We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 172 Melbourne hotels

Quest Southbank

4.5 of 5 Hotel   |   16 Kavanagh Street, Melbourne, Victoria 3006, Australia
Hotel amenities
Save Saved
You added Quest Southbank to your Saves list
Quest Southbank
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #87 of 172 hotels in Melbourne
A recent review
4 of 5 stars Reviewed November 7, 2011
Miss_Mel86 Geelong
  • Reviews (134)
  • Photos (50)
  • Amenities
  • Q&A
  • Room tips (23)
  • Location
  • More
Write a Review

134 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
There are newer reviews for Quest Southbank
See the most recent reviews
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 7, 2011

We stayed here because we had a function at crown. We were very surprised. I managed to get quite a value for money deal which included breakfast and believe a late check out too. The service was great and the rooms were fantastic! For what I paid I will definately recommend and stay again for the next function we have... More

Was this review helpful? Yes
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2011

We stayed at Quest Southbank for a week in September with three adults and two children in a two bedroom executive apartment. We decided to stay at Quest based on recommendations from friends who have previously spent time there. Check-in was friendly and efficient; the room was modern and very clean with a balcony overlooking parts of the Yarra and... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 4, 2011 via mobile

These beds are as hard as a rock. You may as well as sleep on the floor. There was only one towel in the bathroom and told had to pay for a second. No late checkouts unless you pax very expensive fee. Surrounding area very sterile. Don't stay here.

Was this review helpful? Yes 1
jenmcd75, General Manager at Quest Southbank, responded to this review

Dear Skippe, I wanted to reply to this review personally as I actually find the majority of your points inaccurate and would like the opportunity to respond. Firstly we replace the mattresses and pillows in the property on an ongoing basis. Obviously we can't please everybody with what kind of mattress they prefer, some people would like soft while others... More

Christchurch,New Zealand
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed August 17, 2011

We stayed with 2 adults and 1 child in a 1 bedroom apartment. The good first - the location at first glance seems a little out of the way but is actually excellent once you get to grips with all of the possible routes down to Southbank or along to St Kilda Road. Our 4 year old managed to walk/scooter... More

Was this review helpful? Yes
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 8, 2011

My husband recently took my 10 yr old daughter to Melourne for a one night stay to see Disney on ice for a "Daddy Daughter weekend". We chose the Quest on SouthBank because we had stayed there before and the location was central and coming from a country town it made it so much easier for them to get around.... More

Was this review helpful? Yes 10
jenmcd75, General Manager at Quest Southbank, responded to this review

Dear Family from Wodonga, I have read your review, as I do all the reviews that are put about our property in Tripadvisor - and would like you to know that I take them very seriously. I was made aware by the staff of the situation with your husband over the past weekend and wanted to make you aware that... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2011 via mobile

Bathroom needs redesign as shower sprays water over floor. Houskeeping is poor. Dont know how to service beds. Crappy old hard mattress and pillows and not enough staff (one ) to deal with maintenance issues. Wont go there again for the price and dont consider long term stayers.

Was this review helpful? Yes 1
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 10, 2011

Without a doubt the most disgusting experience of my life. The room was dusty and cold but worst of all, I was making the bed the following morning to find a Band-Aid stuck to the bottom sheet. It was not mine. I immediately called the Duty Manager who appeared not to care and did not even apologise. To her credit,... More

Was this review helpful? Yes 2
Sydney. Australia
Top Contributor
79 reviews 79 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 4, 2011

Stayed with a large group of friends for a reunion.Our apartment was on the 17th floor 1701. Quite roomy any very comfortable for two couples. The master bedroom was on the side with no view but quiet. King Bed and TV. Ensuite quite small and the shower leaked onto the floor so we used fresh towels every day. This was... More

Was this review helpful? Yes
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 5, 2011

Visited this room when in town for a conference. Paid $450 a night for a two bedroom. Disappointed with what we got for the price. The worst water saving showerhead ever but the dishwasher has been running for two days now. Goodness knows how much water it has used. They would be better off giving us normal showerheads and fixing... More

Was this review helpful? Yes 3
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 14, 2011

Stayed 3 nights with baby -- excellent room, very friendly staff, great location. Highly recommended.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Quest Southbank, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quest Southbank? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quest Southbank

Address: 16 Kavanagh Street, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Southbank 4.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Tingo, BookingOdigeoWL, TripOnline SA, Expedia, Hotels.com and Venere so you can book your Quest Southbank reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne

50 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (24)
Room/suite (12)
Bathroom (4)
Dining (2)
Hotel & grounds (2)
View from room (1)
Other (3)

Management photos: Courtesy of the property manager

All management photos (27)
Dining (3)
Room/suite (11)
Hotel & grounds (1)
Bathroom (1)
View from room (1)
Other (10)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service
Hotel Style
#72 Luxury Hotel in Melbourne #87 On the Beach Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Everything is at your doorstep - only moments from Southbank Promenade and its famous Restaurants, The Arts Centre, Melbourne Exhibition Centre, Crown Casino and Melbourne’s CBD, Quest Southbank provides 4.5 star spacious and modern apartments in a quiet location for you to relax and enjoy after your busy day.Our prime location provides easy access to public transport - Trains & trams, City Link tollway as well as the MCG, Tennis Centre and Federation Square. Broadband internet access (cable & wireless), Digital TV and Foxtel (8 channels) is available in all apartments. Quest Southbank provides our guests a place to work or entertain, space for the family and to relax - all our apartmnets are non smoking.We also offer a range of Executive Apartments - two and three bedroom executive apartments provide more space internally, superior fitout and views over either the City, the Bay or the Scenic Kings Domain gardens. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer