We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Melbourne hotels

The Westin Melbourne

5.0 of 5 Hotel   |   205 Collins Street, Melbourne, Victoria 3000, Australia
Hotel website
Hotel deals
Hotel amenities
Special Rate
Stay + Save from $240 p/n
Save Saved
You added The Westin Melbourne to your Saves list
The Westin Melbourne
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
88%
Ranked #21 of 170 hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Feng D Melbourne, Victoria, Australia
  • Reviews (1,037)
  • Photos (324)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (220)
  • Location
  • More
Write a Review

1,037 people have reviewed this hotel

Traveler rating
    630
    287
    74
    29
    17
See reviews for
117
418
86
273
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Victoria, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

good location, better view! Modern, chic and elegantly understated, The Westin Melbourne combines guest rooms with world class facilities and instinctive service. Located in the heart of the city, this luxurious hotel is surrounded by theatres, designer boutiques, galleries and Melbourne's finest attractions. Designed to rejuvenate your senses, our 262 guest rooms feature the signature Westin Heavenly Bed and a... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide us with your positive feedback. We are pleased you enjoyed our instinctive service, signature room features such as our Heavenly Bed and our unsurpassed location in the middle of Melbourne city. We sincerely look forward to the opportunity to welcome you back in the future. Be well. More

Sydney, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We have been regulars at the Westin Melbourne for a few years now. And we love the location and have up until now thought the hotel is fabulous. All this changed last trip. We had booked two nights, Thursday night and then Sunday night. On the Thursday night whist getting ready for bed I noticed my bathroom sink wasn't draining.... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide your feedback. Your comments have been shared with our entire team. We are extremely sorry for the incident you experienced on your first stay, but also for it not being resolved to your satisfaction. We would very much appreciate another opportunity to make this right. We have noted you would... More

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Liked the expansive lobby area and bar facilities. The suite was well appointed and comfortable. Excellend marble unsuite and had a great CBD Melbourne view. Great location near federation square and tram etc. Enjoyed the hustle and bustle of the city.

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide such refreshing feedback. The views over the city are very popular with our guests. Our commanding central Melbourne address does place our guests amongst the very best that Melbourne city has on offer. Our rooms are certainly known for their size and it is with these signature Westin features and... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We live in Melbourne, but wanted to have a “mini break” so stayed at the Westin for a night. Got a last minute deal on Wotif and it was good value for money. Room was large, comfortable, clean and had a big bath. Staff were very friendly and location was very good. The pool / spa / steam room facilities... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide your review . We are pleased to provide a refreshing sanctuary in an unbeatable location and delighted you had time to enjoy our spacious rooms and luxurious in room Westin features. We look forward to the opportunity to welcome you back to the Westin Melbourne. During your next stay, perhaps... More

Geelong, Victoria, Australia
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were going to see wicked on a Sunday night, wanted somewhere close to the Regent Theatre. After a lot of google searching and a few phone calls, that went to world wide switch boards! (Driving me crazy as I want to speak to the hotel direct) is that too much to ask these days!?? I found The Westin Melbourne,... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to share your feedback. Our Reservations team are here to ensure your every request is attended to and the booking process seamless for you and we are delighted you had a wonderful stay with us. Our commanding central city address does place our guests amongst the very best theatres, galleries and everything... More

Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

OK so the hotel ticks all the boxes for location. But certainly not for breakfast. We were expecting good things having but there was no wow factor at all with breakfast Negatives of breakfast : * We had to wait 5 mins at 9.00am for a table ! (small restaurant indeed) * Litlle variety at breakfast, no asian or international... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your feedback, it is valuable to us. We are truly sorry to hear you didn’t enjoy our breakfast. You will be pleased to know we will be introducing Westin Fresh by The Juicery by the end of the year offering an assortment of energizing juices and smoothies designed to enhance well-being, nourish the body, and... More

On the road again
Top Contributor
240 reviews 240 reviews
58 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is near most everything important in Melbourne and makes it easy to get around. There is a central metro terminal nearby which makes it convenient to get around. I enjoyed the lobby as well as a place to get work done as the WIFI worked well.

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your positive review. We are pleased you made the most of our unbeatable location. Next time you stay with us perhaps try the onsite facilities such as the 24hr Westin Workout gym and or unwind at the end of a busy day in our lap pool, steam room and sauna. Westin now offers a unique... More

Brisbane, Australia
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

My favourite part of my stay was the staff. Especially liked personal touch on the name badges which had each staff members "passion" great conversation piece. They were just excellent, polite, helpful and most importantly happy. Beds were comfy, room was tidy and clean Shower dripped all night really annoying we had to put towel under it. No make up... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your feedback, this is important to us. Our large and well-appointed rooms, unbeatable location and instinctive service are all what we are so well known for. Apologies about the shower dripping and we will have a “sweep” of all our rooms for the engineering team to rectify. Whilst we do have double glazed windows in... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

his hotel has been open for 14 or so years, but still manages to have a charm to it. The hotel is in a great location for a start. The staff are knowledgeable and give the appearance of enjoying their roles. The rooms are a reasonable size and have great facilities, esp the bathroom with a full bath and amazing... More

Was this review helpful? Yes 1
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you so much for such positive feedback – We are all very proud to be working for the Westin brand in such a beautiful hotel. We are delighted you appreciated our personable and instinctive service and we will be sure to share your comments with our entire team. We sincerely look forward to welcoming you again upon... More

Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here when visiting on business. The Collins st location is great - could walk to where I needed to and very accessible for taxis. Room excellent. Service very good, breakfast good, wifi good, lobby bar - fast table service. Only minor point is bar not really designed for standing. Sometimes like to stand if your with a crowd,

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you so much for such positive feedback – We are all very proud to be working for the Westin brand in such a beautiful hotel. We are delighted you appreciated our personable and instinctive service and we will be sure to share your comments with our entire team. Do watch this space as our new bar will... More

Owners: What's your side of the story?
If you own or manage The Westin Melbourne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Melbourne

Address: 205 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Melbourne 5*
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Agoda, Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Tingo, BookingOdigeoWL, TripOnline SA, Otel and Venere so you can book your The Westin Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin

324 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (316)
Viewed
0:38
Videos (1)
Viewed
View from room (19)
Viewed
Hotel & grounds (64)
Viewed
Room/suite (102)
Viewed
Bathroom (58)
Viewed
Dining (5)
Viewed
Pool/beach area (1)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Melbourne with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Melbourne #17 Romantic Hotel in Melbourne #17 Business Hotel in Melbourne #21 Luxury Hotel in Melbourne #21 On the Beach Hotel in Melbourne #28 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne’s dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia’s leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city’s finest attractions. ... more   less 
Number of rooms
262

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Westin Melbourne and other travelers.
1 question
Ask a question
Questions? Get answers from The Westin Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer