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Rydges on Swanston Melbourne

4.5 of 5 701 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia
Best prices for: 1 room 1 guest
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Rydges on Swanston Melbourne
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Rydges on Swanston Melbourne
Rydges on Swanston Melbourne
Rydges on Swanston Melbourne
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514 reviews from our community

Traveler rating
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    142
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    95
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

This was my first stay at the Rydges on Swanston and I was absolutely satisfied with the service I received from the very friendly front desk agents at check in and check out. After a very long day of travel, I was able to get the rest I needed in a clean,very spacious thanks to an upgrade, and comfortable room.

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Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is pretty good all round. Food is pretty good, service is excellent and the rooms are very nice and clean. The single lift is a massive problem during conferences but the walking up and down the stairs becomes normal after a couple of days. Plenty of eating options with Lygon street pretty close, overall a solid hotel.

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Brisbane, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are very confortable, staff are friendly enough. Convenient if you are visiting University of Melbourne. But those lifts are so very slow. Don't be in a hurry to get anywhere. Visitors should be given a good guide to the stairs when checking in so as not to cause any significant frustration. Other than that the hotel is ok.

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Warrnambool, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Checkin was done by the nicest staff member at reception. We had booked 2 rooms next to each other. She informed us that they are actually across from each other. That was fine. But upon going to our rooms the other room was down the hallway and to the right?? Paid the same price for both rooms however one room... More 

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear Tanya R, Thank you for your recent review of Rydges on Swanston. Tiarney was the receptionist who checked you in and she was thrilled to read your positive feedback of the experience. She is still in training and didn't realize that the rooms were in fact around the corner from each other. We were surprised to read your comments... More 

Bendigo, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I always stay at Rydges in Melbourne. The service is great and the beds are really comfortable. The breakfasts are wonderful and the rooms are fairly quiet.Rydges is great value for money. I always bring my teenage children and they love the the breakfasts.

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear cl6smith, Thank you for your kind words about your stay with us here at Rydges on Swanston. I am delighted to see that you have returned to us again. We look forward to welcoming you again soon, Best Regards Brendan Spanswick Front Office Manager More 

Gold Coast, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

I would like to say up front that the staff at this hotel were first rate: attentive, polite and helpful without exception. Pity, I could not say the same about our room. Where do I begin? Having been upgraded free of charge to a Queen Spa room, (it was well after 2.00 pm and our standard deluxe queen room wasn’t... More 

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear MichaelYakimoff, Thank you for your kind words about our amazing team here at Rydges on Swanston. We always love to hear that you've enjoyed the service provided and your kind feedback has been shared with all of the departments. I'm sorry to hear about the condition of the room - I have passed this onto Maintenance and Housekeeping to... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a good location, close to many restaurants and within walking distance to the University of Melbourne (20 minute walk). However, the rooms are tired looking, and the first room that was given to us did not have any heat!! We stayed for 8 days, and although comfortable, this is not an outstanding hotel.

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear watwoman, Thank you for taking the time to review your stay with us last year. I'm sorry to read that you were unable to work the heater in the room, but I trust you enjoyed the new room allocated to you. I'm glad to hear that you did enjoy the location of the hotel and hope that you got... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

I booked the executive queen room but they gave me the deluxe queen in the beginning. After verifying, they changed me to the deluxe queen room twin but the fridge was broken. I need to go to the front desk twice and dragged all my bags by myself to another room.The manager was helpful but staff wasn't. Breakfast buffet was... More 

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear I TZU S, Thank you for your feedback on your stay with us and I'm sorry to hear that our service standards were not to your liking. I would love to investigate this further so that it cannot happen again. If you would kindly contact me directly on brendan_spanswick@rydges.com it would be greatly appreciated. Many thanks Brendan Spanswick Front... More 

New York City, New York
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are looking for a high end experience your not looking in the right place however if you are looking for a hotel that is reasonably priced and comfortable I would recommend staying here. Firstly the service wasn't fantastic and intact it was a little slow however the rooms and amenities were great. Nicely stocked minibar in a good... More 

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear Josh G, Thank you for reviewing your recent stay with us here at Rydges on Swanston. I'm delighted to read that you enjoyed your time here and found our rooms to your liking. Also great to see that you took advantage of our buffet breakfast and enoyed it. We look forward to seeing you again, Best Regards Brendan Spanswick... More 

Perth, Australia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

thought it would be ok as stayed in quite a few Rydges over the years. But room and most of the building was tired, ac was noisy and shower had quite a bit of mould in it. Out of date food in the mini bar which was 14.12.2014 our stay was 31st January 2015. Told manager about food and was... More 

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear VickiL307, I'm sorry to read that you that your stay with us wasn't satisfactory. Please let me apologise again for the disruption during your stay. I was the one that you spoke with regarding the incident, and I had thought that you had accepted our apology and the complimentary gifts offered so I am disheartened to learn that this... More 

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Additional Information about Rydges on Swanston Melbourne

Address: 701 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges on Swanston Melbourne 4.5*
Number of rooms: 107
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Also Known As:
Rydges On Swanston Melbourne Hotel Melbourne
Rydges On Swanston Hotel Melbourne
Melbourne Rydges On Swanston
Hotel Style:
#96 Luxury Hotel in Melbourne

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