 1 week ago

We have just stayed three nights at the Como. Sadly our hotel of choice The Olsen was booked on the Thursday night during our three night stay so we stayed across the road at the Como instead of moving hotels. We were charged $450 for two nights and $500 for one of the nights. We stayed in a Studio Suite... More 

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KarenLTaylor, General Manager at The Como Melbourne - MGallery Collection, responded to this review

I am very sorry to read that your stay did not live up to your expectations. We continue to strive for excellence and our staff are one of our strongest assets, I am sorry that we did not present well in this area on this occasion. Wifi is complimentary for our loyalty members which is free to join. Our prices... More 

Melbourne, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked late at night after driving all day. friendly staff and awesome facilities. Couldnr believe the room size. Really big for the price. Got a one bedroom spa suite and it was magnificent. Late checkout with valet cost me less than $250 a night. Well done guys.

Was this review helpful? Yes 1
KarenLTaylor, General Manager at The Como Melbourne - MGallery Collection, responded to this review

Thank you for your 5 star review! We very much appreciate your recommendation and look forward to seeing you again soon. Regards Karen Taylor, General Manager More 

Melbourne, Australia
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a two bedroom suite which was huge and perfect for two people. You would not get a suite of this size in the Melbourne CBD unless you pay twice the price we paid here . We had the complimentary breakfast and it was really very good . It was freezing cold when we stayed here in Melbourne and... More 

Was this review helpful? Yes
KarenLTaylor, General Manager at The Como Melbourne - MGallery Collection, responded to this review

Thank you for your review and glowing recommendation. We look forward to welcoming you back in the future. Regards Karen Taylor, General Manager More 

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