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Mantra Southbank Melbourne

31 City Road Southbank, Melbourne, Victoria 3006, Australia
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1 room 1 guest
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Mantra Southbank Melbourne
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394 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mantra Southbank Melbourne
See the most recent reviews
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed February 26, 2014

Stayed 3 nights recently at the Mantra in a one bedroom apartment. The Mantra is in a great location, close Southbank, Crown and city centre. The reception staff were friendly and helpful. The room was suitable for our needs and clean, found the lounge room couch a little uncomfortable, but we didn't spend much time in the room anyways. We... More 

Was this review helpful? Yes 4
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear austag, Thank you so much for your review. It's terrific to hear that you enjoyed your stay with us and that the service provided by all of the staff was friendly and helpful. In regards to your feedback about the accessible bathroom, please don't hesitate to contact us directly at the hotel next time you are in Melbourne and... More 

Christchurch, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 26, 2014

The location of this hotel was great. We were in Melbourne for a concert at AAMI and it was an easy walk to the stadium and back. Also the hotel is well appointed for Flinders Street Station, the Southbank and the CBD. We stayed in a one bedroom apartment on level 7. We didn't have much outside noise in the... More 

Was this review helpful? Yes 4
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed February 23, 2014

I stayed here for a work trip last week. I have never stayed here before. I checked in only to find that the restaurant and kitchen were closed for room service and dining. I arrived on an early flight, very stressful business meetings, the usual debacle of never being able to get a cab in Melbourne and walked 1.4 kms... More 

Was this review helpful? Yes 2
GMMantraSouthbank, General Manager at Mantra Southbank Melbourne, responded to this review

Thnk you for your feedback following your stay with us in February. I would like to apologise about the inconvenience caused due to the restaurant being closed due to major works following a flooding incident that was totally unforseen and required the closure of the restaurant for recitification works. I have sent you a private message with my contact details... More 

ballarat
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 16, 2014

The rooms indicated on the web did not match reality. Room booked was for 2 queens got 1 queen and 2 singles. Booking indicated that there was an ipod dock in the room none to be found except for a cassette player. Request to change the 2 single bed to a queen bed was acknowledged but went unattended. Overall a... More 

Was this review helpful? Yes 4
GMMantraSouthbank, General Manager at Mantra Southbank Melbourne, responded to this review

Dear Guest, Thank you for taking the time to post feedabck following your stay with us in February. I would firslty like to apologise that you did not receive the value for money that you were expecting. The team and I have reviewed your comments and made some changes accordingly. I have sent you a private message with my contact... More 

Canberra, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 15, 2014

This hotel was very good. The apprtment was very clean and well equipped.The bedding was very good and the bed extremely comfortable.There were good blockout curtains. Breakfast wasthe only weak link as it lacked good table service. The hotel was within walking distance to the CBD and the free tram.It was a few minutes away from the Southbank restaurants and... More 

Was this review helpful? Yes 1
GMMantraSouthbank, General Manager at Mantra Southbank Melbourne, responded to this review

Thank you for posting your feedback following your recent stay with us at Mantra Southbank, Melbourne. Delighted to read that you found the apartment clean and well equipped. I apologise that the service at breakfast was not as good as it could have been and have passed this onto the Food and Beverage team so that they are aware and... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 12, 2014

Room was huge . Staff was so much friendly specially housekeeping staff welcome in corridor was fantastic . All kitchen equipment was available for cooking and ,laundry facilities was provided .Cleaning standard was acceptable but only feel carpet and furniture was bit old which don't effect us .

Was this review helpful? Yes 1
GMMantraSouthbank, General Manager at Mantra Southbank Melbourne, responded to this review

Thank you for providing feedback following your recent stay with us. The apartments at the hotel are all of a fantastic size with most of the two bedroom apartments between 75sqm and 100sqm. Lots of room for the entire family and certainly well equipped with all you need to cook for yourself. We hope that you are able ot stay... More 

Canberra, Australia
Level Contributor
258 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
3 of 5 stars Reviewed January 27, 2014

This was our second stay at this Mantra. The staff are friendly and helpful and room service was excellent. The best aspect of this Mantra is its location. There are a number of venues within walking distance of the Mantra, including AAMI Stadium, the MCG & Melbourne Park. We stayed at the Mantra to attend the Australian Tennis Open at... More 

Was this review helpful? Yes 1
GMMantraSouthbank, General Manager at Mantra Southbank Melbourne, responded to this review

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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 21, 2014

Generally the hotel was of a standard you would expect for the price, rooms were large, and fairly comforbtable. However on my first night I moved the table when my book fell behind it and found dust bunnies and.. a q-tip which had been used and was disgusting. I am not worried by a little dust or a few missed... More 

Was this review helpful? Yes 1
GMMantraSouthbank, General Manager at Mantra Southbank Melbourne, responded to this review

Thank you for your feedback regarding your stay at the hotel and I would like to apologise that the room wasn't at expected standards with regard to the cleanliness. In September last year we made significant changes in this area of our hotel and your feedback will continue to drive us to achieve further improvements. If you would like to... More 

Geelong, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 15, 2014

We visit Melbourne quite regularly and usually stay in Spring Street. This was our first stay at Mantra Southbank (a special offer with the State Theatre Illusionists show and the hotel was too good to miss!) Our 2 night stay was a very positive experience and we were impressed by the easy walking access to a wide range of shops... More 

Was this review helpful? Yes 1
GMMantraSouthbank, General Manager at Mantra Southbank Melbourne, responded to this review

Thnak you for taking the time to share you experience of the hotel following your stay with us in January. Southbank is truly one of the cities great locations to stay for so many reasons as you have highlighted in your review. We have worked hard at making sure that our breakfast buffet contains interesting and tasteful offerings so glad... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 12, 2014

We went to Melbourne for a couple of days for shopping. From where the Mantra is situated, it was easy to get around and far enough away from the hustle and bustle. The staff were very helpful and the room clean and comfortable. 'Inspire' restaurant could use improvement.

Was this review helpful? Yes 2
GMMantraSouthbank, General Manager at Mantra Southbank Melbourne, responded to this review

Thank you for taking the time to post some feedback following your stay with us in January and so glad to read that you enjoyed your weekend of shopping. We hope that you get time to visit Melbourne again soon and would be delighted if you chose to stay with us. Kind Regards Aaron Bond General Manager More 

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