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Quay West Suites Melbourne

Certificate of Excellence
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26 Southgate Avenue, Melbourne, Victoria 3006, Australia
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Quay West Suites Melbourne
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Quay West Suites Melbourne
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700 reviews from our community

Traveler rating
    474
    175
    36
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Top Contributor
94 reviews 94 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed here for a night on the fifth floor and really enjoyed this Hotel. friendly, fast and efficient service,a room with views of the river a large bath and shower with a small kitchenette complete with micro wave and coffee maker! What more could you want? Large comfortable beds, quiet and a great large TV. The... More 

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Maffra
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here last week for 4 nights. I was pleasantly surprised by the size of the one bedroom suite I had, it had a very nice bedroom with large window and lounge room with large balcony. The kitchen was fully functional with all the things you would expect including dishwasher and wash/dryer. If I had my family with me, it... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

This cant be 5 star Hotel Appartment.we were given a room where dishwasher doesn't work iron bored was broken and they got spiders in the room.I got photo of spider web. We special asked the hotel not to throw anything from the fridge but they still throw my daughter baby food.very bad service.

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Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Am a member of Accor Group Advantage and was offered a special on many of their hotels. Chose Quay West because I have stayed there before and enjoyed the location and ambience. As I was travelling with my sister I booked, and got confirmation of (including photo), a studio apartment with single beds and views. On arrival was given a... More 

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Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you, we appreciate you taking the time to post your review on Trip Advisor. Once again as discussed today, we are disapppointed to know that you did not enjoy stay and there was confusion with the suite type that was booked. As dicsussed we look forward to seeing you at the hotel again soon where we can extend our... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Such a beautiful hotel and loved spending every moment there. The staff were very polite and so helpful. Our room over looked the Yarra River and every moment from am-pm was such a beautiful sight. Would highly recommend this hotel for future travels looking to stay in high end, luxury styled suits.

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Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for your kind comments. I am delighted that you felt relaxed and pampered and you left great memories. We look forward to welcoming you back.. More 

Oxley Vic
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Situated right on the riverside of the Yarra river a short walk from Flinders St station these luxury apartments never disappoint. Quiet and spacious and very luxurious just a stroll down the riverside to Crown casino and virtually across the road from the beautiful botanic gardens. Next to the state theatre and minutes from the Melbourne art gallery . Perfect... More 

Was this review helpful? Yes 2
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for staying at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team. More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location. Friendly staff. Quality Breakfast. Close to the Arts district and federation Square. With the interconnecting pedestrian bridges over the Yarra the Hotel provided walkable and direct tram route access to all CBD areas and more outer fringe locations such as the Lygon Street restaurant precinct.

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More 

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