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All 171 Melbourne hotels

The Westin Melbourne

5.0 of 5 Hotel   |   205 Collins Street, Melbourne, Victoria 3000, Australia
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88%
Ranked #20 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
PKR_11 Melbourne, Australia
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1,009 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Melbourne
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Melbourne, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location and lots of style. Our casual response to a question from Rhys at reception about a special occasion resulted in a room upgrade and a surprise bottle of champagne and macaroons upon our return from the theatre. Probably the best located five star hotel in Melbourne

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your comments. We are delighted to hear that you stayed at the Westin Melbourne for your special occasion and thanks for your kind mention of Rhys. Our hotel certainly is a relaxing oasis in the middle of this bustling city and our converted Collins Street address is positioned amongst the best designer boutiques, theatres, galleries,... More

Sydney
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin in Melbourne does everything you expect of a 5 star hotel. From the start the staff at the front door greet you with a welcoming smile and check in too is efficient, quick and friendly. With a room available, an early check in was no problem. The standard room was spacious, spotlessly clean and equipped with everything you... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for taking the time to post your comments regarding your recent stay with us. We are delighted you enjoyed our hotel’s unbeatable Collins street address in the middle of Melbourne City, our fantastic onsite hotel facilities and the high levels of service our staff take pride in offering guests. We will pass on your comments to... More

Brisbane
Top Contributor
64 reviews 64 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having booked a weekend there I realised that Les Miserables was on and tried to get tickets. All sold out at the Ticket agencies and nothing online from resellers. Then I remembered a film where the concierge could just about procure anything. So i thought why not and gave the concierge desk a call. Leave it with me said Paul.... More

Was this review helpful? Yes 2
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for taking the time to post your review. Your feedback is valuable to us. We are pleased you enjoyed our first class in room facilities and unbeatable location that we are so well known for. We are also delighted to hear you experienced the personable and friendly service we strive to offer all our guests. We... More

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was great. From the time we pulled into the driveway the staff could not have done better. The room / balcony over looked the church, was a decent size and spotless clean (I think we may have been upgraded). The location was good and the ambience of this hotel was perfect. We will stay again

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you so much for such positive feedback – We are all very proud to be working for the Westin brand in such a beautiful hotel. We are delighted you appreciated our personable and instinctive service and we will be sure to share your comments with our entire team with special mention to our concierge department as we... More

Toronto, Canada
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good hotel in the heart of the business district in Melbourne. Rooms are tip top and staff are friendly and professional, even by Westin's superior standards. Wifi is free in public areas and available for a fee in the rooms. I found the rates a but high for the speed offered, but this is a small complaint in an... More

Was this review helpful? Yes 1
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your comments. We are pleased you made the most of our hotels central location, in the middle of all that Melbourne has on offer. If you are not already a Starwood Preferred Guest member, please request to join the program so we may keep you informed of our special offers and 15% off food in... More

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Westin in Melbourne is excellent. From the moment we arrived were were warmly greeted by everyone we came across. Our bags were quickly deilvered to our room, all doors openned for us and everything clearly and efficiently explained. The hotel is nicely appointed - the green tea aroma is lovely! There is artwork in every room and also in... More

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your uplifting review. The swimming pool is certainly something special even visually it is really a work of art on how this pool was designed in the space. It is very popular along with the steam and sauna rooms. Don’t forget the Westin Workout gym is open 24hrs for that late night workout. We are... More

Canberra, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent. From the first minute to the last time we walked out the door, just stunning. Staff were professional and friendly. I think I spooked the poor young lady at reception by arriving with two women though! The room was immaculate. We had a King Superior facing the theatre, but despite the lack of view (didn't worry us) the room... More

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for taking the time to share your positive review. We are delighted you had a wonderful stay with us in every way. The world class in room features such as the Westins signature Heavenly Bed, bath and shower, provide our guests with such a revitalizing stay. Next time you stay with us perhaps try the onsite... More

Los Angeles, California
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms are very modern, clean and high quality. Beds are comfortable (generally all the Starwood hotels have very comfy beds). Spacious lobby with high ceilings. Locations is pretty good (adjacent to Federation Square and close to all the good restaurants). The gym was above expectations as it was spacious and new equipment. The only con is that it does... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Congratulations and we were pleased you enjoyed your stay for such a special occasion. Our rooms are certainly known for their size and it is with these signature Westin features and service standards that we are able to offer our guests a revitalizing stay. We look forward to welcoming you back. Be well. More

Canberra, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A 2 night start at the Westin and I was pleasantly surprised .... from the moment I arrived the staff were excellent ... all but one were so friendly and honestly helpful .. not just going through the motions and/or trying to up-sell something ... location is far enough away from the centre of the CBD to be relaxed but... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your feedback. We are pleased you made the most of our unbeatable location and that you recognized the instinctive level of service that we strive to uphold at our hotel. The world class in room features such as the Westins signature Heavenly Bed, bath and shower, provide our guests with such a revitalizing stay. Next... More

Melbourne, Australia
Top Contributor
69 reviews 69 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is excellent. Well located in the heart of Melbourne. The rooms are high quality and the staff, particularly the doorman, very attentive. I could not find anything wrong with this hotel. The rooms and services are brilliant. Tasty omelettes for breakfast too.

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for taking the time to share your positive review. We are delighted you had a wonderful stay with us in every way. Our commanding central Melbourne address does place our guests amongst the very best that Melbourne city has on offer. We are delighted you both enjoyed our personal service and delicious food in our signature... More

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Additional Information about The Westin Melbourne

Address: 205 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Melbourne 5*
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Melbourne #14 Romantic Hotel in Melbourne #17 Business Hotel in Melbourne #20 Luxury Hotel in Melbourne #27 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne’s dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia’s leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city’s finest attractions. ... more   less 
Number of rooms
262

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