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All 171 Melbourne hotels

The Westin Melbourne

5.0 of 5 Hotel   |   205 Collins Street, Melbourne, Victoria 3000, Australia
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Ranked #19 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
tessa2603 Sydney, Australia
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1,105 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Melbourne
See the most recent reviews
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin is a beautiful,hotel , well situated in the heart of Melbourne , close to transport and in the shopping and business area . The staff are exceptional , always going that bit further to ensure your stay is memorable . Rooms are large with very comfortable beds .Bathrooms are equipped with rainforest showers as well as handheld ones... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your positive review. We are pleased you made the most of our unbeatable location and that you recognized the instinctive level of service that we strive to uphold at our hotel. The world class in room features such as the Westins signature Heavenly Bed, bath and shower, provide our guests with such a revitalizing stay.... More

Canberra, Australia
Top Contributor
81 reviews 81 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here recently and cannot fault this hotel. Great location for shopping and sight seeing, trams very close by as is Finders st station. The room was excellent and probably the nicest of the Westins that we have stayed in. Lots of storage for hanging, cases etc especially in the bathroom which usually lacks places to put things. Great bathtub... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for taking the time to share your positive review. We are delighted you had a wonderful stay with us in every way. Our rooms are certainly known for their size and it is with these signature Westin features and service standards that we are able to offer our guests a revitalizing stay. For your next stay... More

Singapore
Top Contributor
205 reviews 205 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I always love the Westin in many locations, most comfortable beds and quiet spacious rooms, along with great customer service. This property is no exception. The entrance to the location is a bit secluded off Collins Street. Location is convenient to CBD and just a short hop to the Flinders Street station and the Melbourne visitors center or to the... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you very much for taking the time to share feedback with us. We are pleased you enjoyed The Westin Melbourne and our unbeatable location in the middle of the city. Thank you also for the constructive comment regarding the associate in the Lobby Lounge, we will discuss it further with our Food & Beverage Director. We certainly... More

Knysna
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the sort of hotel one looks forward to coming back to: perfect location with attractions, restaurants, shopping etc right on the doorstep. Friendly and welcoming staff and spacious, quiet rooms.

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thanks for your kind review and we appreciate you returning to The Westin Melbourne. Thank you also for recognizing our personal and friendly service, that we strive to offer all our guests. We look forward to welcoming you back to the hotel in the not too distant future Be well. More

Newcastle, Australia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We usually travel a little less down market but whilst on business stay in this beautiful clean and friendly hotel. Plus it's in great location with some of the best little restaurants going located just behind in Flinders Lane. The bathrooms are luxurious the beds and pillows like sleeping in clouds. Now I know what you pay for when staying... More

Was this review helpful? Yes 1
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for taking the time to write such a positive comment. We are pleased you enjoyed our signature Westin Heavenly Bed and pillow. It may be worth mentioning that you can actually ‘take a piece of heaven home’ as the beds and linen are available for purchase through our hotel (Heavenly Linen currently 25% off). We are... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Out of all the hotels i have stayed at over the years, The Westin Melbourne would have to one of my Favorite stays, The Hotel as a building is perfect, Large Quality fitted out rooms, Great atmosphere beautiful surroundings Everything a 5 Star should be. But what really makes this Hotel is the staff. They would have to be not... More

Was this review helpful? Yes 1
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. We pleased to read we are your favourite hotel in Melbourne and that you had an uplifting stay with us. It is nice to know you enjoyed our fantastic location and large and well appointed rooms that we are so well known for. We are all very proud to be working for the Westin brand in such a... More

Europe
Top Contributor
193 reviews 193 reviews
182 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is only one conclusion to draw after staying 10 days in the Westin in Melbourne; this is the best conference hotel we have ever made use of. Why? Outstanding service of all staff. Nothing is too much and more important, the staff does not only do what is asked, they also think ahead and anticipate. Concierge Ian and his... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for taking the time to post your review. Your feedback is valuable to us. We are pleased you enjoyed our first class in room facilities and unbeatable location that we are so well known for. We are also delighted to read you experienced the personable and friendly service we strive to offer all our guests. We... More

Melbourne Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed a High Tea here for my daughter's bridal shower, and the level of service we received was exceptional. The food was presented beautifully and the service was flawless. I found every staff member I dealt with to be courteous, professional and friendly. They added to the enjoyment of a special day! My thanks to everyone!

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. We are thrilled you chose to have such a special occasion with us. Thank you for taking the time to share your comments. We are delighted you appreciated our personable and instinctive service and we will pass this on to our chefs and team in the Looby Lounge. We sincerely look forward to the opportunity to welcome you... More

Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Considering am a platinum SPG and frequent visitor to the hotel. Westin Melbourne just delivered the worse experience I had from any hotel this year. Don't think I'll stay there again. After messing up my booking and then offering a room to compensate at a rate of over $600 per night for a basic room it was like a finger... More

Was this review helpful? Yes 1
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide your feedback. We invite you to contact our Director of Rooms at your earliest convenient to ensure immediate attention to understand all the details of what has happened. Thank you once again for your review and we look forward to welcoming you again for a memorable stay for all the... More

Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visit Melbourne about twice a year and always during the F1 period. I would never stay anywhere else, the hotel is the perfect location and in the heart of Melbourne's CBD; nearby to restaurants, bars, shopping, transport and anything you need. Steve the Concierge is a man who know everything and wish he was at every hotel I've stayed... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your comments. We are delighted to be your number one hotel in Melbourne. Great to see you made the most of our hotels central location, in the middle of all that Melbourne has on offer. We will certainly pass on your kind comments to Steve in Concierge. We sincerely look forward to welcoming you back... More

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Additional Information about The Westin Melbourne

Address: 205 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin

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