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Lyall Hotel and Spa

5.0 of 5 16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
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Certificate of Excellence 2014
Lyall Hotel and Spa
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Lyall Hotel and Spa
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185 reviews from our community

Traveler rating
    115
    43
    15
    9
    3
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24
92
8
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Just off Toorak Road, the Lyall is in a great location and offers outstanding personalised service. Their rooms are spacious suite style with a kitchenette making it perfect for small families. Off street Car parking is available. They do breakfast but there are plenty of options within walking distance.

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Sydney, New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 11, 2014

We love this property. We have spent a lot of time in Melbourne with our family. We love staying at The Lyall. Our little 4 year old calls it his "Melbourne Home" we love the staff, the location and every little thing that is done to make your visit happy and easy. We always arrive with an online delivery from... More 

Was this review helpful? Yes 3
australia
Contributor
19 reviews 19 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 7, 2014

I have stayed here before but this time deserves a serve. Why they refuse to help customers with luggage I cannot fathom. They watch people lugging baggage out of taxis they watch them haul them in and out and never move from their desk- if someone is there that is ! Service is a favor at the Lyall not a... More 

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Zurich, Switzerland
Top Contributor
89 reviews 89 reviews
85 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 3, 2014

Stayed here for 3 nights in October 2014. Friendly staff and a nice large room with a fully equipped small kitchen and a washing machine and tumbler that came in very handy. The only slight disadvantage is the location, which although in a pleasant neighborhood and fairly close to a decent number of shops, cafés, restaurants etc., is a bit... More 

Was this review helpful? Yes 2
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for choosing to stay at The Lyall and for your review Tripadvisor. I am pleased that you enjoyed the hotel, our staff and your suite. Our location is a popular one for guests who like being able to walk to great shops and restaurants in Melbourne's most prestigious neighbourhood. A little like Beverly HIlls to Los... More 

Sydney, Australia
Top Contributor
98 reviews 98 reviews
41 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed October 26, 2014

We only stayed a night.loved the area,so close to the shops etc. It's very hard to fault this hotel when everyone gives it such i big wrap. However if you have a car to park ,that's a downer. The bar area is intimate but too small and the fireplace is only for " show." It's worthwhile to stay there once... More 

Was this review helpful? Yes 1
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for sharing your experience with Tripadvisor, I hope you enjoyed your stay. The Lyall is a unique hotel, being Melbourne’s only privately owned and operated 5 star hotel. Our service is of international 5 star standard which includes twice daily service, one being turndown in the evening and we also include Wifi which may be why... More 

Sydney, New South Wales, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2014

Stayed for 3 nights during winter and loved coming back in the evening to the beautiful fire! The staff were very friendly and attentive . Great location, walking distance to shopping, restaurants, train station. Bed could have been better standard, however, other than that absolutely gorgeous - home away from home.

Was this review helpful? Yes 4
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Carey H, Thank you for taking time to write a review of your stay at The Lyall in July. Our location is perfect for stepping out to restaurants and shops especially with our Exclusive Shopping Privilege Card. The fireplace is a popular cosy retreat from our cold winters and creates a warm ambience when entering the hotel. Thank you... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 5, 2014

I stayed at the Lyall for an extended amount of time and I could not have had a better experience! The staff was wonderful and ALWAYS went out of their way to help me no matter what I needed! I will definitely be back!

Was this review helpful? Yes 5
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for such a glowing review of your experience at The Lyall. I’m so glad that You found our staff to be so helpful during your extended stay and I hope we have the pleasure of welcoming you back to The Lyall in the near future. Warmest wishes, Rowina Thomas Hotelier More 

Jakarta
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 5, 2014

Stayed for a night before a flight. Great alternative location to staying in CBD. Staff have a real understanding of service that is often missing from Australian hotels that tend to the "mate"approach. This hotel gets the details right and delivers on their 5 star promise.

Was this review helpful? Yes 6
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you so much for taking the time to place a review on Tripadvisor. In particular, I was pleased to read that you appreciated our level of service with a 5 star international standard approach. South Yarra is so central with a vast array of restaurants and shops on our doorstep and the CBD is a short tram... More 

Gold Coast
Contributor
13 reviews 13 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 26, 2014

The Lyall has spacious modern rooms ... very comfortable. Excellent location, close to shops, restaurants and cafes. Excellent service from the staff (especially concierge)! Have stayed twice now for business (10 days in total) and would definitely recommend this hotel!

Was this review helpful? Yes 6
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for writing a complimentary review on Tripadvisor. We are pleased that you have found us comfortable with excellent service for your business trips to Melbourne. Our location is hard to beat. We look forward to welcoming you back to The Lyall. Warmest wishes, Rowina Thomas Hotelier More 

Melbourne, Australia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2014

We recently stayed 14 nights at the Lyall Hotel and thoroughly enjoyed our stay. Located in one of the best of pockets of South Yarra, the hotel is boutique, discreet and friendly. The Botanic Gardens & Fawkner Park are within walking distance, and there are good local SY cafes & restaurants including 38 Chairs, Cuccinetta (across road from hotel with... More 

Was this review helpful? Yes 5
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Susie, Thank you so much for taking the time to write such a glowing review. Your kind words highlighting our services and staff's efforts to make your stay a memorable and enjoyable one are very much appreciated. We are blessed to have so many great restaurants, parks and shops on our doorstep let alone ease of access to most... More 

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Additional Information about Lyall Hotel and Spa

Address: 16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lyall Hotel and Spa 5*
Number of rooms: 40
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Also Known As:
The Lyall Hotel Melbourne
Lyall Hotel Melbourne
Hotel Style:
#12 Spa Hotel in Melbourne
#21 Business Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#32 Romantic Hotel in Melbourne

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