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Quest Southbank

16 Kavanagh Street, Melbourne, Victoria 3006, Australia
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1 room 1 guest
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Quest Southbank
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207 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quest Southbank
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Brisbane, Australia
1 review
5 of 5 stars Reviewed February 8, 2013

I recently stayed at the Quest Southbank apartments and was very impressed with the quality of the rooms and service. The apartment was supplied with fantatsic amount of cooking utensils compared to other apartments I have stayed at. The position is great and parking charges reasonable. Would most definetly reccommend to stay.

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Sandy L, Thanks for taking the time to post this review. We're so glad you enjoyed your stay. See you next time! Regards, More 

Sydney, Australia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 4, 2013

We had a weekend stay at Quest Southbank. General Manager Darelle, and staff, particularly Melissa on the front desk were so obliging and helpful. The rooms were very clean with all mod cons. What a great location. So central to all amenities including shops, restaurants, Crown, DFO, National Gallery of Victoria and the list goes on. We highly recommend Quest... More 

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dnicol, General Manager at Quest Southbank, responded to this review

Dear maria m, Thank you so much for your lovely feedback. We're so glad you enjoyed your weekend and your stay here. I have shown Melissa your comment also, thank you for this. See you next time you're in Melbourne! Kind regards, More 

Perth
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 28, 2013

We stayed for 9 nights from 19 to 28 January in a 2 bedroom executive apartment. It was absolutely the most unhygienic place we have stayed in. On arrival: the bedspread was stained, the bathroom so mouldy we had to ask to have it cleaned again (shouldn't have bothered). On one occasion clean towels were delivered to the room but... More 

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dnicol, General Manager at Quest Southbank, responded to this review

Dear EtakPerth, Thank you for your feedback, we really appreciate it. The bathroom isn’t mouldy, but the grout has discoloured, which would explain why there was no difference once it was cleaned again. We are in the middle of an exciting refurbishment which includes the re-grouting of all bathrooms as we are aware this needs to be done. However it’s... More 

Auckland, New Zealand
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 26, 2013

I thought I had already posted a review for my stay in early December, but I was wrong. This is my accommodation of choice when visiting Melbourne for the theatre and/or Art exhibitions. If travelling alone, the location is ideal, as there is an entrance to the theatres a minute or two from the apartments and the Southbank theatre is... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear spenditnow, Thank you for this review, we think our location is fantastic too! We're lucky to be in the 'thick of it' when it comes to the Arts, Theatre, Sports and Commerce locations - not to mention the great restaurants on Southbank Promenade and the beautiful Gardens. Then Albert Park, South Melbourne, South Yarra and St Kilda are 10... More 

Perth, Australia
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 22, 2013

We booked for 3 nights to watch the Aust Open Tennis and notices all other accommodation hiked up there prices for the weekend by more than double.....Disgusted me. The quest did not and we booked expecting something lack lustre. We were so happy with the spacious kitchen, bedroom and lounge area also with a nice balcony. Very Happy.

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dnicol, General Manager at Quest Southbank, responded to this review

Dear Troydan7, Thank you for your feedback. We're very glad you enjoyed your stay. We hope to see you again next time you're in Melbourne. Regards, More 

Singapore
Level Contributor
4 reviews
4 of 5 stars Reviewed January 17, 2013

Tired from overnight travel, we arrived at about 7 am to drop our bags but the lady at reception said we could check in already. This we greatly appreciated as our body clocks told us that it was still the middle of the night, not a time to be wandering the streets of Melbourne. We all promptly fell asleep in... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear SGborn, Thank you for taking the time to write this review and provide such great feedback. We look forward to seeing you next time you are in Melbourne. Warm Regards, More 

North Island New Zealand
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 7, 2013

We were delighted with our 2 bedroom apartment with a view of the city. The apartment was clean, modern and well equipped with everything we needed and plenty of space for 2 adults and 2 teenage children. We were a short walk from the yarra and the southbank area with restaurants,bars and a foodcourt in the southbank mall.We were a... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Realm10, Thank you for taking the time to write this review. We’re so glad you and your family enjoyed your stay. See you again next time you’re in Melbourne! More 

Devonport, Australia
Level Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed December 29, 2012

Stayed here in an "Executive" apartment in late November. Apparently this was a busy weekend in Melbourne and so the rate was greatly inflated. The apartment was dated and dirty. As a very frequent traveller for both business and leisure I would not contemplate staying here again even for half the rate we paid.

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Melbourne, Australia
Level Contributor
109 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed November 21, 2012

If you need accommodation for an extended period of time then this is a great accommodation facility and good value for money. The apartment accommodation has a self contained kitchen with all conveniences. Apartments are very well maintained, lovely decor and furnishings and the bedding is very comfortable. Helpfull and friendly staff. Secure parking available withing the facility. Located at... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear 1986couple, Thanks so much for your review! We're thrilled you enjoyed your stay and we hope to see you again soon. Regards, More 

Sydney, Australia
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 20, 2012

Given its excellent location this hotel should have a high usage rate and with that a lot of wear and tear. But all in all in all the room was in good condition and clean. Only the carpet had spots all over it. Nice sized bathroom/ laundry combination. Girl at check in had 'done it all before' and rattled off... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear bluebull79, I should note that it’s our housekeeping staff who set the radio, A/C and welcome lights for all guest arrivals. We find our guests really appreciate this, especially if arriving when it’s very hot outside, or when it’s dark. Thank you for your review. We appreciate your comments. Regards, More 

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