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All 170 Melbourne hotels

Lyall Hotel and Spa

5.0 of 5 Hotel   |   16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
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Lyall Hotel and Spa
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86%
Ranked #29 of 170 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Streamstream Barcelona, Spain
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174 reviews from our community

Traveler rating
    108
    40
    14
    9
    3
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21
88
7
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Barcelona, Spain
Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A wonderful property in a very "chic" location of Melbourne. Rooms are very complete in all senses and very comfortable, the staff is kind and helpful and the breakfast which is "a la carte" is an experience. Difficult to forget such a nice stay...

Was this review helpful? Yes 1
Victor Harbor, Australia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for 3 nights and enjoyed the experience. The staff are really excellent and as good as at any hotel we have been to. Our room was a little small and there was a nasty smell from the drain in the bathroom. I also found the bed a bit firm. The pillow menu was good. The hotel has excellent... More

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Sydney, Australia
Top Contributor
117 reviews 117 reviews
54 hotel reviews
117 helpful votes 117 helpful votes
2 of 5 stars Reviewed 1 week ago

This pokey, tired hotel is not as advertised on its website. We stayed in a two bedroom suite, after contemplating the Hilton South Wharf and the Como and could not have been more underwhelmed. The well located Lyall in South Yarra (we review the hotel not the neighbourhood) disappointed from the incredibly shocking check in experience with the rude Desk... More

Was this review helpful? Yes 1
Melbourne
Top Contributor
85 reviews 85 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Big suites, all with kitchens, and separate lounges.... Hotel is on a quiet residential street, near to the good shopping in Toorak Road and Chapel street. The Botanical Gardens are just a short walk away. Hotel staff are great, and very helpful. Free wifi is included, and it has good bandwidth. Very relaxed atmosphere. Highly recommended.

Was this review helpful? Yes 4
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review of your stay. Your complimentary account of your experience was to the point and highlighted the size of the suites, our convenient location and approach to service. Thanks again and we hope to welcome you back to The Lyall. Warmest wishes, Rowina Thomas Hotelier More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2014

This hotel is absolutely beautiful. Full kitchen with washing machine. Lovely separate bedroom and luxury bathroom. Full range of cable TV channels. Private balcony. Easy walk to toorak road and chapel street restaurants and to botanical gardens. Reasonably expensive but a class above most others

Was this review helpful? Yes 7
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to write a most complimentary review of your recent stay at The Lyall. I was delighted to read that you enjoyed your suite with facilities including kitchen, balcony and cable TV. We do have a great location in the heart of South Yarra with easy walking access to our beautiful Botanical Gardens... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 1, 2014

I travel to Melbourne a lot and do not particularly like staying in the CBD. The Lyall was a great experience located in the heart of South Yarra. Overall, the service was exceptional, rooms were really nice and the spa was great. The hotel is also great value and very fairly priced. Service: We arrived a few hours before check... More

Was this review helpful? Yes 8
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, It was with great pleasure that I read your review of your recent stay at The Lyall. Thank you for your complimentary comments covering nearly all aspects of the hotel and spa. In a world that is hard and fast and where automation and faceless service is gaining strength, we believe that personal service, provided well, is the... More

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 28, 2014

We Stumbled upon this hotel by mistake. What a wonderful mistake. The place was absolutely delightful from the moment we parked the car at the front door entrance. We were immediately met by concierge who took our bags into reception. The check in was another delightful experience. We were greeted by David with a lovely warm smile, who had the... More

Was this review helpful? Yes 7
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Melanie A, Thank you for such a glowing review. It is pleasing to see that the efforts in hiring and training behind the scenes are experienced by our guests. Thank you for commenting on the service and attention that you received from David whose approach to service is genuine and thorough. Thank you also for your comments on The... More

Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 25, 2014

Made a mistake in booking another hotel and was lucky enough to get a room at the Lyall last minute. Will now stay here in the future. Stayed in one bedroom suite that is fully self contained with washer/dryer and small cooktop. Fantastic concierge, great little restaurant and champagne bar. Looking forward to returning!

Was this review helpful? Yes 8
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, We are thrilled that you made a mistake and even more thrilled that you enjoyed your mistake. Thank you so much for writing your review on tripadvisor and sharing your experience at The Lyall. We look forward to welcoming you back soon. Warmest wishes, Rowina Thomas Hotelier More

Sydney
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed July 6, 2014

Overall our stay was quiet pleasant but for the end....when we were the victim of an attempted scam by the hotel staff. Whilst the hotel presents very nicely form the front and reception area, the actual rooms are fairly simple and dated. The shower is in a dingy bath in which a normal person cannot even stand properly (it squashes... More

Was this review helpful? Yes 9
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience regarding "a car / taxi" booked for the airport from The Lyall. I have questioned our staff extensively over this incident for, as you can imagine, being the owner of small hotel with an excellent reputation, the last thing I would like to see is that reputation damaged.... More

Sydney, Australia
Top Contributor
82 reviews 82 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 21, 2014

Due to the great location I stayed here again with two of my adult children and this time found the rooms were great. Lovely bathrooms and sitting area with a very modern kitchen and everything you needed for our 5 nights. The staff were very attentive and polite and the welcoming fireplace and bar near the entrance added to a... More

Was this review helpful? Yes 11
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to review your 2nd stay at The Lyall. It was pleasing to know that you enjoyed your suite, the hotel and it's intimate ambience as well as the service. Our location is both central to everything and quiet enough to have a good night's sleep. We hope to welcome you and your... More

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Additional Information about Lyall Hotel and Spa

Address: 16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lyall Hotel and Spa 5*
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Also Known As:
The Lyall Hotel Melbourne
Lyall Hotel Melbourne

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