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Quay West Suites Melbourne

Certificate of Excellence
Hotel website
26 Southgate Avenue, Melbourne, Victoria 3006, Australia
Best prices for: 1 room 1 guest
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Quay West Suites Melbourne
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Quay West Suites Melbourne
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718 reviews from our community

Traveler rating
    485
    182
    36
    8
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173
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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Coolum Beach, Australia
Top Contributor
89 reviews 89 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at Quay West with a group (18) for a long weekend recently. What a top location ! Easy walk to AAMI Park, MCG plus it is about two minutes from the Crown Casino precinct and all the restaurants & bars on Southbank. Literally a minute or two across the bridge to Flinders St station, tram stops etc. 10... More 

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melbourne
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A return trip and a updated review of this wonderful hotel...Guess what! its as good as it was in December!! Outer Melbourneites became inner Melbournites for a 3 wonderful days. We've stayed all over Melbourne and this place is still our current fav! Excellent location, comfortable accommodation, and staff who really know their customers base and respond in a friendly... More 

Was this review helpful? Yes 1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Happy Birthday- so pleased you enjoyed.your stay. Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I am a regular now at this hotel. So close to everything, great for families with a food court located in Southgate Centre. Walk to everything, rooms very comfortable and well appointed. I left behind some items last trip in my room, including a new pair of shoes. Didn't realise until a few weeks later, decided to ring the hotel... More 

Was this review helpful? Yes 1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor and we found your shoes. I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the... More 

Brisbane, Australia
Top Contributor
87 reviews 87 reviews
68 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My studio room was spacious, spotless and modern with a balcony and partial city view. Although the bed was comfy the "king" bed wasn't a king - it was two singles pushed together. Good quality teabags which made a nice change from the usual cheapo ones you get in most hotels. Pod coffee machine as well for those who prefer... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

We are pleased you will be back! We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team. Guest reviews enable us to monitor our standards... More 

Gold Coast, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We travel to Melbourne often and this is the first time we stayed at Southbank and the Quay West Suites. We were very impressed with the hospitality, the spacious room and the great rate we paid. The views were stunning and every amenity is within walking distance, we will be a return customer.....but only if we can have a discounted... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More 

Puchong, Malaysia
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there for nearly 2 weeks. My wife love the kitchen, distance to the nearest bus station was close that I could take a trip to Sydney. A lot of place to eat and quite close to the city. Not far away from the Melbourne zoo and you can probably Kayak if you want or go for a jog... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More 

Senior Contributor
38 reviews 38 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Though tricky to find, it is worth it. Nicely appointed 1 bedroom unit with a sofa bed with great views of the river and city. It is very well situated - an easy walk or tram ride to the city. The reception staff are very pleasant and helpful as well. Lots of great restaurants as you wander along the river,... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for staying at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team. Guest reviews enable us to monitor... More 

Auckland
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent three nights here recently with a friend and after a computer glitch with our booking that saw us in a double room instead of a twin, we were upgraded to a one bedroom suite. The views of the city and river were stunning. The room was clean and spacious. Note that even on the 15th floor we could... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advosor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. Puneet will be thrilled with the feedback. We look forward to seeing you at the hotel... More 

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