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Quest Southbank

16 Kavanagh Street, Melbourne, Victoria 3006, Australia
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Quest Southbank
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226 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Close to everything and was clean and comfortable. Park your car and leave it for the duration of your stay unless you are leaving the CBD otherwise you wont need it. Staff are polite, helpful and courteous

Helpful?
Thank Brendon R
Wellington, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Booked 2 bedroom apartment for family, was ready for early check in which was wonderful after our flight. Well equipped apartment and very roomy. Quiet rooms. Although there wasn't much in the way of cafes on our doorstep it was walkable to central city and tram stops nearby.

Helpful?
Thank Lizzie7979
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Lizzie7979, Thanks for taking the time to post you review. I am glad to read that you felt our apartments were well equipped and spacious. We look forward to welcoming you back next time you are in Melbourne. Warm regards, More 

Traralgon, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 5, 2016

Stayed recently for a Sunday night and found the room with cooking facilities very well priced. Nice location to most things along Southbank. Seems a little soulless depending on where your room faces. I wasn't impressed with $300 being deducted from my credit card though. I thought it was pretty good value for the price and reasonably quiet

Helpful?
Thank Duane R
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Duane R, Thanks for taking the time to post your review. Unfortuantely being an inner city property not every apartment has scenic views, but we are a 2 minute walk to either the botanic gardens or the southgate promenade if you are after nice views. We try to ensure that everyone knows about our $300 credit card security bind... More 

Melbourne, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 4, 2016

Saturday 21 November 2015 My husband, daughter (13) and I stayed here for one night for easy access to Hamer Hall for my daughter's 2 choir performances. We were delighted with our apartment. I had booked a 1 bedroom executive apartment and we were lucky enough to be upgraded to a 2 bedroom executive apartment! The apartment was great! Very... More 

Helpful?
Thank Amanda F
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Amanda F, Thanks for posting your review. And glad that we could upgrade yourself and your family. Great to read that you all enjoyed your stay and thanks for your wonderful comments! We look forward to welcoming you all back next time you are in Melbourne! Warmest regards, More 

Canberra, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 3, 2016

Conveniently located property at a reasonable price. We have stayed here once before some years ago, but there were a number of things that preclude a higher rating & I probably wouldn't choose to stay here next time I am in Melbourne. We decided to stay here because there were three of us, and we needed a bed for our... More 

Helpful?
Thank Kit M
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Kit M, Thanks for posting your feedback. I agree that our 1 Bedroom apartments are less than ideal for 3 people, which is why we have almost half the hotel as 2 Bedroom apartments. These 2 Bedroom apartments are much more spacious (including the dining table and chairs) and also have 2 bathrooms. We would always suggest that a... More 

Adelaide, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 23, 2015

Rooms & amenities were ok - BUT didn't appreciate the fact that on arrival, late at nite, was told $300 would be deducted from my credit card for a bond - I had already paid for rooms up front (2 nites). The so called bond money would be held for 5 working days then credited back to me. As it... More 

Helpful?
Thank Rob M
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Rob M, Thank you for posting your feedback. I feel I need to correct you on a few things. Firstly the money is NOT taken out of your credit card account. The $300 is purely frozen in your account, so that should we need to we can charge against that amount within that time frame. It is called a... More 

Sydney, Australia
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed December 21, 2015

We had a 2 bed apartment with 2 bathrooms. Having stayed at Sydney's Quest World Square, we were happy to try this when the Westin was fully booked. Clean, cheerful decor similar to Sydney, made our stay comfortable. The staff are helpful, room servicing discreet & our room had a good range of teas etc. in the kitchen. The bathrooms... More 

Helpful?
Thank Philippa B
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Philippa B, thanks for submitting your feedback and great to hear you felt your stay was comfortable, clean and the staff were helpful. Glad to hear that your like our recommendation of La Camera restaurant, we think they are definitely good for a casual feed anytime of the day! We look forward to welcoming you all back next time... More 

Brisbane, Australia
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 6, 2015

Stayed here for a couple of nights. Could walk to anywhere I wanted to around the City. Nice and clean and modern. Would be happy to stay here again for longer as it was such a great location and very easy staff to deal with.

Helpful?
Thank Daniel S
Jeremy L, General Manager at Quest Southbank, responded to this review

Hi Daniel S, thank you for submitting your review. Fantastic to hear that you would be happy to stay here again abd thought our staff were good, we look forward to welcoming you back sometime in the future! Warmest regards, More 

Sunshine Coast, Australia
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed November 20, 2015

Location was great. Close to everywhere and a short walk to south bank restaurants and shops. Coffee shop next door. Kitchen items very basic. Bathroom needs regroutting and the shower screens leaked water all over the floor. You need a mop in the room.

Helpful?
Thank Ann-maree H
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Ann-maree H, Thanks for writing your review. And thanks for noting how great our lcoation is! And yes we agree our bathrooms need some TLC, and that is why we are currently re-grouting and re-siliconing a number of bathrooms. Additionally we have just recently re-carpeted approximately 70% of our rooms and have replaced a large number of the chairs.... More 

Australia
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 11, 2015

I stayed in a 2bdr apartment recently with my Husband and another couple. The apartment appeared well equipped but we were only staying 1 night and didn't need to use the kitchenette. 1 bdr had an ensuite, the other had a TV. Also had a little balcony off the living area. Location was great as it's close to anything on... More 

Helpful?
Thank shilto02
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear shilto02, Thanks for posting your review. It is great to read that you and your friends enjoyed your stay. I am glad that you found the staff to be friendly and efficient and that the location was great! Hopefully we can welcome you and your husband and friends back next time you need to be in Melbourne! Kind regards, More 

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