We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 171 Melbourne hotels

The Westin Melbourne

5.0 of 5 Hotel   |   205 Collins Street, Melbourne, Victoria 3000, Australia
Hotel website
Hotel deals
Hotel amenities
Special Rate
Stay + Save from $240 p/n
Save Saved
You added The Westin Melbourne to your Saves list
The Westin Melbourne
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
88%
Ranked #21 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
ZdenkaAussie25 Melbourne, Australia
  • Overview
  • Reviews (1,036)
  • Photos (324)
  • Location
  • Amenities
  • Q&A (1)
  • Room tips (220)
  • More
true
Write a Review

1,036 people have reviewed this hotel

Traveler rating
    630
    286
    74
    29
    17
See reviews for
117
418
86
273
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for The Westin Melbourne
See the most recent reviews
Melbourne, Australia
Top Contributor
116 reviews 116 reviews
80 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 1 - night stay at this classy hotel was certainly not long enough and if we had a chance, we would extend our stay. It's a 5 star all the way! Very professional, fast and friendly check-in and check- out. Concierge service was also great and very welcoming. Our room was on the 5th floor overlooking the wall of... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your uplifting review. It certainly sounds like you made the most of our enviable location, amongst all the best that Melbourne city has to offer. We are well known for our large and well appointed rooms and our signature Heavenly Bed provides a comfortable and revitalizing night’s sleep. Apologies that you could not locate the... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

The Westin has been my favourite hotel to stay in Melbourne ever since it opened and I wanted my parents to experience luxury to the nth degree. When I booked, I made sure to advise that it was for them, to celebrate their 35th wedding anniversary, in the hope that they would perhaps get upgraded to a room with Swanston... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your uplifting review. We are pleased to learn your stay parents stay was so memorable for their wedding anniversary as 35 years is certainly a milestone to celebrate. We sincerely apologise for no recognition in Allegro as it appears this is not typical level of the service we offer at The Westin Melbourne and will... More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed my stay at this hotel, the room was large, the bed was comfortable and the bathroom was lovely. The location is right in the middle of town, easy access to Melbourne's tourist sites. The staff were friendly and helpful. I would recommend this hotel when staying in Melbourne.

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your positive comments regarding your last visit to our hotel. We are delighted you made the most of our hotel’s brilliant location and the quiet spacious rooms together with the comfortable Westin Heavenly Bed. We sincerely look forward to welcoming you back to The Westin Melbourne once again. Be well More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was planning a business breakfast with overseas visitors so I checked out (solo) several top hotels. For the class of this hotel (5*), I was extremely disappointed: the variety of food was what I would expect from 3* the staff were very busy polishing glasses which came from the kitchen dishwasher & were not paying much attention to the... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide us with this feedback. We sincerely apologise for the disappointing experience you encountered. We would like to discuss and or connect with you further so may we request if you can contact our Director of Food and Beverage at your convenience however in the interim we will share your comments... More

Townsville, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

The location is perfect, the staff consistently excellent, the decor is luxurious yet comfortable and the overall result is that The Westin Melbourne is one of my favourite hotels anywhere in the world. I have stayed numerous times over the last few years and it has never disappointed. When my wife took our daughter to Melbourne for a reward weekend,... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you and we are thrilled to be one of your favourite hotels in the world. We are pleased to provide a refreshing sanctuary in an unbeatable location. We are delighted we delivered instinctive service and that you had time to enjoy our spacious rooms and luxurious in room Westin features. We look forward to the opportunity to... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My husband and I spent one night in Melbourne on business. As we were checking in together upon arrival I was asked if I was checking in too? We laughed. Our reservation was for two people surely this came up on the computer when he was asked his name? We had booked single room with a king size bed. The... More

Was this review helpful? Yes 1
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide your feedback. We would like to take this opportunity to apologise for the check in experience. Your comments have been passed to the related departments however we invite you to contact our Director of Rooms when convenient. Thank you once again for your review and we look forward to welcoming... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There is nothing to fault this hotel. Memorable overnight weekend stay in the perfect location. Close to everything. Warm and welcoming staff, comfortable rooms and nice place to wind up a busy day. Perfect. My next stay in the city will definitely be here next time again.

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your uplifting review. We are pleased to learn your stay us was enjoyable. It certainly sounds like you made the most of our enviable location, amongst all the best that Melbourne city has to offer. We are well known for our large and well appointed rooms and our signature Heavenly Bed provides a comfortable and... More

Sydney
Top Contributor
241 reviews 241 reviews
57 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights. Check-in was uneventful and rooms are large an clean. Location is great for walking around Melbourne. Only a couple of small issues we noted, nothing major: Room service food was left sitting outside rooms for hours, dust on the sink plumbing seen when in the bath. Did not eat or drink in the hotel... why... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for sharing your feedback. We pleased that you enjoyed your stay with us. We will share your feedback with our housekeeping team. During your next stay, if you are not already a Starwood Preferred Guest member, please request to join the program so we may keep you informed of our special offers and 15% off food... More

Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Cannot fault this hotel.... great food, amazing rooms (corner room), perfect location. One of my favourite Westins in the world. A good compliment to an amazing city. Will definitely be back. Second best bloody marys in the world... hahahaha cant beat Queenstown bloody marys.

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for taking the time to share your positive review. We are delighted you had a wonderful stay with us in every way. Our commanding central Melbourne address does place our guests amongst the very best that Melbourne city has on offer. During your next stay, if you are not already a Starwood Preferred Guest member, please... More

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there on a Business trip great location and a great Hotel the rooms are big and spacious Front Office very professional and friendly so is the whole team in the Lobby and the Lady who cleaned my Room. The only negative thing was the laundry service. As a very frequent traveler i need to have my shirts washed and... More

Was this review helpful? Yes 1
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your feedback. We are so delighted to hear that you enjoyed our large and well-appointed rooms, unbeatable location and instinctive service are all what we are so well known for. Apologies that your shirts were not pressed to your liking. We will follow up with our Executive Housekeeper. We look forward to welcoming you back... More

Owners: What's your side of the story?
If you own or manage The Westin Melbourne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Melbourne

Address: 205 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Melbourne 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Starwood APAC, Expedia, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Tingo, BookingOdigeoWL, TripOnline SA, Otel and Venere so you can book your The Westin Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin

324 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (316)
Viewed
0:38
Videos (1)
Viewed
View from room (19)
Viewed
Hotel & grounds (64)
Viewed
Room/suite (102)
Viewed
Bathroom (58)
Viewed
Dining (5)
Viewed
Pool/beach area (1)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Melbourne #15 Romantic Hotel in Melbourne #16 Business Hotel in Melbourne #21 Luxury Hotel in Melbourne #28 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne’s dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia’s leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city’s finest attractions. ... more   less 
Number of rooms
262

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Westin Melbourne and other travelers.
1 question
Ask a question
Questions? Get answers from The Westin Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer