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All 171 Melbourne hotels

Quay West Suites Melbourne

4.0 of 5 Hotel   |   26 Southgate Avenue, Melbourne, Victoria 3006, Australia
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Ranked #5 of 171 hotels in Melbourne
A recent review
5 of 5 stars Reviewed October 9, 2011
McGorgey Melbourne, Australia
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571 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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There are newer reviews for Quay West Suites Melbourne
See the most recent reviews
Launceston, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 13, 2011

Recently stayed in a deluxe one bed, not really sure why they called it deluxe as there wasn't anything deluxe about it! Dated and dirty, couldn't use the kettle as it was so dirty as well as the rest of the kitchen, dirty ill fitting carpet, furniture on balcony was so filthy i had to put towels over the chairs... More

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Firstly, I would like to express my sincere apologies for the inconvenience you experienced during your stay at Quay West Suites Melbourne in particular the cleanliness of the suite. I am disappointed to hear that your experience did not meet your expectations. Guest reviews enable us to monitor our standards so I appreciate you taking the time to post your... More

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 9, 2011

Purpose of trip: MELB MARATHON - Hotel Location Southbank.What can I say? These guys are infailble especially if you are a family traveling with small kids. We checked in on a Saturday night. Upon our arrival we were welcomed by name and given a COMPLIMENTARY UPGRADE to *wait for it* a 3 bedroom 2 bathroom suite on the 21st floor!... More

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Australia
Top Contributor
72 reviews 72 reviews
44 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed October 5, 2011

We have been regular visitors to Quay West Melbourne for a number of years and would choose nowhere else in Melbourne. Not only are the suites reasonable priced for a balcony view of the Yarra and Melbourne city, but the hotel has location, location, location. However if you are on holiday and like a sleep in and to spend some... More

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Firstly, I would like to express my sincere apologies for the inconvenience you experienced during your stay at Quay West Suites Melbourne. I am disappointed to hear that your experience did not meet your expectations, in particular the noise you experienced from the development next to the Hotel at Hammer Hall. We appreciate your comments and note them for your... More

Gwelup, Australia
1 review
5 of 5 stars Reviewed October 5, 2011

These are fantastic self contained apartments on Southbank in Melbourne. Location is brilliant - very central to everywhere, and walking distance. Nice and clean and roomy. Heaps of cafes and restaurants next door - including a great food hall. We have been going to Melbourne 2/3 times a year and keep staying at the same place!

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

WeI appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2011 via mobile

We stayed in a river view apartment on floor 12. Expensive but worth it. Balcony overlooking river was superb. Not a single complaint.

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Melbourne, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 27, 2011

Just stayed 2 nights at Quay West Southbank in a single bedroom suite.Great views over the city and river from the generous sized balcony. Walked to the MCG to see the PIES trammed it up to the Vic Market ,easy. Great spot to stay to go anywhere around Melbourne City and major sporting venues.Could not rate the staff highly enough... More

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for staying at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team. Guest reviews enable us to monitor... More

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2011

totally a 5 star stay. was there to accompany my husband who was working next door . the view of yarra river splendid. and then, the staff is helpful. location wise very great to everything, shops, tram and etc. the apartment was spacious for a one bedroom apt. kitchenette was well plan with kitchen, fridge, dryer and washer and etc.

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. Kind regards More

Melbourne, Australia
1 review
5 of 5 stars Reviewed September 26, 2011

Have just returned from two nights at Quay West Southbank - marvellous location for our needs. Staff ultra pleasant and helpful - suite tip top, very comfortable. Would return in an instant.

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More

Alice Springs, Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 24, 2011

Stayed here for 3 nights in a two bedroom apartment with 2 Adults & 2 Children. From all the reviews I must admit that I was a bit let down. I do want to say that you couldn't fault the staff as they were great but other than that .... Our room overlooked the construction site next door & a... More

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Firstly, we would like to express our sincere apologies for the breakfast, you had during your stay with us. I will personally follow up with our Head Chef for his action and follow up. We were disappointed to hear that your experience did not meet your expectations. Guest reviews enable us to monitor our standards so I appreciate you taking... More

Contributor
11 reviews 11 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 21, 2011

After lots of looking decided on Quay West for a 2 night stay in Melbourne. I booked a one bedroom suite, and was very happy with my choice. The suite is very spacious, with a full kitchen, including fridge, dishwasher, oven, cooktop, microwave and washer/dryer combo. I also had a great view across the Yarra to Flinders Street Station. The... More

Was this review helpful? Yes 2
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

We appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It is nice to know that we provided the appropriate level of service throughout your stay; your comments will be shared with our team. We look forward to welcoming you and the family back... More

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Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Avenue, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Quay West Suites Melbourne 4*
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne

205 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Melbourne #5 Luxury Hotel in Melbourne #6 Romantic Hotel in Melbourne #12 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. ... more   less 
Number of rooms
100

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