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All 171 Melbourne hotels

Quest Southbank

4.5 of 5 Hotel   |   16 Kavanagh Street, Melbourne, Victoria 3006, Australia
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Quest Southbank
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Ranked #89 of 171 Hotels in Melbourne
A recent review
5 of 5 stars Reviewed March 8, 2013
Leonie O Brisbane, Australia
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165 reviews from our community

Traveler rating
    45
    68
    31
    12
    9
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41
28
4
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quest Southbank
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Brisbane, Australia
1 review
5 of 5 stars Reviewed March 8, 2013

Stayed 4 nights in two bedroom apartment. The room was spacious, clean and modern. Service was friendly, professional and helpful, even on a very busy weekend. The front desk staff offered help with a smile when we were faced with problems due to cancelled flights and did all they could to assist. It is in a great location and the... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Leonie O, Thank you for taking the time to write such a great review. We strive to offer a great product and fantastic services and I’m so pleased you enjoyed your stay here. We hope to see you soon. More 

Perth
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2013

This visit was our 4th stay at QUEST Southbank. The customer service and kindness from the ladies at the Front Desk is excellent. The Quest Southbank apartments is very comfortable and so central. We will always recommend to friends and family to stay at Quest Southbank. It is also very easy to get on to the major motorways out of... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Westernaus, Thank you so much for your wonderful review. We are so pleased you have continued to stay with us and recommending Quest Southbank to your family and friends as a place to stay in Melbourne. We look forward to welcoming you back! More 

Canberra, Australia
Top Contributor
66 reviews 66 reviews
55 hotel reviews
213 helpful votes 213 helpful votes
5 of 5 stars Reviewed March 7, 2013

Stayed one night at the Quest Southbank in March at rate of $210. Room upgraded to Two Bedroom Apartment at Check-In (One Bedroom Apartment booked). Location: Located just off the back of the Arts Centre, Southbank, so perfect for those attending the theatre or the Opera. Check-In: Friendly, and hassle free. Security: Excellent. Access to lifts and floors requires use... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear The_Hotel_Reviewer for Melbourne Thank you for posting this. What a great review! We hope to see you next time you're in Melbourne. Regards, More 

1 review
4 of 5 stars Reviewed March 1, 2013 via mobile

Stayed here for two nights, the girls at reception are very friendly and helpful. room was clean and spacious, and the bed very comfortable. I couldn't fault this hotel, they only thing was when coming back at around 11pm at night I had a simple question and asked the male who was at reception. He was extremtly rude and was... More 

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dnicol, General Manager at Quest Southbank, responded to this review

Dear KEA14, Thank you for your feedback and for bringing to my attention the interaction you had with our Night Manager. Thank you for recommending us and I do hope we see you back again soon. Regards, More 

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 25, 2013

Terrific location and quiet quiet quiet. For Melbourne this is amazing as I have stayed in a few Melbourne hotels and never had a quiet night. We stayed over on the White night all night arts festival which 300,000 people attended and which carried on till 7am yet we didn't hear a thing in our apartment. We walked to all... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Hi secondglance, Thank you for taking the time to write such a fantastic review. We think our location is wonderful – so close to everything Melbourne has to offer – yet just tucked away enough so it’s quiet for sleeping. Housekeeping do a great job to ensure apartments are perfectly clean and comfortable for your arrival, right down to cooling... More 

Sydney, Australia
Top Contributor
68 reviews 68 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 17, 2013

The Quest Apartments are in a great central location in Melbourne being walking distance to the Theatre area, Casino and the city. The apartment was well appointed and clean.The reception staff was "professional" on check-in and helpful on check-out. It was serviced daily. My only grip was the check in slip I had to sign which was more like a... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Robyn S, Thank you for your feedback. The document you signed on arrival is titled ‘Guest Registration and Code of Conduct’ and it asks you provide your guests names and phone numbers. This is for many reasons – in case we need to evacuate and account for each person in house, or even just to contact someone from your... More 

Thornton, Australia
Top Contributor
62 reviews 62 reviews
35 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 15, 2013

Stayed here in February for one night to attend Warhorse at the Arts Centre. Very handy as just a 3 minute walk thru the arts centre car park & directly into the arts centre. Room was a two bedrom, two bathroom & very clean & comfortable. Quite at night with the lounge overlooking st Kilda rd & the Shrine. We... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear LuLu09, Thank you for such wonderful comments! We're so pleased you continue to stay with us and we look forward to seeing you again soon. Regards, More 

Perth, Western Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 12, 2013

Convenient for theatre, restaurants, shopping, CBD and most importantly the Tennis Centre. Our washing machine wasnt working so reception offered to do our laundry for us...bonus!! Rooms were clean and beds really comfy...only slight negative was the showers..Both shower screens dripped water all over the floors and on one occassion our cold water went scalding hot! Never heard of this... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Lea61, Thank you for posting such a great review. I'm not sure I can explain what happened with the showers but nonetheless am happy it sorted itself out. We hope to see you and your friends for Australian Open 2014 if not sooner! Regards, More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed February 10, 2013

I stayed at Quest Southbank apartments for just the one night but the rooms are perfect for a short or long stay. Everything is incredibly clean, the rooms are spacious, nicely furnished and well equipped with appliances, utensils etc. It's a good-looking all-rounder, really. Additionally, staff members were wonderful - very informative and helpful. Will definitely stay again!

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Eliza M, Thank you so much for taking the time to write this fantastic review! It's always great to read such positive comments and know our guests love staying here as much as we love having them. We hope to see you for a longer stay next time you come! Regards, More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed February 8, 2013

Had an enjoyable 1 week stay here. Great location, customer service from front desk staffs and housekeepers were excellent. Well furnished and equipped rooms. Keep up the good work! Will definitely book again if i return to Melbourne.

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Magnus C, Thank you so much for your wonderful review! We're so happy you enjoyed your stay here. See you next time you're in Melbourne. Regards, More 

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Additional Information about Quest Southbank

Address: 16 Kavanagh Street, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Southbank 4.5*
Number of rooms: 88
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Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne
Hotel Style:
#76 Luxury Hotel in Melbourne

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