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Quay West Suites Melbourne

Certificate of Excellence
26 Southgate Avenue, Melbourne, Victoria 3006, Australia
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1 room 1 guest
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Quay West Suites Melbourne
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758 Reviews from our TripAdvisor Community

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Traveler rating
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    194
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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There are newer reviews for Quay West Suites Melbourne
See the most recent reviews
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 30, 2012

My husband surprised me a with a stay at Quay West after an evening at the theatre. It was wonderful, the staff were very personable and helpful. Breakfast was great and I would recommend it to anyone.

Was this review helpful? Yes 2
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for your kind comments. I am delighted that you felt pampered and you left with great memories. We look forward to welcoming you back. More 

Woombye, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 27, 2012

Stayed 3 nights for conference. Staff were exemplary and always ready for a laugh and a smile. Service was the same. Rooms very clean and well oppointed. Quay West is right in the heart of the action within easy walking distance to Melbourne's major sights, gardens, malls, and casino. Looking forward to taking the family down for a Xmas one... More 

Was this review helpful? Yes 2
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for taking the time to write such a lovely review of your recent stay. It is wonderful to know that we met your expectations across many levels. We thank you for your support of our hotel and look forward to welcoming you back in the near future. More 

Bega
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 26, 2012

Love the Quay West Suites, their location is simply perfect! close to shops, casino, art gallery and botanical gardens. Staff are very friendly and service is professional. Love the pool, big enough to do laps and very peaceful.

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More 

Echuca, Victoria, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 20, 2012

We stayed for 2 nights and had a ball. The staff were all very friendly and helpful. The room was great with a great view. It is walking distance to the casino and Bourke St Mall for shopping. Theaters are not far away either. Would definately stay here again

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for your kind comments. I am delighted that you "had a ball" and you left with great memories. We look forward to welcoming you back . More 

Sydney, Australia
1 review
5 of 5 stars Reviewed November 18, 2012

We stayed here for 2 nights, was an excellent hotel with welcoming staff. We arrived early and were informed our room wasn't ready; this was fine with us as we were wanting to head out and walk around the city. The reception staff (Jackie) that greeted us advised that we could store our luggage and that she would call when... More 

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future More 

Canberra, Australia
Level Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed November 18, 2012

I noticed that there have been lots of rave reviews for the Quay West apartments, so just to manage expectations remember that these are mid-class range apartments and not luxury apartments! That noted, we really enjoyed our three days there; the rooms had everything we needed although I thought they were a touch small, the staff were generally great and... More 

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

I was very pleased to learn that you found all our team at the Quay West to be friendly and professional. I will ensure your kind words are shared with everyone. Thank you for taking the time to write such a warm and thorough review of your recent stay. We look forward to welcoming you and the family back soon. More 

Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2012

I have stayed here numerous times with family, as a couple and with friends. This hotel has it all. The staff are amazing, as are the facilities. Above all its the location, location, location. Walking distance to shopping, restaurants, bars, casino and all the sporting grounds.

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed November 16, 2012

I have just completed booking for 9 nights over the New Year period. This will be our first family trip out if Brisbane and wanted it to be an experience. We are booked into a city view suite and I have two very excited 10 and 11 year old girls who cant wait to see the fireworks. The reservations staff... More 

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for your comments. We look forward to welocming you to Melbourne for New Years Eve! More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed November 16, 2012

I stayed here on the 10th November for 1 night for my anniversary, was a great hotel the service was amazing better than ever before! they were funny and had a great sense of humour and seem to enjoy there job, the valet parker was great as well asking if wee needed anything to let them know, the hotel was... More 

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for taking the time to write such a lovely review of your recent stay. It is wonderful to know that we met your expectations across many levels. We thank you for your support of our hotel and look forward to welcoming you back in the near future. More 

Surfers Paradise, Australia
Level Contributor
114 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed November 12, 2012

Stayed for three nights during the Melbourne Cup. The hotel is in a fantastic location. Spectacular view, spacious and spotlessly clean. Excellent staff. We found the bed a little hard otherwise would have given it a five rating.

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

We appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us and enjoyed the City River Views, your comments will be shared with our team. We look forward to welcoming you back to Quay West Suites Melbourne More 

Hotel Review Summarization

What travelers say

  • Room service(5)
  • Bedroom apartment(4)
  • Great location(4)
  • Very helpful(3)
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Two Bedroom Apartment (48)

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