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Mantra Southbank Melbourne

4.5 of 5 31 City Road Southbank, Melbourne, Victoria 3006, Australia
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Mantra Southbank Melbourne
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Mantra Southbank Melbourne
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328 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Mantra Southbank is well located for Melbourne city and south bank attractions. We stayed here to go to the tennis. We could walk it in 20 minutes. The front desk staff were very friendly. The rooms needed a deep clean. There was dust on the chair support rails and a crushed up soft drink can shoved under the TV console!... More 

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Melbourne, Australia
Top Contributor
137 reviews 137 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pre booked on their website which was easy. Arrived about 945 pm Australia Day evening. The reception staff were informing another couple that room service was about to close. I checked in and also ordered a burger and a few beers to be delivered to my room. The burger arrived about 25 minutes later and was tasty enough but not... More 

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Sydney, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here as a group of 3 friends visitng Melbourne for the tennis. We had a clean, comfortable 2-bedroomed apartment which had been recommended by the travel agent. The only thing we would change next time is to ask for a room with 2 bathrooms. We asked for a few extra things and although the hotel was very busy,... More 

Was this review helpful? Yes 2
Mackay, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Mantra Southbank is probably one of the best accommodations my family & I have stayed in. Having a family of 5 always makes travel difficult for us. The Mantra accommodated us comfortably without the need for adjoining rooms. The 2 bedroom apartment we stayed in was clean & comfortable. The hotel is close to everything, MCG, Tennis, The Yarra... More 

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I and 2 teenage children stayed here recently for 2 nights over the New Years Eve Period. We had a 2 bedroom apartment which was well laid out and in a very good location to The Yarra and many local attractions. The apartment had only one small bathroom with toilet inside which was a bit inconvenient at... More 

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GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear little_sonj, Thank you for your review of Mantra Southbank Melbourne. I am severely disappointed to hear that you did not have a wonderful stay with us. I have passed on you feedback to our Housekeeping team about the cleanliness of your room and further action will be taken to ensure that all of our rooms are of a high... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

THANK YOU Tim for your prompt help and assistance last night, it was very much appreciated. I was impressed with your efficiency and how quickly you made a decision so that you could assist me. Keep up the good Customer Service.

Was this review helpful? Yes 1
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear CherryllS, Thank you for your review of Mantra Southbank Melbourne. It is wonderful to hear that Tim at our reception desk provided you with fantastic customer service during your stay with us. I am very excited and proud as a manager to receive such great comments about my staff, as we are constantly aiming to perfect the level of... More 

Perth tasmania
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Our family stayed for 3 nights. Could not be happier with our room and the very friendly staff. Will be recommending to family and friends. Our next trip to Melbourne we will be back to stay for sure.

Was this review helpful? Yes 3
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear Rachstak, Thank you so much for taking the time to review Mantra Southbank Melbourne. It is fantastic to hear that you and your family had a wonderful stay with us and the service provided by all of the staff was exceptional. We look forward to welcoming you back to our hotel next time you are in Melbourne. Kind regards,... More 

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a simple good basic room to stay in Melbourne close to all the action. Our whole family stayed here as we had a function in the city. Clean, neat and comfortable. Great buffet breakfast in the morning.

Was this review helpful? Yes 2
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear Kegixa1234, Thank you for taking the time to review Mantra Southbank Melbourne. I am very glad that you and your family had a wonderful time with us and that you enjoyed the great location of our hotel. We look forward to welcoming you and your family back next time you are in Melbourne. Kind regards, Karl Henry Front Office... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got a regular room that wasn't that disabled friendly as we were travelling with my mom who needs disability access. We were then helped by the staff to change the room and got a bigger one. Since it was more expensive, we were then given a really good rate for wifi (which i normally wouldn't pay for-- but Melbourne... More 

Was this review helpful? Yes 1
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear kellynsee, Thank you for your review of Mantra Southbank Melbourne and it is great to hear that you had a wonderful stay with us. We do have a number accessible rooms within our hotel, however unfortunately they are only available in our 1 Bedroom Executive Apartments. I am pleased to hear that the staff were able to help you... More 

Paris, France
Top Contributor
85 reviews 85 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our second (business) visit to this hotel, the previous time, had a great room. Expected same, booked same, charged same, but room was located in different section of hotel. Upon arrival the desk clerk was far too busy to acknowledge us, despite being the only people standing at the desk. A Shame because the morning staff, on checkout were friendly... More 

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Additional Information about Mantra Southbank Melbourne

Address: 31 City Road Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Southbank Melbourne 4.5*
Number of rooms: 127
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Also Known As:
Mantra Southbank Melbourne Hotel Melbourne
Mantra Southbank Hotel Melbourne
Melbourne Mantra Southbank Hotel
Hotel Style:
#18 Spa Hotel in Melbourne
#55 Business Hotel in Melbourne
#59 Family Hotel in Melbourne
#67 Luxury Hotel in Melbourne

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