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Quay West Suites Melbourne

5.0 of 5 26 Southgate Avenue, Melbourne, Victoria 3006, Australia
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Quay West Suites Melbourne
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Quay West Suites Melbourne
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682 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Quay West Suites Melbourne
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Hobart, Australia
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 17, 2012 via mobile

I stayed here with my adult daughter in a one bedroom suite earlier this month. I had not been to Melbourne since 1993 so really had no idea where to book. Having stayed at Quay West and Grand Quay in Sydney I thought this would be a safe option. I wasn't disappointed. We had a lovely room on the 14th... More 

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for taking the time to write such a lovely review of your recent stay. It is wonderful to know that we met your expectations across many levels. We thank you for your support of our hotel and look forward to welcoming you back in the near future. More 

Melbourne, Australia
1 review
1 of 5 stars Reviewed August 17, 2012

I had received an Accor Hotels Gift Card tha is due to expire this Christmas. Upon booking a hotel suite I had searched under the Accor Hotels website to find a participating hotel and found that Quay West Suites in Melbourne were listed as a participating hotel. Before booking I had made sure that I contacted Quay West Suites in... More 

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for taking the time to post your comments on trip advisor, and are sorry that you did not have the opportunity to stay with us, you must have been disappointed. I apologise that it is not clear on the website during the booking process that Accor gift cards were not able to be used for your stay. I... More 

Canberra
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 16, 2012

Stayed here for 3 nights in July. Yes location is fantastic. Our room overlooked a construction site luckily it was cold outside so didn't use the small balcony. Size of the rooms was great, one main bedroom and living room with sofa bed for the kids. Bathroom was old and needs to be updated. Hole in the bed sheets. Breakfast... More 

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for choosing to stay at Quay West Suites Melbourne. we appreciate you taking the time to post your review on Trip Advisor, as guest reviews enable us to monitor our standards to ensure we are proving our guests with what they want. We note not your comments regarding the facilities and are sorry that you were disappointed with... More 

Budapest, Hungary
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed August 9, 2012

We stayed at Quay West Melbourne 3 times over the month of June/July and could not fault the service or accomodation on any of those stays. We have stayed here several times over the past few years and always enjoy returning. Suites are always spotless (& I am super super fussy with cleanliness) and staff are always very friendly and... More 

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More 

Melbourne
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed August 7, 2012 via mobile

We recently celebrated our Anniversary and looked for somewhere in the heart of Melbourne. Well we couldnt have chosen better accommodation. Location right on the Yarra on minutes walk to Federation Square, Crown, restaurants and all the night life we love about Melbourne. The apartment was excellent and well appointed, clean and spacious with kitchen, lounge, which opened up onto... More 

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for taking the time to write such a lovely review of your recent stay. It is wonderful to know that we met your expectations across many levels. We thank you for your support of our hotel and look forward to welcoming you back for your next anniversary. More 

Adelaide, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2012

A very nice place to stay right on the Yarra. Close to the MCG, with in walking distance to Federation Square, train station, trams and City. Beautiful rooms, especially if like us, you need a little space around you and find apartments or suites preferable. Lovely room with everything you need, dressing gowns and slippers as well as fully decked... More 

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

We appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It is nice to know that we provided the appropriate level of service throughout your stay; your comments will be shared with our team. We look forward to welcoming you and the family back... More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2012

I chose Quay West Suites due to the locality to the Hamer Hall, for a concert we were attending. I have stayed in a few other accommodations in the vicinity, and put this one high on the list of favourite experiences. The service from the staff was excellent and couldn't be more helpful. The suite was a lot bigger than... More 

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More 

Sydney
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2012

Whenever I stay in Melbourne my choice of accommodation is Quay West. Whilst the suites are apartments with fully equipped kitchens etc. the suites are fully serviced on a daily basis and the hotel restaurent is superb for all meals. The swimming pool and spa are wonderful also. With it being centrally located - 5 minutes walk from Federation Square... More 

Was this review helpful? Yes 2
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for taking the time to write such a lovely review of your recent stay. It is wonderful to know that we met your expectations across many levels. We thank you for your support of our hotel and look forward to welcoming you back in the near future. More 

Sydney, New South Wales, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 16, 2012

I recently stayed four nights with my two teenaged children in a 1 bedroom suite. We had everything we needed for a pleasant and relaxing stay. The room was clean and surprisingly quiet. The kitchen was well equipped. It had everything we needed to prepare a light meal. I prepared breakfast/lunch every morning before we headed out for our daily... More 

Was this review helpful? Yes 4
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for taking the time to write such a lovely review of your recent stay. It is wonderful to know that we met your expectations across many levels. We thank you for your support of our hotel and look forward to welcoming you back in the near future. More 

Adelaide, Australia
Top Contributor
85 reviews 85 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 16, 2012

An extended weekend in Melbourne and we chose Quay West Suites. Good choice! A friendly greeting on arrival (and a nice upgrade!) set the tone for the rest of our stay. Front desk staff always bright and friendly. A blown light bulb fixed in a flash, and taxis quickly sorted. Our room was great. Roomy, bright, well equipped, clean. We... More 

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More 

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Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Avenue, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#3 Spa Hotel in Melbourne
#4 Family Hotel in Melbourne
#6 Romantic Hotel in Melbourne
#6 Luxury Hotel in Melbourne
#12 Business Hotel in Melbourne

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