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All 170 Melbourne hotels

Quest Southbank

4.5 of 5 Hotel   |   16 Kavanagh Street, Melbourne, Victoria 3006, Australia
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Quest Southbank
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Ranked #93 of 170 Hotels in Melbourne
A recent review
4 of 5 stars reviewed 2 days ago
Sue T Melbourne, Australia
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152 reviews from our community

Traveler rating
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Top Contributor
60 reviews 60 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights. Very good location within 10 minutes to Crown, 15 minutes to Myer and the new Emporium, 2 minutes to Eureka Towers. The staff on the front reception were very helpful and friendly. The rooms were very clean, bed very comfy. The only problem is the shower over the bath so any knee or back problems... More

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Perth, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Needed a two bedroom apartment and this was very good. Good location with a short walk to main areas of Southbank. Staff were very friendly and the room was very good. Would happily go there again. Very nice views from our room and plenty of room. No complaints about this hotel.

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Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Beautifully appointed apartments, friendly staff, rooms were spacious, beds extremely comfortable, view superb. Close proximity to Southbank and wharf precinct and easy walk to the city. Only negative is the small car park spaces- very tight!

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Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only good thing about this hotel is its location. And checking out. If you really like the location and don't plan to spend a lot of time in your room, perhaps this will do. Otherwise, keep looking. Quest Southbank is located in what appears to be an office building. The front desk is efficient and open 24 hours but... More

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Jen D, Thank you for taking the time to post your feedback, and I am sorry you did not enjoy your stay. Yes our reception team does ask for a $300 pre-authorisation on check in, and this is clearly stated both during the booking process and on hotel generated booking confirmations. It is also mentioned on all of the... More

Melbourne
Top Contributor
58 reviews 58 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 15, 2014

We chose Quest for its location to the Arts Centre where we were attending a concert. Our 1st floor one bedroom apartment was quite small, but adequate for our one night stay. Breakfast packs consisting of cereal, juice, fruit and a muesli slice are available from reception for $10.00, very convenient and great value! No Saturday night traffic noise, a... More

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear gypsy49, Thanks for posting your feedback - we really appreciate it! We feel our location is perfect for anyone visiting the Arts Centre too! All of our 1 Bedroom apartments have the internal bedroom which are great for a quiet nights sleep, as they are on our lower floors. Glad to hear you thought the car parking was convenient... More

Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 1, 2014

We had a two bedroom apartment. Double bed in one room with ensuite, huge. Two single beds in another and had a foldaway bed. Kitchen was good, fridge, oven, microwave, dishwasher. Only thing I hate about the kitchens is the pans. They are old fashioned and everything sticks to them!!!! Big laundry, dining table and couches near the windows for... More

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Soni M, Thank you for taking the time to write your review! Great to read that you thought our apartments were well laid out and spacious. Also nice to hear that you liked our location. It is quite easy to get from here to the different parts of the city! Hopefully we can welcome you and your friends back... More

Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 31, 2014

We stayed at the Quest with our daughter, her husband and baby. The apartment was relatively small, but had two bathrooms (one on-suite in the main bedroom). The room and its amenities are starting to show signs of ware and tear. There is on-site parking for $20 per night. The location is very convenient if you are attending events at... More

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Howard N, Thank you for posting your review. Glad to hear you liked our convenient location. Depending on which direction you walk, it should normally only take about 7 minutes to get into the CBD (go through Southgate and over the pedestrian bridge to Flinders St). I hope we see you and your family again in the future. Kind... More

Senior Contributor
23 reviews 23 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 30, 2014

I think there are issues with Quest apartments that transcends different locations. The stay was average and was made worse by being charged for internet use, I paid $90 for a very slow speed internet that only allowed two gadgets at a time. In the past month I have had bad experiences with Quest apartments and I'm going to avoid... More

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Siphov, Thank you for posting your review and I am sorry that Quest Serviced Apartments as a whole does not seem to be matching your expectations. With regards to your specific feedback regarding the age of the fittings and furniture in our apartment, we are in the process of replacing a number of items in the apartments to counter... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed August 19, 2014

Was very disappointed with our 1 night stay which began badly at check in. I arrived after driving 4 hrs with 2 young kids to be told I needed a $300 credit card bond. On the wotif confirmation, that I had been provided with from my husbands company that booked the room, it only stated a valid credit card was... More

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear katie07, Thank you for posting your feedback and please accept my apology that you and your family were delayed on checking in. Unfortunately we have no control over the booking confirmation that Wotif.com sends out - this is entirely generated by them. We state as clearly as possible on their website that we take a $300 security bond on... More

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 19, 2014

Having stayed here several times in past years (most recently c.2010), this return visit after a long break was a business and pleasure trip to Melbourne. The building is in a quiet part of the South Bank, a short walk to the Art Gallery, Recital Centre, theatres and concert halls. Also easy to get to Flinders St Station and the... More

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Infrawolf, Thank you for taking the time to write your review, and nice to hear you have been staying with us for many years. I am sorry to you experienced a few issues with your room, but good to read that our staff worked quickly and were helpful when needed. Our internal bedrooms in our 1 Bedroom and Executive... More

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Additional Information about Quest Southbank

Address: 16 Kavanagh Street, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Southbank 4.5*
Number of rooms: 88
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Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne

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