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All 170 Melbourne hotels

The Westin Melbourne

5.0 of 5 Hotel   |   205 Collins Street, Melbourne, Victoria 3000, Australia
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88%
Ranked #21 of 170 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jimmydash Clitheroe
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1,039 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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Clitheroe
Top Contributor
163 reviews 163 reviews
95 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I wanted a great place that made life easy as I was staying for a week on business. Everybody I had an interaction with was superb. Walked in from the Skybus which was superb. $18 dollars from the airport to the Southern Cross bus station then a free shuttle to my hotel. Concierge took my bags outside. Checked in at... More

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Sydney Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nice hotel, central location. Only stayed one night, had a very spacious room overlooking Collins street so was a bit noisy. Frustrated by being unable to adjust room temperature. Disappointed by service in the lobby bar - slow and not well managed. Was going to order room service but $8 delivery charge seemed excessive, so ate out. Many other choices... More

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Melbourne, Victoria, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

good location, better view! Modern, chic and elegantly understated, The Westin Melbourne combines guest rooms with world class facilities and instinctive service. Located in the heart of the city, this luxurious hotel is surrounded by theatres, designer boutiques, galleries and Melbourne's finest attractions. Designed to rejuvenate your senses, our 262 guest rooms feature the signature Westin Heavenly Bed and a... More

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide us with your positive feedback. We are pleased you enjoyed our instinctive service, signature room features such as our Heavenly Bed and our unsurpassed location in the middle of Melbourne city. We sincerely look forward to the opportunity to welcome you back in the future. Be well. More

Sydney, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We have been regulars at the Westin Melbourne for a few years now. And we love the location and have up until now thought the hotel is fabulous. All this changed last trip. We had booked two nights, Thursday night and then Sunday night. On the Thursday night whist getting ready for bed I noticed my bathroom sink wasn't draining.... More

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide your feedback. Your comments have been shared with our entire team. We are extremely sorry for the incident you experienced on your first stay, but also for it not being resolved to your satisfaction. We would very much appreciate another opportunity to make this right. We have noted you would... More

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Liked the expansive lobby area and bar facilities. The suite was well appointed and comfortable. Excellend marble unsuite and had a great CBD Melbourne view. Great location near federation square and tram etc. Enjoyed the hustle and bustle of the city.

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide such refreshing feedback. The views over the city are very popular with our guests. Our commanding central Melbourne address does place our guests amongst the very best that Melbourne city has on offer. Our rooms are certainly known for their size and it is with these signature Westin features and... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We live in Melbourne, but wanted to have a “mini break” so stayed at the Westin for a night. Got a last minute deal on Wotif and it was good value for money. Room was large, comfortable, clean and had a big bath. Staff were very friendly and location was very good. The pool / spa / steam room facilities... More

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide your review . We are pleased to provide a refreshing sanctuary in an unbeatable location and delighted you had time to enjoy our spacious rooms and luxurious in room Westin features. We look forward to the opportunity to welcome you back to the Westin Melbourne. During your next stay, perhaps... More

Geelong, Victoria, Australia
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were going to see wicked on a Sunday night, wanted somewhere close to the Regent Theatre. After a lot of google searching and a few phone calls, that went to world wide switch boards! (Driving me crazy as I want to speak to the hotel direct) is that too much to ask these days!?? I found The Westin Melbourne,... More

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to share your feedback. Our Reservations team are here to ensure your every request is attended to and the booking process seamless for you and we are delighted you had a wonderful stay with us. Our commanding central city address does place our guests amongst the very best theatres, galleries and everything... More

Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

OK so the hotel ticks all the boxes for location. But certainly not for breakfast. We were expecting good things having but there was no wow factor at all with breakfast Negatives of breakfast : * We had to wait 5 mins at 9.00am for a table ! (small restaurant indeed) * Litlle variety at breakfast, no asian or international... More

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your feedback, it is valuable to us. We are truly sorry to hear you didn’t enjoy our breakfast. You will be pleased to know we will be introducing Westin Fresh by The Juicery by the end of the year offering an assortment of energizing juices and smoothies designed to enhance well-being, nourish the body, and... More

On the road again
Top Contributor
240 reviews 240 reviews
58 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is near most everything important in Melbourne and makes it easy to get around. There is a central metro terminal nearby which makes it convenient to get around. I enjoyed the lobby as well as a place to get work done as the WIFI worked well.

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your positive review. We are pleased you made the most of our unbeatable location. Next time you stay with us perhaps try the onsite facilities such as the 24hr Westin Workout gym and or unwind at the end of a busy day in our lap pool, steam room and sauna. Westin now offers a unique... More

Brisbane, Australia
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

My favourite part of my stay was the staff. Especially liked personal touch on the name badges which had each staff members "passion" great conversation piece. They were just excellent, polite, helpful and most importantly happy. Beds were comfy, room was tidy and clean Shower dripped all night really annoying we had to put towel under it. No make up... More

Was this review helpful? Yes
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your feedback, this is important to us. Our large and well-appointed rooms, unbeatable location and instinctive service are all what we are so well known for. Apologies about the shower dripping and we will have a “sweep” of all our rooms for the engineering team to rectify. Whilst we do have double glazed windows in... More

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Additional Information about The Westin Melbourne

Address: 205 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Melbourne 5*
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Melbourne #16 Business Hotel in Melbourne #18 Romantic Hotel in Melbourne #21 Luxury Hotel in Melbourne #21 On the Beach Hotel in Melbourne #28 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne’s dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia’s leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city’s finest attractions. ... more   less 
Number of rooms
262

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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