We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quay West Suites Melbourne

Certificate of Excellence
Hotel website
26 Southgate Avenue, Melbourne, Victoria 3006, Australia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Quay West Suites Melbourne
Professional photos View all
Browse nearby
Quay West Suites Melbourne
Add Photo Write a Review

739 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    499
    189
    36
    8
    7
See reviews for
177
314
24
98
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (739)
  • Mar-May only
    (196)
  • Jun-Aug only
    (193)
  • Sep-Nov only
    (177)
  • Dec-Feb only
    (173)
All months
There are newer reviews for Quay West Suites Melbourne
See the most recent reviews
australia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 1, 2015

We stayed here for a couple of nights in May, its a great location. We weren't lucky enough to get the great views that others have reviewed, but being so chilly in Melbourne at this time of the year, sitting out on the balcony didn't even cross our minds! :) Check in was okay. The room was nice, we stayed... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you so much for your detailed review.We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team. Guest reviews enable us to monitor our standards... More 

Leongatha
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 1, 2015

We stayed last weekend as a family of four - it was our first time at Quay West and we found the whole experience excellent. We were upgraded to a 2BR Executive apartment which was clean, spacious and comfortable - husband loved the electric recliners and the kids had their own bedroom and bathroom and loved the pool. We enjoyed... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More 

Coogee, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 31, 2015

Stayed one night and everything from the greeting and service from staff to the room on the 15th floor was fantastic. Great location, close to the city, good restaurants and if going to the MCG catch a Melbourne Water taxi (Rebecca) up the river then a short stroll to the venue.

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More 

Adelaide Hills, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015 via mobile

Quay West is very centrally and conveniently located on South Bank, ideal for families to get to the city or get a train out. Staff are friendly and helpful and the rooms comfortable. There are lots of restaurants and a food court nearby as well as a 7/11 if you want to cook on the room.

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for choosing to stay at Quay West Suites Melbourne. we appreciate you taking the time to post your review on Trip Advisor, as guest reviews enable us to monitor our standards to ensure we are proving our guests with what they want. More 

Geelong, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

We booked through wotif, we had an amazing room with balcony overlooking the MCG, room was spotless,bed was so comfortable, great choice of coffee, the staff were excellent, and the room service breakfast was amazing.Also a bottle of champagne for our anniversary was on ice for our arrival.Thankyou to all the wonderful staff, we will be back again

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advosor and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

648 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (210)
Viewed
Hotel & grounds (31)
Viewed
Pool/beach area (3)
Viewed
View from room (50)
Viewed
Room/suite (71)
Viewed
Bathroom (10)
Viewed
Dining (11)
Viewed
Other (34)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (384)
Viewed
Amenities (15)
Viewed
Deluxe One Bedroom Suite (58)
Viewed
Pool (12)
Viewed
Premium City View One Bedroom Suite (52)
Viewed
Premium Three Bedroom Panoramic View Apartment (96)
Viewed
Restaurants and Bars (21)
Viewed
The Hotel (37)
Viewed
Two Bedroom Accommodation (45)
Viewed
Two Bedroom Apartment (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Room/suite (20)
Viewed
Dining (8)
Viewed
Hotel & grounds (10)
Viewed
View from room (7)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay