Great location-close to everything including excellent free tram and tourist bus. Rooms facing Swanston could be noisy but some might find the clicketty clack of trams soothing! Flinders Lane has great restaurants. Room getting a bit tired but cleaned well. Some scuff marks. Smallish TV (CRT not LCD or plasma). Friendly staff and great to use internet at Business Centre... more

What a great experience. First and foremost, the staff were the standout feature of this property. From the doorstaff who greeted everyone with such grace and professionalism (small things like asking how lunch was when you returned to the hotel) to the check-in staff, the service was among the best I have experienced internationally. The hotel itself has a lovely... more

We used our Starwood Points for our stay at the Melbourne Westin. When booking our trip to New Zealand and Australia, I was looking forward to our stay at the Langham and not as much to our stay at the Westin since we have stayed at quite a few Westins before and they all range in rooms, service, amenities. The... more

The service at this hotel was very good. Very pleasant and friendly. I received an upgrade from Westin room to s city view room. The room was quite large and 'Heavenly Bed' was very comfortable. Loved the size of the bathroom and especially the rain shower. Great location on Collins Street and short walk to Bourke Street mall and convenient... more

I stayed at the Westin for one night recently with my partner, it is an amazing hotel. Loved the pool, spa and sauna and the staff were so polite and helpful. We had buffet breakfast the next morning which had so much to choose from and was very yummy. Bathrooms are huge with a big shower and double sinks, I... more

This is a vastly superior property to the Westin in Sydney. Though the rooms may be a bit older than those at the Westin Sydney, this hotel outshines its flashier neighbor in all respects. The service at this property is fantastic, especially the concierge, who couldn't have been nicer or more helpful in telling us how to get around and... more

The Westin is in the PEFECT location to experience Melbourne. Imporatant sights are nearby and public transportation is readily accessible. We spent 6 nights there on Starwood points, so, of course, it was an incredible value for us. We did NOT eat at the restaurant (breakfast buffet was $38, so we opted for a muffin and coffee at the Starbucks... more

We spent a weekend in our home town and stayed at the Westin using some points that we had to use or lose. Positives: - Location location location - it's in a great spot - Bedroom was very large; actually quite huge and I've stayed in some big rooms in old hotels in Asia - this was was surprisingly big... more

We stayed in a deluxe room with a view overlooking Swanston Street and St Paul's Cathedral. When we arrived the Church Bells were ringing. Check-in was swift and we were up to our rooms in no time. The rooms were large and tastefully decorated. The bathroom was massive and I thoroughly enjoyed my bath and rain shower. Both room and... more