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All 172 Melbourne hotels

The Westin Melbourne

5.0 of 5 Hotel   |   205 Collins Street, Melbourne, Victoria 3000, Australia
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Ranked #17 of 172 hotels in Melbourne
Certificate of Excellence 2013
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935 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geelong
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a very nice hotel in a great location in the Melbourne CBD. Handy to virtually everything in the city and just a short cab ride to Southbank. Room was very nice and comfortable, nice bed, nice furniture, big bathroom. Cleanliness was good. Just a couple of minor issues. We turned up to check in at 4.00 pm and... More

Was this review helpful? Yes 1
Brisbane, Australia
1 review
1 of 5 stars Reviewed 3 days ago NEW

Me and my wife staying at Westin Melbourne for 3 nights for Easter holiday. Today is the second night. We went out 11:30 and left the room service sign on for our room to be cleaned. We came back at 6:00 prepare to have a rest but nothing has been done. There is a service lady came to our room... More

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Melbourne, Australia
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Slow check in, and an $8 delivery fee for room service (ridiculous right?), are the only faults I can associate with my stay there, otherwise, it was perfect. The hotel were very very accommodating, ensuring we had rooms on the same floors as our friends, and allowed us to eat tapas in the restaurant where they are only served in... More

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Loved staying one night at The Westin.. only disappointment was the lack of bathroom supplies when I checked in!!! Shouldn't have to ring and ask for shampoo & conditioner and definitely would have expected more than just soap, shampoo & conditioner for a 5 star hotel .. Management need to take a leaf out of The Langham's book of style... More

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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the time we arrived to departure we had excellent service. The hotel is in a brilliant location near the City Square and Regent theatre,close to all facilities which was great for the comedy festival shows we attended. We had a package deal with breakfast, valet parking and free wifi experiencing also a lovely view of St Paul's Cathedral.The breakfast... More

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Geelong, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay and the Westin Melbourne. We had a large room with a very comfy king bed and a lovely big bathroom. Breakfast was fantastic, one of the best buffets in Melbourne, with a large range of foods catering for all tastes. Valet parking was a breeze and it's a very short walk to Bourke St Mall,... More

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your detailed feedback – it is valuable to us. We have the best address on Collins Street positioned amongst the best designer boutiques, theatres, galleries, and Melbourne’s finest attractions including Federation Square, the Arts Centre, MCG, and the Tennis Centre. We are also delighted you appreciated our personalized and instictive service. During your next visit,... More

Perth, Australia
Top Contributor
156 reviews 156 reviews
54 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 1 week ago

Having reviewed this hotel on two other occasions it is a credit to Ian and Brad and everyone there that you are made to feel welcomed it is a home away from home the only thing are the lifts because the key cards are so temperamental it does my head in apart from that one of the best hotels in... More

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide such special feedback. We will share your kind comments with Ian, Brad and our associates. We were disappointed to learn of the less than satisfactory experience you encountered with our lift, our team is following up on this. We look forward to welcoming you back – hopefully in the not... More

Melbourne, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Basically my title says it all! Staff were friendly and helpful, the 'Westin Room' was large, very clean and well appointed with a huge bathroom, a very comfortable king size bed and the buffet breakfast that was included was great also. This all made for a pleasant stay on our first wedding anniversary! Will definitely be staying here again!

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Congratulations on your one year wedding annivesary. Thank you for taking the time to provide such positive feedback. We are pleased you enjoyed our instinctive service, signature Heavenly facilities and our unsurpassed location close to all Melbourne has to offer. We strive to provide guests with personal service and renewing facilities so it is inspiring to read we... More

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I booked the Westin as a last minute accommodation as we were seeing some comedy at the Athenaeum theatre. The Westin is literally over the road from the theatre and as we are not very familiar with getting around the city centre we took full advantage of the Easter special currently on offer at the Westin. What... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to post your comments, your feedback is important to us. We are pleased you could take advantage of our central location to explore the attractions our city has to offer. NB. During your next visit, may we just mention if you are not already a Starwood Preferred Guest member, go on line... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for business and I was very happy. Very much what I expect from a Westin hotel and some. I had not packed my gym gear and they offer a "gear hire" service which was fantastic for $5 they left new balance shoes and gym gear in my room. The service was fantastic too.

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide such special feedback. We are delighted you experienced the personal service Westin is renowned for. We hope to have the opportunity to welcome you back to the Westin Melbourne for an overall uplifting stay in each and every way. Until then be well. More

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Additional Information about The Westin Melbourne

Also Known As:
The Westin Melbourne Hotel Melbourne
The Westin Melbourne Hotel
Westin Melbourne
Melbourne Westin
Address: 205 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#16 Luxury Hotel in Melbourne
#23 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Melbourne 5*
Official Description (provided by the hotel):
Modern, chic and elegantly understated, The Westin Melbourne’s dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia’s leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city’s finest attractions. ... more   less 
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