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Mantra Southbank Melbourne

31 City Road Southbank, Melbourne, Victoria 3006, Australia
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Mantra Southbank Melbourne
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Mantra Southbank Melbourne
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367 reviews from our community

Traveler rating
    94
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    71
    28
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was a perfect weekend retreat in Melbourne. We were lucky to be given a quiet suite, and had a great night's sleep. Melbourne shops and shows were walking distance away, and breakfast was good. Recommended

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed yesterday NEW

We were told when we booked through Mantra that we would have river views as this was a special occasion for us and we specifically asked for a hotel in Melbourne with a beautiful view then arrived to be told no river views from any room. In fact we had a view of a busy road and a building. We... More 

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Auckland Region, New Zealand
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The hotel rooms are well appointed but the windows were dirty and the location is very noisy located on a busy street! Access to the entertainment is difficult for elderly and anyone with a walking disability as the stairways are rather steep and go over the motorway so we took a taxi back to the hotel after the opera but... More 

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Melbourne, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here in April. We were looking for somewhere close to the art center and this hotel was perfect. Short walk out of the hotel, up some steps and you were at the art center. It is a hidden gem. Rooms were a great size, and nice and quiet. We were near the lifts but as the bedroom is set... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 3 nights with our one year old daughter. The customer service was excellent - a pram, cot and bath were available to hire and anything we required, the front office staff were happy to help. The one bedroom apartment was more than enough room and the kitchen and bathroom were clean and well... More 

Was this review helpful? Yes 3
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear Remyandsam, Thank you for your review of our hotel. I am delighted to hear that you and your family had a wonderful stay with us at Mantra Southbank Melbourne and that the service provided by the Front Office staff was exceptional. I am very excited and proud as a manager to receive such great comments about our staff, as... More 

Phuket, Thailand
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a 1 bed apartment with spa bath located on the 10th floor at the front of the building, not much of a view (building on the other side of the street) and no balcony, possibly better views at the side of the building overlooking the park. All rooms in the apartment were spacious with a well equipped kitchen, a... More 

Was this review helpful? Yes 2
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear Kiwitravelling, Thank you for your review of Mantra Southbank Melbourne. It is excellent to hear that you had a wonderful stay with us. As you mentioned, we do have an onsite restaurant, Spire, which is open for breakfast and dinner each day. The full hot buffet breakfast is fantastic value with so many different options such as eggs and... More 

Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were all very helpful, efficient and friendly. We stayed in a 1BR apt which was nicely appointed, clean and spacious. Windows opened to allow fresh air. Close to Southbank Restaurants, Melbourne centre and Convention Centre - we walked everywhere. Nice view of Arts Centre from 11th floor. Pool, spa and sauna heated and clean - only negative was that... More 

Was this review helpful? Yes 1
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear MissInty, Thank you so much for your review of Mantra Southbank Melbourne. It is wonderful to hear that you had an enjoyable stay with us in one of our spacious 1 Bedroom Executive Apartments and that all of the staff were very friendly and helpful. We look forward to welcoming you back next time you are in Melbourne. Kind... More 

Melbourne, Australia
Top Contributor
140 reviews 140 reviews
31 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family often stay in the city over long weekends and if there is 4 or more we always stay at the Mantra Southbank because of its great location and apartments. We usually choose the 2 bedroom, 2 bathroom apartment or the corner apartment. We like the extra lounge room and balcony space with the corner and it also has... More 

Was this review helpful? Yes 2
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear amy d, Thank you so much for your review and I am absolutely delighted to hear that you and your family had another great stay with us at Mantra Southbank Melbourne. We pride ourselves on delivering helpful and friendly service to all our guests and its always a thrill for our team to see regular faces come back time... More 

Canberra
Top Contributor
63 reviews 63 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Mantra Southbank in May 2015 on a Friday and Saturday evening. There were four adults and one child so we booked a two bedroom apartment and requested a sofa bed for our child. Check-in was handled with no fuss and staff were very helpful and friendly. The building is located directly across the road from the... More 

Was this review helpful? Yes 2
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear CanberraLocal, Thank you for taking the time to review Mantra Southbank Melbounre. It is fantastic to hear that you and your family had a thoroughly enjoyable stay with us in one of our spacious 2 Bedroom Apartments. We place a huge emphasis on creating a 'home away from home' environment for all of our guests and in particularly families.... More 

Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The first thing I want to say about Mantra Southbank, is how they honoured the (very) early booking I had made. None of this "subject to availability" rubbish. I really appreciate this, as, if you book a hotel in advance, you should get what you've booked. Our exact request for the 2 rooms was all in order. Both rooms were... More 

Was this review helpful? Yes 1
GMMantraSouthbank, Front Office Manager at Mantra Southbank Melbourne, responded to this review

Dear Lyse-Scott, Thank you so much for your review of Mantra Southbank Melbourne. I am absolutely delighted to hear that you had a wonderful time at our hotel. As you mentioned, we do try to ensure that any requests made at the time of booking are met, as we want all of our guests to have an enjoyable and comfortable... More 

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