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Rydges on Swanston Melbourne

701 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia
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Best prices for: 1 room 1 guest
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Rydges on Swanston Melbourne
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Rydges on Swanston Melbourne
Rydges on Swanston Melbourne
Rydges on Swanston Melbourne
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544 reviews from our community

Traveler rating
    74
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    154
    104
    96
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We had the queen spa suite. They were late to check us in. We had to wait in the bar before they were ready. Service was okay. The European bath was huge enough for two people, but it had remnants of dust, maybe the cleaners should have done a more thorough scrub ?

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Broadford, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked this hotel at the last minute, close to a Lygon St restaurant we were meeting friends at for the evening. Had never stayed here before, but will be back! Great location, room, facilities, bar, breakfast buffet, staff...great everything! A really nice hotel at reasonable rates with everything that you need.

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Senior Contributor
25 reviews 25 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and newborn and I stayed for the weekend. The hotel's proximity to the city and to Lygon Street is very convenient and the trams stop right outside the front door. I thought the room was basic, but comfortable enough. I was a bit disappointed at the price, we pay $500 for two nights and it was not worth... More 

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Booked to stay at this hotel over the weekend. was chosen primarily due to its good location, but also due to the Queen Soa Suite. To say that the customer service at this hotel is poor is an absolute understatement, and for this reason, i would steer right away from this hotel. Queen suite was booked, however at 5:30pm the... More 

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Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Having had some less than stellar experiences with the Rydges group recently, I was a bit hesitant when my mystery deal hotel turned out to be the Rydges on Swanston. However, I couldn't complain too much given the price and location. Check-in was a pretty standard experience, with a friendly staff member welcoming me and providing the option of joining... More 

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Melbourne, Australia
Top Contributor
54 reviews 54 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

really disappointed with our stay recently, we had an upgrade to a king room,whilst the room was ok, the bathroom was a real letdown, the tile grout was disgusting dirty and stained ,towel rails were very loose and the wash basin was not securely fitted to the bench,was quite loose, the place really needs some attention and better cleaning standards,... More 

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Gold Coast
Top Contributor
314 reviews 314 reviews
98 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located in Carlton, so just outside the city. I didn't think the service was great and staff need to smile more. The food in the restaurant was ok. The front office staff could be more attentive too. When I arrived in my room the bathroom was flooded as water and dirt had come up the drain. I... More 

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear Yvettesaf, Thank you for taking the time to review your recent stay with us. I appreicate your kiind words about the room and I'm glad to read that the drain situation was resolved quickly without causing too much inconvenience. I am surprised to read that you found our team are in need of more smiles, as we constanty receive... More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great location but an old an tired property. The air conditioner struggled and in the end we were supplied a heater...not what was expected! The furniture all had permanent ring marks from drinks and typifies the ageing property.

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear Nate B, Thank you for taking the time to review your stay here. As you mentioned we are on Swanston street and the city is just a short tram ride away, or you can walk there in just 10-15minutes. I hope you also made it to Lygon Street, which is also just a few minutes away. I'm sorry to... More 

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My Adelaide mates and I went to Melbourne for our annual footy trip. Again we stayed at Rydges on Swanston in Carlton. Again it proved to be a popular choice with the team. As per usual we all met in the Blues Bar and had a few drinks on the open air deck while watching the passing parade...which didn't disappoint!... More 

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear Peter N, Thank you for your kind review about your recent stay here at Rydges on Swanston. I am glad to see that you enjoyed everything from our location, to our fantastic staff and the bar. We look forward to welcoming you again soon, Best Regards, Brendan Spanswick Front Office Manager More 

Toowoomba, Australia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lift was out of order which was a pain, but obviously cannot be helped sometimes. Conference rooms were setup well and the afternoon tea that was organized was great! So nice to have something other than cake and coffee (fresh yoghurt cups!) rooms were clean and comfortable, bed was so comfortable! Booking in was an ease, and checking out was... More 

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RydgesonSwanston, Front Office Manager at Rydges on Swanston Melbourne, responded to this review

Dear Kate S, Thank you for your glowing review of your recent stay at the hotel! We are thrilled to hear that you had such a great time and enjoyed everything including our fantastic conference space and restaurant. It's always brilliant to hear that guest's are loving all of the services and facilities that we have on offer. We look... More 

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