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All 171 Melbourne hotels

The Westin Melbourne

5.0 of 5 Hotel   |   205 Collins Street, Melbourne, Victoria 3000, Australia
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Ranked #19 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 17, 2011
mel2627 Sydney, Australia
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1,105 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Melbourne
See the most recent reviews
Sydney, Australia
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 17, 2011

Just spent the weekend here. Had a lovely large King room overlooking the church very romantic.Great location in the city close to everything. The bed was so comfortable I did not want to leave it. The only down side was the buffet breakfast, way to busy and food kept running out - maybe they were under staffed this day? My... More

Was this review helpful? Yes
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking time to provide feedback from your recent stay. We are delighted you enjoyed a refreshing stay in our central location. Regarding our breakfast buffet, if you are limited in time, you are welcome to organize in room dining for a specific time, as your husband suggested. We look forward to welcoming you both back... More

sydney
Contributor
16 reviews 16 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 15, 2011

The Westin Melbourne has refurbished rooms and they are good. Service is first class. The big problem is noise. Most rooms face main roads with street noise, especially trams. Even the "quiet" rooms on the side street (Flinders Lane) have early morning noise from garbage trucks. Clearly the windows are not sound-proof. If you are a light sleeper (or probably... More

Was this review helpful? Yes 1
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. We are pleased you enjoyed our revitalized facilities and personal service. Regarding your specific room preferences, all of our guest rooms have double-glazed windows, however we would be happy to provide a more peaceful alternative so please enquire directly with our in-house reservations team prior to your next stay. Thank you also for bringing the bath towels to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2011 via mobile

Thumb up for their spacious room and bathroom. Free complimentary bottle drink throughout my stay there. Located strategically! 5 mins walk to catch the free circle line tram and also the free tourists shuttle bus opp Fed Sq. Afterall the 6 nights stay were indeed unforgettable & comfortable experience! Thank you!

Was this review helpful? Yes
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your inspiring comments. We are delighted you enjoyed our spacious facilities and ideal location near to all Melbourne has to offer. We recommend you visit the offers page of our hotel website to confirm one of our distinctive packages for your next stay. Be well. More

Wollongong, Australia
Top Contributor
61 reviews 61 reviews
18 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed October 14, 2011

Having tried the Westin Sydney a couple of times we were keen to compare. The location of this hotel could not be better, in the heart of the shopping/laneway restaurant area, trams available across the road and Federation Sq 5 minutes away. Our room, a Spa Studio, (409) was perfect. The outlook with trees on one side and the city... More

Was this review helpful? Yes 2
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for choosing to stay at The Westin Melbourne for your special celebration. We are pleased you enjoyed our central location and luxurious facilities in our Westin Spa Studio. We look forward to welcoming you back for another refreshing stay in the not too distant future. Be well. More

Houston, Texas
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 14, 2011

Nice hotel, good rooms, average buffet breakfast and unbelievably no wifi in the rooms. Wired internet did not work well at all. At these prices, they should be ashamed of themselves. Things got even worse when on check-out I was informed that they could have put a wireless router in my room....Honestly, what does a wireless router cost? If Starbucks... More

Was this review helpful? Yes
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide feedback on your recent stay. Regarding your internet comments, we acknowledge our guests need to stay connected while travelling and are currently in the process of confirming wireless internet for our guest rooms. Until then, as you mentioned, internet is available by high speed broadband wired access or wireless router.... More

Karratha, Western Australia
Contributor
19 reviews 19 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 6, 2011

Don't get me wrong, great location, staff very nice, nice hotel, but the beds arrrrgh...worst beds on my whole holiday. Mattress felt like it was worn out & as for those pillows my god why do hotels persevere with them? The breakfast was dismal, Maccas or HJ's would have been on par. Very disappointed with this being our last stop.

Was this review helpful? Yes
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide feedback. It is disappointing to read your expectations were not met for a completely fulfilling stay. We consistently receive very positive comments regarding our Heavenly beds, which were all renewed as part of a recent refurbishment, so we would welcome the opportunity to resolve any concerns you may have during... More

Brisbane, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 6, 2011

Stayed at the Westin in October on business. Fantastic location in the heart of Melbourne close to restaurants, shopping and the business district. Service is great, nothing seems too difficult and the Service Express option is a nice touch. The Starwood Preferred Guest program is one of the best out there however no offer for a daily paper was given,... More

Was this review helpful? Yes
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your detailed comments. We are pleased you enjoyed staying connected in your guest room and were refreshed with our tranquil Wellness Centre facilities. Our central location certainly provides convenient access to all Melbourne has to offer and we are delighted you experienced the personal and instinctive service Westin is renowned for. As an environmentally conscious... More

sydney
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 5, 2011

Stayed here on level 3 for 2 nights in October 2011 in a deluxe king room. Very central location (corner of Collins and Swanston), in the heart of Melbourne CBD. You can very slightly hear the trams on Swanston street from the rooms. The room and bathroom are very spacious. The bed is the most comfortable bed I have ever... More

Was this review helpful? Yes
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. It is inspiring to read you enjoyed our spacious facilities, Heavenly beds and personal service. On future stays, we encourage you to raise any issues such as the television channels or street noise while you are here so we may have the opportunity to resolve any concerns. If you are a regular traveler, we would also recommend you... More

Hobart, Australia
Top Contributor
219 reviews 219 reviews
58 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed October 4, 2011

Comfort is the first word that comes to mind to describe the Westin in Melbourne. From their bedrooms to their foyer and bars, it's all great. Perfectly positioned for Theatre, shopping and business. The service is second to none...with a friendly smile! If you would like a city break and be spoiled...The Westin is the place to be.

Was this review helpful? Yes
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your delightful feedback. We certainly enjoy indulging our guests so they leave feeling better than when they arrived. We are pleased you enjoyed a fulfilling stay and look forward to your next visit. Be well. More

London, United Kingdom
Top Contributor
197 reviews 197 reviews
132 hotel reviews
249 helpful votes 249 helpful votes
5 of 5 stars Reviewed September 30, 2011

love this hotel...centre of Melbourne...quiet, comfortable and service oriented. Pool and gym are amazing...and beds really comfortable. Amazing showers and lots of room to spread out and unpack. Friendly service too.

Was this review helpful? Yes
WestinMel, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your personal comments. We are pleased you enjoyed a refreshing stay and we look forward to welcoming you back on your next visit to Melbourne. Be well. More

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Additional Information about The Westin Melbourne

Address: 205 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin

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