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Quest Southbank

16 Kavanagh Street, Melbourne, Victoria 3006, Australia
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Quest Southbank
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Ranked #96 of 158 Hotels in Melbourne
A recent review
4 of 5 stars Reviewed April 15, 2013
ROB B Auckland Region, New Zealand
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199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quest Southbank
See the most recent reviews
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 15, 2013

While thwir mother worked we hosted our grand nephew (9) and and grand niece (7) in a 2 bedroom Quest Southbank apartment. While the decor and fittings are not ultra luxurious, the apartment is generous in size and in a quiet central location. We took the children to the National Gallery of Victoria and Federation Square as well as shopping... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Rob, It is always great to hear that our guests have really enjoyed themselves whilst staying at Quest Souhtbank. We are very fortunate that our apartments have plenty of space and in particular that our 2 and 3 Bedroom apartments all have 2 bathrooms. We look forward to you all returning again in the future and hopefully your niece... More 

Perth
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed April 8, 2013

We (2 adults and a teenage daughter) stayed here over 4 nights in a 2 bedroom apartment. The room was very spacious with fantastic views from level 17. We had friends staying on the other side of the building and their view across the city was even better. The apartment had a modern feel and was fitted out with modern... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear MaxsterPerth, Thank you for taking the time to write your review, and for commenting on the spaciousness of our rooms. I am also very glad that you and your friends enjoyed the different views we have available! We look forward to you staying again with us in the furutre. Kind regards, More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 16, 2013 via mobile

Booked a high floor apartment for 4 girls weekend away. Close to local spot tourist spots. Easy walking distance to local attractions including markets, casino and nice dinners. Loses points for previous departing guests hair and stained bath towel in bathroom so housekeeping should be fine tuned as we spent a lot of money on this accommodation. Tip: have breakfast... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear 1travel24, Thank you for your review of our property. I have passed on your comments to our housekeeping department. I hope you had a lovely girl’s weekend away and once again, thank you for your feedback. More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed March 8, 2013

Stayed 4 nights in two bedroom apartment. The room was spacious, clean and modern. Service was friendly, professional and helpful, even on a very busy weekend. The front desk staff offered help with a smile when we were faced with problems due to cancelled flights and did all they could to assist. It is in a great location and the... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Leonie O, Thank you for taking the time to write such a great review. We strive to offer a great product and fantastic services and I’m so pleased you enjoyed your stay here. We hope to see you soon. More 

Perth
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 7, 2013

This visit was our 4th stay at QUEST Southbank. The customer service and kindness from the ladies at the Front Desk is excellent. The Quest Southbank apartments is very comfortable and so central. We will always recommend to friends and family to stay at Quest Southbank. It is also very easy to get on to the major motorways out of... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Westernaus, Thank you so much for your wonderful review. We are so pleased you have continued to stay with us and recommending Quest Southbank to your family and friends as a place to stay in Melbourne. We look forward to welcoming you back! More 

Canberra, Australia
Level Contributor
68 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
5 of 5 stars Reviewed March 7, 2013

Stayed one night at the Quest Southbank in March at rate of $210. Room upgraded to Two Bedroom Apartment at Check-In (One Bedroom Apartment booked). Location: Located just off the back of the Arts Centre, Southbank, so perfect for those attending the theatre or the Opera. Check-In: Friendly, and hassle free. Security: Excellent. Access to lifts and floors requires use... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear The_Hotel_Reviewer for Melbourne Thank you for posting this. What a great review! We hope to see you next time you're in Melbourne. Regards, More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 1, 2013

Stayed here for two nights, the girls at reception are very friendly and helpful. room was clean and spacious, and the bed very comfortable. I couldn't fault this hotel, they only thing was when coming back at around 11pm at night I had a simple question and asked the male who was at reception. He was extremtly rude and was... More 

Was this review helpful? Yes 1
dnicol, General Manager at Quest Southbank, responded to this review

Dear KEA14, Thank you for your feedback and for bringing to my attention the interaction you had with our Night Manager. Thank you for recommending us and I do hope we see you back again soon. Regards, More 

Melbourne, Australia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed February 25, 2013

Terrific location and quiet quiet quiet. For Melbourne this is amazing as I have stayed in a few Melbourne hotels and never had a quiet night. We stayed over on the White night all night arts festival which 300,000 people attended and which carried on till 7am yet we didn't hear a thing in our apartment. We walked to all... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Hi secondglance, Thank you for taking the time to write such a fantastic review. We think our location is wonderful – so close to everything Melbourne has to offer – yet just tucked away enough so it’s quiet for sleeping. Housekeeping do a great job to ensure apartments are perfectly clean and comfortable for your arrival, right down to cooling... More 

Sydney, Australia
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 17, 2013

The Quest Apartments are in a great central location in Melbourne being walking distance to the Theatre area, Casino and the city. The apartment was well appointed and clean.The reception staff was "professional" on check-in and helpful on check-out. It was serviced daily. My only grip was the check in slip I had to sign which was more like a... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear Robyn S, Thank you for your feedback. The document you signed on arrival is titled ‘Guest Registration and Code of Conduct’ and it asks you provide your guests names and phone numbers. This is for many reasons – in case we need to evacuate and account for each person in house, or even just to contact someone from your... More 

Thornton, Australia
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 15, 2013

Stayed here in February for one night to attend Warhorse at the Arts Centre. Very handy as just a 3 minute walk thru the arts centre car park & directly into the arts centre. Room was a two bedrom, two bathroom & very clean & comfortable. Quite at night with the lounge overlooking st Kilda rd & the Shrine. We... More 

Was this review helpful? Yes
dnicol, General Manager at Quest Southbank, responded to this review

Dear LuLu09, Thank you for such wonderful comments! We're so pleased you continue to stay with us and we look forward to seeing you again soon. Regards, More 

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