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All 172 Melbourne hotels

Quay West Suites Melbourne

4.0 of 5 Hotel   |   26 Southgate Avenue, Melbourne, Victoria 3006, Australia
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92%
Ranked #5 of 172 hotels in Melbourne
A recent review
5 of 5 stars Reviewed May 9, 2012
Jarrod L Melbourne, Australia
  • Reviews (568)
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568 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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There are newer reviews for Quay West Suites Melbourne
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Melbourne, Australia
1 review
5 of 5 stars Reviewed May 9, 2012

Location, location, location. As we travel into Melbourne alot, we have stayed in alot of hotels THIS ONE IS GREAT. Everything you need. It is prime position on Melbournes Southbank between The Langham and the Arts centre, Great if you want a quiet meal or if you want to party you are so close to everything. The decor is warm... More

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

We appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. The balcony's and the views are great and it is nice for a longer stay to have this space. It’s always a pleasure to receive positive feedback, which I will be sure to share... More

auckland
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 2, 2012

Stayed here in July 2011 to celebrate my 30th birthday. Stayed in a one bedroomed apartment with my husband. The apartment was modern, clean, spacious with a fantastic full kitchen and large fridge. It also included a washer dryer which is a real bonus for travellers. A nice modern bathroom with a bath and a shower. Whilst we didnt get... More

Was this review helpful? Yes 1
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More

Traralgon, Australia
Top Contributor
126 reviews 126 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed May 1, 2012

Got a great deal on Wotif for our stay in Oct 2011. Parking and checking-in was a breeze and we got our room upgraded!! The Quay West is in a sensational spot on Southbank....a short walk to the CBD or casino. The room was large and extremely comfortable.....what more can you ask for? We were heading out for breakfast the... More

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for choosing to stay at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team. We look forwrad to... More

Perth, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 29, 2012

Stayed in a 2 bedroom apartment. The apartment was amazing but some appliances were getting old in the tooth. I had a toddler travelling with us and the cot provided was definitely the nicest one yet. They even folded in a blanket! The location was amazing as well. Right next to the city but far enough to be quiet and... More

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

We look forward to welcoming y We appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to know you had a wonderful stay with us. We note your comments regarding the appliances in the suite; we are in the process of changing these items in all suites including the dishwasher, washer, dryer and... More

Australia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 27, 2012

Stayed two nights in a premium cityview suite on the top floor (well actually the top 7 floors are private apartments and level 15 is the top of the hotel). Great view of the river and city, comfy bed and furniture, excellent appliances. Staff very friendly and helpful and the room service food was great and delivered quickly. Breakfast was... More

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More

Sydney
2 reviews
5 of 5 stars Reviewed April 24, 2012

I stayed with my 7 year old niece at this wonderful hotel in April for a 3 night getaway from Sydney. From the moment we arrived, we received an extremely high level of service from everybody we came across - from the people on reception to the room service staff! This really made our stay very enjoyable. The pool, which... More

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More

Flower Mound, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2012

This was my 1st hotel stay in Australia & it was pretty amazing. The entire staff was incredibly polite & cheerful. The room was very nice & the bed was excellent. The location was fantastic too. The only negative experience I had was the breakfast. The food was mediocre at best, they never refreshed the eggs & it was very... More

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. We note your comments regarding breakfast and will follow this up with our Head Chef and service team. Guest feedback such as yours enables us to focus on areas that require improvement and we... More

Leesburg, Virginia
Top Contributor
64 reviews 64 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 16, 2012

My husband and I stayed here for 7 nights in March 2012. He was on business and I was along for the trip. The hotel is sort of generic/modern in decor, nothing really nice or special, but adequate. The kitchen and washer/dryer (one machine that does both) and plentiful space was nice to have regardless of decor. Photos by other... More

Was this review helpful? Yes 2
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Firstly, I would like to express my sincere apologies for the inconvenience you experienced with the air conditioning during your stay with us. it was unfortunate that you experienced the issue and upon investigation it appears that the problem was intermittent which certainly did not help the situation. We are sorry that it was only fixed in on the last... More

Melbourne
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2012

My family and I just spent the weekend at Quay West and I cannot choose one staff member who "stood out" as EVERYONE was fabulous! Staff were very approachable and friendly and nothing was too much bother. We enjoyed the roominess of our 1 bedroom apartment and the spectacular views of the Yarra and MCG. The kitchenette with full oven,... More

Was this review helpful? Yes 2
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

WeI appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More

Townsville, Australia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 12, 2012

I stayed two nights at Quay West in a one bedroom apartment. The room was very clean and the decor tasteful. The bedroom was a good size with two built in wardrobes and then there were extra shelves just outside the bedroom. The kitchen was very good and the bathroom had both a plunge bath and a separate shower. The... More

Was this review helpful? Yes
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for staying at Quay West Suites Melbourne. We were delighted to note that you enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team. Guest reviews enable us to monitor our... More

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Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Avenue, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Quay West Suites Melbourne 4*
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Melbourne #5 On the Beach Hotel in Melbourne #5 Romantic Hotel in Melbourne #5 Luxury Hotel in Melbourne #11 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. ... more   less 
Number of rooms
100

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