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All 171 Melbourne hotels

Quay West Suites Melbourne

4.0 of 5 Hotel   |   26 Southgate Avenue, Melbourne, Victoria 3006, Australia
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Ranked #5 of 171 Hotels in Melbourne
A recent review
5 of 5 stars reviewed 2 days ago
Rashelle C Melbourne, Australia
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595 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
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English first
Melbourne, Australia
Top Contributor
52 reviews 52 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here on Sat night and the position was perfect. Its behind the art centre and next to South Bank walk. The apartment was clean, modern and have everything we needed. We got upgraded to a deluxe suite . The gym was small but adequate and the pool and spa looked lovely. I would recommend this place for anyone... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel on a couple of separate occasions in a one bedroom apartment. First impressions were great. Location is great, and the rooms are a good size, fitted out with most things you would need, and are nicely decorated. Security is also good with a swipe-card lift. Staff were mostly very good. I liked the washer/dryer which... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
Top Contributor
73 reviews 73 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the 2nd time I've stayed at the Quay West Suites and I loved it! The 1st time, I was visiting with a friend and we were given a room on the Plaza level, which was handy to get to the shops in Southgate. This time, however, I stayed for 5 nights whilst attending a conference in the Melbourne... More

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for your detailed review and lovely comments. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In the heart of the cultural venues of Melbourne, walking distance to town, trains, trams and buses close by - not to mention the restaurants on Southbank. Close to Queen Victoria Gardens if you wish to walk for exercise. Our apartment faced the city and there was always something to watch if you had time. Rooms clean, staff efficient. We... More

Was this review helpful? Yes 1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for choosing Quay West Suites Melbourne-we appreciate you taking the time to post your review on Trip Advisor and that your loved the location. We look forward to extending our hospiatlity once again. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is amazing for Melbourne with everything in walking distance. Rooms very spacious and clean! Most amazing part was the staff. Special mention to Alex & Kathy who made our stay so enjoyable. Thanks and I will be back!

Was this review helpful? Yes 1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to shared with Kathy and Alex. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing hotel! Great location! FANTASTIC staff. Kathy and Alex made us feel like we were walking into our own home right from when we checked in and then again when we stumbled in after a night out at 3am, great to see such friendly, amazing staff!! Will definitely be my point of call whenever I stay in Melbourne from now... More

Was this review helpful? Yes 1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for choosing to stay at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff, in particular, Kathy and Alex Your comments will be shared with them - they will be thrilled with the feedback. We hope yo see you in Melbourne again soon. More

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Fantastic location! We had a clean & spacious room with a balcony. The restaurant provided an excellent breakfast with poached eggs cooked to order! We only had the one night as we were flying out the next day, but would consider staying longer next time. Happy to recommend the hotel.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Guest reviews enable us to monitor our standards and we look forward to welcoming you back to the hotel on any future visits you may make to Melbourne. Thank you More

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we pulled up to Quay west to the moment we left, everything was perfect the staff are outstanding a special mention to Kathy and Alex they went above and beyond, both are made for hospitality and you can tell they have a genuine passion for the industry. The room was comfortable and perfect for a stop over... More

Was this review helpful? Yes 2
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne I am pleased it was perfect! We look forward to welcoming you back in the future. More

Sydney, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked here for 2 nights, after seeing how highly it was rated on here. We were not disappointed. After being checked in early by incredibly friendly staff, we were pleasantly surprised to find we were upgraded to a suite. The views were incredible and everything about the room was lovely. The hotel is in an extremely convenient location, and... More

Was this review helpful? Yes 1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I was very pleased to learn that you found all our team at the Quay West to be friendly and professional. I will ensure your kind words are shared with everyone.We look forward to welcoming you back soon. More

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Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Avenue, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quay West Suites Melbourne 4*
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne

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