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Quay West Suites Melbourne

5.0 of 5 26 Southgate Avenue, Melbourne, Victoria 3006, Australia
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Certificate of Excellence 2014
Quay West Suites Melbourne
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Quay West Suites Melbourne
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682 reviews from our community

Traveler rating
    461
    172
    35
    8
    6
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162
290
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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1 review
4 of 5 stars Reviewed yesterday NEW

Stayed here for 1 night for our 25th Wedding Anniversary. Could not fault it. Close to everything we needed. Received a complimentary bottle of champagne as we were asked on booking if we were celebrating anything. Very nice touch. Would definitely recommend and stay here again. Thank you

Was this review helpful? Yes
Edinburgh
Top Contributor
130 reviews 130 reviews
94 hotel reviews
248 helpful votes 248 helpful votes
5 of 5 stars Reviewed 1 week ago

These suites were in a great situation on the south bank within walking distance of many of Melbourne's attractions and some great restaurants. It was great for us to make a cup of coffee- nespresso pods milk supplied as well as tea etc. We sampled pastries, smoothies, muesli etc from the food court next door for breakfast. It was lovely... More 

Was this review helpful? Yes 2
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future More 

Windsor, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights as a mini-break as part of my Melbourne trip. Fantastic location at great prices. Much better than a hotel, it has a mini kitchenette and a sitting room area with a balcony and partial views of the city. Situation on Southbank, everything is a walk away including access to the free trams. Check in was quick... More 

Was this review helpful? Yes 3
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for staying at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with Kathy - will be thrilled! More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Excellent location to explore the city of Melbourne. Located at Southbank restaurants at your door step. Short walk to Crown Casino, Federation Square, Art Centre, trams and the famous Flinders Street train station. Staff go out of there way to make your stay very enjoyable. Rooms are well laid out and service is excellent. Restaurant on site is lovely. Highly... More 

Was this review helpful? Yes 1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More 

Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked in for Valentines night, went for premium river view. On arrival upgraded to 3br suite which was a nice surprise. Huge space and great views. Great mattress for an excellent nights sleep. Would recommend with out hesitation.

Was this review helpful? Yes 2
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for your continued support of the Quay West Suites. It is wonderful to hear this is your home away from home. It is always a pleasure to look after you. We look forward to your return to Melbourne soon. More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived frazzled and stressed after navigating Melbourne traffic as tourists. Upon entering, we were met by a wonderful receptionist , "Kathy", and within minutes the stress drained away. She was so welcoming, friendly and accommodating, she could not have done more-the whole check in and car parking process was all taken out of our hands. The little "extras" she... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More 

Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very spacious room; 1 bedroom, living room and a fully equipped kitchen. I really enjoy my stay at Quay West; the room condition is in pretty good condition. Only a few comment about the TV which is pretty old and slow. One good, advise from me if you are take a cab to this hotel; PRINT out the ADDRESS. I... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

From the minute we walked in the door we felt very welcomed, they staff were very friendly and helpful, our one bedroom studio apartment was spacious and modern and had a spectacular view over the river and towards the MCG. We just lost loved the area it was situated in everything is in walking distance and too many restaurants to... More 

Was this review helpful? Yes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future. More 

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Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Avenue, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#3 Spa Hotel in Melbourne
#4 Family Hotel in Melbourne
#6 Luxury Hotel in Melbourne
#6 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne

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