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Lyall Hotel and Spa

#31 of 172 Hotels in Melbourne
Certificate of Excellence
Hotel website
16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
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Lyall Hotel and Spa
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Lyall Hotel and Spa
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208 reviews from our community

Traveler rating
    129
    47
    19
    10
    3
See reviews for
32
99
10
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Thank you to all the lovely staff at the Lyall Hotel and Spa for making my short stay with you a very pleasant one. The room was nicely chilled on arrival after a hot tram journey, the bed was comfortable, the room service evening meal and breakfast were delicious, and the staff were welcoming, polite and very helpful. I wouldn't... More 

Was this review helpful? Yes
Wollongong, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice welcome on arrival. Food service was poor to average. Supplied with incorrect orders and things missing that were supposed to be included for that dish. Balcony provides lovely fresh air but when someone starts smoking on the balcony below, the cigarette smoke wafts into your room. Hotel location is very close to some nice restaurants. Trams to the city... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was everything we were expecting and more! My partner and I had never been to Melbourne and they were more than happy to help us with anything we needed, from train tickets, to taxi services and even the best local restaurants and cafes. Staff was exceptional, rooms were fantastic and spacious, bathrooms were very clean and luxurious. Thank... More 

Was this review helpful? Yes
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Charlotte C, Thank you so much for your generous review. We were delighted to read that you enjoyed your experience at The Lyall and the service that our staff offer. Even more delighted that your first Melbourne experience was a great one. We hope to welcome you back soon. Warmest wishes, Rowina Thomas Hotelier More 

Auckland, New Zealand
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Do not stay here if you want to sleep past 7am. There is a major building project next door and the noise is deafening. The outlook out of our windows and balcony is also not pretty. Sunday is the only quiet day.

Was this review helpful? Yes 5
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for your comments on Tripadvisor. There is much construction in South Yarra at present. Our two bedroom suites face the site adjacent to the hotel however, we do have other two bedroom options so best to discuss with reservations at time of booking. We are working with the builders so that any loud noise does not... More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A really pleasant stay, easy valet parking, rooms well appointed, walking distance to train and fabulous coffee shops / restaurants. A bit of building work next door which meant machines cranking up at 7am but not really a drama. All staff seemed Genuine and the open fire was most welcome on a couple of the colder nights.

Was this review helpful? Yes 1
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for your kind review on Tripadvisor. It was pleasing to know that you had an enjoyable stay at The Lyall. We agree, the location is ideal and our staff offer genuine, caring service. There is construction on the south side of the hotel where some of our two bedroom suites are located. We have other options... More 

Zurich, Switzerland
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 18, 2015

The Lyall Hotel is located in South Yarra, giving easy access to both the centre of Melbourne as well as Albert Park (which hosts the F1 Grand Prix). Ideally situated just off the Tarook Road, the hotel is positioned on a relatively quiet side street; yet allows easy access to local shops, S. Yarra railway station and the number 8... More 

Was this review helpful? Yes
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Karen, Thank you for taking the time to write a lovely review on Tripadvisor. It was pleasing to read that you enjoyed your stay the hotel's location, facilities and attention by the staff. We are in the process of upgrading the suites. The construction is on the south side of the building which mainly affects the two bedroom suites.... More 

Sydney, New South Wales, Australia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 18, 2015

Spent two nights at the Lyall in a suite & was super impressed by the overall experience. This is a very classy & sophisticated small hotel with very knowledgeable & friendly staff. The location in a leafy street in the lovely suburb of South Yarra is one of the best places to stay in Melbourne in my view. It is... More 

Was this review helpful? Yes 1
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience at The Lyall. It was pleasing to read that you enjoyed your stay at the hotel as well as the leafy location of South Yarra with its abundance of shops and restaurants within walking distance. As Melbourne's only privately owned and operated 5 star hotel, we... More 

1 review
5 of 5 stars Reviewed March 11, 2015

My first stay at this wonderful hotel was in October 2014 and the second one was just recently in February 2015. Coming from same industry in hospitality, I have to say that The Lyall has it all. The location is fantastic only walking distance from many amenities such as mini-marts, boutique shops, shopping centres and restaurants as well as being... More 

Was this review helpful? Yes
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for your generous review on Tripadvisor. It was our pleasure to read that you enjoyed our facilities and location as well as our attention and service. We hope to welcome you back to The Lyall very soon. Warmest wishes, Rowina Thomas Hotelier More 

Honolulu, Hawaii
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 9, 2015

A boutique style property that consist of a lovely owner and his bride, passionate on customer service that make you feel welcome the moment that you step foot into the door! Rates are so reasonable for Australia, and the value is large. Winter would not be the same in the CBD if you were not by their lovely fireplace. The... More 

Was this review helpful? Yes
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for your kind words on Tripadvisor. We are pleased that you enjoyed your stay and recognised the passion we share and the value that we offer. We hope to welcome you back to The Lyall in the near future. Warmest wishes, Rowina Thomas Hotelier More 

Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 7, 2015

Stayed 3 nights at this great boutique hotel in South Yarra, Melbourne. Staff were extremely friendly and service was excellent. Was fortunate enough to receive a complimentary upgrade and the room was awesome. Great little bar and restaurant area which serves nice breakfast also. The Lyall is perfectly located in Murphy Stret which runs off Toorak Road and is in... More 

Was this review helpful? Yes
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Steve, Thank you for your review on Tripadvisor. We are thrilled that you enjoyed your stay and your upgrade to one of our Grand Suites. These are very popular for their extra size and additional powder room. The Lyall is perfectly located for walking to all the shops and restaurants of Toorak Road and Chapel Street as well as... More 

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