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Quay West Suites Melbourne

5.0 of 5
26 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Hotel amenities
Quay West Suites Melbourne
Ranked #2 of 200 hotels in Melbourne
4.5 of 5 stars 206 Reviews
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206 reviews from our community

What travelers say about this hotel
  • Great location(8)
  • Room service(8)
  • Short walk(6)
  • Federation square(5)
  • Buffet breakfast(4)
  • Would definitely stay(3)
  • Very nice(3)
Traveler rating
    141
    51
    9
    2
    3
Only show reviews for Family (52) | Couples (80) | Business (27)
Date Rating
Buderim, Australia
Top Contributor
80 reviews 80 reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

What a nice place to stay in central Melbourne and so close to everything. There is a nice pool and sauna on the 5th floor. The room was comfortable and there are larger rooms/appartments for those with children or groups of friends. The room was also set up for eating in and getting your own breakfast. There is a 7... More

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See 3 more reviews by olie293 for Melbourne
Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2012 NEW

We stayed 2 nights at Quay West in a 1 bedroom suite. We originally paid for a premium city view suite after calling them and being told they look directly over the river and city. Upon entering the room We realised our city view was of St Kilda rd. We rang reception straight away and after calm but stern words... More

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Melbourne
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2012 NEW
1
person found this review helpful

We had difficulty finding the apartments so rang reception and they guided us through the area. The front end staff were exceptionally friendly and helpful. We chose a City View apartment and although only on the 3rd floor, had a great view of Flinders Street Station and Yarra River. We were just a short 2-3 min wander along Southbank from... More

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See 3 more reviews by taya62 for Melbourne
Adelaide, South Australia, Australia
2 reviews
5 of 5 stars Reviewed May 21, 2012 NEW

Stayed there for a few days recently while at a Conference. Great location, rooms and service. REALLY GOOD service. Will definately stay there again. More

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new zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2012
1
person found this review helpful

We researched this holiday carefully online mainly with Trip Advisor. This hotel was more expensive than some of our other shortlisted hotels but it was worth every cent and exceeded our expectations in every way. Perfect location for downtown Melbourne but with the river right there for a leg streach in the morning.Also very handy for transport, many great restaurants,... More

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Perth
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 17, 2012

PROS With GHA status, we elected to stay at Quay West Suites instead of our usual haunts. Fabulous location within walking distance of the Casino, Etihad and shops. Nice 1 bedroom suite. CONS Terrible lumpy bed that sagged in the middle. No practical place to set up laptop. No WIFI except supposedly in the lobby where there was no connection... More

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See 2 more reviews by MaggieM8 for Melbourne
Sydney, Australia
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 16, 2012

This place, is not grand, but I would go back every time. Why? Its the combination of the location, the price, the quality and the people. Location is AAA for a Melbourne visitor, its almost city centre but just far enough out of the centre that there is plenty of light to make time in your room enjoyable and close... More

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See 2 more reviews by dudeskewl for Melbourne
Jackie Porter, General Manager at Quay West Suites Melbourne, responded to this review
May 17, 2012

We appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It is nice to know that we provided the appropriate level of service throughout your stay; your comments will be shared with our team. We look forward to welcoming you and the family back... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed May 15, 2012

We stayed at Quay West to celebrate our 30th wedding anniversary. They could not have been more accommodating. We were upgraded, received a complimentry bottle of champagne, were able to get into our room early and they arranged for our car to be there longer than our stay while we enjoyed the sights of Melbourne. Great views of the river... More

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Jackie Porter, General Manager at Quay West Suites Melbourne, responded to this review
May 17, 2012

Once again congratulations on your anniversary! Thank you for your kind comments. I am delighted that you felt relaxed and pampered and you left with great memories. We look forward to welcoming you back next time you are in Melbourne, More

Newcastle, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 10, 2012

We have been to Melbourne a few times and have stayed closer to mall so we could walk to the shops. As we have spent alot of time in that area we thought this time we would give Southbank a try. Wow, we had no idea it was so nice and the Crown complex is amazing!! You are so spoilt... More

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Jackie Porter, General Manager at Quay West Suites Melbourne, responded to this review
May 13, 2012

Thank you for staying at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team. Guest reviews enable us to monitor... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed May 9, 2012

Location, location, location. As we travel into Melbourne alot, we have stayed in alot of hotels THIS ONE IS GREAT. Everything you need. It is prime position on Melbournes Southbank between The Langham and the Arts centre, Great if you want a quiet meal or if you want to party you are so close to everything. The decor is warm... More

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Jackie Porter, General Manager at Quay West Suites Melbourne, responded to this review
May 10, 2012

We appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. The balcony's and the views are great and it is nice for a longer stay to have this space. It’s always a pleasure to receive positive feedback, which I will be sure to share... More

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Additional Information about Quay West Suites Melbourne

  • Quay West Hotel Melbourne
  • Quay West Melbourne
Address: 26 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Price Range: $$$

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Quay West Suites Melbourne
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