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Quest Southbank

16 Kavanagh Street, Melbourne, Victoria 3006, Australia
Hotel amenities
Quest Southbank
Best prices for: 1 room 1 guest
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Ranked #93 of 171 Hotels in Melbourne
A recent review
3 of 5 stars reviewed 2 weeks ago
Kate S
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191 reviews from our community

Traveler rating
    50
    78
    38
    15
    10
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49
33
4
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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melb
2 reviews
2 of 5 stars Reviewed 2 weeks ago

My husband and I decided to spend a weekend away in Melbourne. We arrived on the Friday night after a 3 hour drive. No parking at the front so we double parked so we could book in. Given a pass to the car park, instructions weren't clear and we were stuck in the car park unable to access the building.... More 

Was this review helpful? Yes
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Leah C, While there is a 15 minute parking zone right out the front, unfortunately we cannot control whether they are occupied or not, so I am sorry to hear you were forced to double park on arrival. And also my apologies that you found the instructions regarding the car park were not clear, especially as all the information... More 

Top Contributor
53 reviews 53 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Pretty basic really. Good position but that's about all. Very uncomfortable couch in the lounge room. The bed was nothing special, not nearly as comfy as home. The shower was slippery and looked pretty grubby. Was horrified to return to my room and find my glass, bowl and mug were in the dishwasher which had gone through a full cycle.... More 

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Jeremy L, General Manager at Quest Southbank, responded to this review

Hi Kate S, Firstly please accept my sincere apologies that your stay was not up to our intended standards. Our staff have clearly not followed procedure, as they definitely should not be using the dishwasher for only 3 items, nor should they be changing towels when not needed/requested. I have sent you a private message so that I can find... More 

Shepparto
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy to locate. Great room. Excellent amenities, kitchen ware, etc. Pleasant staff. Will definitely stay again. Lots of suitable restaurants, cafes and shops nearby. Supermarkets for convenience. Short walk to Southbank strip and Arts Centre. Parking ideal.

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Litia R, Thank you for taking the time to write your review. It is great to read that you enjoyed your stay so much! We look forward to welcoming you and your partner back in the future! Regards, More 

Sydney, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A very afordable, clean, well run, serviced apartment building with an almost 4 star hotel feel Stayed here during the GP weekend, excellent proximity to all melbourne has to offer, and just a short taxi ride to the GP Room was large, balcony was large, sofa bed accomodated my friend, while another room with an extremely comfortable bed pleased me... More 

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear d b, Thanks for writing such a fantastic review - we are very glad you enjoyed for Grand Prix weekend stay here! Thank you also for pointing out the size of our apartments, they really are quite spacious! Look forward to seeing you back next time, and just remember that the GP will be a little later (early April)... More 

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on business travel but have to say this is a great place! Staff were efficient, rooms although a little tired were excellent and the location is perfect for most city activities. Easy to get to and easy to park. Will be happy to stay here again.

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Roger C, Thank you for posting your feedback! Glad to read to you found our location to be great for a business traveller and for access to the city. We look forward to welcoming you back next time you are in Melbourne on business, or pleasure! Kind regards, More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2015

My sister and I recently travelled to Melbourne for work the staff were extremely helpful and offered us all the assistance they could, particularly the girl (sorry I didn't get her name) who worked Sunday afternoon (12/4). The rooms were spacious, well appointed and the location was perfect for the convention centre and town. A 10 - 15 minute walk... More 

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear ColSul, Thank you for taking the time to post your review. And great to hear that you rated our property so highly! We agree that it is a perfect place to stay if you are visiting the Melbourne Convention and Exhibition Centre, as it is a nice stroll along the riverfront promenade. We look forward to welcoming you and... More 

New Delhi, India
Top Contributor
120 reviews 120 reviews
42 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed April 10, 2015

The apartment felt small after the very spacious pent house apartment we enjoyed in Sydney before coming to Melbourne but the location was absolutely fantastic. We did not have to hire taxi even for a day... everything was at walking distance, whether it was the MCG, botanical garden, china street, yarra river bank, federation square. We enjoyed walking along yarra... More 

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Promila B, Thank you for taking the time to write your review. I am glad to read that you enjoyed our location! Not only will our higher Executive 2 Bedroom apartments give you are great view over the stadium precinct, but they are also large than the lower level 2 Bedroom apartments. Hopefully you and your family with stay... More 

Contributor
18 reviews 18 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 8, 2015

The staff were friendly and check in was efficient, also got upgraded on my first visit which was nice! Self car parking was available for $25 per night, which is pretty decent for Melbourne. The room was large with living area and dining area plus desk and couches. You can order room service from a few local hotels which was... More 

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Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Jasoneen, Thank you for writing your review. I am pleased to read that you found our apartments to be large and well appointed and that the staff were friendly and efficient. One minor note - our car parking is actually $22 and not $25, which we agree is very well priced for this area. We look forward to welcoming... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2015

This was our second time staying at Quest Southbank for our girls weekend and it's safe to say we're 4 happy guests. Great location for shopping, coffee, dining, nightlife and more shopping! The accommodation is clean and comfortable, the options for single beds is great.

Was this review helpful? Yes
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Lauren G, Thank you for posting your review. And nice to read you and your friends have stayed twice and found our apartments "perfect for a girls weekend"! We look forward to welcoming you all back again next time you need a weekend away! Warmest regards, More 

Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 26, 2015

A very handy hotel to the Southbank area, very friendly reception staff, handy parking , very reasonable cost, very large room, great view from room, full kitchen if required, very easy checkout. Location was great

Was this review helpful? Yes 1
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Greg P, Thank you for taking the time to post your review, and thanks also for the wonderful review! I am glad to read that you found our apartment to be "very reasonable cost, very large room, great view from room". We look forward to welcoming you and your partner back next time you need accommodation in Melbourne! Kind... More 

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