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The Westin Melbourne

#18 of 171 Hotels in Melbourne
Certificate of Excellence
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205 Collins Street, Melbourne, Victoria 3000, Australia
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1 Week Only: From $245
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The Westin Melbourne
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The Westin Melbourne
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1,219 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice hotel, let down by, room not ready on checkin, they never contacted us to advise that te room was ready, it took 45 minutes to bring the luggage to our room. Hotel is quite close to downtown shopping areas.

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Brighton Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is a very good hotel rooms spacious and well appointed. This Hotel is in a fabulous location right in the heart of Melbourne city. Easy walk to all attractions and next door to Regent Theatre. Having said that the rooms facing the street are extremely noisy with the trams going up and down constantly.

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Hobart, Australia
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have been using The Westin Melbourne for many years. Its central location makes it fantastic for business or pleasure. The staff are amazing. Many have been there for a long time and know your name and ask about family members, making it feel very personal. This is very special and makes it not just another anonymous International Hotel. The... More 

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Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Friendly concierge, staff and bar. However they messed up our room (was on a lower floor (level 2) even though we requested and was confirmed (over the phone) city views, instead we were staring at a brick wall with next to no natural light) and when the problem was raised (3 different times on different days) we were told that... More 

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Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spent the weekend at a professional seminar. It catered for clinicians from all over Australia. Excellent rooms, conference facilities exceptional. Staff very helpful. Well worth the price. Highly recommended

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Atlanta
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has it all! Firstly, every single person on the staff we came across in our 7 nights was terrific. They were happy, helpful and engaging. Our deluxe room was quite big and the bathroom was huge! We had a Juliet balcony that we left open to hear the hum of happiness below. Yes, it got noisy sometimes. But... More 

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for one night on a business trip. Good location, good service and decent rooms. I also used the service whereby you could borrow gym kit which worked pretty well - the gym at the hotel is quite good, much better than the one at the Westin Sydney where I had been earlier in the week. My one complaint... More 

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Kendall Park, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 3 days in this hotel. Enjoyed my stay with great service and most of all great location in the heart of Melbourne CBD. Walkable distance to most of the business and entertainment places. Will definitely recommend to business or vacation travelers.

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Australia, melbourne
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a second stay at the Westin in Melbourne. A beautiful hotel, centrally located to the theatres, restaurants and city attractions. Rooms are spacious and the Heavenly bed ensures a good night sleep.

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for taking the time to share your positive comments. We are delighted you once again enjoyed our unsurpassed location and left feeling refreshed from our signature Heavenly Bed which keeps our guests returning. Our team looks forward to the opportunity of welcoming you back in the not too distant future. Be well. More 

Naperville, IL
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had an excellent experience at this Westin. It is centrally located in Melbourne, only a few blocks from Federation Square, with excellent access to public transportation. The rooms were very nice and the staff very helpful. The concierge even lent me a Miki card, which is used for the fares on the streetcars and trains. The only thing that... More 

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WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your comments and we are glad to learn you had a memorable stay with us. Our hotel is certainly well known for our commanding location at the doorstep of all Melbourne has to offer. We are pleased to advise Starwood has recently included free Internet when you book through SPG.COM, our Hotel brand sites or... More 

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