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All 171 Melbourne hotels

Quest Southbank

4.5 of 5 Hotel   |   16 Kavanagh Street, Melbourne, Victoria 3006, Australia
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Ranked #94 of 171 Hotels in Melbourne
A recent review
3 of 5 stars Reviewed January 3, 2012
Casey H Swan Hill, Australia
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148 reviews from our community

Traveler rating
    40
    59
    29
    11
    9
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40
27
4
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
There are newer reviews for Quest Southbank
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Swan Hill, Australia
Top Contributor
61 reviews 61 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 3, 2012

My boyfriend and I stayed here over the Christmas period, December 2011. The location is great- so close to Crown Casino, Southbank shops and eateries and the aquarium. It's about a ten minute walk. You would choose the apartments for their fantastic location above anything else. The apartment we stayed in was quite dirty however, and I was really dissapointed... More

Was this review helpful? Yes 1
Singapore
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 1, 2012

We stayed for 2 nights in 2 bedroom apartment. Pros: 1. 2 bedroom & 2 bathroom, is ideal for my family of 4 including 2 teenager boys. 2. Living/ dining & kitchenette is spacious and comfortable. 3. Gym is adequate. 4. Housekeeping & reception is friendly and accommodating. Cons: 1. Location a good 10 minutes walk to flinders station &... More

Was this review helpful? Yes 1
Gold Coast Australia
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 8, 2011

The hotel is very close to the arts centre, but a bit of a walk from the river bank. I would not choose to return to this hotel if I was sightseeing again. Unfortunately it rained the weekend I was there and the walk was not pleasant in the rain. There is no public transport close at hand, no tram... More

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Sydney
1 review
3 of 5 stars Reviewed December 5, 2011

Stayed at Quest on Southbank for 3 nights in a two bedroom executive apartment. The location is excellent, quick walking distance to Flinders Street and Southbank. The view facing the city and the yarra was also pretty good. The apartment was a great size and generally i was pretty happy with my stay. I was on level 12 and i... More

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Geelong
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 7, 2011

We stayed here because we had a function at crown. We were very surprised. I managed to get quite a value for money deal which included breakfast and believe a late check out too. The service was great and the rooms were fantastic! For what I paid I will definately recommend and stay again for the next function we have... More

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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2011

We stayed at Quest Southbank for a week in September with three adults and two children in a two bedroom executive apartment. We decided to stay at Quest based on recommendations from friends who have previously spent time there. Check-in was friendly and efficient; the room was modern and very clean with a balcony overlooking parts of the Yarra and... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 4, 2011 via mobile

These beds are as hard as a rock. You may as well as sleep on the floor. There was only one towel in the bathroom and told had to pay for a second. No late checkouts unless you pax very expensive fee. Surrounding area very sterile. Don't stay here.

Was this review helpful? Yes 1
jenmcd75, General Manager at Quest Southbank, responded to this review

Dear Skippe, I wanted to reply to this review personally as I actually find the majority of your points inaccurate and would like the opportunity to respond. Firstly we replace the mattresses and pillows in the property on an ongoing basis. Obviously we can't please everybody with what kind of mattress they prefer, some people would like soft while others... More

Christchurch,New Zealand
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed August 17, 2011

We stayed with 2 adults and 1 child in a 1 bedroom apartment. The good first - the location at first glance seems a little out of the way but is actually excellent once you get to grips with all of the possible routes down to Southbank or along to St Kilda Road. Our 4 year old managed to walk/scooter... More

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Wodonga
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 8, 2011

My husband recently took my 10 yr old daughter to Melourne for a one night stay to see Disney on ice for a "Daddy Daughter weekend". We chose the Quest on SouthBank because we had stayed there before and the location was central and coming from a country town it made it so much easier for them to get around.... More

Was this review helpful? Yes 10
jenmcd75, General Manager at Quest Southbank, responded to this review

Dear Family from Wodonga, I have read your review, as I do all the reviews that are put about our property in Tripadvisor - and would like you to know that I take them very seriously. I was made aware by the staff of the situation with your husband over the past weekend and wanted to make you aware that... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2011 via mobile

Bathroom needs redesign as shower sprays water over floor. Houskeeping is poor. Dont know how to service beds. Crappy old hard mattress and pillows and not enough staff (one ) to deal with maintenance issues. Wont go there again for the price and dont consider long term stayers.

Was this review helpful? Yes 1
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Additional Information about Quest Southbank

Address: 16 Kavanagh Street, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Southbank 4.5*
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Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne

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